C_C4H320_34 Sample Questions Answers

Key features of the SAP Commerce Rule Engine include:

A centralized repository of rules (Answer B) - Allows for easy management and access to all business rules.

Separation of data and logic (Answer D) - Enhances maintainability and scalability by keeping data and logic distinct.

For more information, visit theSAP Commerce Cloud Documentation on Rule Engine.

The Bundles Perspective in the Backoffice Product Cockpit allows merchants to:

Disallow certain product combinations in a bundle: Ensures that incompatible products are not bundled together.

Set up special prices for products in a bundle: Allows merchants to offer bundled products at special prices, providing attractive offers to customers.

For more detailed information, refer to the SAP Commerce documentation: Bundles Perspective.

When configuring sourcing in the Order Management Services module of SAP Commerce Cloud, you can set weight factors such as:

Distance: Determines sourcing priorities based on the proximity of inventory locations to the delivery destination.

Allocation: Manages how inventory is allocated across different locations to optimize order fulfillment.

For more information, refer to the SAP Commerce Cloud documentation: Order Management Sourcing.

In the context of Fraud Detection, SAP Commerce Cloud supports the following symptoms out of the box:

First Time Order Symptom (Answer A) - Identifies orders from first-time customers for additional scrutiny.

Different Addresses Symptom (Answer C) - Flags orders with different billing and shipping addresses.

For more information, visit theSAP Commerce Cloud Documentation on Fraud Detection.

In Omni Commerce Connect v2 (OCC), the following can be viewed and edited out of the box:

Promotions: Allows for managing promotional rules and offers.

Product interests: Enables viewing and managing customer interests in specific products, facilitating personalized marketing.

For more information, refer to the SAP Commerce Cloud documentation: OCC v2 Features.

Commerce Customizations in SAP Commerce provide out-of-the-box features such as:

Personalized promotions: Allows businesses to create targeted promotions for specific customer segments.

Personalized search results: Customizes search results based on user behavior and preferences, enhancing the customer experience.

For more details, refer to the SAP Commerce Cloud documentation: Commerce Customizations.

The promotion engine in SAP Commerce Cloud supports various types of promotions out of the box, including:

Buy over 500 dollars, get any product in category A at 20% off: A threshold-based discount on a specific category.

If a user buys 100 dollars worth of category A products, then they get a free gift of a specified product: A threshold-based gift promotion.

When a user buys 100 dollars worth of category X products and 100 dollars worth of category Y products, then they get 50% off category Z products: A combination threshold-based discount.

For more information, refer to the SAP Commerce Cloud documentation: Promotion Engine.

To model an affiliation to five sports teams for a line of men's jerseys using multi-dimensional product variants, you would:

Create a Team Affiliation instance of VariantCategory in the Backoffice: This allows you to define a category specifically for the team affiliation, which can then be used to organize and manage the variants.

For more information, refer to the SAP Commerce Cloud documentation: Variant Management.

When planning to use the integration API module in SAP Commerce Cloud, consider that:

You can define the integration objects and their payloads for easy mapping in an OData application (Answer B).

You can configure the integration objects in runtime without restarting or recompiling the server (Answer D).

These features facilitate efficient data integration and management. For further details, refer to theSAP Commerce Cloud Documentation on Integration API.

When exporting product data from the Backoffice Product Cockpit using Microsoft Excel, you can:

Deselect any attribute in the list of the to-be-exported attributes (Answer A) - Allows for selective export of product data.

Common classification attributes (that belong to the selected products) can be exported directly (Answer C) - Facilitates exporting of shared attributes among products.

For more details, refer to theSAP Commerce Cloud Documentation on Product Data Export.

SAP Commerce Cloud handles shopping carts in the following ways:

Carts can be exported and imported using the Comma-Separated Values (CSV) format (Answer C) - Facilitates data transfer and backup.

Customers can have multiple saved carts and merge them by restoring them one by one (Answer D) - Provides flexibility in managing multiple shopping sessions.

More details can be found in theSAP Commerce Cloud Documentation on Shopping Carts.

Sourcing in the Order Management Services Module of SAP Commerce Cloud can be configured in the Backoffice Order Fulfillment Cockpit. This cockpit allows for managing and optimizing the sourcing and allocation of inventory for orders.

For more information, refer to the SAP Commerce Cloud documentation: Order Management Services.

To ensure that only authorized back-end users can modify workflow templates in the Backoffice Administration Cockpit, you can:

Apply restrictions or personalization rules: This allows you to set specific rules and permissions that control who can access and modify the workflow templates, ensuring that only authorized users can make changes.

For more details, refer to the SAP Commerce Cloud documentation: User Access and Permissions.

CMS navigation nodes in SAP Commerce Cloud are primarily used to:

Provide a hierarchical structure among business units and cost centers, which helps in organizing and managing various business entities efficiently (Answer A).

Configure links used in the navigation bar, allowing for better navigation and user experience within the website (Answer C).

For more detailed information, you can refer to theSAP Commerce Cloud Documentation on CMS.

Typically, the type system in SAP Commerce Cloud is modified by a Software Developer (Answer C) - They are responsible for defining and managing the types and their attributes within the system.

For more information, see theSAP Commerce Cloud Documentation on Type System.

As a backend user, the following options are available out of the box in Backoffice:

Change your password (Answer C) - Provides security by allowing users to update their credentials.

Switch to another user role, if available (Answer D) - Enables users to perform different tasks based on their roles.

Change the language of the backoffice UI (Answer E) - Enhances usability by allowing users to select their preferred language.

For further details, refer to theSAP Commerce Cloud Documentation on Backoffice.

The Punch Out feature in SAP Commerce Cloud supports several functions out of the box, including:

Buyers can save the cart as a requisition in the buyer's procurement system awaiting approval: This allows buyers to create a requisition that must be approved within their procurement system before placing the order.

cXML communication behind-the-scenes is supported: Ensures that the integration with procurement systems using cXML communication is seamless and efficient.

For more information, refer to the SAP Commerce Cloud documentation: Punch Out Integration.

SAP Commerce Cloud supports the following checkout features out of the box:

Regular step-by-step checkout used by either customers or ASM agents (Answer A).

Express checkout with previously saved values from the customer account (Answer B).

A temporary user account is created and mapped to the session cart during Guest Checkout (Answer C).

These features enhance the user experience by providing flexible and efficient checkout processes. More information can be found in theSAP Commerce Cloud Documentation on Checkout.

In SAP Commerce, categorization allows for flexible organization of products. Key considerations include:

A category can have multiple parent categories: This enables the creation of complex category hierarchies, allowing for more refined product organization.

A product can belong to multiple categories: This flexibility allows a single product to be associated with different categories, enhancing product visibility across various sections of the catalog.

For more detailed information, refer to the SAP Commerce categorization documentation: SAP Commerce Categories.

A classification category in SAP Commerce Cloud is used to:

Link custom properties to products or catalog categories (Answer A) - Facilitates the management of product attributes and metadata.

Hold custom properties (Answer B) - Allows storage of additional attributes for products or categories.

Classification categories help in organizing and managing product information effectively. For more information, refer to theSAP Commerce Cloud Documentation on Classification.

Customer complaint tickets can be created in the following areas of the user interface in SAP Commerce Cloud:

Backoffice Customer Support Cockpit (Answer B) - A dedicated area for managing customer support and complaints.

On the storefront using the Assisted Service Module (Answer C) - Allows customer service agents to create and manage tickets directly from the storefront.

For more detailed information, refer to theSAP Commerce Cloud Documentation on Customer Support.