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PK0-004 Sample Questions Answers

Questions 4

Which of the following describes risk mitigation?

Options:

A.

The transfer of the risk to another entity or project inside or outside the organization, along with associated costs.

B.

The understanding of the risk with a detailed explanation of how the project intends to address the potential for occurrence.

C.

The quantification of the risk in terms of how much the risk could potentially cost the project or parent organization.

D.

The weighting or prioritization of the risk against all other identified risks within this project or others associated with it.

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Questions 5

A project is about to begin the execution phase. The SOW and project plan have been approved, and the project team has been formed. Which of the following types of meetings should happen NEXT?

Options:

A.

Update

B.

Scheduling

C.

Kickoff

D.

Review

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Questions 6

A project manager needs to identify the resources assigned to a particular task.

In which of the following documents can this information be found?

Options:

A.

Project schedule

B.

Cost plan

C.

Scope statement

D.

Impact assessment

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Questions 7

At a weekly project team meeting, it is apparent the project is over budget. The project manager needs to determine the reason for this issue. Which of the following documents should MOST likely be analyzed to obtain the answer?

Options:

A.

Project charter, organization chart, scope statement, and issue log

B.

Dashboard information, action items, project schedule, and status report

C.

Project management plan, scope statement, communication plan, and meeting agendas

D.

Project schedule, project management plan, communication plan, and issue log

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Questions 8

In which of the following categories does a business process change fit?

Options:

A.

Project change

B.

Organizational change

C.

General change

D.

Departmental change

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Questions 9

A project team is comprised of a mix of in-house and virtual team members.

When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it?

Options:

A.

Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team.

B.

Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located.

C.

Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have.

D.

Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.

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Questions 10

A project has been experiencing some difficulties due to third-party vendors. The project manager should request.

Options:

A.

Additional resources

B.

A gate review

C.

A risk register update

D.

A performance audit

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Questions 11

When forming a project team, there are a number of phases.

When a project team is productive and effective this phase is known as which of the following?

Options:

A.

Forming

B.

Norming

C.

Performing

D.

Storming

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Questions 12

In a project with a ВАС of $235,000, the CPI is 0.80, and the SPI is 1.20. Based on this information, which of the following can the key stakeholders determine about the project?

Options:

A.

The project is under budget and ahead of schedule.

B.

The project is over budget and ahead of schedule.

C.

The project is under budget and behind schedule.

D.

The project is over budget and behind schedule.

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Questions 13

A project manager is assigned to an ongoing project. Which of the following is the FIRST document the protect manager should review?

Options:

A.

Project schedule

B.

Action items

C.

Project charter

D.

Communication plan

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Questions 14

The project schedule performance index is 1.1, and the cost performance index is 0.9. Which of the following describes the project status?

Options:

A.

Ahead of schedule and over budget

B.

Behind schedule and under budget

C.

Ahead of schedule and under budget

D.

Behind schedule and over budget

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Questions 15

Which of the following is a definition of an RFP?

Options:

A.

A document sent to potential vendors to solicit a bid for a project.

B.

A document sent to potential vendors to request information for skills and experience for a project.

C.

A document sent to potential vendors to request a commitment for a project.

D.

A document sent to potential vendors to solicit information that excludes pricing information for a project.

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Questions 16

Which of the following elements should be included on a responsibility assignment matrix?

Options:

A.

Responsible, accountable, consulted, informed

B.

Resource, accountable, signoff, input

C.

Responsible, accurate, confidential, informed

D.

Resource, accountable, consulted, informed

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Questions 17

A project manager has an opportunity to add a highly skilled expert to the team who can increase the probability of the project’s success.

Which of the following risk strategies should the project manager adopt?

Options:

A.

Exploitation

B.

Avoidance

C.

Acceptance

D.

Mitigation

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Questions 18

A project manager is creating the WBS.

In which of the following phases is the project?

Options:

A.

Initiation

B.

Planning

C.

Execution

D.

Closing

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Questions 19

A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule.

Which of the following is the FIRST step the project manager should take?

Options:

A.

Assess the risk register’s new items.

B.

Review the task start and finish dates.

C.

Obtain additional resources.

D.

Analyze the assigned hours.

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Questions 20

Which of the following documents should be used to provide high-level reporting to key stakeholders?

Options:

A.

Dashboard

B.

Communication plan

C.

Statement of work

D.

Project charter

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Questions 21

During a project, a key stakeholder asks a project team member to add a requirement. The team member adds the requirement without informing the project manager. Which of the following is described in this scenario?

Options:

A.

Change request

B.

Risk mitigation

C.

Change control

D.

Scope creep

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Questions 22

A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time.

Which of the following techniques is MOST likely to be used to complete the project on time?

Options:

A.

Throttling

B.

Crashing

C.

Resource leveling

D.

Resource smoothing

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Questions 23

A new stakeholder has joined the project team and requested modifications that will result in minor changes to the project budget and schedule.

The project manager is concerned that the requests will lead to:

Options:

A.

quality control issues.

B.

additional risks.

C.

scope creep.

D.

time constraints.

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Questions 24

A risk with minor impact has been realized. There is no change to the triple constraint. The PM should notify the:

Options:

A.

internal project team.

B.

key stakeholders.

C.

affected team members.

D.

full project team.

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Questions 25

A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference.

Which of the following is MOST likely to be the main challenge the influences this decision?

Options:

A.

Geographical factors

B.

Language barriers

C.

Cultural differences

D.

Technology factors

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Questions 26

A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved.

Which of the following constraints are MOST likely to be affected? (Choose two.)

Options:

A.

Quality because the existing system is now outside the threshold.

B.

Requirements because this is a change to initial scope.

C.

Cost because replacing the system incurs additional expense.

D.

Schedule because this was an unscheduled task and will impact the timeline.

E.

Stakeholders because they will need to understand the modification and provide buy-in.

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Questions 27

A project manager is assigned to a new project that must start immediately. No formal or approved documents have been authored for the project. The project manager must identify project roles, justify the business need, and determine project scope boundaries.

Which of the following documents should the project manager create?

Options:

A.

Business case

B.

Project charter

C.

Scope statement

D.

Project management plan

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Questions 28

The project manager has noticed a vendor is not performing in accordance with the SLA.

Which of the following items should the project manager use to highlight the vendor’s areas of poor performance?

Options:

A.

Balanced score card

B.

WBS

C.

Post-project evaluation

D.

PERT

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Questions 29

A project manager needs to track the actual and estimated start and finish dates of all WBS work packages.

Which of the following is a necessary step to record the actual durations?

Options:

A.

Establish each WBS work package resource.

B.

Establish and set the baseline.

C.

Establish and set the quality gates.

D.

Establish the tollgates.

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Questions 30

An organization has multiple projects that are taking place simultaneously.

Which of the following should be tasked with ensuring resources are appropriately allocated to projects?

Options:

A.

PMO

B.

Project sponsor

C.

Project coordinator

D.

HR

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Questions 31

A project team on a four-year project has a shortage of workspace within an office. Which of the following is the MOST viable solution for the project team while ensuring work hours are not wasted?

Options:

A.

Secure a new facility, permit remote work, and reduce staff.

B.

Reduce staff, implement BYOD, and permit remote work.

C.

Implement BYOD, secure a new facility, and utilize shared workspaces.

D.

Permit remote work, utilize shared workspaces, and implement BYOD.

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Questions 32

A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one team member to determine why people are declining. The team member indicates the project manager scheduled the meeting at a time when employees typically have permission to take a nap. Which of the following is the project manager facing?

Options:

A.

Language barriers

B.

Time zones

C.

Cultural differences

D.

Personal preferences

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Questions 33

A critical stakeholder has requested additional status updated beyond the schedule.

Which of the following factors MOST likely needs to be accounted for when communicating with this stakeholder?

Options:

A.

Confidentiality

B.

Criticality

C.

Frequency

D.

Cultural differences

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Questions 34

Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.

This type of conflict resolution is known as:

Options:

A.

forcing.

B.

avoiding.

C.

smoothing.

D.

compromising.

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Questions 35

A team member was replaced on a project by a new team member of equal capability. Which of the following should the project manager do FIRST?

Options:

A.

Resource loading

B.

Resource leveling

C.

Prioritizing tasks

D.

Allocating resources

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Questions 36

A project manager is attempting to establish the proper sequencing and duration of project activities.

Which of the following would be the MOST beneficial?

Options:

A.

Network diagram

B.

Ishikawa diagram

C.

WBS

D.

Gantt chart

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Questions 37

A project team added a new member who has proprietary information about a competitor's product. The team member was suddenly removed from the project. Which of the following MOST likely occurred?

Options:

A.

The company received a C&D.

B.

A higher-priority project needed the expertise.

C.

The new member did not sign an NDA.

D.

An SLA prevented new team members.

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Questions 38

During a project, the project manager discovers there is insufficient time allotted for quality control. The project manager prepared to submit a revised schedule to the CCB.

Given the attached chart, which of the following is the critical path if one day is added to each task for quality control?

Options:

A.

12 days

B.

16 days

C.

17 days

D.

22 days

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Questions 39

Which of the following individuals is MOST likely to be a key stakeholder for the product launch phase of a project?

Options:

A.

Sales clerk

B.

Marketing representative

C.

Team lead

D.

Product item

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Questions 40

Two team members approach a project manager with different ideas for completing a task. After listening to the team members' ideas, the project manager does not choose either one and requires both members to finish the task as originally planned. Which of the following conflict resolution techniques is the project manager applying?

Options:

A.

Avoiding

B.

Smoothing

C.

Forcing

D.

Compromising

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Questions 41

Which of the following is a team-building stage that involves the team learning to trust one another’s abilities and begin working together as a productive group?

Options:

A.

Norming

B.

Forming

C.

Storming

D.

Performing

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Questions 42

Which of the following vendor documents specifically address quality? (Select TWO).

Options:

A.

LOI

B.

SLA

C.

Warranty

D.

PO

E.

NDA

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Questions 43

Which of the following job roles is primarily tasked with communicating the project timeline changes?

Options:

A.

Project scheduler

B.

Project manager

C.

Project sponsor

D.

Project coordinator

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Questions 44

A project manager does not have enough time to complete several tasks on a critical path. The budget is a low concern. Which of the following should be used to complete the tasks on time?

Options:

A.

Fast-track the tasks.

B.

Utilize positive float.

C.

Crash the schedule.

D.

Remove the critical path

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Questions 45

A project manager is informed that a team member would like to enhance the code with an additional function. Which of the following should the project manager do NEXT?

Options:

A.

Submit a change request.

B.

Evaluate the impact of the change.

C.

Get approval from the CCB.

D.

Communicate the change to stakeholders.

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Questions 46

A team member learns that an assigned task is not due until the very end of the project. Moreover, the team member is not aware of any predecessor tasks dependent on completing the assigned task. Which of the following does the project manager use to decide if the team member can start the task later or earlier?

Options:

A.

Review the PERT chart and evaluate if the task is a critical dependency.

B.

Review the PERT chart and evaluate if the task is a discretionary dependency.

C.

Review the PERT chart and evaluate if the task is a real dependency.

D.

Review the PERT chart and evaluate if the task is an external dependency.

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Questions 47

Which of the following are examples of organizational change? (Choose two.)

Options:

A.

Relocation

B.

Scope

C.

Business process

D.

Schedule

E.

Risk event

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Questions 48

Which of the following documents need to be updated as events occur during a project? (Select TWO).

Options:

A.

Change request

B.

Risk register

C.

Meeting minutes

D.

Issue log

E.

Status report

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Questions 49

A project manager has contracted a third-party vendor to achieve milestones. Which of the following risk strategies is the project manager applying?

Options:

A.

Transfer

B.

Accept

C.

Avoid

D.

Mitigate

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Questions 50

A software upgrade project has been postponed because it may impact a critical business system. Which of the following strategies has been applied?

Options:

A.

Accept risk

B.

Mitigate risk

C.

Avoid risk

D.

Exploit risk

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Questions 51

Team members have reported that meetings are poorly attended and unproductive.

Which of the following steps can the project manager take to make the meetings more productive?

Options:

A.

Discontinue the meetings with the poorest attendance.

B.

Decrease the length of the meetings.

C.

Distribute an agenda before each meeting.

D.

Document team member attendance and report it to management.

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Questions 52

In which of the following organizational structures would a project manager have the MOST authority?

Options:

A.

Projectized

B.

Strong matrix

C.

Balanced matrix

D.

Functional

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Questions 53

A project manager is trying to explain to a stakeholder why projects are progressively elaborated upon. Which of the following is the BEST explanation?

Options:

A.

In the beginning, projects entail a degree of uncertainty that needs to be specified.

B.

In the beginning, projects have start and finish dates that require elaboration.

C.

In the beginning, projects are part of a program that requires coordination.

D.

In the beginning, projects start with detailed inputs that need to be explained.

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Questions 54

A project manager has been asked to prepare and present a review of the execution phase. Which of the following is the BEST audience for this review?

Options:

A.

Vendors

B.

Key stakeholders

C.

Resources

D.

Project team

E.

Business analysts

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Questions 55

A company has dictated project scope changes but has stated that the original budget still applies. Which of the following will MOST likely be impacted by the changes?

Options:

A.

Quality

B.

Regulations

C.

Schedule

D.

project team

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Questions 56

A change must be made to a project to comply with municipal code. The project manager updates the relevant shared project documents. The key stakeholders subsequently update the documents with new information. When the project deliverables are reinspected, they fail the inspection. Which of the following is the MOST likely reason for the failed inspection?

Options:

A.

There were insufficient resources assigned to the task.

B.

The prior document version was not reviewed.

C.

Version control processes were not applied.

D.

The CCB was not contacted.

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Questions 57

A risk with a high probability and medium consequence to a project has been identified. In response, the project manager has purchased an insurance plan with the intent to provide additional funds if the risk is realized. There is no risk to the schedule or scope. Which of the following types of risk strategies is this an example of?

Options:

A.

Accept risk

B.

Transfer risk

C.

Mitigate risk

D.

Exploit risk

E.

Avoid risk

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Questions 58

A customer will have ongoing changes to project requirements.

Which of the following is the BEST project management methodology for this requirement?

Options:

A.

Waterfall

B.

Agile

C.

PRINCE2

D.

Bottom-up

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Questions 59

While working on risk ranking, the project team is unsure about the qualitative scales to be used for probability and impact. The project manager directs the team to look in the:

Options:

A.

quality plan.

B.

project management plan.

C.

risk register.

D.

process diagram.

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Questions 60

A team member has completed an assigned task. Which of the following roles should be notified FIRST?

Options:

A.

Project sponsor

B.

Key stakeholders

C.

Project manager

D.

Project team

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Questions 61

A company has hired a new project manager. The PMO has briefed the new project manager on the following expected responsibilities for projects:

  • Coordinate project schedule
  • Manage to the triple constraint
  • Provide performance feedback to team members’ managers

Which of the following types of organizational structures did the new project manager MOST likely join?

Options:

A.

Balanced matrix

B.

Strong matrix

C.

Functional

D.

Projectized

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Questions 62

A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project.

Which of the following would the project manager MOST likely do?

Options:

A.

Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.

B.

Raise a purchase order to purchase the licensing and ask the team member to install it.

C.

Amend the project scope and raise a project change request to obtain approval of the amendment.

D.

Amend the project schedule and work breakdown structures to remove the use of the software from the project.

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Questions 63

А new stakeholder has been added to a project with a BAG of $850,000. The stakeholder has raised five change requests to the CCB; two of them have been approved, and three are awaiting initial review. Considering the project has a CPI of 0.89 and an SPI of 1.14, and the approved ones will be implemented, which of the following should the project manager do LAST?

Options:

A.

Identify and document the risk.

B.

Evaluate the impact and justification.

C.

Implement the change.

D.

Update the documents and plans.

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Questions 64

The project manager of a global project constantly receives complaints from individuals at another location that some team members are not available after lunch on Fridays. This is acceptable to the project manager. Which of the following factors is the MOST likely cause for this scenario?

Options:

A.

Personal preference

B.

Intra-organizational differences

C.

Culture

D.

Time zone

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Questions 65

Which of the following statements are correct regarding project management? (Select two.)

Options:

A.

A project can be part of an organization’s program management.

B.

An organization’s portfolio will include programs.

C.

A program has a defined start and finish.

D.

An organization’s portfolio is a temporary and unique endeavor.

E.

A project portfolio will be managed under program management.

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Questions 66

Based on the table below:

Which of the following is the float of Task B?

Options:

A.

-2

B.

0

C.

2

D.

5

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Questions 67

During the execution phase, the project manager discovered that the testing phase is dependent on completion of the vendor’s tasks. The project team has just informed the project manager their activities are almost complete, and they would like permission to begin testing. The vendor is not scheduled to deliver the products for two months.

Which of the following should have occurred to prevent this issue?

Options:

A.

During the planning phase, the project manager should have recognized the relationship between the vendor’s and project team’s tasks and adjusted the schedule for the project team to begin activities two months later.

B.

The project manager should have crashed the schedule for the vendor to keep it at the same work pace as the rest of the project team.

C.

During the project team’s regular status meeting with the vendor, the project team should have informed the vendor that the team was ahead of schedule and to speed up their work.

D.

During the project team’s regular status meeting with the vendor, the vendor should have informed the project team that it required another two months, and to slow down.

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Questions 68

A project manager was directed to complete a project sooner than previously planned. Which of the following is the MOST cost-effective step to take to ensure the project’s success?

Options:

A.

Reduce the scope

B.

Increase the budget

C.

Decrease staff

D.

Update the WBS

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Questions 69

After identifying all known tasks, the project manager has started to sequence and set durations.

Which of the following describes how the project manager should BEST determine the initial sequence and durations?

Options:

A.

Use milestones identified in the project charter.

B.

Use data based on past knowledge.

C.

Hold a full team workshop to review the complete WBS.

D.

Collaborate with other project managers.

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Questions 70

Which of the following is a schedule that illustrates the duration of an activity?

Options:

A.

Process diagram

B.

Ishikawa diagram

C.

Gantt chart

D.

Pareto chart

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Questions 71

Which of the following is a characteristics of a matrix organization?

Options:

A.

Authority lies solely with the project manager.

B.

Authority is directed by the project architect.

C.

Authority is shared between the project manager and project coordinator.

D.

Authority is shared between functional and project managers.

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Questions 72

A new project has just commenced. Project team members are constantly disagreeing on how tasks should be

handled and are not getting along well. Which of the following stages BEST explains this situation?

Options:

A.

Norming

B.

Performing

C.

Forming

D.

Storming

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Questions 73

A project’s key stakeholders have requested significant changes that will affect the scope. To adjust the project scope, which of the following need to be changed? (Choose two.)

Options:

A.

Cost performance parameter

B.

Project schedule

C.

KPI

D.

Corrective action plan

E.

WBS

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Questions 74

A project manager provides status reports to a customer on a biweekly basis, but the customer is very busy and only has a few minutes to review the project.

Which of the following are critical for the project manager to provide?

Options:

A.

Cost, schedule, organizational chart, and risks/issues

B.

Risks/issues, cost, RACI chart, and action items

C.

Schedule, cost, risks/issues, and milestones

D.

Action items, organizational chart, schedule, and NDA

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Questions 75

A vendor is unable to deliver an order by the specified date.

Which of the following should be the project manager’s NEXT steps? (Choose two.)

Options:

A.

The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.

B.

The project manager should notify the project sponsor to update the schedule in the documentation because the project could potentially encounter delays.

C.

The project manager should adjust the schedule in the documentation and, if necessary, take steps to rush other areas of the schedule so the project will not encounter delays.

D.

The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.

E.

The project manager should update the procurement plan and action items to reflect the possible delay in the project timeline.

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Questions 76

Which of the following are the roles involved in a Scrum project?

Options:

A.

Scrum master, development team, quality coach

B.

Scrum master, business analyst, product owner

C.

Scrum master, product owner, development team

D.

Scrum master, project sponsor, business analyst

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Questions 77

A local company is part of a hostile takeover by a multinational conglomerate. The Chief Executive Officer

(CEO) directs that all meetings be conducted via video conference to save costs and expedite communication.

This scenario is an example of:

Options:

A.

outsourcing.

B.

corporate acquisition.

C.

internal reorganization.

D.

process change.

E.

relocation.

F.

resource management.

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Questions 78

A project manager is working on the project charter.

Which of the following phases does this describe?

Options:

A.

Initiation

B.

Planning

C.

Execution

D.

Closing

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Questions 79

A project manager has noticed poor attendance as status meetings.

Which of the following strategies should the project manager use to improve attendance? (Choose two.)

Options:

A.

Provide an agenda before the status meeting.

B.

Adhere to an agenda and scheduled time.

C.

Add non-project-related items to the agenda.

D.

Add and discuss new agenda items throughout the meeting.

E.

Discard the action items at the conclusion of the meeting.

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Questions 80

An agreement document that is intended to prevent two or more organizations from sharing specific, confidential information with anyone but each other is called:

Options:

A.

an RFP.

B.

an NDA.

C.

an SLA.

D.

an MOU.

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Questions 81

A department manager asks a project manager about the status of a project that has only a few employees from the department assigned to it. Which of the following were MOST likely missed during project planning?

Options:

A.

Issue log and process diagram

B.

Resource analysis and Gantt chart

C.

Stakeholder analysis and communication plan

D.

Scatter chart and scope analysis

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Questions 82

If a project sponsor wants to know the current status and progress of a project, which of the following is the BEST approach to find this information?

Options:

A.

The project sponsor should obtain the current status from team members, put it into a presentation, and present it to the project manager for review.

B.

The scheduler should obtain the current status from team members, apply it to the baseline of the schedule, and run a report.

C.

The scheduler should obtain the current status from team members, update the project charter, project management plan, dashboard, and SOW, and then create a status report to provide to the project manager.

D.

The scheduler should obtain the current status from team members, update the risk register, and provide the information to the project champion for review.

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Questions 83

On an OBS chart, there is a dashed line between some team members and the project manager, and there is a solid line connecting other members to the project manager. Additionally, some employees at a lower level on the chart have no connection to the project manager.

Which of the following does this signify?

Options:

A.

Horizontally aligned organization

B.

Vertically aligned organization

C.

Matrix aligned organization

D.

Project aligned organization

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Questions 84

Project status meetings have poor attendance. A SME from the hardware team dominates the meetings when questions are asked, not allowing input from other members.

Which of the following steps should the PM take to make the meetings more productive? (Select two.)

Options:

A.

Facilitate the meetings by adhering to the agenda.

B.

Encourage interaction among team members during the meetings.

C.

Ensure meetings minutes are accurately recorded.

D.

Adjust the number of meetings.

E.

Change the number of action items.

F.

Schedule impromptu meetings when the SME is absent.

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Questions 85

A team has been assembled and assigned a project to reduce recent, unanticipated production cost overruns. Which of the following tools should the project team select to determine the possible origins of the increased costs?

Options:

A.

Pareto chart

B.

Fishbone diagram

C.

Process diagram

D.

Run chart

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Questions 86

An organization is divided into three separate entities based on geographical region. Which of the following

types of organizational change is this?

Options:

A.

Relocation

B.

Outsourcing

C.

Demerger

D.

Split

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Questions 87

Despite receiving regular updates, a sponsor learns a project recently slipped.

Which of the following documents can the sponsor review to determine the project’s performance? (Select two.)

Options:

A.

Status report

B.

Communication plan

C.

Issue log

D.

Project schedule

E.

Action items list

F.

Risk register

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Questions 88

The client accepts the critical design review.

Which of the following meetings should be held to move to the NEXT step in the project?

Options:

A.

Execution

B.

Kickoff

C.

Closure

D.

Planning

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Questions 89

Which of the following is an attribute of a potential project?

Options:

A.

Makes no changes to the work environment

B.

Has no authoritative body

C.

Comprises ongoing operational activities

D.

Can be completed in one hour

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Questions 90

A project manager was reprimanded for failing to complete timely status reports and providing mixed messaging about a project’s performance.

Which of the following would be responsible for discussing and resolving this issue?

Options:

A.

Project coordinator

B.

Project stakeholder

C.

Project management office

D.

Project sponsor

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Questions 91

A diagram or chart is required to illustrate data differences given the following:

1. The diagram or chart must track at least two variables to determine the relationship between independent variables and include a regression or trend line.

2. The diagram or chart should include cause effect analysis and investigate historical information.

Which of the following should be used given these requirements?

Options:

A.

Pareto Chart

B.

Ishikawa Diagram

C.

Histogram

D.

Probability diagram

E.

Run chart

F.

Scatter chart

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Questions 92

There is a project in which the team can only meet once every three months. When the team does meet, no

one can remember what was discussed and decided upon last time; thus, progress is being delayed. Which of

the following project management tools would help?

Options:

A.

Issue log

B.

Project charter

C.

Dashboard

D.

Meeting minutes

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Questions 93

A company engaged a third-party audit firm to provide regular financial oversight for regulatory compliance and

requested a project manager to work with the firm. The PMO declines to assign a project manager and refers

to another department within the company. Which of the following is MOST likely the reason for this?

Options:

A.

There are not enough project managers available for additional work

B.

The work does not align with the strategic objectives of the organization

C.

This is ongoing work the vendor has been hired to perform

D.

The third party has a reputation for expertise in this area

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Questions 94

Which of the following documents should the project manager complete if requirements have been defined, but neither a vendor nor a platform has been identified?

Options:

A.

RFP

B.

RFQ

C.

RFI

D.

SOW

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Questions 95

A stakeholder informs a project manager that a weekly status report has not been delivered via email, but the monthly status reports were received. Which of the following should the project manager do NEXT?

Options:

A.

Immediately send the current weekly status report

B.

Add email to the distribution list for the weekly status report

C.

Remove email from the distribution list for the monthly status report

D.

Consult the communications plan and act accordingly

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Questions 96

Given the table below for a house construction project:

The table above is an example of which of the following project artifacts?

Options:

A.

Project plan

B.

SOW

C.

WBS

D.

RTM

E.

RBS

F.

Status report

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Questions 97

A team member has been consistently underperforming, and mentoring has not corrected the problem.

Which of the following actions should the project manager take?

Options:

A.

Hire additional personnel.

B.

Inform the project sponsor.

C.

Replace the resource.

D.

Send the resource to training.

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Questions 98

A project manager has set aside a contingency reserve for unforeseen communications. Which of the following types of communication is MOST likely to utilize this contingency reserve?

Options:

A.

Impromptu meeting

B.

Closure conference

C.

Distributed printed media

D.

Kickoff meeting

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Questions 99

A quality manager is detailing performance results, which show an exponential trend. Which of the following tools should be used to demonstrate this visually?

Options:

A.

Scatter chart

B.

Gantt chart

C.

Run chart

D.

Pareto chart

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Questions 100

A project requires that laptops be obtained immediately. The project manager confirms existing laptops, which were used for a previous project, are available, but authorization is required to use them. Which of the following risk response strategies does this represent?

Options:

A.

Exploit

B.

Accept

C.

Mitigate

D.

Transfer

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Questions 101

A project manager is managing an eight-month effort and has to report on the financial health once a month. No changes to the project will be approved going forward. Given the following table:

The project’s burn rate is also decreasing by 10% monthly over the remainder of time. Which of the following BEST describes the project’s financial health?

Options:

A.

The project will burn $36,585, resulting in a net deficit of $11,585

B.

The project will burn $54,615, resulting in a net deficit of $29,615

C.

The project will burn $40,500, resulting in a net deficit of $15,500

D.

The project will burn $45,000, resulting in a net deficit of $20,000

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Questions 102

Which of the following normally would be completed prior to a vendor responding to an RFP?

Options:

A.

PO

B.

Contract

C.

SLA

D.

NDA

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Questions 103

A project requires the distribution of training materials for 300 stakeholders across multiple campuses. Which of the following would be the BEST method to deliver the materials?

Options:

A.

Email

B.

Printed media

C.

Face-to-face meetings

D.

Video conferencing

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Questions 104

When a buyer requests a potential seller to provide details related to a product, service, or seller capability, which of the following documents would be used?

Options:

A.

RFQ

B.

RFI

C.

RFP

D.

RFB

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Questions 105

Assuming an iterative approach, which of the following will be conducted at the end of each iteration?

Options:

A.

SCRUM retrospective

B.

Kickoff meeting

C.

Budget baseline

D.

Risk review

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Questions 106

A project manager decides to release a product one month later, knowing marketing studies have shown doing so could require increased manufacturing capacity. Which of the following risk strategies is being employed?

Options:

A.

Accept

B.

Exploit

C.

Transfer

D.

Mitigate

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Questions 107

A project is moving into the next phase, and those involved with planning will not actually perform the work.

After the project team members have been identified and assigned to do the work, which of the following has changed?

Options:

A.

Project

B.

Schedule

C.

Baseline

D.

Stakeholder

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Questions 108

A company’s Chief Executive Officer (CEO) has asked the project manager to update upper management regarding the status of a project. The project manager sends weekly written reports to the CEO and upper management. The project manager receives feedback that several administrators are frustrated with the level of detail and the frequency of the updates.

Which of the following is the BEST step for the project manager to take to resolve this issue?

Options:

A.

Customize the reports for each administrator in their preferred manner.

B.

Set up a meeting with the supervisor to discuss and resolve the issue.

C.

Stop sending reports and wait for upper management to talk to the project manager about their preferences.

D.

Start giving verbal reports to upper management so they can hear about the project in person.

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Questions 109

Joe, a highly skilled consultant, has threatened to quit on several occasions. Although Joe is difficult to work with, he has the skills required to complete a critical project (or a high-profile client. To keep the project on task, which of the following steps would be BEST for the project manager to take? (Select TWO).

Options:

A.

Ask the high-profile client for a resource to assist with completion of the project.

B.

Cross-train a replacement.

C.

Offer more compensation to Joe.

D.

Ask the project sponsor for additional funding.

E.

Modify the project schedule to anticipate Joe's removal.

F.

Ask Joe to document steps taken to complete deliverables.

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Questions 110

Which of the following documents is a snapshot in time of a project during the execution phase?

Options:

A.

Scope document

B.

Performance indicators

C.

Status report

D.

Risk register

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Questions 111

Which of the following risk management activities identifies the severity of a risk event?

Options:

A.

Quantification

B.

Identification

C.

Response

D.

Mitigation

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Questions 112

Team members in a projectized organization are released at the end of a project and placed on the “bench”. Which of the following should the benched team members do NEXT?

Options:

A.

Find a new project.

B.

Check in with a functional manager.

C.

Report to the project manager.

D.

Contact the project sponsor.

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Questions 113

During an active project, the finished deliverables become subject to new regulatory standards, and a new testing process must be included. Which of the following constraints is influencing this project?

Options:

A.

Scope creep

B.

Resources

C.

Quality

D.

Requirements

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Questions 114

A project manager is overseeing a project to analyze large amounts of data to find customer preferences. The large data sets are hosted by an external provider, and the project manager is concerned about losing access to the data.

Which of the following documents is appropriate for use in this situation?

Options:

A.

Project schedule

B.

Risk register

C.

Action item log

D.

Issue log

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Questions 115

A functional manager pulled a resource from a current project to work on a higher-priority project but did not offer a backfill resource.

Which of the following should the project manager do FIRST?

Options:

A.

Report the project as at risk and share the issue with the project team.

B.

Meet with the functional manager to discuss the issue.

C.

Delay the task in the schedule and inform the sponsor.

D.

Open a change request to reduce the project scope.

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Questions 116

Halfway through a project, the project manager is told it needs to be completed four weeks earlier than originally planned. Which ot the following will MOST likely be impacted to accomplish this goal?

Options:

A.

Risks

B.

Budget

C.

Quality

D.

Deliverables

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Questions 117

Which of the following information does the project risk register typically contain?

Options:

A.

Type of risk, identified risk, risk response, impact of risk, severity of risk

B.

Type of risk, project task, risk response, impact of risk, severity of risk

C.

Type of risk, identified risk, risk response, project schedule risk, severity of risk

D.

Type of risk, identified risk, risk response, impact of risk, risk avoidance

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Questions 118

A project manager procures additional resources from a local company. Which of the following-describes this event?

Options:

A.

Reorganizing

B.

Onboarding

C.

Offshoring

D.

Outsourcing

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Questions 119

Which of the following are mutually binding project documents? (Select two.)

Options:

A.

Quotation

B.

Letter of intent

C.

Proposal

D.

Evaluation

E.

Warranty

F.

Charter

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Questions 120

A project team has completed a major deliverable earlier than planned and wants to deliver it for testing. The team lead sends an email providing notice of task completion to the project manager.

Which of the following describes how the project manager can increase the likelihood that the deliverable moves to testing?

Options:

A.

Send an email to quality assurance and copy the project team.

B.

Call a meeting to hand off the deliverable to quality assurance.

C.

Hold a conference call to a review the next deliverable with the project team.

D.

Send an email to the project sponsor and copy the project team.

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Questions 121

As a project processes, the team appears disjointed. Meetings are not effective because the right team members are not in the discussion, and functional managers are questioning if the project manager has a true management plan.

Which of the following documents should be reviewed FIRST to uncover the issue?

Options:

A.

Communications plan

B.

Scope statement

C.

Project management plan

D.

Organizational chart

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Questions 122

Which of the following is the MOST important component against which the project manager can analyze

project performance?

Options:

A.

Burn rate

B.

Project baselines

C.

KPIs

D.

Budget

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Questions 123

A subcontractor has submitted design documentation on the deliverable due date, but it will require rework. The activity is on the critical path of the project schedule. Which of the following should the project manager do NEXT?

Options:

A.

Determine the expected duration of the rework and complete a charge request to modify the project baselines.

B.

Notify the project sponsor to schedule and facilitate a team meeting to rework the design documentation.

C.

Determine the expected duration of the rework with any associated quality control activities and add the duration to an updated version of the WBS.

D.

Update the master project schedule, and distribute it all stakeholders in accordance with the project communications plan.

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Questions 124

Which of the following documents are considered mutually binding? (Choose two.)

Options:

A.

NDA

B.

PO

C.

RFP

D.

WBS

E.

KPI

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Questions 125

Which of the following activity sequencing techniques uses nodes to symbolize the dependencies of each activity?

Options:

A.

Critical Path Method

B.

Critical Chain Method

C.

Arrow Diagramming Method

D.

Gantt Chart Method

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Questions 126

Which of the following describes a project’s budget overrun?

Options:

A.

The project spends only half of the funds.

B.

The project spends only the allocated funds.

C.

The project spends none of the funds.

D.

The project spends in excess of the funds.

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Questions 127

A task on the critical path has just been completed. The project manager has been informed that the person

responsible for the next task has gone on an approved leave. Which of the following types of organizational

structure does this scenario BEST describe?

Options:

A.

Functional

B.

Projectized

C.

Strong matrix

D.

Flat

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Questions 128

A project manager is archiving of project documents.

Which of the following phases does this describe?

Options:

A.

Initiation

B.

Planning

C.

Execution

D.

Closing

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Questions 129

When closing a project, which of the following must be completed to allow team members to return to their designated departments?

Options:

A.

Perform retrospective

B.

Release resources

C.

Obtain sign-off from the sponsor

D.

Close contracts

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Questions 130

Which of the following are MOST likely the responsibilities of the PMO? (Choose two.)

Options:

A.

Steer the project

B.

Provide governance

C.

Justify the business case

D.

Procure hardware

E.

Identify key performance indicators

F.

Act as an approval authority

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Questions 131

A project needs two more months of work to be completed, but the deadline is in 35 days. The project

manager heard the company recently hired an experienced person. The project manager scheduled a meeting

with the functional manager to negotiate bringing the experienced person to the team. Which of the following

strategies is the project manager trying to apply?

Options:

A.

Exploit

B.

Mitigate

C.

Accept

D.

Transfer

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Questions 132

A PM is asked to keep the Chief Information Officer (CIO) informed of a project’s health at a high level on a

daily basis. Which of the following is the BEST way for the PM to provide this information?

Options:

A.

Status report

B.

Meeting minutes

C.

Dashboard

D.

Email

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Questions 133

Which of the following resources outlines consequences of non-performance?

Options:

A.

Project sponsor

B.

Project team

C.

Customer

D.

Project management office

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Questions 134

Based on the table below:

Which of the following is the critical path if Task B has extended to ten days?

Options:

A.

21 days

B.

23 days

C.

24 days

D.

26 days

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Questions 135

Tasks B and D start after Task A is completed. Task C starts after Tasks B and D are completed. task E starts after Task D is completed. Task H starts after task B is completed. Task G starts after Tasks C and H are completed. Task F starts after Task E is completed.

Following are the durations of all tasks:

Task Duration

A) Four weeks

B) Two weeks

C) Six weeks

D) Three weeks

E) Seven weeks

F) One week

G) Two weeks

H) Nine weeks

Which of the following tasks are on the critical path?

Options:

A.

A, D, C, G

B.

A, B, H, G

C.

A, D, E, F

D.

A, B, C, G

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Questions 136

Upper management asks a project sponsor to provide several ad hoc reports as a brief overview of the project’s current status.

Which of the following types of reports should the project sponsor use to quickly summarize the status report data?

Options:

A.

Pie chart

B.

Run chart

C.

Project schedule

D.

Dashboard information

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Questions 137

A company’s management team is in a meeting to review all the products and services delivered in the first

quarter of the year for profitability. They are requesting information on payback period, return on investment,

and total cost of ownership. The project manager is checking the project repository for available

documentation. In which of the following documents is the project manager MOST likely to find the required

information?

Options:

A.

Business case

B.

Project charter

C.

Risk management plan

D.

Scope of work

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Questions 138

A new contractor joining the project team is an example of:

Options:

A.

offshoring

B.

offboarding

C.

rightsizing

D.

outsourcing

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Questions 139

Severe weather has impacted a construction project, delaying scheduled work for five days. Which of the

following project changes is the project manager most likely to consider FIRST?

Options:

A.

Requirements change

B.

Funding change

C.

Timeline change

D.

Risk event

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Questions 140

An organization needs a vendor to provide a solution. The organization can only describe its goals but not how to accomplish the work.

Which of the following types of procurement should be used?

Options:

A.

Request for information

B.

Request for quote

C.

Request for bid

D.

Request for proposal

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Questions 141

A project manager has received numerous complaints from staff concerning poor service provided by a vendor.

Which of the following steps should the project manager take FIRST to correct the problem?

Options:

A.

Review the SOW with the vendor and terminate the vendor

B.

Notify the key stakeholders of the problem and send a C&D letter to the vendor

C.

Notify the vendor of the complaints and review the SLA with the vendor

D.

Review the acceptable use policy with the vendor before requesting termination of the vendor’s employee.

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Questions 142

When developing a project schedule, which of the following tools would be MOST beneficial?

Options:

A.

Gantt chart

B.

Network diagram

C.

Fishbone chart

D.

Chain diagram

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Questions 143

A primary work location is unsafe due to a gas leak. The project manager has implemented the business continuity plan and authorized relocation to an alternate site.

Which of the following should be notified?

Options:

A.

Sponsor

B.

PMO

C.

Affected team members

D.

Project team

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Questions 144

A vendor advises the project manager that a key component of the project is no longer available and recommends a higher-cost replacement. To have this change approved, the project manager submits a change request that contains which of the following?

Options:

A.

Description, cost difference of the replacement, and WBS

B.

Description, justification, and cost

C.

Cost difference of the replacement, justification, and communications plan

D.

Description, quality impact, and cost

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Questions 145

A project manager has been assigned a complex project and does not know all the activities required to complete it.

Which of the following if the BEST approach to determine the work packages for the WBS?

Options:

A.

Brainstorming

B.

Analogous

C.

Bottom-up

D.

Forward pass

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Questions 146

Which of the following conflict resolution techniques relies on establishing areas of agreement rather than disagreement?

Options:

A.

Smoothing

B.

Collaborating

C.

Compromising

D.

Avoiding

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Questions 147

Upon assignment to a project, the project manager is given a set budget, a due date, and a clearly defined

description of desired deliverables. Which of the following should the project manager do NEXT?

Options:

A.

Determine the flexibility between the project constraints

B.

Hold a kick-off meeting with the project team

C.

Determine procurement needs to meet the project demands

D.

Create the risk register

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Questions 148

A minor change to the baseline schedule is required. This change will be the second minor modification to the schedule. Which of the following is the appropriate version number?

Options:

A.

0.3

B.

1.2

C.

2.0

D.

3.0

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Questions 149

Which of the following project phases would MOST likely include a creating transition plan?

Options:

A.

Closing

B.

Initiation

C.

Execution

D.

Planning

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Questions 150

A non-stakeholder approaches the project manager and asks if certain items can be added to a project that was started two months earlier. Which of the following constraints does this impact MOST?

Options:

A.

Time

B.

Schedule

C.

Scope

D.

Cost

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Questions 151

A project manager wants to ensure that a detailed overview of a new kitchen fits the client’s standards. Which of the following will the project manager MOST likely work to accomplish?

Options:

A.

Detailed project schedule to deliver on time

B.

Gate reviews to capture the progress and feedback

C.

Reasonable number of changes to maintain quality

D.

Wide range of time between the start and end of the installation

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Questions 152

Which of the following analyses should a project manager use to determine problem areas for corrective action planning? (Select two.)

Options:

A.

Planned value

B.

Schedule variance

C.

Acceptable variance

D.

Cost variance

E.

Earned value

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Questions 153

The project sponsor wishes to implement a 24/7 solution for the service desk, requiring the establishment of the capability on three different continents. Which of the following factors is MOST likely to influence communication methods across the project?

Options:

A.

Personal preferences and message content

B.

Level of message/report detail and confidentiality constraints

C.

Time zones and language barriers

D.

Technological and criticality factors

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Questions 154

A meeting has taken place with quality assurance tram members and the project manager.

Which of the following events would MOST likely have triggered the meeting?

Options:

A.

Audit

B.

Risk register update

C.

Task completion

D.

Resource change

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Questions 155

Which of the following captures unforeseen activities throughout the project that need attention and resolution?

Options:

A.

Gantt chart

B.

Action items

C.

Project schedule

D.

Meeting minutes

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Questions 156

Which of the following are the BEST risk analysis tools to determine a project’s risk level? (Select two.)

Options:

A.

Fishbone diagram

B.

RACI matrix

C.

Monte Carlo

D.

Process flowchart

E.

Expert judgment

F.

Project dashboard

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Questions 157

Which of the following describes some of the features of the Agile methodology?

Options:

A.

It uses a direct approach, Gantt charts, and a ticketing system.

B.

It uses an indirect approach, spreadsheets for documentation, and change request documents.

C.

It uses an iterative approach, backlogs, and burndown charts.

D.

It uses a step-by approach, an issue log, and pie charts.

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Questions 158

A project manager is reviewing project performance. Which of the following would be the BEST indicator of the

total project cost?

Options:

A.

AC

B.

EAC

C.

CPI

D.

ETC

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Questions 159

In which of the following situations is a project manager MOST likely to use a process diagram?

Options:

A.

When describing a new business idea for the team to review

B.

When describing a new business workflow for the team to implement

C.

When describing a new business project for the team to implement

D.

When describing a new business acquisition for the team to review

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Questions 160

A resource is assigned to two projects with two scheduled tasks that complete at the same time.

This is known as:

Options:

A.

shared resource contention

B.

intraproject resource contention

C.

interproject resource contention

D.

dedicated resource contention

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Questions 161

A project has passed a phase-gate, and the new phase is ready to begin. Which of the following is the MOST appropriate method to communicate the transition to team?

Options:

A.

Kickoff meeting

B.

One-on-one meetings

C.

Voice conferencing

D.

Instant messaging

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Questions 162

A project manager is required to maintain various documents and procedures.

Which of the following require ongoing attention and periodic updates?

Options:

A.

Project charter

B.

Change requests

C.

Project management plan

D.

Communication plan

E.

Project SOW

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Questions 163

An organization wants assurance that the specialty tools necessary for operation will function as intended for a

specific minimum time period. Which of the following documents BEST provides this assurance?

Options:

A.

Purchase order

B.

Non-disclosure agreement

C.

Request for proposal

D.

Warranty

E.

Service level agreement

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Questions 164

Which of the following are mutually binding project documents? (Select two.)

Options:

A.

Quotation

B.

Letter of intent

C.

Proposal

D.

Evaluation

E.

Warranty

F.

Charter

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Questions 165

A project manager has taken over a project that is already in progress. The project manager notices the

functional manager of one team is unaware of the current progress. Which of the following should the project

manager do? (Choose two.)

Options:

A.

Update the project charter to include the functional manager as a key stakeholder

B.

Publish the project schedule to the functional manager

C.

Review the communications plan to ensure proper involvement

D.

Add the incident to the issue log and seek resolution

E.

Ensure the functional manager is on the status report distribution list

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Questions 166

During a CCB, a SME evaluated the impact and provided new information because of business process

changes for handling potential failure. Which of the following documents should be updated?

Options:

A.

Incident response

B.

Project plan

C.

Risk register

D.

Business continuity plan

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Questions 167

Which of the following communication methods and target audiences would a project manager MOST likely select for briefings as required during a business continuity incident?

Options:

A.

Email and instant messaging to project team members and the project team members and the project sponsor

B.

Text messages to and voice conferences with all stakeholders and project team members

C.

Video conferences with key stakeholders and the project champion

D.

Instant messaging to the project coordinator and project scheduler

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Questions 168

The project team is moving from high-level risks to detailed risks. Which of the following project phases is the

project team moving between?

Options:

A.

Execution to monitor and control

B.

Initiation to planning

C.

Initiation to monitor and control

D.

Planning to execution

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Questions 169

Which of the following should a project manager consider as part of a make or buy analysis?

Options:

A.

Organization type

B.

KPIs

C.

Project charter

D.

Trade secrets

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Questions 170

The design team and development team disagree about what technology should be used for a major requirement. A brainstorming meeting takes place, where both teams focus on the mutually agreed-upon deliverables.

Which of the following conflict resolution techniques did the teams use?

Options:

A.

Compromising

B.

Smoothing

C.

Confronting

D.

Forcing

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Questions 171

A project team is identifying, rating the probability of, and determining the impact on potential problems throughout the project. The team is also including the corresponding actions to take.

Which of the following activities does this describe?

Options:

A.

Risk identification

B.

Risk quantification

C.

Risk planning

D.

Risk qualification

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Questions 172

A project team is working on a project with high public visibility and excitement. The project sponsor is

concerned the public may lose interest due to the long delivery timeline. Which of the following is the BEST

way to keep the external stakeholders informed and engaged throughout the project?

Options:

A.

Video conferencing

B.

Instant messaging

C.

Social media

D.

Email

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Questions 173

Given the following sprint:

Which of the following charts BEST demonstrates the decreasing number of Not Started items for the sprint depicted above?

Options:

A.

Gantt chart

B.

Pareto chart

C.

Scatter chart

D.

Burndown chart

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Questions 174

Which of the following documents will provide the MOST detailed information regarding the work a vendor will

perform during a project?

Options:

A.

RFI

B.

SLA

C.

SOW

D.

PO

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Questions 175

Which of the following risk strategies prevents a risk from impacting a project?

Options:

A.

Accept risk

B.

Mitigate risk

C.

Avoid risk

D.

Transfer risk

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Questions 176

A fire occurred in the production facility over the weekend, affecting the machinery being used to produce a deliverable. No injuries were reported.

Which of the following is MOST appropriate for the project manager to do NEXT?

Options:

A.

Refer to the contingency plan

B.

Conduct an immediate emergency team meeting

C.

Perform a SWOT analysis

D.

Implement the risk response plan

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Questions 177

A new corporate policy was approved that will positively affect the project.

Which of the following should the project manager do FIRST?

Options:

A.

Schedule the change

B.

Review the communication plan

C.

Update the issue log

D.

Update the risk register

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Questions 178

Which of the following is a reason for assessing risk in a project?

Options:

A.

To identify new tasks

B.

To shorten the project timeline

C.

To avoid rework

D.

To establish a budget

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Questions 179

During the planning phase, the project manager meets with the project team to determine the tasks team to determine the task and their relationship.

Which of the following should the project manager receive from the team members? (Select two.)

Options:

A.

Durations

B.

Start/finish dates

C.

Dependencies

D.

Resources

E.

Baseline

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Questions 180

A project manager is reviewing documents to develop the project charter. While reviewing historical project documentation, the project manager decides to include the following in the charter:

  • Project title description
  • Preassigned resources
  • Budget
  • WBS
  • Measurable project objectives

Which of the following components should be a part of the project management plan instead of the project charter?

Options:

A.

Project title and description

B.

Preassigned resources

C.

Budget

D.

WBS

E.

Measurable project objectives

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Questions 181

A project manager is assigned a project that is part of the company’s strategic objectives. Of which of the

following is the project a part?

Options:

A.

Project management office

B.

Portfolio

C.

Program

D.

Mission statement

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Questions 182

During the testing phase, a team member has informed the project manager that the test environment was set with inadequate client information, putting the project in jeopardy. Which of the following should the project manager do NEXT?

Options:

A.

Ask the team member to move to a different test environment.

B.

Ask the team member to refrain from testing the scenarios.

C.

Revisit the risk management plan and provide corrective actions.

D.

Revisit the contingency plan and provide corrective actions.

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Questions 183

The PMO is confused by an entry in the risk register and would like the project manager to provide clarification regarding strategy. Based on the following entry:

Which of the following should be modified to BEST eliminate confusion?

Options:

A.

Change the status to issue and include it in the issue log

B.

Change the strategy to mitigate

C.

Change the name to identify the problem clearly

D.

Change the owner to sponsor

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Questions 184

A project schedule lists a resource as 50% because it likely:

Options:

A.

is a shared resource.

B.

depict a resource shortage.

C.

signifies overallocation of a resource.

D.

notes underallocation of a resource.

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Questions 185

An organization recently restructured. Leaders feel they are not in a position to sign off on a required change, which is delaying a project.

Which of the following is the obstacle?

Options:

A.

Ability to identify approval authority

B.

Incomplete change control documentation

C.

Project team autonomy

D.

Change validation process

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Questions 186

A new project manager was hired to help transition projects from the waterfall style to an approach based on iterative refinement. This method has never been used by the organization and would mark a significant change in approach from previous projects. Which of the following should the project manager contact for guidance and approval for the new methodology?

Options:

A.

Project coordinator

B.

Project team

C.

Project management office

D.

Project sponsor

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Questions 187

Which of the following documents would MOST likely provide a broad, non-customized overview of a product or service?

Options:

A.

SLA

B.

RFI

C.

RFP

D.

SOW

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Questions 188

Which of the following is the BEST method to provide quick status updates on project tasks without interrupting project activities?

Options:

A.

Phone call

B.

Interoffice mail

C.

Newsletter

D.

Internal collaboration site

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Questions 189

A solid line is connecting a project team member to two people above the member on the organizational chart.

Which of the following types of organization does this indicate?

Options:

A.

Functional

B.

Merged

C.

Split

D.

Matrix

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Questions 190

The project coordinator creates the following list to track the items team members are working on:

Which of the following types of documents is shown in the table above?

Options:

A.

Project schedule

B.

Project charter

C.

Action item log

D.

Work breakdown structure

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Questions 191

A project manager conducted an audit of project deliverables. During the audit, the project manager identified a deliverable that did not meet quality standards. Which of the following describes who the project manager should notify FIRST?

Options:

A.

Project team

B.

Project sponsor

C.

Stakeholders

D.

Project champion

E.

Project management office

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Questions 192

A project manager detects a defect in a project deliverable and suspects a team member missed a step during production.

Which of the following tools would be BEST for the project manager to use to confirm this suspicion?

Options:

A.

Pareto chart

B.

Process diagram

C.

Run chart

D.

Fishbone diagram

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Questions 193

A highly skilled, key project team member lacks technical writing skills. Documents are often misunderstood, and the wrong instructions are given.

To retain this key project team member, which of the following steps should the project manager take to BEST resolve the issue?

Options:

A.

Retrain the key project team member.

B.

Replace the key project team member.

C.

Hire a translator to assist the team member.

D.

Accept the key team member's limitations.

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Questions 194

A project has just begun, and people are not clear about the objectives.

Which of the following meeting types is needed?

Options:

A.

Stand-up

B.

Scheduling

C.

Impromptu

D.

Kickoff

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Questions 195

Based on the information below:

AC=100

SV=80

EV=120

Which of the following is the CPI of the project?

Options:

A.

0.8

B.

0.83

C.

1.2

D.

1.25

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Questions 196

A project manager is overseeing an outsourced team of contractors and subcontractors. One month into the project, the project manager realizes tasks are not being completed on time. Subcontractors are not available at the right time.

Which of the following is the NEXT step for the project manager to take to get the project back on track?

Options:

A.

Reevaluate which areas of the project need to be completed before other steps on the project are completed.

B.

Hire a new contractor who can better handle the team of subcontractors.

C.

Conduct training with the contractors and subcontractors so they can be more organized in their jobs.

D.

Have a meeting with management for approval to reevaluate how the project could be run more smoothly.

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Questions 197

A cost baseline is used to measure the:

Options:

A.

eventual cost of a project.

B.

increase in the budget.

C.

variance with the initial budget.

D.

inevitable cost overruns.

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Questions 198

Collaboration tools are BEST used instead of email when multiple people are:

Options:

A.

scheduling a meeting.

B.

communicating the agenda for a meeting.

C.

conducting research for a meeting.

D.

working on document for a meeting.

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Questions 199

A homeowner wants to build a fence. It will take:

A quarter of a day to measure the length of the fence

Half a day to acquire the materials

A quarter of a day to dig holes for the posts

A quarter of a day to set the posts with concrete

Two days for the concrete to dry

While the concrete is drying, the homeowner will spend a quarter of a day cutting the lateral pieces to size, half a day applying the coating to the remaining pieces, and then three days waiting for the coating to dry. It will then take the homeowner one day to assemble the fence. Which of the following is the length of time it will take the homeowner to build the fence?

Options:

A.

Six days

B.

Seven days

C.

Eight days

D.

Nine days

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Questions 200

A project team is preparing for a major system upgrade that is scheduled for next week. During the upgrade, there will be limited availability of technology resources.

Which of the following is the BEST communication method for the team during the activation?

Options:

A.

In-person command center

B.

Video conferencing

C.

Voice conferencing

D.

Instant messaging

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Questions 201

A project manager has gathered time estimates for a new project's activities and is now ready to begin developing the schedule.

Which of the following would the project manager most likely do NEXT?

Options:

A.

Create a WBS.

B.

Determine predecessors and dependencies.

C.

Determine the critical path.

D.

Prioritize tasks.

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Questions 202

An engineer is troubleshooting a malfunctioning physical deliverable and requires assistance from remote team members. Which of the following would be the BEST communication method for the engineer to use?

Options:

A.

Phone conversation

B.

Face-to-face meeting

C.

Instant messaging

D.

Video conference

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Questions 203

Which of the following methods should a project manager use to improve email communication for a time- sensitive, high-visibility global project? (Choose two.)

Options:

A.

Limit email recipients to only required team members.

B.

Increase the number of emails to encourage team interaction.

C.

Set up emails with bold text and all caps in the subject line.

D.

Eliminate acronyms from the email to avoid miscommunication.

E.

Include more information to increase the length of each email message.

F.

Include detailed technical consideration in each email.

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Questions 204

A project manager is performing resource leveling and notices one of the functional testers is assigned 40% in a second project. The project manager needs the resource to be 100% dedicated to the project; otherwise, the testing phase jeopardizes the delivery date. Which of the following should the project manager do NEXT?

Options:

A.

Ask the resource manager to deallocate the resource from the second project.

B.

Ask the resource manager to assign a new resource with 40% of allocation.

C.

Keep the resource 100% allocated in the project, as per the initial plan.

D.

Change the resource to 60% of allocation and review the mitigation plan.

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Questions 205

A project manager receives an initial project assignment.

Which of the following documents is MOST likely to indicate the organizational structure for the project?

Options:

A.

Communication management plan

B.

Baseline

C.

Business case

D.

Organizational breakdown structure

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Questions 206

A project team has just implemented an approved change to a project.

Which of the following should occur NEXT?

Options:

A.

Validate the change.

B.

Evaluate the impact of the change.

C.

Implement a regression plan.

D.

Update the issue log.

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Questions 207

During an active project, a meeting is set up to explain new internal processes. Which of the following MOST likely triggered this meeting?

Options:

A.

The scope of the project changed.

B.

The sponsor requested additional functionality.

C.

A project team member left the organization.

D.

The PMO standard requirements changed.

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Questions 208

A project manager is planning to hold a meeting to discuss what went well, what did not go well, and what

should be done differently. Which of the following meetings should the project manager hold?

Options:

A.

Kickoff

B.

Impromptu

C.

Closure

D.

Status

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Questions 209

The president of a company is pushing to get a product on the market before a competitor releases a similar one. The project manager does not believe the current resources for the project are adequate to meet the deadline. Which of the following is the BEST resource management approach for this scenario?

Options:

A.

Trust-building

B.

Subject matter experts

C.

Fast track

D.

Forcing

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Questions 210

A project manager recently joined a projectized organization and is having many issues on five different projects. Which of the following risk activities should be performed FIRST? (Choose two.)

Options:

A.

Identify

B.

Coordinate

C.

Qualify

D.

Brainstorm

E.

Mitigate

F.

Assign

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Questions 211

A project sponsor has repeatedly indicated dissatisfaction with the resjits o' several projects being managed by different individuals and consisting of different teams within the organization. Which of the following is the best action for management to take NEXT?

Options:

A.

Change to a matrix organizational structure.

B.

Audit the project management process.

C.

Enforce the use of EVM.

D.

Remove the project sponsor.

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Questions 212

A project is running behind schedule. To meet the delivery timelines, the project manager decides to give part of the work to another organization for quicker delivery and to allow the project team to focus on the remaining tasks. This is an example of:

Options:

A.

crashing.

B.

outsourcing.

C.

task reassignment.

D.

relocation.

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Questions 213

Which of the following project management roles is responsible for estimating the duration of tasks?

Options:

A.

Project scheduler

B.

Project team

C.

Project manager

D.

Project coordinator

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Questions 214

A project team member has completed an assigned task on time.

After updating the project schedule, which of the following steps should the project manager take NEXT?

Options:

A.

Send an updated schedule to the CCB.

B.

Send a project status update to the sponsor.

C.

Release the team members to the functional manager.

D.

Notify the team members to begin successor tasks.

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Questions 215

The burn rate of a project can be described as:

Options:

A.

how quickly a team completes a sprint in the Agile process.

B.

the amount of time it takes to complete a milestone,

C.

the rate at which authorized hours or budget is being used.

D.

the period of time covered under the warranty of a solution.

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Questions 216

The supervisor asks an engineer to be a project manager within the department. Of which of the following types of organizational structures is this an example?

Options:

A.

Projectized

B.

Functional

C.

Matrix

D.

Intermediary

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Questions 217

Risk ID 2 has occurred.

Which of the following ways should the project manager update the risk register?

Options:

A.

Add a column for probability and set risk 2 at 100%

B.

Change the risk 2 response to backups restored

C.

Change the risk 2 status to issue

D.

Change the risk 2 owner to PM

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Questions 218

A financial audit is being performed on a closed project. Which of the following should be communicated with

FIRST?

Options:

A.

Stakeholders

B.

Project management office

C.

Functional managers

D.

Quality control

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Questions 219

A project team is brainstorming and documenting what might go wrong in a project, the possible impact, and potential actions should certain situations arise.

Which of the following contains actions the team is MOST likely to consider?

Options:

A.

Identify, collaborate, quantify

B.

Accept, mitigate, transfer

C.

Stop, review, plan

D.

Prioritize, qualify, engage

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Questions 220

At each project team meeting, the project team raises the same risk repeatedly. A mitigation plan has been developed since the risk was initially identified.

Which of the following risk activities is MOST likely missing since the identification?

Options:

A.

Quantification

B.

Response

C.

Prioritization

D.

Communication

E.

Review

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Questions 221

A program manager asks for a visual representation of tasks, including the start and end dates. Which of the following tools should the project manager provide?

Options:

A.

Run chart

B.

Gantt chart

C.

Process diagram

D.

Histogram

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Questions 222

A project manager is developing a communication plan for an enterprise-wide strategic project. Which of the following communication methods is BEST for sharing the project status reports?

Options:

A.

Video conferencing

B.

Email

C.

Intranet

D.

Face-to-face meetings

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Questions 223

A consultant is not adhering to the buying organization's travel policy and is threatening to leave the engagement if reimbursement is not paid in full If the organization refuses to pay the travel costs, which of the following would MOST likely be impacted? (Select TWO).

Options:

A.

Budget

B.

Requirements

C.

Environment

D.

Scope

E.

Resources

F.

Timeline

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Questions 224

A stakeholder with whom the project manager has worked on numerous occasions drops by and requests that the project management add two small items to the application under development. The stakeholder has seen the value of these changes in other applications and assures the project manager they are easy, quick changes. Which of the following BEST describes how the project manager should respond?

Options:

A.

Take the request to the CCB

B.

Quickly make the changes

C.

Ask a project team member to make the changes

D.

Inform the sponsor of the stakeholder’s request

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Questions 225

Which of the following is primarily responsible for developing the timeline?

Options:

A.

Project sponsor

B.

Project coordinator

C.

Project manager

D.

Project scheduler

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Questions 226

During a project, the purpose of examining the cost baseline is to:

Options:

A.

organize payment of the bills

B.

determine the minimal cost of the project

C.

anticipate the total planned costs

D.

compare against the total planned income

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Questions 227

A project manager is overseeing the construction of a new building. There are likely existing underground water, gas, and electrical lines. Which of the following is an example of mitigation?

Options:

A.

Trust the contractor to do the job well because the company has been in business for a long time.

B.

Tell the contractor that the company is responsible for any damage done to underground lines.

C.

Immediately fix any broken lines that are hit during construction.

D.

Ensure the contractor has the appropriate utility maps.

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Questions 228

A highly skilled project engineer will be on indefinite medical leave. No one on the project team has the required skill set to replace the engineer.

Which of the following will be impacted MOST by the absence of the engineer?

Options:

A.

Resources

B.

Environment

C.

Deliverables

D.

Requirements

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Questions 229

The PMO is coordinating a series of interrelated functions to achieve a specific business goal. These functions require non-unique operational processes. Which of the following is the PMO organizing?

Options:

A.

Network diagram

B.

Product backlog

C.

Program

D.

Portfolio

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Questions 230

An approved change was implemented. Which of the following should be accomplished NEXT?

Options:

A.

Update the documentation.

B.

Validate the change.

C.

Update the project sponsor.

D.

Validate the impact.

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Questions 231

The vendor management team has requested all project managers to provide proof to back up complaints on vendor resolution delays.

Which of the following will provide this information?

Options:

A.

Scope statement

B.

Project plan

C.

Action items

D.

Issue log

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Questions 232

When a project team member completes a task in the WBS, which of the following are the primary recipients of

the notification? (Choose two.)

Options:

A.

Project manager

B.

Project sponsor

C.

Key stakeholder

D.

Human resources

E.

Project scheduler

F.

Project management office

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Questions 233

A project team is creating a new product, and stakeholders are having a hard time understanding the product.

Which of the following should be sent to the stakeholders?

Options:

A.

Printed sketches and potential uses

B.

Memo outlining high-level requirements

C.

Sponsor mandate for the product

D.

Link to the project's intranet site to review status reports

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Questions 234

Stakeholders often do not understand the hierarchy of roles and responsibilities on a project team. Which of the following could provide a visual representation?

Options:

A.

Work breakdown structure

B.

Milestone list

C.

Organizational chart

D.

Action items

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Questions 235

A project manager in a function organization is resource leveling the upcoming phase. The project manager notices one of the resources is assigned with 20% of allocation to a secondary project. This situation limits and jeopardizes the commitment date.

Which of the following should the project manager do NEXT?

Options:

A.

Ask the PMO to mitigate the risk related to insufficient resources.

B.

Ask the functional manager to provide a resource with the same level of allocation.

C.

Remove 20 of allocation of the resource from the secondary project.

D.

Ask the resource to improve performance to target with commitment date.

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Questions 236

Which of the following documents focus primarily on support activities after the completion of a project? (Choose two.)

Options:

A.

Warranty

B.

SLA

C.

Purchase order

D.

Letter of intent

E.

RFQ

F.

IMS

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Questions 237

Top-level managers are considering joining certain projects, programs, and operations to be managed as a group.

Which of the following is being considered?

Options:

A.

Organizational changes

B.

PMO establishments

C.

Project interdependencies

D.

Program development

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Questions 238

A project manager creates a Pareto chart based on the table below:

Which of the following describes why the team was asked to inspect and review missing parts, poor adhesives, and faulty installation?

Options:

A.

To take preventive action and identify the causes resulting in the highest number of issues

B.

To take corrective action and identify the effects resulting in the highest number of issues

C.

To take preventive action and identify and frequencies resulting in the highest number of issues

D.

To take corrective action and identify the causes resulting in the highest number of issues

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Exam Code: PK0-004
Exam Name: CompTIA Project +
Last Update: Nov 20, 2024
Questions: 796
$64  $159.99
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buy now PK0-004