IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
From a form, what would you click to add additional fields to the form? (Choose two.)
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?
When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?
New records, new groups, and modified configuration Items (Cls): what do they have in common?
Access Control rules may provide access security for which of the following database objects?
After finishing your work on High Security Settings, what do you do to return to normal admin security levels?
What import utility do you use when the field names on the import set match the name of the fields on the Target table?
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?
Which plugin allows users to install multiple applications, application-customizations. or plugins at once?
Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?
On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?
The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?
What are the three permission requirements that must evaluate to true for an access control rule to apply?
Choose 3 answers
When creating a global custom table named “abc”, what is the table name that is automatically assigned by the platform?
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?
What do you activate when you want to add applications or functionality within your development instance?
What is the name of the table relationship, where two or more tables are related in a bi-directional relationship, so that the related records are visible from both tables in a related list?
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
Your company is giving all first line workers a special T-shirt as a recognition for their hard work. Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?
Which of the following protects applications by identifying and restricting access to available files and data?
What is a no-code approach to control the mandatory or read-only state of a form field?
When moving multiple update sets at one time, what might you do to facilitate the move?
Where in Flow Designer can users access information about actions that are added to the flow?
Reports can be created from which different places in the platform? (Choose two.)
Which configuration allows you to use a script to coalesce data in Import Sets?
There are _____ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces
Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
The display sequence is controlled in a Service Catalog Item using which of the following?
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
When searching using the App Navigator search field, what can be returned? (Choose four.)
Which one of the following modules can be used to view field settings for a table?
Which of the following allows a user to edit field values in a list without opening the form?
Which of the following is true of Service Catalog Items in relation to the Service Catalog?
Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
ServiceNow uses what term to describe all the data saved within a particular form?
What module in the Service Catalog application does an Administrator access to begin creating a new item?
Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.
What are the four knowledge workflows available in the ServiceNow base instance?
Access Control rules may be defined with which of the following permission requirements? (Choose three.)
What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?
If you have the Impersonate role, what type of user are you not able to impersonate?
What section on a task record would you use to see the most recent update made to a record?
If a user is on an Incident form and is alerted when they change the value of the Priority field, which type of script executes in the Platform?
What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)
Which script can run when a record is displayed, inserted, updated, deleted, or when a table is queried?
What access does a user need to be able to import articles to a knowledge base?
On a filter condition, there is an element, which is based on the table, the user access rights, and columns on the table. What is this element called?
When importing data from a spreadsheet, which step defines where the incoming data columns will be written in the receiving table?
Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role and the user_critena_admm role plus has permissions to create Items and Services?
A form displays information about one record at the top, for example a User, Additional records, which are associated with that
User, are displayed on tabs at the bottom of the form. What are those tabs called?
Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationship?
If users would like to locate and assign a task to themselves in the Platform, What action could they perform from the list view to make the assignment?
Choose 2 answers
An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?
What tool is used to import data from various data sources, and map that data into ServiceMow tables?
When moving a homepage or dashboard between instances, what must you remember?
An order for new office equipment has Men placed through the Service Catalog. How would you view the lists of requests after the orders have Men placed?
When building an extended table from a base table, which fields do you need to create? Choose 2 answers
What section on a task record is used to see the most recent updates made to a record?
A customer has asked for the following updates to a form:
* Make Resolution code mandatory, admin state is changed to Resolved.
* Hide major incident check box, unless logged in user has Major incident Manager role.
What type of rules (s) would you use to implement this requirement?
On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?
After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?
A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service. What ServiceNow products could support this requirement?
Choose 3 answers
Which tables are available by default in a ServiceNow instance?
Choose 3 answers
What ServiceNow feature allows you to include data from a secondary related table on a report?
Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)
On what part of the ServiceNow instance, would you find the option to Impersonate User?