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PEGAPCLSA86V2 Sample Questions Answers

Questions 4

BiyCo has two development projects currently in progress developed by independent teams. One team builds the Quoting application. Another team builds the Policy Administration application. Development takes place on different servers with separate rulebases.

The Quoting application is built on the Policy Administration application.

The Policy Administration application requires enhancements to support other areas of the business.

The Quoting team is notified when the Policy Administration application is versioned. The Quoting team responds by importing a HAP containing the new version.

Select the two best practices to minimize potential development conflicts and work with the most current version of the Policy Administration application. (Choose Two)

Options:

A.

Periodically rebase the Policy Administration application.

B.

Switch between applications when modifying rules.

C.

Perform branch reviews when merging brandies.

D.

Share rulesets between both applications.

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Questions 5

XYZ Corp requires employees to designate alternate operators to perform their work while they are on vacation. Work vacationing operators should be visible to alternate operators.

How do you configure the application to handle this requirement?

Options:

A.

Add a ValueList Property to Data Admin-Operator-ID. Alternate operators add vacationing persons to their ValueList. Modify the Assign Worklist report definition to include this ValueList. Modify security accordingly to allow access.

B.

Modify the user portal to only display team members for which the operator has been designated an alternate. Clicking on an operator displays that operator's worklist. Assignments are opened accordingly.

C.

Define a custom Access When rule named pxAssignedToMeOr Alternate. Modify the pyUserWorkList Report Definition using this rule to display every Assign-Worklist assignment within the WorkGroup.

D.

Develop an agent that transfers worklist assignments from the operator going on vacation, when that vacation starts, to the alternate operator. When vacation ends, transfer uncompleted assignments back.

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Questions 6

Consider the following requirement:

case worker must be able to add a work party when creating a case

select the configuration option that fulfills this requirement

Options:

A.

add a data transform to the pyCaseManagementDefault work parties rule

B.

Ensure the addparty user action is available as a local action

C.

add the addworkObjectparty activity to the assigments

D.

select the VOE? option on the pyCaseManagementDefault work parties rule

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Questions 7

XYZ Corporation wants to ensure that every attempt by a developer to check a rule into a certain ruleset version is reviewed before that rule is allowed to be checked in. The rule should be automatically sent back to the developer without being checked in if all warnings are not justified and the fields on the history tab are not complete.

How do you address this requirement?

Options:

A.

Prior to the first assignment in the ApproveRuleCheckin flow, add a decision shape where one output connector is equivalent to the submitting the SendBack flow action.

B.

Implement a CheckForCustomWarnings activity for each rule included in the requirement. The activity issues a warning whenever the requirement's history tab criteria are not met.

C.

Override the FindReviewers decision tree to invoke a when rule that evaluates the criteria, if the when rule returns true, the decision tree returns SendBack.

D.

Override the SendBack Flow Action adding a pre-ctivity that transfers the assignment to the create operator if the rule's criteria are not met.

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Questions 8

The application contains a property named claimid. You want to business users to reuse this property in any new case types they create. How do you define the claimid property?

Options:

A.

As a final rule

B.

As a case level property

C.

As an enterprise class level property

D.

As a relevant record

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Questions 9

You are working on an insurance claims application that receives claims through email. The company receives 500 emails per hour. the insurance company promises a 24-hour response time to receives and verify the clain. After the claim is verified. The system automatically responds with email containing the claim ID.

The application is developed in the Pega cloud environment. The production environment is currently running on premises.

What is your recommendation to ensure that insurance company can meet the 24-hour response time requirement for claims submitted by email?

Options:

A.

Recommend the insurance company change its policy to allow for a broader processing window.

B.

Recommend the insurance company use an advanced agent to verify claims and respond.

C.

Recommend the insurance company use an email lister with concurrent threats.

D.

Recommend the insurance company use an MDB listener instead of an email listener.

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Questions 10

An insurance company wants to extend a native mobile app to allow customers to create claims using a claims management application implemented on the pega platfrom. As a claim is processed, update are sent to the mobile app as push notifications.

How do you satisfy this requirement ?

Options:

A.

Package the claims management application as a SDK mobile app

B.

Configure a service to creat claim cases when called from the native mobile app

C.

configure the native mobile app to creat a claim case using the page API

D.

Embed the claims management application in the native mobile app using a pega web Mashup gadget

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Questions 11

In the Answer Area, drag each use case on the left to the appropriate locking strategy on the right.

Options:

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Questions 12

The BigCo quoting application is currently on-premise. BigCo plans to move the application to Pega Cloud What factor do you need to consider for environment setup?

Options:

A.

Network security configuration

B.

Database access configuration

C.

System management application configuration

D.

Log file access configuration

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Questions 13

You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.

Which approach satisfies these requirements?

Options:

A.

Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.

B.

Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.

C.

Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.

D.

Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.

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Questions 14

XYZ Corp users are experiencing delays in the application that you suspect is related to the database.

Which two options do you recommend to isolate the issue? (Choose Two)

Options:

A.

Write Pega logs to the database server.

B.

Investigate when the database is used most heavily.

C.

Lower query-time-related alert thresholds.

D.

Increase the threshold for blob-size alerts.

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Questions 15

Using the information shown in the case structure below, which option is always true?

Options:

A.

Resolution of the Event Booking case requires the Parking case to be resolved.

B.

Parking, Weather, and Hotel cases must be instantiated for the Event case to process correctly.

C.

The Weather case can be instantiated without a parent Event Booking case.

D.

The Parking class must inherit from the Event Booking class.

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Questions 16

While configuring GetNextWork, overriding the System Settings rule

GetNextWork__WorkBasketUrgencyThreshold imposes a minimum cutoff value for assignment urgency.

Which statement accurately depicts the system behavior when the GetNextWork_WorkBaseketUrgencyThreshold setting is overridden?

Options:

A.

The override ignores other criteria in GetNextWork.

B.

The override causes the application to revisit workbaskets for assignments with lower urgency.

C.

The override causes a search of only those assignments with the urgency higher than the threshold value.

D.

The override causes a search of all assignments in a work queue that equal or exceed the set urgency threshold.

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Questions 17

XYZ corp has requirement to send an email to every person who has used a certain service in the previous month thanking them for doing business with XYZ. Generating and sending these emails take a certain amount of time XYZ wants these email processed as quickly as possible to avoid interfering with emails sent during business hours.XYZ also wants to ensure that the thank-you email is not sent to the same person twice

Options:

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Questions 18

APP Studio created a data type in the Organization layer for Quote data called BCO-Data-Quote. How do you help users find rules from this data class when working in APP Studio?

Options:

A.

Create a BCO-QI-Data-Quote class that inherits from BCO Data-Quote.

B.

Use a Data Reference to configure the rules that you need from the BCO Data Quote class.

C.

Copy the fields in the data class to the BCO-QT Work- class so all subclasses can see the Quote rules.

D.

Select each rule you want to reuse in the application as a relevant record.

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Questions 19

Inconsistent formatting of phone numbers is causing, usability issues. You hnvo been asked to enh interface to ensure all phone numbers are automatically reformatted consistently.

Which two options incorporate best practices for applying the required formatting? (Choose Two)

Options:

A.

Configure a Declare Constraint rule.

B.

Configure an Edit Validate rule.

C.

Configure a Custom Control.

D.

Configure an Edit Input rule.

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Questions 20

What advantage does a rule-utility-function have over a rule-obj-activity?

Options:

A.

Ability to be circumstanced

B.

Ability to be saved multiple rulesets

C.

Ability to be directly called from a decision table

D.

Ability to be used to enforce security

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Questions 21

The clipboard contains a list of details for all companies on the NASDAQ stock Exchange

select the requirement that indicates you use a page list instead of a page group.

Options:

A.

A DATA transform must iterate over the list.

B.

company details must be referenced using the company stock triker.

C.

the list must be sorted by company stock ticker.

D.

Each element in the list of companies must contain a list of accounts.

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Questions 22

You want to create a dynamic system setting to adjust an alert threshold for you application in

Production which three tasks do you perform to configure the DSS record?

Options:

A.

specifying the node ID of the system used for performance monitoring

B.

Appending / default to the setting purpose

C.

Setting the owing ruleset tp pega-Engine

D.

Prepending prconfig/ to the setting purpose

E.

setting the owning ruleset to one of the application rulesets

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Questions 23

XYZ, Inc. is multinational software interested in deploying a worldwide application as soon as possible. The application currently does not have requirements that depend on its user’s geographical region. An outside consultant suggested that the application initially be generated with a framework and implementation layer.

Which three questions do you ask to validate the outside consultant’s recommendation? (Choose Three)

Options:

A.

Can the framework layer instead consist of multiple built-on applications?

B.

How many languages and locales must the application eventually support?

C.

Is there a reason why this decision cannot be made at a later time?

D.

Is there an intent to market the framework layer to other companies?

E.

What is the name of the first division or region that uses the application?

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Questions 24

Six weeks after you deliver your application to production, your users report that the application slows down in the afternoon. The application is almost completely unresponsive for some users shortly after

3:00 P.M. Other users do not experience this problem until later in the day.

You do not have access to the Production environment, but you do have access to AES. The production environment has three nodes and a load balancer.

You need to resolve this issue because a new division of the organization will start using the application next month.

How do you begin your research to diagnose the cause of the reported performance issue?

Options:

A.

Look at the performance profile and DB Trace output from each node.

B.

Observe the cluster and node status on the Enterprise Health Console.

C.

Review guardrail warnings in the development environment to determine if any rules with warnings moved to production.

D.

Download the alert log file from each node and analyze the contents in the Pega Log Analyzer.

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Questions 25

BigCo is planning an update to JVM settings on all production nodes at the of the month. The production application supports high availability.

To ensure that users can continue working without distribution while the JVM changes are in process, select and move all of the following tasks to the Task List Order column arrange then correct order.

Options:

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Questions 26

BigCo receives complaints from existing customers and new prospects that BigCo representatives contact them with irrelevant offers and products.

Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

Options:

A.

Pega Marketing

B.

Pega Customer Service

C.

Robotic Process Automation

D.

Customer Decision Hub

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Questions 27

A call center uses Pega Customer Service. Where does Pega Customer Service fit into the enterprise architecture?

Options:

A.

Pega Customer Set vice is the customer and account enterprise service bus.

B.

Pega Customer Service is the customer interaction system of record.

C.

Pega Customer Service is the billing and reporting system of record.

D.

Pega Customer Service is the new customer onboarding system.

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Questions 28

A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function.

Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)

Options:

A.

Adjust the case urgency when the assignment is created-

B.

Manually step past the waiting point prior to the designated time.

C.

Present a custom UI form to the user while waiting to expire.

D.

Automatically bypass locking when the assignment is created.

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Questions 29

Which configuration steps do you perfrom to enable an access group for offline user?

Options:

A.

Force a full syn for members of the access group

B.

Enable caching for the access group

C.

Create a model operator for the access group to authienticate users.

D.

configure an offline-capable portal as the default portal for the access group

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Questions 30

Review the following classes and properties:

A field group list is defined at the MyCo-Lending-Work work pool level. The find group list name is Loans: the specified data type is MyCo-Data-Loan.

Which three statements are valid? (Choose Three)

Options:

A.

An auto loan application can extend MyCo-Data-LoarvAuto without affecting a sum performed against .Loans C). Amount

B.

At design time, the system issues a warning since it is poor practice to define a field group with an abstract data type ctas%

C.

All pages within the .Loans field group must be the same class, either MyCo-Data-Loan-Aiito or MyCo-Oata-Loan Mortqage

D.

The pxObjClass of any page in the .Loans field group list can be changed at nm time and does not need to be the same class.

E.

A rule In MyCo-DataLoan-Mortgage can only be referenced through -Loans if also defined In MyCo Data-Loan.

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Questions 31

Ar.mo Corporation is designing an Order Fulfillment application built on an Inventory application. Both applications reuse a section that displays Part details.

Where do you configure the PartOetails section?

Options:

A.

In an Inventory ruleset within the Inventory application's work pool class

B.

In an Order Fulfillment luleset within the Order Fulfillment application's Parts data class

C.

In an Enterprise ruleset within the Inventory application's Paits data class

D.

In an Order Fulfillment ruleset within the Order Fulfillment application's work pool class

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Questions 32

your application connects to two REST services that list details about bank offices.

One REST service uses a postal code as a GET parameter and returns a detailed list of bank officers in that postal code.

the other REST service uses a city name as a GET parameter and returns a datailed list of back offices in

cities with that name. The application uses data pages to cache details about bank offices.

which approach do you use to populate a data page with a list of bank offices in a postal code from the REST service?

Options:

A.

configure a REST connector data source. configure the REST connector to reference the postal code from the work object using the request data transform.

B.

configure a REST connector data source. Set the Endpoint on the data source to reference the postal code parameter value at the end of the URL

C.

configure a REST connector data source and pass the parameter page to the connector. configure the REST connector to reference the same parameter in the query string for the get method

D.

configure a REST connector data source and pass the postal code parameter to the request data transform configure the REST connector to use the postal code the query string for the get method

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Questions 33

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.

MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.

Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

Options:

A.

Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.

B.

Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.

C.

Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.

D.

Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day

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Questions 34

When implementing a Next-Best-Action, the customer Lifetime value Threshold is used to __________ for an offer

Options:

A.

determine customer eligibility

B.

apply the customer's lifetime value

C.

prioritze high value propositions

D.

prioritize customer

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Questions 35

when a customer submits a credit card dispute, the application connects to an external service to retrieve all transaction made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order when a case worker reviews the dispute the application displays the 10 most recent transactions.

if the case worker does not see the disputed transaction in the list, the case worker can search for additional transaction the caseworker can filter search results on transaction date the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteria. the case worker cannot paginate through the results.

how do you configure the response data transform to satisfy all of the requirements in the scenario?

Options:

A.

configure the data transform to copy only the first 10 matching records to a page list property

B.

configure the data transform to copy all of the records to a page list property

C.

configure the data transform to copy all of the records to the data page

D.

configure the data transform to use the first x pagination setting to copy only the first 10 results to the data page

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Questions 36

An application include two case types: expense report and purchase requests which two steps are required to enable support for both case type for offline user on a mobile device ?

Options:

A.

Configure the application record to enable offline access

B.

Configure the user's access group to enable offline access.

C.

configure both case type to enable offline access

D.

Configure the application to build a custom mobile app

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Questions 37

An application uses a property to process customer information that is stored in an external

database. some of the customer information changes infrequently.

how do you ensure the property contains the correct customer information at run time?

Options:

A.

configure the property to refer to a data page using the SOR patten.

B.

configure the user interface (UI) to refresh the information each time it is rebdered.

C.

configure the property to copy the customer information from a data page using the snap shot patten.

D, configure the property to use a report definition to retrieve the customer information directly.

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Questions 38

Select and move the five steps required to implement single sign-on (SSO) authentication in a pega application to the SSO authentication implementation steps column. (choose five)

Options:

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Questions 39

An application allows users to manage Account cases. You need to configure security so that users are allowed to view and update account only if they are the primary or secondary owner

how do you implement this requirement?

Options:

A.

create a when rule that validate id the current user is either a primay or secondary owner of the account configure then when rule in the required conditions section on all flow actions that allow account updates.

B.

create a privilage and configure it to validate if the current user is either a primary or secondary owner of the account. Assign the privilege for read and write instances of the account class in the user's access role.

C.

create an access when rule that validate if the current user is either a primary or secondary owner of the account. Assign the access when rule for read and write instances of the account class in the user's vaccess role.

D.

create an access when rule that validate if the current user is either a primay or secondary owner of the ccount. Configure the access when rule on the Accouny case type to ensure authorized access

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Questions 40

You want to avoid creating unnecessary case-related properties and views. Which three actions do you take to accomplish this goal? (Choose Three)

Options:

A.

Define most of the properties and sections at the work pool level.

B.

Create a data type (if required) that corresponds to the case type.

C.

Use the data reference field type in a case type's data model tab.

D.

Drag and-drop a field group when defining a case view.

E.

Define case type views using ".page.property" syntax.

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Questions 41

A Pega application locally stores the same set of codes defined by and used within an external system of record. The Page application does not locally store the labels associated to these codes. During case processing, the displayed labels for this set of codes are sourced from the external system of record. On any given day, the label associated to a code may change. You are asked to implement a report definition that displays the current label associated to each code whenever the report is run.

How do you design a Pega application to meet this requirement?

Options:

A.

Develop a SQL function that calls a stored procedure to retrieve the currently associated level for each code.

B.

Persist the most recently retrieved labels for each code in a local table. Join to that table when running the report.

C.

Query the distinct codes that the report would display. Develop an interface to retrieve the associated labels In bulk.

D.

Display report definition rows using a custom section. Use a Keyed-access Data Page to source label values.

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Questions 42

Options:

A.

Create a new autogenerated button control and alter its caption to support a shortcut key.

B.

Create a new custom burton control that uses an image and uses a fixed width.

C.

Create a new custom text label control set as required and uses relative widths.

D.

Create a new autogenerated link control with a shortcut key and limit its obsolute width.

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Questions 43

You isolated the problem to node ! of the cluster. Y see node 1 goes down shortly «ift

What is the likely cause of the out of-memory error?

Options:

A.

At 3:00 P.M., managers view multiple reports displaying open assignments and cases so they can plan work for the following day.

B.

At 3:00 P.M., a robotic process automation runs every day. The mapping of results to each case type horn the automation is CPU intensive.

C.

At 3:00 P.M., a job scheduler is mistakenly configured to run on a single Web Tier node that pulls an increasingly large number of records onto a clipboard page each day.

D.

At 3:00 P.M., a shift change occurs and several users login and display the" work list and dashboard.

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Questions 44

when a customer submits a credit card dispute, the application connects to an external service to retrieve all transactions made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order. when a case worker reviews the dispute, the application displays the 10 most recent transactions.

if the case worker does not see the disputed transaction in the list, the case worker can search for additional transactions. the case. the case worker can filter search results on transaction date, the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteria. the case worker cannot paginate through the results.

how do you configure the data page to satisfy all the requirements in the scenario?

Options:

A.

create a node-level data page that uses a connector as its source.

B.

create a thread-level data page with parameters that uses a connector as it source.

C.

create a thread-level data page that uses a report definition as its source.

D.

create a node-level data page with parameters that uses a report definition as its source

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Exam Code: PEGAPCLSA86V2
Exam Name: Lead System Architect (LSA) Pega Architecture Exam 86V2
Last Update: Nov 24, 2024
Questions: 148
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