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  5. SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

C_C4H225_12 Sample Questions Answers

Questions 4

How are List-unsubscribes generated?

Options:

A.

A recipient opts out by using the Unsubscribe link in the email header.

B.

A recipient opts out by using the List-unsubscribe button at the top of the email client.

C.

A recipient opts out by using the Unsubscribe link in the email footer.

D.

A recipient changes his or her newsletter information in the account profile.

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Questions 5

What information does the email channel set up form collect? Note: There are 3 correct Answer: to this question.

Options:

A.

Website information

B.

Sending volumes

C.

Product information

D.

Email performance

E.

Historic sales information

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Questions 6

You want to create a trigger in order to send a password reset email. Which data management option do you need?

Options:

A.

External Event

B.

Predict Data Sources

C.

Form Settings > Opt-in invitations and settings

D.

Field Editor

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Questions 7

What is the purpose of relational data?

Options:

A.

To improve personalization and segmentation

B.

To automate multi-channel marketing programs

C.

To display SAP Emarsys Customer Engagement recommendations

D.

To add new products to SAP Emarsys Customer Engagement

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Questions 8

You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct Answer: to this question.

Options:

A.

Change Profile

B.

Consent Management

C.

General Registration

D.

Newsletter Registration

E.

Product Subscription

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Questions 9

You want to connect your own hosted databases to SAP Emarsys Customer Engagement using Relational Data Service (RDS). Which of the following connection types require a certificate authority (CA)? Note: There are 3 correct Answer: to this question.

Options:

A.

Google BigQuery

B.

Amazon Redshift

C.

Snowflake

D.

PostgreSQL

E.

MySQL

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Questions 10

You want to test two different Overlay Web Channel campaigns. Which options do you have? Note: There are 2 correct Answer: to this question.

Options:

A.

Activate the Advanced Scheduling page and set up an A/B test.

B.

Create an Interactions program with an A/B splitter and insert two different campaigns.

C.

Create an Automation program with an A/B splitter and insert two different campaigns.

D.

Split your recipient source into two contact lists and activate two separate campaigns.

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Questions 11

A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send? Note: There are 2 correct Answer: to this question.

Options:

A.

Abandoned cart

B.

Order delay notification

C.

Password retrieval message

D.

Membership upgrade

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Questions 12

Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct Answer: to this question.

Options:

A.

Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement

B.

Automated installation of the Web Recommender template in your webshop

C.

Automated installation of the Web Extend data collection scripts on your Shopify themes

D.

Automated creation of Interactions programs for Shopify events

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Exam Code: C_C4H225_12
Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Last Update: Mar 19, 2024
Questions: 80
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