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GPHR Sample Questions Answers

Questions 4

An Organization’s sales team is made up of two individuals to sell its products internationally. In lieu of the small group, the company has decided to utilize representatives from other inability to communicationicate its technical aspects. Which of the following elements should the sales team work with marketing on to resolve this promblem?

Options:

A.

Improve Place (ie channel partner relationships)

B.

Improve Product

C.

Improve Promotion

D.

Lower Prices

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Questions 5

Which of the following is NOT an external third-party source for recruiting ?

Options:

A.

Private employment agencies

B.

Labor unions

C.

Outplacement firms

D.

Agencies

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Questions 6

A corporation decides to pursue a participative management style in order to make improvements in their operational efficiencies. Which of the following processes is the organization utilizing in order to achieve their strategic goal?

Options:

A.

Continual renewal process

B.

Total quality management

C.

Horizontal learning process

D.

Entrepreneurial process

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Questions 7

You are responsible for hiring an engineering architect in Bangalore, India through a short-term international assignment. Which of the following rechniques is the LEAST relevant selection selection criterion tool for this position ?

Options:

A.

Standardized measures of psychological traits

B.

Evaluation of work samples

C.

Self-assessment

D.

One-on-one interviewing

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Questions 8

Which of the following actions is NOT subject to prosecution, based on the Age Discrimination in Employment Act ( ADEA )?

Options:

A.

Age based discrimination against a U.S. citizen in Pakistan by an India based corporation.

B.

Age based discrimination against a U.S. citizen in Pakistan by a U.S. based corporation.

C.

Age based discrimination against a non-U.S. citizen in Pakistan by an India based corporation.

D.

Age based discrimination against a non-U.S. citizen in Pakistan by a U.S. based corporation.

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Questions 9

Which of the following is a measure of recruiting effectiveness in the long term?

Options:

A.

Cost per applicant hired

B.

Quantity of applicants

C.

Average time required to recruit applicants

D.

Turnover of hires

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Questions 10

Which of the following elements of a competency model allows for clear feedback to employees regarding their career growth?

Options:

A.

Highly complex competency model

B.

Highly precise competencies

C.

Extremely broad competencies

D.

Highly integrated competency model across the organization

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Questions 11

HR Management is a key factor in building competitiveness through its alignment with the organization's strategies. Which of the following BEST describes the functions of personnel focused on achieving this aspect of their role ?

Options:

A.

The change partner, operational, and administrative

B.

The builder, strategic, and operational

C.

The navigator, strategic, and operational

D.

The navigator, operational, and administrative

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Questions 12

Which of the following is a disadvantage of utilizing internal recruitment methods ?

Options:

A.

Morale problem

B.

Misplacements

C.

Organizational inbreeding

D.

Long orientation time

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Questions 13

Which of the following is NOT likely an issue a human resources professional would help a dual career family to work though to determine the appropriateness of an international assignment for the family at that time ?

Options:

A.

How will the host country workers respond to a same sex family?

B.

Will the accompanying spouse be able to find a job easily?

C.

Will the employee consider commuting instead of moving the whole family to the host country?

D.

How will the loss of income from one spouse impact the family and their finances?

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Questions 14

An organization is in the decline stage of the organizational life cycle. It has worldwide locations throughout North America, Europe, and Asia. However, it will be closing three of offices within the next two years. This was joint decision made by the management team at the annual managers’ meeting, which all managers above the senior manager grade level attended.

Key personnel in each of these offices are not worried because they will likely be re-deployed to meet specific organizational needs. In fact, this was what had occurred last year to one of its offices had shut down. In addition, management has reiterated this message. Which of the following stages of globalization BEST describes the phase this company is in?

Options:

A.

Global

B.

Multinational

C.

International

D.

Transnational

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Questions 15

Which of the following is NOT a basic objective of a total compensation system ?

Options:

A.

Internal and external equity for employees

B.

All of the above

C.

Aligns with organization's vision, mission, and short and long-term strategies

D.

Provides direst compensation that leads the market

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Questions 16

According to the global performance management process, an organization should be aliging company systems in phases EXCEPT in which of the following stages?

Options:

A.

Specifying each employee’s performance plan

B.

Defining global business strategy and objectives

C.

Linking benefits & rewards as well as employee development to the process

D.

Conducting the appraisal with each employee

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Questions 17

You are in the process of developing a global compensation structure. Which of the following factors dose NOT contribute to a balanced and consistent compensation strategy?

Options:

A.

Perceptions of fairness by employees

B.

Continual communication across functions and locations

C.

Cross-cultural training

D.

Assumptions of working standards understood, ie hours worked on average in a week, termination costs.

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Questions 18

A good MBO (management by objectives) shares all of the following aspects EXCEPT:

Options:

A.

Periodic feedback about objectives

B.

Goals which align with corporate level goals and strategies

C.

Goals are established by the supervisor/manager

D.

Goals which are measurable

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Questions 19

A corporation has identified an initiative to recruit and train global leaders over the next 5 year in order to become a truly transnational company. In order to meet this goal, the firm has identified and developed 30 international assignments amongst its 10 office locations. Which of the following candidates would LEAST match these positions?

Options:

A.

A 25-year old human resources representative working in South Korea who just started at the company

B.

A 40-year old finance manager working in Africa who has been with the company for 8 years

C.

A 40-year old manufacturing manager working in Thailand who has been with the company for 5 years

D.

A 55-year old engineering manager working in the U.S. who has been with company for 10 years and has gone on 3 international assignments

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Questions 20

Which of the following challenges is faced PRIMARILY when developing a global competency model?

Options:

A.

Base model only on past experience

B.

View the global plan as a sum of individual country plans

C.

Differences in perceptions of various attributes

D.

Balance the day-to-day demands with strategic plans

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Questions 21

Which of the following is NOT a significant benefit for employers to clearly communicate the direct and indirect compensation strategy to their employees?

Options:

A.

Better understanding of equity in structure

B.

Minimize confusion over issues such as vacation policy

C.

Clear understanding of compensation and performance through performance appraisals

D.

Understanding the amount of money employers pay to maintain health care benefits

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Questions 22

Which of the following type of listening is occurring when a person is thinking. “Robert has some legitimate points about the importance of quality and its importance in the company’s growth” while listening to a ISO-9001 training session?

Options:

A.

Active

B.

Empathic

C.

Informational

D.

Evaluative

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Questions 23

Which of the following describes a framework a framework that links business strategies with day-to-day activities?

Options:

A.

Organizational Values

B.

Management by Objective (MVO)

C.

Strategic Plan

D.

Balanced Scorecard

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Questions 24

An organization is evolving from a largely domestic to a multinational company with offices around the world. There has been some tension between the new offices and headquarters in regards to the level of freedom of each of the sites. Which of the following steps should be the next step in this change management process towards further globalization?

Options:

A.

Develop a cultural roadmap for the company

B.

Communicate the desired change and have senior management sell the idea throughout the organization

C.

Have senior management meet to discuss and decide on the future vision for the company

D.

Assess the external environment to benchmark the need for need for change

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Questions 25

A company has two locations and is in the domestic stage of globalization. Headquarters is in the U.S. focused on R&D, and another site has been built in Asia to manufacture the product. The firm has identified an objective to become a truly multinational corporation in 5 years in order to become components will likely MOST benefit this company by pursuing international assignments?

Options:

A.

Better strategic decision-making

B.

Management controls

C.

Increased collaboration globally

D.

Knowledge sharing

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Questions 26

Which of the following is NOT a variable that differs between replacement planning and succession planning?

Options:

A.

Identified skill requirements

B.

Tools utilized

C.

Information flow

D.

Outlook into future (in terms of time)

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Questions 27

In order to develop a global competency model for global leaders at a high tech company, a HR Manager decides to study the connotation of specific attributes across the various office locations. Which of the following types of culture would be the LFAST valuable to evaluate in order to develop a valid and reliable model?

Options:

A.

Local culture

B.

Professional culture

C.

National culture

D.

Corporate culture

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Questions 28

Which of the following statements is ture?

Options:

A.

In a functional organization, conflicts between functional managers and project managers are uncommon

B.

Project mangers have a moderate to high level of authority in a functional matrix organization

C.

Project mangers have low to moderate level of authority in a balanced matrix organization

D.

In a weak matrix organization, conflicts between functional managers and project managers are uncommon

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Questions 29

A Peoplesoft consultant is interested in moving up in management. In order to do that, she has just started attending a part-time MBA program at Columbia University. In addition, she realizes that she needs additional global experience. Which of the following would MOST benefit this person if they would like to pursue the management track ?

Options:

A.

Job-sharing

B.

Mentoring

C.

Succession planning

D.

Expatriate mentoring

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Questions 30

Which of the following id NOT a factor when developing a compensation and benefits plan for expatriates?

Options:

A.

Internal company wide pay scale

B.

Compensation and benefits of expatriates in other countries

C.

Compensation and benefits of local nationals

D.

Compensation and benefits of peers back home

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Questions 31

In which of the following situations do HR managers have the greatest impact on organizations?

Options:

A.

Assume management roles on cross-functional projects

B.

Actively participates in the long-term organizational strategic planning process

C.

Providing legal counsel to managers

D.

Evaluate and implement process improvements throughout an organization

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Questions 32

Which of the following best describes an organization’s compensation philosophy if the average employee’s compa-ratio is determined to be 0.70?

Options:

A.

Lags the market

B.

Serves as a benchmark

C.

Leads the market

D.

At the market

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Questions 33

Which of the following would NOT impact the effectiveness of the transfer of training?

Options:

A.

Pressure amongst colleagues not to perform new skills

B.

Lack of reinforcement

C.

Fear of change

D.

Lack of aqtiude

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Questions 34

Which of the following describes the ability of an instrument to measure what is intended to measure?

Options:

A.

Variance

B.

Effectiveness

C.

Reliability

D.

Validity

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Questions 35

Which of the following is NOT a common mistake in selection procedures?

Options:

A.

Ignore long-term strategic considerations and goals for the position

B.

Adjusting global competencies to local cultures

C.

Use insufficient or not valid selection criteria

D.

Choose final candidate too quickly based on time constraints

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Questions 36

A company is considering moving its production offshore to Shenzhen, Chian. Which of the following is NOT a potential negative consequence of this strategy?

Options:

A.

Large intial investment during transfer of knowledge

B.

Decline in employee morale due to fear of losing their jobs

C.

Inhibits internal development of critical skills and knowledge

D.

Loss of R&D capability

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Questions 37

Which of the following is NOT a potential difference in benefits practices that Human Resources should evaluate when developing a global compensation and benefits strategy?

Options:

A.

Leaves of absences

B.

Life insurance benefits

C.

Medical coverage

D.

Reasons for termination

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Questions 38

Which of the following represents a HR strategic activity?

Options:

A.

Recruitment of staff for new R&D project

B.

Implement annual performance appraisal programs

C.

Designing an employment brand

D.

Provide specific job training programs

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Questions 39

Which of the following functions does a job description NOT serve?

Options:

A.

Tool during performance appraisals

B.

Tool for diversity plan

C.

Tool for selection criteria

D.

Tool for HR planning

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Questions 40

In the European Union, many multinational companies have Work Councils that are created to protect workers interests. A company with 50 employees working across the EU has decided to create a Work Councils Recently, a court has fined the corporation for laying off 10% of the employee population in one of its E.U sites without discussing it with its Work Councils. Which of the following reasons represents the PRIMARY rationale for why this occurred?

Options:

A.

The company did not follow the collective bargaining agreement

B.

The company did not follow the voluntarily-provided program

C.

The company did not follow the government-provided program

D.

The company did not follow the government-mandated program

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Questions 41

A company has two locations and is in the domestic stage of globalization. The firm has identified an objective to become a truly multinational corporation in 5 years in order to become competitive and reduce overall costs of operations. Given this strategic goal, which of the following international assignments would result in the highest ROI?

Options:

A.

Operations executive with the following tangible costs = $180,000 salary + $70,000 allowances + $60,000 services to open up operations in the second location

B.

Human resources manager with the following tangible costs = $105,000 salary + $70,000 allowances + $60,000 services to open up operations in the second location

C.

Customer service coordinator with the following tangible costs = $55,000 salary + $50,000 allowances + $30,000 services to open up the market in the second location

D.

Sales executive with the following tangible costs = $180,000 salary + $70,000 allowances +$60,000 services to open up the market in the second location

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Questions 42

A corporation is considering building a greenfield operation for a R&D site in Bangalore, India According to the strategic plan, technical managers from headquarters will manage these employees and incorporate them in their current engineering product deployments. Which of the following is NOT an advantage of pursuing heterogeneous global teams?

Options:

A.

Local responsivensiveness to custormers

B.

Transfer of knowledge between the two or more sites

C.

Easier to agree on a specific decision

D.

More innovative ideeas developed

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Questions 43

Which of the following factors is NOT a significant variable in how an individual may re-adjust after returning home ?

Options:

A.

Extent of previous experience on international assignments

B.

Length of time on international assignment

C.

Clarity of new job and role

D.

Changes in family & friends

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Questions 44

A U.S. based high tech company has just built a new manufacturing operation in Beijing, China. Over the last two months, they have been trying to recruit skilled and unskilled labor to fill the new open positions. In addition, the company has decided to create 2 international assignments to fill identified skill gaps.

One position is for a Senior Manufacturing Manager/Director to get the operation up and running within 4 more months meeting identified planned outs and the second position is for a Senior Manufacturing Engineer to deal with any engineering issues when developing the process. When trying to identify potential internal candidates for the Senior Manufacturing Manager/Director position through the skills inventory, which of the following skills is the LEAST relevant ?

Options:

A.

Ability to speak Chinese

B.

Past experience with creating new manufacturing operations

C.

Past international experience

D.

Strong technical understanding of manufacturing the designated product line

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Questions 45

A HR staffing plan is different from strategic HR planning because it is a lot more tactical responding quickly to changes. Which of the following is NOT a factor that helps to ensure that the tactical HR staffing plan is linked to strategic HR planning?

Options:

A.

Should get buy-in from a large audience when developing global RH staffing plans

B.

Assumptions of the HR staffing plan is explicit and fact-based when communicating the plan across the various global locations

C.

HR staffing plan clearly aligns with organizational goals

D.

Perform a gap analysis to determine the current staffing pool vs. the future needs

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Questions 46

The HR Manager is creating an interactive training program on recruiting for a group of 20 R&D managers as well as one for a group of 20 production line leads. Which of the following is NOT a factor to consider bearing in mind these target audiences ?

Options:

A.

R&D managers have probably had similar training in the past

B.

Production line leads are probably kinesthetic learners

C.

For the production line lead group, the best media to present this information is a video

D.

The facilitator for the group of R&D managers should be a subject matter expert that can express content as "A" causes "B" incidents

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Questions 47

You have decided to measure the organization’s recruiting effectiveness in the long term by calculating of turnover. Which of the following reasons represents the PRIMARY purpose of this measurement?

Options:

A.

Improve quality of employee

B.

Motivating employees effectively

C.

Risk management

D.

Assessing cost effectiveness of programs

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Questions 48

Which of the following takes into account the effects of inflation when analyzing data from a pulished survey?

Options:

A.

Aging

B.

Measuring central tendency

C.

Utilizing frequency distributions

D.

Leveling

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Questions 49

A company just posted openings for entry-level finance positions. There were 400 total job applicants. The organization narrows the candidate pool to 20 qualified applicants and schedules interviews with all of them. The company offers employment to 10 applicants and 6 individuals accept the offers. What is the yield ratio of offers to interviews?

Options:

A.

50%

B.

60%

C.

2.5%

D.

33%

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Questions 50

Which of the following is an intangible cost of an international assignment?

Options:

A.

Career support for spouse in home and host country

B.

Allowances

C.

Home leave for vacation back to the home country to visit family

D.

Opportunity cost of potential contributions in home country

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Questions 51

The HR Director of a multinaltional, U.S. based company is proposing a staffing plan where foreign office are staffed with as many third country nationals as possible instead of expatriates. Which of the following is an advantage to utilizing third country nationals vs. expatriates to fill international assignments?

Options:

A.

Helps to create a truly global workforce

B.

Helps solve specific problems to meet specific needs

C.

Facilitates global integration and standardization

D.

Helps to develop a pool of global executives

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Questions 52

Which of the following processes has the primary objective of creating a pool of potential employees?

Options:

A.

Recruitment

B.

Availability analysis

C.

Selection

D.

Employee referral program

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Questions 53

According to the McKinsey 7-S framework, which of the following is identified as a hard S?

Options:

A.

Staff

B.

Systems

C.

Shared values

D.

Skills

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Questions 54

Which of the following is NOT a cultural impact on the performance appraisal process?

Options:

A.

Appropriate rewards for achievement

B.

Aligning company systems to elicit specific individual performance

C.

Value of individual vs. group performance

D.

Type of feedback given

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Questions 55

Which of the following factors is NOT a significant, variable in how an individual may adjust to a new cross-cultural environment?

Options:

A.

Extent of previous experience on international assignments

B.

Differences between the cultures

C.

Length of time international assignment

D.

Family situation

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Questions 56

A company develops its future leaders by hiring college graduates of top tier universities and putting them through a management program. During the management program, they are rotated through carious job functions over 2-3 tears. During this time period, their success in a technical area of expertise isolates out the potential leaders for various departments. According to Evans, Pucik, and Barsoux, which of the following approaches to leadership to leadership identification and development is this organization utilizing ?

Options:

A.

Functional

B.

Elite Political

C.

Elite Cohort

D.

Managed Development

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Questions 57

A U.S. based high tech company decides to build a R&D office in Bangalore, India. Which of the following terns describes this kind of expansion decision?

Options:

A.

Greenfield operation

B.

International merger

C.

Joint venture

D.

Trading house

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Questions 58

A company is evaluating its performance appraisal method for its international office in Japan. According to Japanese culture, feedback should be formal and focused around the performance of the group. Similarly, rewards should be applied evenly across those at the same level within a group and progressively increase as you go up the hierarchy. Which of the following performance appraisal methods would be the most effective tool to manage their performance ?

Options:

A.

Criterion referenced measurement

B.

Norm referenced measurement

C.

360 degree rating

D.

Open ended essay

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Questions 59

An organization decides to provide their employees who have stayed with the company for 15+ years a pension based on the average earnings in the last 3 rears of their employment with the company. Which type of formula does this utilize ?

Options:

A.

Final pay

B.

Cash balance plan

C.

Flat dollar

D.

Career-average

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Questions 60

Which of the following factors dose ONT affect the trainability of individuals?

Options:

A.

Perception of environment

B.

Time

C.

Ability

D.

Motivation

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Questions 61

Which of the following is NOT an international assignee?

Options:

A.

Expatriate

B.

Inpatriate

C.

Third country nationals

D.

Local nationals

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Exam Code: GPHR
Exam Name: Global Professional in Human Resource
Last Update: Nov 29, 2024
Questions: 204
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