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L3M4 Sample Questions Answers

Questions 4

Misrepresentation can be defined as a false statement of material fact made by one of the contracting parties which was intended to (and did) induce the other party to make the contract. What remedies are available in this instance to the innocent party?

Options:

A.

Contract is voidable and damages can be claimed

B.

Contract is not voidable but damages can still be claimed

C.

Contract is voidable and must be amended and performed

D.

Contract is not voidable and it is too late to take any action

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Questions 5

Spot the one which is one of the seven wastes.

Options:

A.

Refectories

B.

Defectives

C.

Defects

D.

Rejects

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Questions 6

Which one of the following is unlikely to appear in an organisational procurement manual?

Options:

A.

Staff names

B.

Instructions

C.

Policies

D.

Procedures

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Questions 7

Which of the following are key performance indicators (KPIs) that could be used to monitor the safety of a workplace? Select TWO that apply.

Options:

A.

The number of non-routine maintenance call-outs per month

B.

The number of orders and deliveries for personal protective equipment (PPE)

C.

The number of reported accidents and incidents per month

D.

A calculation of the number of injuries sustained per number of hours worked

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Questions 8

In the Kubler-Ross Change Cycle, two of the elements can be combined to form one, which is called 'acceptance'.

Which two elements combine into this notion of 'acceptance'?

Options:

A.

Denial

B.

Decision

C.

Depression

D.

Experimentation

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Questions 9

In the application of price adjustment formulae, which of the following would be acceptable for a supplier to increase its selling price?

Options:

A.

Rising share prices

B.

Rising fuel costs

C.

Rising market expectations

D.

Rising incidence of defects

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Questions 10

You are a procurement manager for a successful electrical component re-seller and distributor. The company presently carries stock of over fifty thousand different items, some of which may be variances of the same product, or similar products from different manufacturers. The managing director of the business is looking to increase the margin on products sold and has asked for your support. It is a competitive industry with a customer base that will be resistant to a price increase. Which of the following could support this request?

Options:

A.

Standardize the products purchased

B.

Improve the quality of products purchased

C.

Reduce the range of products purchased

D.

Increase the range of products sold

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Questions 11

'XXX theories of leadership are now largely discredited as a means of identifying team leaders'.

This quotation comes from the Profex Publishing textbook for this subject. Which word has XXX replaced?

Options:

A.

Trait

B.

Tres

C.

Tait

D.

Tray

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Questions 12

'A person who sees the big picture. Thinks accurately and carefully. May lack energy and the ability to inspire others'.

Which one Belbin's team roles is being described here?

Options:

A.

Resource-investigator

B.

Co-ordinator

C.

Plant

D.

Monitor / evaluator

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Questions 13

Tiger Rolls Bakery is a small local baker requiring a continuous supply of flour and butter for their products. These items are in plentiful supply, due to the standardised nature of the items, they are bought regularly on a spot purchase approach from a range of market suppliers. Tiger Rolls Bakery has an electronic purchase order system that they use to place orders with the suppliers. On the back of each purchase order issued, Tiger Rolls Bakery includes a copy of their commercial contracting terms.

Which of the following describes the Tiger Rolls Bakery commercial contracting terms?

Options:

A.

Bespoke contract conditions

B.

Innominate terms and conditions

C.

Standard terms and conditions

D.

Model form contract terms

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Questions 14

Which of these examples constitutes an invitation to treat? Select TWO that apply.

Options:

A.

A supplier responds to your invitation to treat

B.

The price quoted in a supplier's price list

C.

The price of goods advertised on a supplier's website

D.

A supplier sends a detailed quotation through the post

E.

The submission of a tender

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Questions 15

Foodstuffs may arrive from an overseas supplier in a deteriorated state. Is this covered under the implied term of 'satisfactory quality'?

Options:

A.

No, it is sale by sample

B.

No, it is sale by description

C.

Yes, the food is not of a reasonable standard

D.

Yes, as the title has not passed yet

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Questions 16

A functional organisation structure can lead to a 'xxxx' effect whereby employees do not communi-cate effectively horizontally across the structure with each other. Choose one to replace 'xxxx'.

Options:

A.

Silo

B.

Ratio

C.

Halo

D.

Oreo

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Questions 17

Fabrizio created a contract for his supplier which included various contract terms. One term that Fabrizio included stated that "as agreed the price of each pencil is $1.00." Which of the following options describes this term?

Options:

A.

An incoterm

B.

An implied term

C.

An express term

D.

A variable term

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Questions 18

Prior to circulating the service specification to a tendering supplier, it is good practice for the purchasing organisation to request completion of a non-disclosure agreement. Is this statement correct?

Options:

A.

No, because the non-disclosure agreement only applies after contracting

B.

Yes, because the non-disclosure agreement protects intellectual property

C.

Yes, because the non-disclosure agreement encourages transparent bidding

D.

No, because the non-disclosure agreement has no legal standing

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Questions 19

Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.

Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?

Options:

A.

Trust

B.

Distrust

C.

Affection

D.

Respect

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Questions 20

Kotter and Schlesinger suggested six approaches to organisational change. One approach is based on the idea that people don’t really understand, and by increasing their understanding, commitment could be won. This relatively soft approach to change is called:

Options:

A.

Participation

B.

Education

C.

Facilitation

D.

Coercion

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Questions 21

Thinking of the cultural web (Johnson and Scholes), which of the following refers to the idea that past events will be recurringly discussed and kept alive by current employees telling newcomers, reinforcing certain aspects of culture?

Options:

A.

Rituals

B.

Stories

C.

Power structures

D.

Organisational structures

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Questions 22

Contract terms are statements by the parties to the contract as to what they understand their rights and obligations to be under the contract. It is important from the outset that there is a genuine agreement between the parties as to what the contract terms are. After the contract has been made, it is too late for either party to alter its terms unilaterally. Which of the following is another role that negotiated contract terms might play?

Options:

A.

Defining conditions and contingencies that may alter the arrangement

B.

Ensuring any future contracts will be on the buyer's terms

C.

Providing a guarantee that the supplier will never fail to perform under any circumstances

D.

Identifying the type of contractual disputes in which the courts might decline to adjudicate

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Questions 23

Which of the following describes a tender process run under a framework agreement where the tender only includes price and limited aspects of quality?

Options:

A.

Leasing agreement

B.

Mini-competition

C.

Simple one-off purchase

D.

Complex one-off purchase

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Questions 24

According to CIPS, procurement and supply management for CIPS members is a(n) (choose best fit):

Options:

A.

Academic subject

B.

Skill

C.

Harmless activity

D.

Profession

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Questions 25

Which two of the following could not be classified as internal triggers for change? A change of:

Options:

A.

Major customer

B.

Leadership

C.

Legislation

D.

Profitability

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Questions 26

Drafting a specification is important because these documents become embedded within the contract and therefore, are legally binding. Is this statement true?

Options:

A.

No, as the specification is separate to the contract and has no legal standing

B.

Yes, because all specifications must be approved by the organisation's board according to legislation

C.

No, because legally binding contracts only contain terms and conditions

D.

Yes, care needs to be taken because the specification should be part of the contract

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Questions 27

Which of the following are examples of express terms in a contract? Select TWO that apply.

Options:

A.

A retention of title term

B.

Term inserted by the Sale of Goods Act 1979

C.

A liquidated damages term

D.

Term inserted through business efficacy test

E.

Term inserted through the custom of the trade

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Questions 28

A school has a contract for the supply of fruit for break time. The school needs the fruit delivered by 10 am every morning to be served at 10:30 am. How would this best be covered in a commercial agreement?

Options:

A.

Note on each purchase order

B.

Pricing schedule

C.

Sales of Goods Act 1974

D.

Contractual term

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Questions 29

Which one is not part of Lewin’s Force Field Analysis model (overcoming resistance to change)?

Options:

A.

Change

B.

Unchange

C.

Refreeze

D.

Unfreeze

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Questions 30

‘A person who is reliable in seeing a task through to the end’. From the ‘doing / acting’ section, which of the Belbin team roles is being described here?

Options:

A.

(An easy one – perhaps too easy)

B.

Shaper

C.

Completer / finisher

D.

Implementer

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Questions 31

‘All procurement requirements valued at more than $100,000 must be competitively tendered, and any contracts arising therefrom must be signed by the Procurement Director’. This is an example of a:

Options:

A.

Procurement threshold

B.

Minimum order quantity

C.

Standard contract term

D.

Statute

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Questions 32

Fear of the unknown, peer pressure, organisational politics are examples of reasons why people might:

Options:

A.

Invest in a corporation

B.

Resist change

C.

Resist promotion

D.

Take up procurement as a career

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Questions 33

Which of the following would be suitable key performance indicators (KPIs) for suppliers' performance?

    Ensure you have customer loyalty

    Value or percentage of cost reductions obtained

    Win an award in the next 12 months

    Percentage of on-time in-full deliveries

Options:

A.

1 and 3 only

B.

2 and 4 only

C.

1 and 4 only

D.

2 and 3 only

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Questions 34

The Grain Building Limited company contracts with many smaller suppliers on projects where agents can create uncertain working conditions, including changes to the scope of work, start times and late changes. The work is often affected by the weather, shortages of parts, or client indecision. To mitigate this, Grain Building Limited contracts with known and reliable suppliers on the basis of the cost-plus pricing model.

Which is the correct meaning of the term "cost-plus"?

Options:

A.

Costs plus taxes and profit

B.

Costs plus agreed profit

C.

Costs plus delivery and profit

D.

Costs plus overheads, profits, and taxes

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Questions 35

An office manager buys some wallpaper based on samples, only to find the batch of paper delivered is of a slightly different colour than the sample provided. Is this an implied term covered under sale by description?

Options:

A.

No, it is sale by sample. The bulk does not correspond with the sample

B.

Yes, it is sale by description. The wallpaper is not the correct colour

C.

No, it is not of satisfactory quality. The wallpaper is not fit for purpose intended

D.

Yes, it is sale by description. The wallpaper does not conform to the description

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Questions 36

It is said that society is undergoing the ‘fourth industrial revolution’. Which description most close-ly defines this idea?

Options:

A.

The development of equalities thinking, respect for others, reduced working hours, working from home, discussion of a universal basic income

B.

The use of electric power to create mass production

C.

The bringing together of various technologies, such as artificial intelligence, efficient en-ergy storage, 3D printing, quantum computing, etc

D.

The use of outsourcing, low-cost labour, offshoring and modern slavery

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Questions 37

A small group of workers, under the leadership of a supervisor, seeking to make constructive practi-cal small changes to bring about operational improvement in the workplace.

Options:

A.

Quality circle

B.

Quality control group

C.

Trade union

D.

Quality initiative

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Questions 38

Which of these are elements of a contract being in existence?

    Confidentiality

    Written format

    Legal capacity

    Correct form

Options:

A.

1 and 2 only

B.

2 and 3 only

C.

3 and 4 only

D.

1 and 4 only

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Questions 39

Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.

Options:

A.

Accounting and finance

B.

Legal department

C.

Human resources

D.

Information and communications technology

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Questions 40

In the Kubler-Ross Change Curve, which of these comes second?

Options:

A.

Shock

B.

Integration

C.

Denial

D.

Depression

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Questions 41

‘A person who cares for individuals and the team, a good listener, finds it hard to take difficult deci-sions’. From the ‘concern for people and feelings’ section of Belbin’s roles:

Options:

A.

Resource-investigator

B.

Co-ordinator

C.

Teamworker

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Questions 42

The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?

Options:

A.

Technological

B.

Market

C.

Competitive

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Questions 43

Continuous improvement – making small changes in operations and activities in a never-ending way – is called in Japanese:

Options:

A.

Zazen

B.

Paisan

C.

Chozen

D.

Kaizen

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Questions 44

‘Other people are only ever in it for themselves, and never act for honourable or unselfish reasons’.

Options:

A.

Skepticism

B.

Empiricism

C.

Cynicism

D.

Schism

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Questions 45

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or of the future.

From the list shown, select the one answer which represents the solo leader, rather than the team leader.

Options:

A.

Encourages diversity, and lets team members be themselves

B.

Creates a mission that team members can work together to achieve

C.

Chooses to limit their role in teamworking: delegates

D.

Sets objectives and separate tasks for individual team members

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Exam Code: L3M4
Exam Name: Team Dynamics and Change
Last Update: Nov 14, 2024
Questions: 150
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