ChromeOS-Administrator Sample Questions Answers

Verified Boot is a security feature in ChromeOS that checks the integrity of the system during startup. It verifies that the firmware (low-level software) and the operating system haven't been modified or corrupted by unauthorized sources. If any tampering is detected, Verified Boot can initiate recovery processes to restore the system to a known good state.

Option B is incorrect because Verified Boot doesn't directly manage guest access.

Option C is incorrect because Verified Boot is a security layer that complements, not replaces, policy controls.

Option D is incorrect because website access control is handled by other mechanisms like web filtering or content restrictions.

References: https://www.chromium.org/chromium-os/chromiumos-design-docs/verified-boot/

Within the "Chrome Remote Desktop" settings in the Google Admin console, the option "Remote access clients" allows you to restrict access to Chrome Remote Desktop based on the domain of the user accounts. By configuring this setting, you can ensure that only users with accounts on your specific domain can access Chrome Remote Desktop on the managed devices.

Why other options are incorrect:

A. Firewall traversal: This setting controls whether Chrome Remote Desktop can bypass firewalls to establish connections, but it does not restrict access based on domain.

B. URL Blocking: This setting controls which websites users can access but does not specifically apply to Chrome Remote Desktop access based on domain.

D. Chrome Remote Desktop review: This setting allows administrators to review Chrome Remote Desktop sessions but does not restrict access based on domain.

When considering a hardware refresh with ChromeOS devices, organizational-level objectives should focus on the strategic advantages that ChromeOS brings to the business:

Advanced Security: ChromeOS is known for its robust security features, including sandboxing, verified boot, automatic updates, and data encryption. These can significantly reduce the risk of malware infections and data breaches.

Flexible Access: ChromeOS devices support cloud-based applications and services, enabling employees to work from anywhere with an internet connection. This flexibility enhances productivity and collaboration.

Simplified Orchestration: ChromeOS devices are centrally managed through the Google Admin console, simplifying device deployment, configuration, and updates. This reduces IT overhead and streamlines device management processes.

Option A is relevant but not a primary organizational objective. While partner collaboration can be beneficial, the focus should be on how ChromeOS directly improves the organization's operations.

Option B is incorrect because verifying the terms of the Chrome Online Agreement is a legal requirement, not a strategic objective.

Option D is relevant but not as impactful as the other objectives. While a rollout plan is necessary, the focus should be on the long-term benefits of ChromeOS for the organization.

References:

Chrome Enterprise overview: https://chromeenterprise.google/

To initiate a remote desktop session to a ChromeOS device using the Admin console, the administrator needs the user's consent. The remote desktop feature works by sending a connection request to the user's device, which they must explicitly accept before the session can start. This ensures user privacy and prevents unauthorized access.

To set up TLS (or SSL) inspection for web filtering on ChromeOS devices, you need to follow these steps:

Configure Hostname Allowlist: Create an allowlist of hostnames (e.g., *.google.com, *[invalid URL removed]) that should bypass TLS inspection. This ensures that essential services like Google services and your own domain can function properly.

Set up TLS Certificate: Obtain the required TLS/SSL certificate from your web filter provider and install it on your web filter. ChromeOS devices need this certificate to establish a secure connection with the web filter for TLS inspection.

Verify TLS Inspection: Once the configuration is in place, test and verify that TLS inspection is working as expected. This involves checking if the web filter can correctly intercept and decrypt HTTPS traffic for websites not on the allowlist.

Why other options are not correct:

Option B: While reaching out to Google Workspace Security and Compliance can be helpful, it's not the primary step in setting up TLS inspection. The configuration needs to be done on the web filter and ChromeOS devices.

Option C: Transparent proxies are generally not recommended for ChromeOS devices as they can interfere with certain functionalities. While it might work with an allowlist for Google domains, it's not the best practice.

Option D: ChromeOS devices do not come preconfigured to adhere to company TLS inspection. This configuration needs to be set up explicitly by the administrator.

References:

About TLS (or SSL) inspection on ChromeOS devices: https://support.google.com/chrome/a/answer/3504942

Verify TLS (or SSL) inspection works: https://support.google.com/chrome/a/answer/3504943

To grant interns read-only access to ChromeOS device information without management or update capabilities, you should:

Create Custom Role: In the Google Admin console, navigate to "Device management" -> "Chrome management" -> "User settings" -> "Roles."

Assign Telemetry API Role: Within the custom role, assign the "Telemetry API" role. This allows interns to view device information collected through the API but not make changes.

Exclude Other Roles: Ensure no other roles are assigned that grant management or update permissions.

Option A is incorrect because it involves service admin roles, which typically have broader administrative access.

Option C is incorrect because the "Settings" role might grant more permissions than intended.

Option D is incorrect because the "Manage ChromeOS devices" role grants full management capabilities, which is not suitable for interns.

References:

Chrome Browser Cloud Management API: https://developers.google.com/chrome/policy

The ChromeOS Admin console provides centralized management, making it a popular choice for IT administrators. It allows them to manage policies, apps, extensions, and device settings from a single interface, streamlining administration and ensuring consistency across devices.

Option A is incorrect because ChromeOS management is primarily cloud-based, not on-premises.

Option B is incorrect because while BIOS control might be available, it's not the primary management feature.

Option D is incorrect because ChromeOS devices can be remotely controlled and monitored through the Admin console.

References:

About ChromeOS device management: https://support.google.com/chrome/a/answer/1289314?hl=en

The principle of least privilege dictates that users should only have the minimum access necessary to perform their job functions. This applies to super admins as well. Using a separate user account for daily activities reduces the risk of accidental misconfiguration or unauthorized changes due to the elevated privileges associated with the super admin role.

Security: By using a separate account, super admins limit the potential attack surface in case their regular account is compromised.

Accountability: It's easier to track actions and changes when different accounts are used for different purposes.

Recovery: If the super admin account is locked or disabled, having a separate account allows for easier recovery.

B. Contact the device manufacturer: ChromeOS devices are manufactured by various companies like Acer, HP, Lenovo, etc. Each manufacturer provides its own support channels, including phone, email, or chat support. Customers can contact the manufacturer for hardware-related issues or specific device configurations.

D. File a case through the Customer Care Portal: Google provides a customer care portal where customers can submit support cases online. This portal allows users to describe their issues, attach relevant files, and track the progress of their case.

Why other options are incorrect:

A. Chat support via the Admin console: Chat support is usually available for enterprise customers with Chrome Enterprise Upgrade or Google Workspace, not individual ChromeOS users.

C. File feedback on the device with Alt + Shift + 1: This keyboard shortcut is used to capture screenshots and send feedback to Google, but it doesn't directly open a support case.

E. Send an email to ChromeOS support: While Google has support channels, sending a general email might not be the most efficient way to open a case and get a timely response.

References:

Get support - Chrome Enterprise and Education Help: https://support.google.com/chrome/a/answer/4594885?hl=en

Device off hours: This setting allows you to specify times when the device cannot be used, effectively restricting access to certain hours.

Family Link accounts: Family Link is a parental control app that allows you to manage a child's account and device usage. By requiring Family Link accounts, you can enforce sign-in restrictions for younger users.

Other options are incorrect because:

A: Single sign-on (SSO) redirection simplifies sign-in for authorized users, but doesn't inherently restrict access.

C: User Data (Ephemeral) controls whether user data is saved locally, but doesn't restrict sign-in.

References:

https://support.google.com/chrome/a/answer/3523633

https://families.google.com/familylink/

Access the Google Admin Console: Sign in to the Admin console using your ChromeOS administrator credentials.

Locate User Settings: Navigate to "Device Management" > "Chrome Management" > "User & browser settings".

Find Incognito Mode Policy: Within the settings, search for "Incognito mode".

Disable Incognito Mode: Select the option to "Disallow incognito mode".

Save Changes: Click "Save" to apply the policy to the designated users or organizational units.

References:

Set up Chrome browser on managed devices: https://support.google.com/chrome/a/answer/3523633?hl=en

ChromeOS Flex allows the organization to repurpose existing devices by installing a lightweight version of ChromeOS on them. This provides a secure and familiar environment while they await the delivery of new Chromebooks. Here's why it's the best choice:

Security: ChromeOS Flex inherits the security features of ChromeOS, such as sandboxing, verified boot, and automatic updates, mitigating the risks associated with the previous operating system.

Quick Deployment: ChromeOS Flex can be easily installed on existing hardware using a USB drive, minimizing downtime and allowing employees to continue working.

Familiar Interface: The user interface of ChromeOS Flex is similar to ChromeOS, ensuring a smooth transition for employees.

Option A is incorrect because the ChromeOS Readiness Guide is a resource for planning migration, not an immediate security solution.

Option B is incorrect because while ChromeOS Managed Browser enhances security within a browser, it doesn't address vulnerabilities in the underlying operating system.

Option C is incorrect because ChromeOS Bytes is a blog, not a software solution.

References:

ChromeOS Flex: https://chromeenterprise.google/os/chromeosflex/

Blocking all network traffic to Google services would prevent ChromeOS devices from communicating with Google servers. This would lead to several issues:

Login failures: ChromeOS devices require access to Google services for user authentication and login.

Sync failures: ChromeOS relies on Google services to sync user data, settings, and policies.

Policy updates not received: ChromeOS devices fetch policy updates from Google servers, so blocking access would prevent them from getting updates.

Why other options are less likely:

A. New devices enrolled: While enrolling new devices might cause some temporary network congestion, it wouldn't typically block all communication with Google services.

C. Root CA expiration: This would affect secure connections to websites, but not necessarily prevent all communication with Google services.

D. Expired licenses: Expired licenses would restrict access to some features but wouldn't prevent basic login and sync functionality.

The "Chrome Release Notes Support" page is the official resource for detailed information about new features, security updates, and bug fixes in each ChromeOS version. It's specifically designed to keep administrators and users informed about changes.

Why other options are incorrect:

A (Support ticket): While Google support can help, it's not the most efficient way to access release notes.

B (YouTube): Unofficial sources may not be accurate or complete.

C (chrome://updates): This only shows the update status of the browser, not detailed release notes.

To assist your CTO in reviewing the documentation on changes each new version of ChromeOS has, you should direct them to the official Chrome Release Notes page. Here’s how you can guide them:

Open a web browser and navigate to the official Chrome Releases blog.

On this page, you can find detailed release notes for each new version of ChromeOS. These notes include information on new features, security updates, bug fixes, and more.

The release notes are categorized by channel (Stable, Beta, Dev) and provide a comprehensive overview of what has changed in each update.

For example, the Stable Channel Update for ChromeOS / ChromeOS Flex provides details on the latest stable version updates1.

References:The Chrome Releases blog is the official source for release notes and update information for ChromeOS1. It is regularly updated by Google and is the best place to find detailed documentation on the changes included in each new version of ChromeOS.

This is the most efficient and scalable way to automatically configure Android VPN clients on ChromeOS devices with the correct hostname:

Obtain Configuration: Get the required VPN configuration details (hostname, authentication methods, etc.) from the VPN provider or your organization's network administrator. This configuration is typically in JSON format.

Create Managed Configuration: In the Google Admin console, navigate to Devices > Chrome > Settings > Android Apps > Managed Configurations.

Select the VPN App: Choose the specific Android VPN app you want to configure.

Add JSON Configuration: Paste the JSON configuration into the provided field. Ensure the configuration is valid and accurate.

Save and Deploy: Save the managed configuration and apply it to the desired organizational units (OUs) containing the ChromeOS devices.

This method allows you to centrally manage VPN configurations for Android apps on ChromeOS devices, ensuring consistency and reducing the manual effort required from users.