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Principles-of-Management Sample Questions Answers

Questions 4

In which situation does religious preference inappropriately affect decision making? Choose 1 answer

Options:

A.

A company allows two days off per year for religious celebrations to all employees regardless of religious affiliation.

B.

A manager refuses to participate in an event that conflicts with the manager's personal religious beliefs.

C.

A real estate agent uses her religious background as a basis for accepting bids on property that is for sale.

D.

An individual follows religious dietary restrictions while at work regardless of the religious beliefs of others.

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Questions 5

A company believes that their manufacturing processes can be measured, analyzed, improved, and controlled. They have the commitment of the entire organization, particularly top management, to initiate a quality control process. The company has decided to produce output of their product at or below a particular defect level with the goal of improving all of their processes to that level of quality or better.

Which quality process is the company using?

Choose 1 answer

Options:

A.

ISO 9000

B.

Customer relationship management

C.

Reengineering

D.

Six Sigma

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Questions 6

At a university, older tenured faculty cannot be terminated regardless of their competence. This has caused conflict with younger, nontenured faculty. What is the source of conflict between older and younger faculty members? Choose 1 answer

Options:

A.

Communication

B.

Differing ideals

C.

Structure

D.

Personal variables

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Questions 7

A corporation listens to people who are affected by change and solicits suggestions from people throughout the organization. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer

Options:

A.

Participation and involvement

B.

Negotiation and reward

C.

Facilitation and support

D.

Education and communication

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Questions 8

What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

Options:

A.

Urban location

B.

Strategic liaisons

C.

Core capabilities

D.

Competitive objectives

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Questions 9

What is the purpose of the Six Sigma Quality approach? Choose 1 answer

Options:

A.

To break down communication barriers

B.

To analyze the causes of product defects

C.

To promote the six most common leadership objectives

D.

To improve employee education processes

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Questions 10

The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

Options:

A.

Negotiation and reward

B.

Education and communication

C.

Participation and involvement

D.

Facilitation and support

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Questions 11

The director of human resources for a start-up company is reviewing staffing needs and has discovered a labor deficit. How can the director use strategic human resource planning in this situation? Choose 1 answer

Options:

A.

Plan to reduce turnover through nonfinancial rewards

B.

Implement employee conflict resolution system

C.

Reconcile employee supply and demand

D.

Establish strategic goals for improvement of manufacturing performance

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Questions 12

What is a common consideration for starting a new business venture? Choose 1 answer

Options:

A.

Access to information

B.

Technical understanding

C.

Right opportunity

D.

System changes

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Questions 13

A manager must choose between two qualified candidates for a promotion and must consider equal employment opportunity law. Which characteristics may the manager use to make the decision? Choose 1 answer

Options:

A.

Religion

B.

Disability status

C.

Fitness level

D.

Age

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Questions 14

What is a core job dimension described in the Hackman and Oldham model of job design? Choose 1 answer

Options:

A.

Compensation

B.

Autonomy

C.

Quality

D.

Networking

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Exam Code: Principles-of-Management
Exam Name: Principles of Management at Western Governors University(IAC1)
Last Update: Sep 18, 2024
Questions: 48
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