CISA Sample Questions Answers

The most helpful thing to ensure the integrity of the system throughout the change when moving from one database management system (DBMS) to another is preserving the same data structure. A DBMS is a software system that manages and manipulates data stored in a database, such as creating, updating, querying, deleting, etc. A database is a collection of structured or organized data that can be accessed or manipulated by a DBMS. A data structure is a way of organizing or arranging data in a database, such as tables, columns, rows, keys, indexes, etc. Preserving the same data structure when moving from one DBMS to another can help ensure the integrity of the system throughout the change, by maintaining the consistency and accuracy of data in the database, and avoiding any errors or issues that may arise from incompatible or inconsistent data structures between different DBMSs. Preserving the same data classifications is a possible thing to ensure the integrity of the system throughout the change when moving from one DBMS to another, but it is not the most helpful one. Data classifications are categories or labels that define the level of sensitivity or importance of data in a database, such as public, confidential, secret, etc. Data classifications can help protect the security and privacy of data in the database by applying appropriate controls or restrictions on data access or use based on their classifications. Preserving the same data classifications when moving from one DBMS to another can help ensure the integrity of the system throughout the change by preventing unauthorized or inappropriate access or use of data in the database. However, this may not be directly related to the DBMS change, as it may apply to any data migration or transfer process. Preserving the same data inputs is a possible thing to ensure the integrity of the system throughout the change when moving from one DBMS to another, but it is not the most helpful one. Data inputs are sources or methods that provide data to a database, such as user inputs, sensors, files, etc. Data inputs can affect the quality and validity of data in the database by introducing errors or inconsistencies in data entry or collection. Preserving the same data inputs when moving from one DBMS to another can help ensure the integrity of the system throughout the change by reducing errors or inconsistencies in data input or collection. 

The most important determining factor when establishing appropriate timeframes for follow-up activities related to audit findings is the remediation dates included in management responses. The IS auditor should ensure that the follow-up activities are aligned with the agreed-upon action plans and deadlines that management has committed to in response to the audit findings. The follow-up activities should verify that management has implemented the corrective actions effectively and in a timely manner, and that the audit findings have been resolved or mitigated.

The other options are less important factors for establishing timeframes for follow-up activities:

Availability of IS audit resources. This is a practical factor that may affect the scheduling and execution of follow-up activities, but it should not override the priority and urgency of verifying management’s corrective actions.

Peak activity periods for the business. This is a factor that may affect the availability and cooperation of auditees during follow-up activities, but it should not delay or postpone the verification of management’s corrective actions beyond reasonable limits.

Complexity of business processes identified in the audit. This is a factor that may affect the scope and depth of follow-up activities, but it should not affect the timeframe for verifying management’s corrective actions.

The greatest security risk associated with data migration from a legacy human resources (HR) system to a cloud-based system is data from the source and target system may be intercepted. Data interception is an attack that occurs when an unauthorized entity or individual captures or accesses data that are being transmitted or stored on an information system or network. Data interception can compromise the confidentiality and integrity of data, and cause harm or damage to data owners or users. Data migration from a legacy HR system to a cloud-based system involves transferring data from one system or location to another system or location over a network connection. This poses a high risk of data interception, as data may be exposed or vulnerable during transit or storage on unsecured or untrusted networks or systems. Data from the source and target system may have different data formats is a possible challenge associated with data migration from a legacy HR system to a cloud-based system, but it is not a security risk. Data formats are specifications that define how data are structured or encoded on an information system or network. Data formats may vary depending on different systems or platforms. Data migration may require converting data from one format to another format to ensure compatibility and interoperability between systems. Records past their retention period may not be migrated to the new system is a possible outcome associated with data migration from a legacy HR system to a cloud-based system, but it is not a security risk. Retention period is a duration that defines how long data should be kept or stored on an information system or network before being deleted or destroyed. Retention period may depend on various factors such as legal requirements, business needs, storage capacity, etc. Data migration may involve deleting or destroying data that are past their retention period to reduce the volume or complexity of data to be transferred or to comply with regulations or policies. System performance may be impacted by the migration is a possible impact associated with data migration from a legacy HR system to a cloud-based system, but it is not a security risk. System performance is a measure of how well an information system or network functions or operates, such as speed, reliability, availability, etc. System performance may be affected by data migration, as data migration may consume significant resources or bandwidth, cause interruptions or delays, or introduce errors or inconsistencies. 

 Capacity management is a process that ensures that the IT resources of an organization are sufficient to meet the current and future demands of the business. Capacity management enables organizations to identify the extent to which components need to be upgraded, by monitoring and analyzing the performance, utilization, and availability of the IT components, such as servers, networks, storage, applications, etc., and identifying any bottlenecks, gaps, or risks that may affect the service level agreements (SLAs) or quality of service (QoS). Capacity management also helps organizations to plan and optimize the use of IT resources, by forecasting the future demand and growth of the business, and aligning the IT capacity with the business needs and objectives. Forecasting technology trends is a possible outcome of capacity management, but it is not its main purpose. Establishing the capacity of network communication links is a part of capacity management, but it is not its main goal. Determining business transaction volumes is an input for capacity management, but it is not its main objective.

 Decreased time for incident resolution is the best indicator that an incident management process is effective. Incident management is a process that aims to restore normal service operation as quickly as possible after an incident, which is an unplanned interruption or reduction in quality of an IT service. Decreased time for incident resolution means that the incident management process is able to identify, analyze, respond to, and resolve incidents efficiently and effectively. The other indicators do not necessarily reflect the effectiveness of the incident management process, as they may depend on other factors such as the nature, frequency, and severity of incidents. References: CISA Review Manual, 27th Edition, page 372

Recent third-party IS audit reports would be most helpful in determining the effectiveness of the IT governance framework of the target company. IT governance is a framework that defines the roles, responsibilities, and processes for aligning IT strategy with business strategy. A third-party IS audit is an independent and objective examination of an organization’s IT governance framework by an external auditor. Recent third-party IS audit reports can provide reliable and unbiased evidence of the strengths, weaknesses, and maturity of the IT governance framework of the target company. The other options are not as helpful as recent third-party IS audit reports, as they may not be as comprehensive, accurate, or current as external audits. References: CISA Review Manual, 27th Edition, page 94

 Following a configuration management process to maintain applications is the primary reason for ensuring proper change control. Configuration management is a process of identifying, documenting, controlling, and verifying the configuration items and their interrelationships within an IT system or environment. Following a configuration management process can help to ensure that any changes to the applications are authorized, tested, documented, and tracked throughout their lifecycle. This will help to prevent unauthorized or improper changes that could affect the functionality, performance, or security of the applications. The other options are not the primary reasons for following a configuration management process, but rather possible benefits or outcomes of doing so. References:

CISA Review Manual (Digital Version), Chapter 4, Section 4.3.31

CISA Review Questions, Answers & Explanations Database, Question ID 225

 A nondisclosure agreement (NDA) is the best way to protect an organization’s proprietary code during a joint-development activity involving a third party. An NDA is a legal contract that binds the parties involved in a joint-development activity to keep confidential any information, data or materials that are shared or exchanged during the activity. An NDA specifies what constitutes confidential information, how it can be used, disclosed or protected, how long it remains confidential, what are the exceptions and remedies for breach of confidentiality, and other terms and conditions. An NDA can help to protect an organization’s proprietary code from being copied, modified, distributed or exploited by unauthorized parties without its consent or knowledge. The other options are not as effective as option B, as they do not address confidentiality issues specifically. A statement of work (SOW) is a document that defines the scope, objectives, deliverables, tasks, roles, responsibilities, timelines and costs of a joint-development activity, but it does not cover confidentiality issues explicitly. A service level agreement (SLA) is a document that defines the quality, performance and availability standards and metrics for a service provided by one party to another party in a joint-development activity, but it does not cover confidentiality issues explicitly. A privacy agreement is a document that defines how personal information collected from customers or users is collected, used, disclosed and protected by one party or both parties in a joint-development activity, but it does not cover confidentiality issues related to proprietary code. References: CISA Review Manual (Digital Version) , Chapter 3: Information Systems Acquisition, Development & Implementation, Section 3.2: Project Management Practices.

 The first thing that the audit manager should do when faced with a situation where only 60% of the audit has been completed and the due date is approaching is to determine where delays have occurred. This can help the audit manager to identify and analyze the root causes of the delays, such as unexpected issues, scope changes, resource constraints, communication problems, etc., and evaluate their impact on the audit objectives, scope, quality, and timeline. Based on this analysis, the audit manager can then decide on the best course of action to address the delays and complete the audit successfully. Assigning additional resources to supplement the audit is a possible option for resolving delays in an audit project, but it is not the first thing that the audit manager should do, as it may not be feasible or effective depending on the availability, cost, and suitability of the additional resources. Escalating to the audit committee is a possible option for communicating delays in an audit project and seeking guidance or support from senior management, but it is not the first thing that the audit manager should do, as it may not be necessary or appropriate depending on the severity and urgency of the delays. Extending the audit deadline is a possible option for accommodating delays in an audit project and ensuring sufficient time for completing the audit tasks and activities, but it is not the first thing that the audit manager should do, as it may not be possible or desirable depending on the contractual obligations, stakeholder expectations, and regulatory requirements. 

 The best environment for copying data and transforming it into a compatible data warehouse format is the staging environment. The staging environment is a temporary area where data from various sources are extracted, transformed, and loaded (ETL) before being moved to the data warehouse. The staging environment allows for data cleansing, validation, integration, and standardization without affecting the source or target systems. The testing environment is not suitable for copying data and transforming it into a compatible data warehouse format, as it is used for verifying and validating the functionality and performance of applications or systems. The replication environment is not suitable for copying data and transforming it into a compatible data warehouse format, as it is used for creating identical copies of data or systems for backup or recovery purposes. The development environment is not suitable for copying data and transforming it into a compatible data warehouse format, as it is used for creating or modifying applications or systems. References:

CISA Review Manual, 27th Edition, pages 475-4761

CISA Review Questions, Answers & Explanations Database, Question ID: 2642

This is the most effective way for the organization to improve its data classification processes and procedures, because data owners are the ones who are responsible for assigning the appropriate level of classification to the data they create, collect, or manage. Data owners should be aware of the data classification policy, the criteria for each level of classification, and the implications of misclassification. IT security staff can provide tailored training for data owners based on their roles, functions, and types of data they handle.

The other options are not as effective as having IT security staff conduct targeted training for data owners:

Use automatic document classification based on content. This is a possible option, but it may not be feasible or accurate for a small organization. Automatic document classification is a process that uses artificial intelligence or machine learning to analyze the content of a document and assign a class label based on predefined rules or models. However, this process may require a lot of resources, expertise, and maintenance, and it may not capture all the nuances and context of the data. The IS auditor should also verify the reliability and validity of the automatic document classification system.

Publish the data classification policy on the corporate web portal. This is a good practice, but it is not enough to improve the data classification situation. Publishing the data classification policy on the corporate web portal can increase the visibility and accessibility of the policy, but it does not ensure that data owners will read, understand, and follow it. The IS auditor should also monitor and enforce the compliance with the policy.

Conduct awareness presentations and seminars for information classification policies. This is a useful measure, but it is not the most effective one. Conducting awareness presentations and seminars can raise the general awareness and knowledge of information classification policies among all employees, but it may not address the specific needs and challenges of data owners. The IS auditor should also provide more in-depth and practical training for data owners.

Using analytical tools to produce exception reports from the system and performance monitoring software is the most effective plan of action for a company that purchased and implemented system and performance monitoring software. Exception reports are reports that highlight deviations or anomalies from predefined thresholds or standards. Using analytical tools to produce exception reports can help to reduce the size and complexity of the system and performance monitoring reports, as well as to focus on the most relevant and critical information for review and action. The other options are less effective plans of action, as they may involve unnecessary costs, risks, or efforts. References:

CISA Review Manual (Digital Version), Chapter 4, Section 4.2.21

CISA Review Questions, Answers & Explanations Database, Question ID 219

Access to the spreadsheet is given only to those who require access is the most important control for maintaining the security of data in the spreadsheet. An IS auditor should ensure that the principle of least privilege is applied to limit the access to sensitive financial data and prevent unauthorized disclosure, modification, or deletion. The other options are less important controls that may enhance the accuracy, availability, or integrity of data in the spreadsheet, but not its security. References:

CISA Review Manual (Digital Version), Chapter 6, Section 6.31

CISA Review Questions, Answers & Explanations Database, Question ID 210

 In an online application, data architecture provides the most information about the transaction audit trail, as it describes how data are created, stored, processed, accessed and exchanged among different components of the application. Data architecture includes data models, schemas, dictionaries, metadata, standards and policies that define the structure, quality, integrity, security and governance of data. Data architecture can help the IS auditor to trace the origin, flow, transformation and destination of data in an online transaction, and to identify the key data elements, attributes and relationships that are relevant for audit purposes. A system/process flowchart is a graphical representation of the sequence of steps or activities that are performed by a system or process. A system/process flowchart can provide some information about the transaction audit trail, but it is not as detailed or comprehensive as data architecture. A system/process flowchart shows the inputs, outputs, decisions and actions of a system or process, but it does not show the data elements, attributes and relationships that are involved in each step or activity. A file layout is a specification of the format and structure of a data file. A file layout can provide some information about the transaction audit trail, but it is not as detailed or comprehensive as data architecture. A file layout shows the fields, types, lengths and positions of data in a file, but it does not show the origin, flow, transformation and destination of data in an online transaction. Source code documentation is a description of the logic, functionality and purpose of a program or module written in a programming language. Source code documentation can provide some information about the transaction audit trail, but it is not as detailed or comprehensive as data architecture. Source code documentation shows the instructions, variables and parameters that are used to perform calculations and operations on data, but it does not show the data elements, attributes and relationships that are involved in each instruction or operation. References: CISA Review Manual (Digital Version) 1, Chapter 4: Information Systems Operations and Business Resilience, Section 4.2: Data Administration Practices.

 Upon completion of audit work, an IS auditor should distribute a summary of general findings to the members of the auditing team. This is to ensure that the audit team members are aware of the audit results, have an opportunity to provide feedback, and can agree on the audit conclusions and recommendations. Providing a report to senior management prior to discussion with the auditee, providing a report to the auditee stating the initial findings, and reviewing the working papers with the auditee are not appropriate actions for an IS auditor to take upon completion of audit work, as they may compromise the audit independence, objectivity, and quality. References: ISACA CISA Review Manual 27th Edition, page 221

 Control self-assessment (CSA) is a technique that enables business managers and staff to assess and improve the effectiveness of their own controls and risk management processes. CSA can best enable the timely identification of risk exposure, as it allows for continuous monitoring and reporting of risks by those who are closest to the business processes and activities. External audit review, internal audit review, and stress testing are also useful methods for identifying risk exposure, but they are not as timely as CSA, as they are performed periodically or on demand by external or internal parties who may not have as much insight into the business operations and environment. References: ISACA CISA Review Manual 27th Edition, page 95.

The greatest concern for an IS auditor when reviewing IT policies and procedures that are not regularly reviewed and updated is that policies and procedures might not reflect current practices. Policies are documents that define the goals, objectives, and guidelines for an organization’s information systems and resources. Procedures are documents that describe the steps, tasks, or activities for implementing or executing policies. Policies and procedures should be regularly reviewed and updated to ensure that they are relevant, accurate, consistent, and effective for the organization’s information systems and resources. Policies and procedures that are not regularly reviewed and updated might not reflect current practices, as they might be outdated, obsolete, or incompatible with the current state or needs of the organization’s information systems and resources. This can cause confusion, inconsistency, inefficiency, or noncompliance among users or stakeholders who rely on policies and procedures for guidance or direction. Policies and procedures might not include new systems and corresponding process changes is a possible concern for an IS auditor when reviewing IT policies and procedures that are not regularly reviewed and updated, but it is not the greatest one. Policies and procedures might not include new systems and corresponding process changes, as they might be unaware of or unresponsive to the introduction or modification of information systems or resources within the organization. This can cause gaps, overlaps, or conflicts among policies and procedures that affect different information systems or resources. 

The best reason to implement a data retention policy is to limit the liability associated with storing and protecting information. A data retention policy is a document that defines how long data should be kept by an organization and how they should be disposed of when they are no longer needed. A data retention policy should comply with the applicable laws and regulations that govern the data retention requirements and obligations of organizations, such as tax laws, privacy laws, or industry standards4. Implementing a data retention policy can help to limit the liability associated with storing and protecting information by reducing the amount of data that need to be stored and secured, minimizing the risk of data breaches or leaks, ensuring compliance with legal or contractual obligations, and avoiding potential fines or penalties for non-compliance5. The other options are less relevant or incorrect because:

B. Documenting business objectives for processing data within the organization is not a reason to implement a data retention policy, as it is more related to data governance than data retention. Data governance refers to the policies, procedures, and controls that define how data are collected, used, managed, and shared within an organization. Data governance helps to ensure that data are aligned with business objectives and support decision making6.

C. Assigning responsibility and ownership for data protection outside IT is not a reason to implement a data retention policy, as it is more related to data accountability than data retention. Data accountability refers to the identification and assignment of roles and responsibilities for data protection among different stakeholders within an organization. Data accountability helps to ensure that data are handled appropriately and securely by authorized parties7.

D. Establishing a recovery point objective (RPO) for disaster recovery procedures is not a reason to implement a data retention policy, as it is more related to data backup than data retention. Data backup refers to the process of creating copies of data that can be restored in case of data loss or corruption. Data backup helps to ensure that data are available and recoverable in case of disaster8. RPO is a measure of the maximum amount of data that can be lost or acceptable in case of disaster9. References: Data Retention Policy - ISACA, Data Retention - ISACA, Data Governance - ISACA, Data Accountability - ISACA, Data Backup - ISACA, Recovery Point Objective - ISACA

The IS auditor should notify audit management of the finding first, as this is a significant issue that may affect the audit scope and objectives. The IS auditor should not notify law enforcement or require the third party to notify customers without consulting audit management first. The audit report with a significant finding should be issued after the audit is completed and the findings are validated. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 247

 A staging environment is a replica of the production environment that is used to test and verify software before deploying it to production. A staging environment is most likely to have the same software version as production, as it mimics the real-world conditions and configurations that will be encountered in production. A testing environment is a separate environment that is used to perform various types of testing on software, such as functional testing, performance testing, security testing, etc. A testing environment may not have the same software version as production, as it may undergo frequent changes or updates based on testing results or feedback. An integration environment is a separate environment that is used to combine and test software components or modules from different developers or sources, to ensure that they work together as expected. An integration environment may not have the same software version as production, as it may involve different versions or branches of software from different sources. A development environment is a separate environment that is used by developers to create and modify software code. A development environment may not have the same software version as production, as it may contain unfinished or untested code that has not been released yet.

Clustering is a technique that groups multiple servers or nodes together to act as one system, providing high availability, scalability, and load balancing for applications or services. Clustering can improve system resiliency, which is the ability of a system to withstand or recover from failures or disruptions without compromising its functionality or performance. Clustering can achieve this by providing redundancy and fault tolerance for critical components or processes, enabling automatic failover and recovery in case of node failures, distributing workload among multiple nodes to avoid overloading or bottlenecks, and allowing dynamic addition or removal of nodes to meet changing demand or capacity needs. Clustering may also decrease system response time by improving performance and efficiency through load balancing and parallel processing, but this is not its primary purpose. Clustering may facilitate faster backups by enabling concurrent backup operations across multiple nodes, but this is not its main benefit. Clustering may improve the recovery time objective (RTO), which is the maximum acceptable time for restoring a system or service after a disruption, by reducing the downtime and data loss caused by failures, but this is not the best reason for using clustering, as there may be other factors that affect the RTO, such as backup frequency, recovery procedures, and testing methods. 

The most important factor for the organization to ensure when reducing the retention period for media containing completed low-value transactions is that the retention period complies with data owner responsibilities. Data owners are accountable for defining the retention and disposal requirements for the data under their custody, based on business, legal, regulatory, and contractual obligations. The policy should reflect the data owner’s decisions and obtain their approval. The policy should also include a risk-based approach, but this is not as important as complying with data owner responsibilities. The retention period should allow for review during the year-end audit, but this may not be necessary for low-value transactions that have minimal impact on financial reporting. The total transaction amount may have some impact on financial reporting, but this is not a direct consequence of reducing the retention period. References:

CISA Review Manual, 27th Edition, pages 414-4151

CISA Review Questions, Answers & Explanations Database, Question ID: 255

 Changes to the job scheduler application’s parameters are not approved and reviewed by an operations supervisor. This is a serious control weakness that could compromise the integrity, availability, and security of the IT operations. An IS auditor should be concerned about the lack of oversight and accountability for such changes, which could result in unauthorized, erroneous, or malicious modifications that affect the processing environment. The other options are less critical issues that may not have a significant impact on the IT operations. References:

CISA Review Manual (Digital Version), Chapter 4, Section 4.2.3.11

CISA Review Questions, Answers & Explanations Database, Question ID 202

Business stakeholders being involved in approving the IT strategy best demonstrates that IT strategy is aligned with organizational goals and objectives. IT strategy is a plan that defines how IT resources and capabilities will support and enable the achievement of business goals and objectives. Business stakeholders are the individuals or groups who have an interest or influence in the organization’s activities and outcomes. By involving business stakeholders in approving the IT strategy, the organization can ensure that the IT strategy reflects and supports the business needs, expectations, and priorities. The other options do not necessarily indicate that IT strategy is aligned with organizational goals and objectives, as they do not involve the participation or feedback of business stakeholders. References: CISA Review Manual, 27th Edition, page 97

 The auditor’s best course of action after a security breach in which a hacker exploited a well-known vulnerability in the domain controller is to determine if the logs were monitored. Log monitoring is an essential control for detecting and responding to security incidents, especially when known vulnerabilities exist in the system. The auditor should assess if the logs were properly configured, collected, reviewed, analyzed, and acted upon by the responsible parties. Updating patches, monitoring network traffic, and classifying domain controllers for high availability are also important controls, but they are not directly related to the detection and response of the security breach. References:

CISA Review Manual (Digital Version), page 301

CISA Questions, Answers & Explanations Database, question ID 3340

 A business impact analysis (BIA) is a process that identifies and evaluates the potential effects or consequences of disruptions or disasters on an organization’s critical business functions or processes. A BIA can help prioritize the recovery of critical functions by assessing their importance and urgency for the organization’s operations, objectives, and stakeholders, and determining their recovery time objectives (RTOs), which are the maximum acceptable time for restoring a function after a disruption. A business continuity plan (BCP) testing is a process that verifies and validates the effectiveness and readiness of a BCP, which is a document that outlines the strategies and procedures for ensuring the continuity of critical business functions in the event of a disruption or disaster. A BCP testing does not prioritize the recovery of critical functions, but rather evaluates how well they are recovered according to the BCP. A disaster recovery plan (DRP) testing is a process that verifies and validates the effectiveness and readiness of a DRP, which is a document that outlines the technical and operational steps for restoring the IT systems and infrastructure that support critical business functions in the event of a disruption or disaster. A DRP testing does not prioritize the recovery of critical functions, but rather evaluates how well they are supported by the IT systems and infrastructure according to the DRP. A risk assessment is a process that identifies and analyzes the potential threats and vulnerabilities that could affect an organization’s critical business functions or processes. A risk assessment does not prioritize the recovery of critical functions, but rather estimates their likelihood and impact of being disrupted by various risk scenarios. 

 Digital watermarks are hidden marks or codes that can be embedded into digital files, such as images, videos, audio, or documents. They can be used to identify the source, owner, or authorized user of the data, as well as to track any unauthorized copying or distribution of the data. Digital watermarks can help prevent data leakage by deterring potential leakers from sharing sensitive data or by providing evidence of data leakage if it occurs.

The other options are not as effective as digital watermarks in preventing data leakage. Ensuring that paper documents are disposed securely can reduce the risk of physical data leakage, but it does not address the digital data leakage that is more prevalent in today’s environment. Implementing an intrusion detection system (IDS) can help detect and respond to cyberattacks that may cause data leakage, but it does not prevent data leakage from insiders or authorized users who have legitimate access to the data. Verifying that application logs capture any changes made can help audit and investigate data leakage incidents, but it does not prevent them from happening in the first place.

References:

What is Data Leakage?

What is Digital Watermarking?

The first task that an IS auditor should complete during the preliminary planning phase of a database security review is to determine which databases will be in scope. The scope defines the boundaries and objectives of the audit, as well as the resources, time, and budget required. The IS auditor should identify the databases that are relevant to the audit based on factors such as their criticality, risk, complexity, size, type, location, and ownership. The IS auditor should also consider the regulatory, contractual, and organizational requirements that apply to the databases. By defining the scope clearly and accurately, the IS auditor can ensure that the audit is focused, feasible, and effective. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

The best way to enable the effectiveness of an agile project for the rapid development of a new software application is to separate the work into sprints. Sprints are short, time-boxed iterations that deliver a potentially releasable product increment at the end of each sprint. Sprints allow agile teams to work in a flexible and adaptive manner, respond quickly to changing customer needs and feedback, and deliver value faster and more frequently. Sprints also help teams to plan, execute, review, and improve their work in a collaborative and transparent way. Project segments, phases, and milestones are not specific to agile projects and do not necessarily enable the effectiveness of an agile project. References: Agile Project Management [What is it & How to Start] - Atlassian, CISA Review Manual (Digital Version).

The primary objective of value delivery in reference to IT governance is to optimize investments. Value delivery is one of the five focus areas of IT governance that aims to ensure that IT delivers expected benefits to stakeholders and enables business value creation. Value delivery involves aligning IT investments with business objectives and strategies, managing IT performance and benefits realization, optimizing IT costs and risks, and enhancing IT innovation and agility. Value delivery helps to maximize the return on investment (ROI) and value for money (VFM) of IT resources and capabilities. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

The greatest risk associated with the situation of business units purchasing cloud-based applications without IT support is that the applications may not reasonably protect data. Cloud-based applications are software applications that run on the internet, rather than on a local device or network. Cloud-based applications offer many benefits, such as scalability, accessibility, and cost-effectiveness, but they also pose many challenges and risks, especially for data security1.

Data security is the process of protecting data from unauthorized access, use, modification, disclosure, or destruction. Data security is essential for ensuring the confidentiality, integrity, and availability of data, as well as complying with legal and regulatory requirements. Data security is especially important for cloud-based applications, as data are stored and processed on remote servers that are owned and managed by third-party cloud service providers (CSPs)2.

When business units purchase cloud-based applications without IT support, they may not be aware of or follow the best practices and standards for data security in the cloud. They may not perform adequate risk assessments, vendor evaluations, contract reviews, or audits to ensure that the CSPs and the applications meet the organization’s data security policies and expectations. They may not implement appropriate data encryption, backup, recovery, or disposal methods to protect the data in transit and at rest. They may not monitor or control the access and usage of the data by internal or external users. They may not report or respond to any data breaches or incidents that may occur3.

These actions or inactions may expose the organization’s data to various threats and vulnerabilities in the cloud, such as cyberattacks, human errors, malicious insiders, misconfigurations, or legal disputes. These threats and vulnerabilities may result in data loss, leakage, corruption, or compromise, which may have serious consequences for the organization’s reputation, operations, performance, compliance, and liability4.

Therefore, it is essential that business units consult and collaborate with IT support before purchasing any cloud-based applications, and follow the organization’s guidelines and procedures for cloud security. IT support can help business units to select and use cloud-based applications that are suitable and secure for their needs and objectives.

References:

Top 5 Risks With Cloud Software and How to Mitigate Them4

Mitigate risks and secure your cloud-native applications3

12 Risks, Threats & Vulnerabilities in Moving to the Cloud2

Best Practices to Manage Risks in the Cloud1

The best way to reduce the immediate risk associated with using an unsupported version of the software is to segregate the outdated software system from the main network. An unsupported software system may have unpatched vulnerabilities that could be exploited by attackers to compromise the system or access sensitive data. By isolating the system from the rest of the network, the organization can limit the exposure and impact of a potential breach. Verifying all patches have been applied to the outdated software system, closing all unused ports on the outdated software system and monitoring network traffic attempting to reach the outdated software system are also good practices, but they do not address the root cause of the risk, which is the lack of vendor support and updates. References:

CISA Review Manual, 27th Edition, page 2951

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The first thing that an IS auditor should do when management responses to an in-person internal control questionnaire indicate a key internal control is no longer effective is to ascertain the existence of other compensating controls. Compensating controls are alternative controls that provide reasonable assurance of achieving the same objective as the original control. The IS auditor should verify whether there are any compensating controls in place that can mitigate the risk of the key control being ineffective, and evaluate their adequacy and effectiveness. The other options are not the first steps, because they either require more information about the compensating controls, or they are actions to be taken after identifying and assessing the compensating controls. References: CISA Review Manual (Digital Version)1, Chapter 2, Section 2.2.3

The primary purpose of documenting audit objectives when preparing for an engagement is to identify areas with relatively high probability of material problems. Audit objectives are statements that describe what the audit intends to accomplish or verify during the engagement. Audit objectives help the IS auditor to focus on the key areas of risk or concern, to design appropriate audit procedures and tests, and to evaluate audit evidence and results. By documenting audit objectives, the IS auditor can identify areas with relatively high probability of material problems that may affect the achievement of audit goals or business objectives. Addressing the overall risk associated with the activity under review, ensuring maximum use of audit resources during the engagement and prioritizing and scheduling auditee meetings are also purposes of documenting audit objectives, but they are not as primary as identifying areas with high probability of material problems. References:

CISA Review Manual, 27th Edition, page 1111

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Visualization technology is the use of software and hardware to create graphical representations of data, such as charts, graphs, maps, images, etc. Visualization technology can help users to understand, analyze, and communicate complex and large amounts of data in an intuitive and engaging way1.

One of the primary advantages of using visualization technology for corporate applications is that it can improve the utilization of resources, such as time, money, human capital, and physical assets. Some of the ways that visualization technology can achieve this are:

Visualization technology can help users to quickly and easily explore, filter, and interact with data, reducing the need for manual data processing and analysis1. This can save time and effort for both data producers and consumers, and allow them to focus on more value-added tasks.

Visualization technology can help users to discover patterns, trends, outliers, correlations, and causations in data that may otherwise be hidden or overlooked in traditional reports or tables1. This can enable users to make better and faster decisions based on data-driven insights, and optimize their strategies and actions accordingly.

Visualization technology can help users to communicate and share data more effectively and persuasively with different audiences, such as customers, partners, investors, regulators, etc1. This can enhance the reputation and credibility of the organization, and foster collaboration and innovation among stakeholders.

Visualization technology can help users to monitor and measure the performance and impact of their activities, products, services, or processes1. This can help users to identify problems or opportunities for improvement, and adjust their plans or actions accordingly.

Visualization technology can help users to create engaging and interactive experiences for their customers or end-users1. This can increase customer satisfaction and loyalty, and generate more revenue or value for the organization.

Therefore, using visualization technology for corporate applications can help organizations to better utilize their resources and achieve their goals.

References:

ISACA, CISA Review Manual, 27th Edition, 2019

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TechRadar Blog, Best data visualization tools of 20232

IBM Blog, What is Data Visualization?3

TDWI Blog, Data Visualization Technology4

Tableau Blog, What are the advantages and disadvantages of data visualization?

 The best way to ensure that a proper cutoff has been established to reinstate transactions and records to their condition just prior to a computer system failure is to use a database management system (DBMS) to dynamically back-out partially processed transactions. A DBMS is a software system that manages the creation, manipulation, retrieval, and security of data stored in a database. A DBMS can provide features such as transaction management, concurrency control, recovery management, and integrity management. A DBMS can dynamically back-out partially processed transactions by using mechanisms such as rollback segments, undo logs, or write-ahead logs. These mechanisms allow the DBMS to restore the database to a consistent state before the failure occurred. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

 A corrective control is a control that aims to restore normal operations after a disruption or incident has occurred. Executing emergency response plans is an example of a corrective control, as it helps to mitigate the impact of an incident and resume business functions. Separating equipment development testing and production is a preventive control, as it helps to avoid errors or unauthorized changes in production systems. Verifying duplicate calculations in data processing is a detective control, as it helps to identify errors or anomalies in data processing. Reviewing user access rights for segregation is also a detective control, as it helps to detect any violations of segregation of duties principles. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 64

 The most important thing for an IS auditor to determine during the detailed design phase of a system development project is that acceptance test criteria have been developed. Acceptance test criteria define the expected functionality, performance and quality of the system, and are used to verify that the system meets the user requirements and specifications. The IS auditor should ensure that the acceptance test criteria are clear, measurable and agreed upon by all stakeholders. Program coding standards have been followed is something that the IS auditor should check during the coding or testing phase, not the detailed design phase. Data conversion procedures have been established or the design has been approved by senior management are things that the IS auditor should verify during the implementation phase, not the detailed design phase. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 323

The most conclusive audit procedure for evaluating the effectiveness of an e-commerce application system’s edit routine is to use test transactions. A test transaction is a simulated input that is processed by the system to verify its output and performance1. By using test transactions, an auditor can directly observe how the edit routine checks the validity, accuracy, and completeness of data entered by users, and how it handles incorrect or invalid data. A test transaction can also help measure the efficiency, reliability, and security of the edit routine, as well as identify any errors or weaknesses in the system.

The other options are not as conclusive as using test transactions, as they rely on indirect or secondary sources of information. Reviewing program documentation is an audit procedure that involves examining the written description of the system’s design, specifications, and functionality2. However, program documentation may not reflect the actual implementation or operation of the system, and it may not reveal any discrepancies or defects in the edit routine. Interviews with knowledgeable users is an audit procedure that involves asking questions to the people who use or manage the system3. However, interviews with knowledgeable users may not provide sufficient or objective evidence of the edit routine’s effectiveness, and they may be influenced by personal opinions or biases. Reviewing source code is an audit procedure that involves analyzing the programming language and logic of the system4. However, reviewing source code may not be feasible or practical for complex or large systems, and it may not demonstrate how the edit routine performs in real scenarios.

 The first step in the incident response process for a suspected breach is to research the validity of the alerted breach. An incident response process is a set of procedures that defines how to handle security incidents in a timely and effective manner. The first step in this process is to research the validity of the alerted breach, which means to verify whether the alert is genuine or false positive, to determine the scope and impact of the incident, and to gather relevant information for further analysis and action. Informing potentially affected customers of the security breach, notifying business management of the security breach, and engaging a third party to independently evaluate the alerted breach are also steps in the incident response process, but they are not the first step. References:

CISA Review Manual, 27th Edition, page 4251

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This means that the organization should obtain the source code from the escrow agent and compare it with the current version of the application that they are using. The organization should then identify and apply any changes or updates that are missing or different in the escrow version, so that it matches the current version. This way, the organization can ensure that they have a complete and accurate copy of the source code that reflects their current needs and requirements.

Bringing the escrow version up to date can help the organization to avoid or reduce the risks and costs associated with using an outdated or incompatible version of the source code. For example, an older version of the source code may have bugs, errors, or vulnerabilities that could affect the functionality, security, or performance of the application. An older version of the source code may also lack some features, enhancements, or integrations that could improve the usability, efficiency, or value of the application. An older version of the source code may also not comply with some standards, regulations, or contracts that could affect the quality, reliability, or legality of the application1.

The other options are not as good as bringing the escrow version up to date for the organization. Option A, analyzing a new application that meets the current requirements, is a possible option but it may be more time-consuming, expensive, and risky than updating the existing application. The organization may have to go through a complex and lengthy process of selecting, acquiring, implementing, testing, and migrating to a new application, which could disrupt their operations and performance. The organization may also have to deal with compatibility, interoperability, or data quality issues when switching to a new application2. Option B, performing an analysis to determine the business risk, is a necessary step but not a recommendation for the organization. The organization should already be aware of the business risk of using an application whose vendor has gone out of business and whose escrow has an older version of the source code. The organization should focus on finding and implementing a solution to mitigate or eliminate this risk3. Option D, developing a maintenance plan to support the application using the existing code, is not a feasible option because it assumes that the organization has access to the existing code. However, this is not the case because the vendor has gone out of business and the escrow has an older version of the source code. The organization cannot support or maintain an application without having a complete and accurate copy of its source code.

References:

How Important Is Source Code Escrow - ISACA1

The What and Why of Source Code Escrow2

Unlocking Source Code In Escrow 2023: A Guide To Secure Software3

The best way to facilitate the legal process in the event of an incident is to preserve the chain of custody of the evidence. The chain of custody is a record of who handled, accessed, or modified the evidence, when, where, how, and why. The chain of custody helps to ensure the integrity, authenticity, and admissibility of the evidence in a court of law. The chain of custody also helps to prevent tampering, alteration, or loss of evidence that could compromise the investigation or the prosecution. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

Water sensors are devices that can detect the presence of water or moisture in a given area. They are often deployed below the floor tiles of a data center to monitor for any water leaks that may damage the equipment or cause electrical hazards. Water sensors can alert the data center staff or trigger an automatic response to prevent or mitigate the water leakage.

The other options are not likely to be deployed below the floor tiles of a data center. Temperature sensors and humidity sensors are usually deployed above the floor tiles to measure the ambient conditions of the data center and ensure optimal cooling and ventilation. Air pressure sensors are typically deployed at the air vents or ducts to monitor the airflow and pressure distribution in the data center.

References:

Data Center Environmental Monitoring

Water Detection in Data Centers

The best course of action for an IS auditor who finds that some critical recommendations have not been implemented is to evaluate senior management’s acceptance of the risk. The IS auditor should understand the reasons why the recommendations have not been implemented and the implications for the organization’s risk exposure. The IS auditor should also verify that senior management has formally acknowledged and accepted the residual risk and has documented the rationale and justification for their decision. The IS auditor should communicate the findings and the risk acceptance to the audit committee and other relevant stakeholders. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

 The most critical finding for an IS auditor following up on a recent security incident is that the security weakness facilitating the attack was not identified. This finding indicates that the root cause of the incident was not analyzed, and the vulnerability that allowed the attack to succeed was not remediated. This means that the organization is still exposed to the same or similar attacks in the future, and its security posture has not improved. Identifying and addressing the security weakness is a key step in the incident response process, as it helps to prevent recurrence, mitigate impact, and improve resilience.

The other findings are not as critical as the failure to identify the security weakness, but they are still important issues that should be addressed by the organization. The attack was not automatically blocked by the intrusion detection system (IDS) is a finding that suggests that the IDS was not configured properly, or that it did not have the latest signatures or rules to detect and prevent the attack. The attack could not be traced back to the originating person is a finding that implies that the organization did not have sufficient logging, monitoring, or forensic capabilities to identify and attribute the attacker. Appropriate response documentation was not maintained is a finding that indicates that the organization did not follow a consistent and formal incident response procedure, or that it did not document its actions, decisions, and lessons learned from the incident.

References:

ISACA CISA Review Manual 27th Edition (2019), page 254

Incident Response Process - ISACA1

Incident Response: How to Identify and Fix Security Weaknesses

The primary role of a control self-assessment (CSA) facilitator is to focus the team on internal controls. A CSA facilitator is a person who guides the CSA process and helps the participants to identify, assess, and improve their internal controls. The facilitator does not conduct interviews, report on weaknesses, or provide solutions, as these are the responsibilities of the participants themselves1.

The other options are incorrect because they are not the primary role of a CSA facilitator. Option A, conduct interviews to gain background information, is a preliminary step that may be done by the facilitator or the participants before the CSA session, but it is not the main purpose of the facilitator. Option C, report on the internal control weaknesses, is an outcome of the CSA process that should be done by the participants who own and operate the controls. Option D, provide solutions for control weaknesses, is also an outcome of the CSA process that should be done by the participants who are in charge of implementing the improvements.

References:

ISACA, CISA Review Manual, 27th Edition, 2019, page 2822

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription, QID 1066693

PwC, Control Self Assessments4

Workiva, 4 factors of an effective control self-assessment (CSA) program5

 Problem management is an IT service management activity that is most likely to help with identifying the root cause of repeated instances of network latency. Problem management involves analyzing incidents that affect IT services and finding solutions to prevent them from recurring or minimize their impact. Change management is an IT service management activity that involves controlling and documenting any modifications to IT services or infrastructure. Incident management is an IT service management activity that involves restoring normal service operation as quickly as possible after an incident has occurred. Configuration management is an IT service management activity that involves identifying and maintaining records of IT assets and their relationships. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 334

The greatest concern that the IS auditor should have when reviewing an organization’s security information and event management (SIEM) solution is that the SIEM is decentralized. This is because a decentralized SIEM can pose challenges for collecting, correlating, analyzing and reporting on security events and incidents from multiple sources and locations. A decentralized SIEM can also increase the complexity and cost of maintaining and updating the SIEM components, as well as the risk of inconsistent or incomplete security monitoring and response. The IS auditor should recommend that the organization adopts a centralized or hybrid SIEM architecture that can provide a holistic and integrated view of the security posture and activities across the organization. The other findings are not as concerning as a decentralized SIEM, because they can be addressed by implementing best practices and standards for SIEM reporting and configuration. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.4

 The first step when developing a data loss prevention (DLP) solution for a large organization is to conduct a data inventory and classification exercise. This step is essential to identify the types, locations, owners, and sensitivity levels of the data that need to be protected by the DLP solution. A data inventory and classification exercise helps to define the scope, objectives, and requirements of the DLP solution, as well as to prioritize the data protection efforts based on the business value and risk of the data. A data inventory and classification exercise also enables the organization to comply with relevant laws and regulations regarding data privacy and security.

The other options are not the first step when developing a DLP solution, but rather subsequent steps that depend on the outcome of the data inventory and classification exercise. Identifying approved data workflows across the enterprise is a step that helps to design and implement the DLP policies and controls that match the business processes and data flows. Conducting a threat analysis against sensitive data usage is a step that helps to assess and mitigate the risks associated with data leakage, theft, or misuse. Creating the DLP policies and templates is a step that helps to enforce the data protection rules and standards across the organization.

References:

ISACA CISA Review Manual 27th Edition (2019), page 247

Data Loss Prevention—Next Steps - ISACA1

What is data loss prevention (DLP)? | Microsoft Security

 Developing a risk-based plan considering each entity’s business processes would best help to ensure that IS audit still covers key risk areas within the IT environment as part of its annual plan. A risk-based plan is a plan that prioritizes the audit activities based on the level of risk associated with each area or process. A risk-based plan can help to allocate the audit resources more efficiently and effectively, and provide more assurance and value to the stakeholders1.

By considering each entity’s business processes, the IS audit can identify and assess the specific risks and controls that affect the IT environment of each entity, and tailor the audit objectives, scope, and procedures accordingly. This can help to address the unique needs and expectations of each entity, and ensure that the IS audit covers the key risk areas that are relevant and significant to each entity’s operations, performance, and compliance2.

The other options are not as effective as developing a risk-based plan considering each entity’s business processes in ensuring that IS audit still covers key risk areas within the IT environment as part of its annual plan. Option A, increasing the frequency of risk-based IS audits for each business entity, is not a feasible or efficient solution, as it may increase the audit costs and workload, and create duplication or overlap of audit efforts. Option C, conducting an audit of newly introduced IT policies and procedures, is a limited and narrow approach, as it may not cover all the aspects or dimensions of the IT environment that may have changed or been affected by the split. Option D, revising IS audit plans to focus on IT changes introduced after the split, is a reactive and short-term approach, as it may not reflect the current or future state of the IT environment or the business objectives of each entity.

References:

ISACA, CISA Review Manual, 27th Edition, 2019

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription

Risk-Based Audit Planning: A Guide for Internal Audit1

Risk-Based Audit Approach: Definition & Example

The best way to ensure data integrity across system interfaces is to perform reconciliation. Reconciliation is the process of comparing and verifying the data from different sources or systems to ensure that they are consistent, accurate, and complete. Reconciliation can help to identify and resolve any discrepancies, errors, or anomalies in the data that could affect the quality, reliability, or validity of the information. Reconciliation can also help to detect and prevent any unauthorized or fraudulent data manipulation or modification. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

 The most effective control to protect information assets in a data center from theft by a vendor is to monitor and restrict vendor activities. A vendor may have legitimate access to the data center for maintenance or support purposes, but they may also have malicious intentions or be compromised by an attacker. By monitoring and restricting vendor activities, the organization can ensure that the vendor only performs authorized tasks and does not access or tamper with sensitive data or equipment. Issuing an access card to the vendor, concealing data devices and information labels, and restricting use of portable and wireless devices are also useful controls, but they are not as effective as monitoring and restricting vendor activities in preventing theft by a vendor. References:

CISA Review Manual, 27th Edition, page 3381

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 The IS auditor’s primary focus when evaluating an organization’s offsite storage facility should be the adequacy of physical and environmental controls. Physical and environmental controls are essential to protect the offsite storage facility from unauthorized access, theft, fire, water damage, pests or other hazards that could compromise the integrity and availability of backup media. Shared facilities is something that the IS auditor should consider when evaluating the offsite storage facility, but it is not the primary focus. Results of business continuity plan (BCP) test or retention policy and period are things that the IS auditor should review when evaluating the organization’s BCP or backup strategy, not the offsite storage facility itself. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 388

 The auditor’s primary concern when capacity management for a key system is being performed by IT with no input from the business would be an unanticipated increase in business’s capacity needs. This could result in performance degradation, service disruption or customer dissatisfaction if IT is not able to provide sufficient capacity to meet the business demand. Failure to maximize the use of equipment, cost of excessive data center storage capacity or impact to future business project funding are secondary concerns that relate to resource optimization or budget allocation, but not to service delivery or customer satisfaction. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 374

The greatest concern for an IS auditor reviewing a network printer disposal process is that evidence is not available to verify printer hard drives have been sanitized prior to disposal. This can expose sensitive data to unauthorized parties and cause data breaches. Disposal policies and procedures not being consistently implemented or business units being allowed to dispose printers directly to vendors are compliance issues, but not as critical as data protection. Inoperable printers being stored in an unsecured area is a physical security issue, but not as severe as data leakage. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 387

 The IS auditor should ensure that penetration test results are classified at the highest level of sensitivity, because they contain detailed information about the vulnerabilities and weaknesses of the IT systems and networks, as well as the methods and tools used by the testers to exploit them. Penetration test results can be used by malicious actors to launch cyberattacks or cause damage to the organization if they are disclosed or accessed without authorization. Therefore, they should be protected with the highest level of confidentiality, integrity and availability. The other options are not as sensitive as penetration test results, because they either do not reveal as much information about the IT security posture, or they are already known or reported by the organization. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.4

 Partitioning the work environment from personal space on devices. This would best maintain information security without compromising employee privacy by creating a separate and secure area on the personal mobile devices for work-related data and applications. This way, the organization can protect its information from unauthorized access, loss, or leakage, while respecting the employees’ personal data and preferences on their own devices.

The other options are not as effective as option B in balancing information security and employee privacy. Option A, installing security software on the devices, is a good practice but may not be sufficient to prevent data breaches or comply with regulatory requirements. Option C, preventing users from adding applications, is too restrictive and may interfere with the employees’ personal use of their devices. Option D, restricting the use of devices for personal purposes during working hours, is impractical and difficult to enforce.

References:

ISACA, CISA Review Manual, 27th Edition, 2019

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription

Personal Cellphone Privacy at Work1

Protecting your personal information and privacy on a company phone2

Mobile Devices and Protected Health Information (PHI)3

Using your personal phone for work? Here’s how to separate your apps and data4

9 Ways to Improve Mobile Security and Privacy in the Age of Remote Work5

 A system electronic log is the most useful source of information for an IS auditor to review all access attempts to a video-monitored and proximity card-controlled communications room. A system electronic log can provide accurate and detailed records of the date, time, card number, and status (success or failure) of each access attempt. A system electronic log can also be easily searched, filtered, and analyzed by the auditor to identify any unauthorized or suspicious access attempts.

A manual sign-in and sign-out log is not as reliable or useful as a system electronic log, because it depends on the honesty and compliance of the users. A manual log can be easily manipulated, forged, or omitted by the users or intruders. A manual log also does not capture the status of each access attempt, and it can be difficult to verify the identity of the users based on their signatures.

An alarm system with CCTV is not as useful as a system electronic log, because it only captures the events that trigger the alarm, such as unauthorized or forced entry. An alarm system with CCTV does not provide a complete record of all access attempts, and it can be affected by factors such as camera angle, lighting, and resolution. An alarm system with CCTV also requires more time and effort to review the video footage by the auditor.

A security incident log is not as useful as a system electronic log, because it only records the incidents that are reported by the users or detected by the security staff. A security incident log does not provide a comprehensive record of all access attempts, and it can be incomplete or inaccurate depending on the reporting and detection mechanisms. A security incident log also does not capture the details of each access attempt, such as the card number and status.

References:

ISACA CISA Review Manual 27th Edition (2019), page 247

ISACA CISA Certified Information Systems Auditor Exam … - PUPUWEB

 The most significant risk in virtualizing the server environment without making any other changes to the network or security infrastructure is the inability of the network intrusion detection system (IDS) to monitor virtual server-to-server communications. This can create blind spots for the IDS and allow malicious traffic to bypass detection. A vulnerability in the virtualization platform affecting multiple hosts is a potential risk, but not necessarily more significant than the loss of visibility. Data center environmental controls not aligning with new configuration or system documentation not being updated to reflect changes in the environment are operational issues, not security issues. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 373

One of the challenges in developing a SLA for network services is finding performance metrics that can be measured properly and reflect the quality of service expected by the customer. Establishing a well-designed framework for network services is not a challenge, but a good practice. Ensuring that network components are not modified by the client or reducing the number of entry points into the network are security issues, not SLA issues. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 333

File transfer protocol (FTP) is a service that allows users to transfer files between computers over a network. If enabled within firewall rules, FTP would present the greatest risk, as it can expose sensitive data to unauthorized access, modification, or deletion. FTP does not provide encryption or authentication, which makes it vulnerable to eavesdropping, spoofing, and tampering attacks. Simple mail transfer protocol (SMTP), simple object access protocol (SOAP), and hypertext transfer protocol (HTTP) are also services that can be used to exchange data over a network, but they have more security features than FTP, such as encryption, authentication, or validation. References: CISA Review Manual (Digital Version)

Segregation of duties (SOD) is a core internal control and an essential component of an effective risk management strategy. SOD emphasizes sharing the responsibilities of key business processes by distributing the discrete functions of these processes to multiple people and departments, helping to reduce the risk of possible errors and fraud1.

SOD is especially important in IT security, where granting excessive system access to one person or group can lead to harmful consequences, such as data breaches, identity theft, or bypassing security controls2. SOD breaks IT-related tasks into four separate function categories: authorization, custody, recordkeeping, and reconciliation1. Ideally, no one person or department holds responsibility in multiple categories.

In a role-based environment, where access privileges are granted based on predefined roles, it is important to ensure that the roles are designed and assigned in a way that supports SOD. For example, the person who develops an application should not also be the one who tests it, deploys it, or maintains it.

Therefore, an application developer should not be assigned the roles of IT operator, system administration, or database administration, as these roles may conflict with their development role and create opportunities for misuse or abuse of the system. The only role that may be assigned to an application developer without violating SOD is emergency support, which is a temporary role that allows the developer to access the system in case of a critical issue that requires immediate resolution3. However, even this role should be granted with caution and monitored closely to ensure compliance with SOD policies.

References:

ISACA, CISA Review Manual, 27th Edition, 2019, page 2824

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription, QID 1066692

Hyperproof Blog, Segregation of Duties: What it is and Why it’s Important1

Advisera Blog, Segregation of duties in your ISMS according to ISO 27001 A.6.1.23

Separate authorization for input of transactions. This control would have best prevented this type of fraud in a retail environment by ensuring that the warehouse employee who handles the inventory items does not have the authority to enter adjustments to the inventory system. This would create a segregation of duties that would reduce the risk of collusion and concealment of theft.

The other options are not as effective as option A in preventing this type of fraud. Option B, statistical sampling of adjustment transactions, is a detective control that may help identify fraudulent transactions after they have occurred, but it does not prevent them from happening in the first place. Option C, unscheduled audits of lost stock lines, is also a detective control that may reveal discrepancies between the physical and recorded inventory, but it does not address the root cause of the fraud. Option D, an edit check for the validity of the inventory transaction, is a preventive control that may help verify the accuracy and completeness of the transaction data, but it does not prevent unauthorized or fraudulent adjustments.

References:

ISACA, CISA Review Manual, 27th Edition, 2019

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription

Different Types of Inventory Fraud and How to Prevent Them1

6 Ways to Prevent Inventory Fraud in Your Business2

The finding that should be ranked as the highest risk is that network penetration tests are not performed. Network penetration tests are simulated cyberattacks that aim to identify and exploit the vulnerabilities and weaknesses of the network security controls, such as firewalls, routers, switches, servers, and devices. Network penetration tests are essential for assessing the effectiveness and resilience of the network security posture, and for providing recommendations for improvement and remediation. If network penetration tests are not performed, the organization may not be aware of the existing or potential threats and risks to its network, and may not be able to prevent or respond to real cyberattacks, which can result in data breaches, service disruptions, financial losses, reputational damage, and legal or regulatory penalties. The other findings are also important, but not as risky as the lack of network penetration tests, because they either do not directly affect the network security controls, or they can be addressed by documentation or approval processes. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.4

The most reliable follow-up procedure to determine if management has resolved the finding of non-sequential purchase order numbers is to inspect the system settings and transaction logs to determine if sequential order numbers are generated. This will provide direct evidence of the system’s functionality and compliance with the audit recommendation. The other options are less reliable because they rely on indirect evidence or information obtained from management, which may not be accurate or complete. References: CISA Review Manual (Digital Version), Standards, Guidelines, Tools and Techniques

The most important thing for the company to verify when outsourcing the printing of customer statements is whether the provider’s information security controls are aligned with the company’s. This is because customer statements contain sensitive personal and financial information that need to be protected from unauthorized access, disclosure, modification or destruction. The provider’s information security controls should be consistent with the company’s policies, standards and regulations, and should be audited periodically to ensure compliance. The other options are also relevant, but not as critical as information security. References: CISA Review Manual (Digital Version)1, Chapter 3, Section 3.2.2

 The greatest risk of using a reciprocal site for disaster recovery is the inability to utilize the site when required. A reciprocal site is an agreement between two organizations to provide backup facilities for each other in case of a disaster. However, this arrangement may not be reliable or enforceable, especially if both organizations are affected by the same disaster or have conflicting priorities. Therefore, the IS auditor should recommend that management consider alternative options for disaster recovery, such as dedicated sites or cloud services12. References:

CISA Review Manual, 27th Edition, page 3381

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A mobile device awareness program would best enable an organization to address the security risks associated with a recently implemented bring your own device (BYOD) strategy. A mobile device awareness program is a set of activities that aim to educate and inform the employees about the benefits, challenges, and best practices of using their personal mobile devices for work purposes. A mobile device awareness program can help the organization to:

Communicate the organization’s policies and expectations regarding BYOD, such as which devices are allowed, what data can be accessed or stored, and what security measures are required.

Raise the employees’ awareness of the potential threats and vulnerabilities that affect their mobile devices, such as malware, phishing, data leakage, or device loss.

Provide the employees with guidance and tips on how to protect their mobile devices and the organization’s data, such as using strong passwords, encryption, antivirus software, remote wipe, or VPN.

Encourage the employees to report any incidents or issues related to their mobile devices, such as suspicious messages, unauthorized access, or device damage.

A mobile device awareness program can help the organization to reduce the security risks associated with BYOD by enhancing the employees’ knowledge, skills, and behavior in using their mobile devices securely and responsibly. A mobile device awareness program can also help the organization to comply with relevant regulations and standards that govern data privacy and security in the cloud1.

The other options are not as effective as a mobile device awareness program in enabling an organization to address the security risks associated with BYOD. Option A, mobile device tracking program, is a tool that allows the organization to monitor and locate the employees’ mobile devices in case of loss or theft. However, this tool may not prevent or detect other types of security risks, such as malware infection or data breach. Option B, mobile device upgrade program, is a process that ensures that the employees’ mobile devices are running the latest versions of operating systems and applications. However, this process may not address other aspects of security, such as user behavior or data protection. Option C, mobile device testing program, is a method that verifies the functionality and compatibility of the employees’ mobile devices with the organization’s systems and networks. However, this method may not cover all the scenarios or factors that may affect the security of the mobile devices or the organization’s data2.

References:

Mobile Device Security Awareness Topics3

Security Awareness Top Ten Topics - #8 Mobile Devices

 The most effective way for an organization to help ensure agreed-upon action plans from an IS audit will be implemented is to ensure ownership is assigned. This means that the management of the audited area should accept responsibility for implementing the action plans and report on their progress and completion to the audit committee or senior management. This will ensure accountability, commitment, and follow-up for the audit recommendations34. References: 3: CISA Review Manual (Digital Version), Chapter 1: The Process of Auditing Information Systems, Section 1.6: Reporting, page 41 4: CISA Online Review Course, Module 1: The Process of Auditing Information Systems, Lesson 1.6: Reporting

 A network vulnerability assessment is a process of identifying and evaluating the weaknesses and exposures in a network that could be exploited by attackers to compromise the confidentiality, integrity, or availability of the network or its resources. A network vulnerability assessment typically involves scanning the network devices, such as routers, switches, firewalls, servers, and workstations, using automated tools that compare the device configurations, software versions, and patch levels against a database of known vulnerabilities. A network vulnerability assessment can also include manual testing and verification of the network architecture, design, policies, and procedures. One of the main objectives of a network vulnerability assessment is to detect and report any misconfiguration and missing updates in the network devices that could pose a security risk1. Misconfiguration refers to any deviation from the recommended or best practice settings for the network devices, such as weak passwords, open ports, unnecessary services, default accounts, or incorrect permissions. Missing updates refer to any outdated or unsupported software or firmware that has not been patched with the latest security fixes or enhancements from the vendors2. Misconfiguration and missing updates are common sources of network vulnerabilities that can be exploited by attackers to gain unauthorized access, execute malicious code, cause denial of service, or escalate privileges on the network devices3. Therefore, an IS auditor should expect to see misconfiguration and missing updates in a network vulnerability assessment. The other options are less relevant or incorrect because:

B. Malicious software and spyware are not usually detected by a network vulnerability assessment, as they are more related to the content and behavior of the network traffic rather than the configuration and patch level of the network devices. Malicious software and spyware are programs that infect or monitor the network devices or their users for malicious purposes, such as stealing data, displaying ads, or performing remote commands. Malicious software and spyware can be detected by other security tools, such as antivirus software, firewalls, or intrusion detection systems4.

C. Zero-day vulnerabilities are not usually detected by a network vulnerability assessment, as they are unknown or undisclosed vulnerabilities that have not been reported or patched by the vendors or the security community. Zero-day vulnerabilities are rare and difficult to discover, as they require advanced techniques and skills to exploit them. Zero-day vulnerabilities can be detected by other security tools, such as intrusion prevention systems, anomaly detection systems, or artificial intelligence systems5.

D. Security design flaws are not usually detected by a network vulnerability assessment, as they are more related to the logic and functionality of the network rather than the configuration and patch level of the network devices. Security design flaws are errors or weaknesses in the network architecture, design, policies, or procedures that could compromise the security objectives of the network. Security design flaws can be detected by other security methods, such as security reviews, audits, or assessments6. References: Network Vulnerability Assessment - ISACA, Network Vulnerability Scanning - NIST, Network Vulnerabilities - SANS, Malware - ISACA, Zero-Day Attacks - ISACA, Security Design Principles - NIST

The finding that should be of greatest concern to the IS auditor is that user accounts are shared between users. User accounts are unique identifiers that grant access to an organization’s financial business application based on the roles and responsibilities of the users. User accounts should be individualized and personalized to ensure accountability, traceability, and auditability of user actions and transactions. User accounts should not be shared between users, because this can compromise the confidentiality, integrity, and availability of the financial data and systems, and can enable unauthorized or fraudulent activities. If user accounts are shared between users, the IS auditor may not be able to determine who performed what action or transaction, or whether the user had the appropriate authorization or approval. The other findings are also concerning, but not as much as user account sharing, because they either affect the password strength or frequency rather than the user identity, or they relate to monitoring rather than controlling user access. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.2

An appropriate role of internal audit in helping to establish an organization’s privacy program is analyzing risks posed by new regulations. A privacy program is a set of policies, procedures, and controls that aim to protect the personal data of individuals from unauthorized or unlawful collection, use, disclosure, or disposal. A privacy program should comply with the applicable laws and regulations that govern the privacy rights and obligations of individuals and organizations, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). New regulations may introduce new requirements or changes that affect the organization’s privacy program and expose it to potential compliance risks or penalties. Therefore, internal audit can help to establish an organization’s privacy program by analyzing the risks posed by new regulations and providing assurance, advice, or recommendations on how to address them1. The other options are less appropriate or incorrect because:

B. Developing procedures to monitor the use of personal data is not an appropriate role of internal audit in helping to establish an organization’s privacy program, as it is more of a management or operational role. Internal audit should not be involved in designing or implementing the organization’s privacy program, as it would compromise its independence and objectivity. Internal audit should provide assurance on the effectiveness and efficiency of the organization’s privacy program, but not create or execute it2.

C. Defining roles within the organization related to privacy is not an appropriate role of internal audit in helping to establish an organization’s privacy program, as it is more of a governance or strategic role. Internal audit should not be involved in setting or approving the organization’s privacy strategy, objectives, or policies, as it would compromise its independence and objectivity. Internal audit should provide assurance on the alignment and compliance of the organization’s privacy program with its strategy, objectives, and policies, but not define or approve them2.

D. Designing controls to protect personal data is not an appropriate role of internal audit in helping to establish an organization’s privacy program, as it is more of a management or operational role. Internal audit should not be involved in designing or implementing the organization’s privacy program, as it would compromise its independence and objectivity. Internal audit should provide assurance on the adequacy and effectiveness of the organization’s privacy program, but not design or implement it2. References: ISACA Introduces New Audit Programs for Business Continuity/Disaster …, Best Practices for Privacy Audits - ISACA, ISACA Produces New Audit and Assurance Programs for Data Privacy and …

The primary objective of an IS auditor when reviewing the installation of a new server is to ensure that security parameters are set in accordance with the organization’s policies. Security parameters are settings or options that control the security level and behavior of the server, such as authentication methods, encryption algorithms, access rights, audit logs, firewall rules, or password policies7. The organization’s policies are documents that define the security goals, requirements, standards, and guidelines for the organization’s information systems. An IS auditor should verify that security parameters are set in accordance with the organization’s policies to ensure that the new server complies with the organization’s security expectations and regulations. The other options are less important or incorrect because:

A. Security parameters should not be set in accordance with the manufacturer’s standards alone, as they may not reflect the organization’s specific security needs and environment. The manufacturer’s standards are general recommendations or best practices for configuring the server’s security parameters based on common scenarios and threats. An IS auditor should compare the manufacturer’s standards with the organization’s policies and identify any gaps or conflicts that need to be resolved.

B. A detailed business case should have been formally approved prior to the purchase of a new server rather than during its installation. A business case is a document that justifies the need for a new server based on its expected benefits, costs, risks, and alternatives. A business case should be approved by senior management before initiating a project to acquire a new server.

D. The procurement project should have invited tenders from at least three different suppliers before purchasing a new server rather than during its installation. A tender is a formal offer or proposal to provide a product or service at a specified price and quality. Inviting tenders from multiple suppliers helps to ensure a fair and competitive procurement process that can result in the best value for money and quality for the organization. References: Server Security - ISACA, [Information Security Policy - ISACA], [Server Hardening - ISACA], [Business Case - ISACA], [Tender - ISACA], [Procurement Management - ISACA]

The greatest risk associated with having most users with administrator access to an externally facing system containing sensitive data is that users can make unauthorized changes to the system or the data, which could compromise the integrity, confidentiality, and availability of the system and the data. Users can export application logs, view sensitive data, and install open-licensed software are also risks, but they are not as severe as unauthorized changes. References: ISACA CISA Review Manual 27th Edition Chapter 4

 The best way to help management understand the associated risk of missing backup cycles due to operator error and lack of exception management is to explain the impact to disaster recovery. Disaster recovery is the process of restoring normal operations and functions after a disruptive event, such as a natural disaster, a cyberattack, or a hardware failure. Backup cycles are essential for disaster recovery, because they ensure that the organization has copies of its critical data and systems that can be restored in case of data loss or corruption. If backup cycles are missed due to operator error, and these exceptions are not managed, the organization may not have the latest or complete backups available for disaster recovery, which can result in prolonged downtime, reduced productivity, lost revenue, reputational damage, and legal or regulatory penalties. The other options are not as effective as explaining the impact to disaster recovery, because they either do not address the risk of data loss or corruption, or they focus on operational or technical aspects rather than business outcomes. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.1

 The greatest challenge to the alignment of business and IT is the lack of chief information officer (CIO) involvement in board meetings. The CIO is the senior executive responsible for overseeing the IT strategy, governance, and operations of the organization, and ensuring that they support the business objectives and needs. The CIO should be involved in board meetings to communicate the value and contribution of IT to the organization, to align the IT vision and direction with the business strategy and priorities, and to advocate for the IT resources and investments required to achieve the desired outcomes. The lack of CIO involvement in board meetings can result in a disconnect between business and IT, a loss of trust and confidence in IT, and missed opportunities for innovation and value creation. The other options are not as challenging as the lack of CIO involvement in board meetings, because they either do not affect the strategic alignment of business and IT, or they can be addressed by other means such as collaboration, negotiation, or escalation. References: CISA Review Manual (Digital Version)1, Chapter 1, Section 1.2.1

 The most critical finding that the IS auditor should consider when reviewing processes for importing market price data from external data providers is that the quality of the data is not monitored. This is because market price data is essential for financial transactions, risk management, valuation and reporting, and any errors or inaccuracies in the data can have significant impact on the organization’s performance, reputation and compliance. The IS auditor should ensure that the organization has established quality criteria and controls for the imported data, such as validity, completeness, timeliness, consistency and accuracy, and that the data is regularly checked and verified against these criteria. The other findings are also important, but not as critical as data quality. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.7

 Computer performance is the measure of how well a computer system can execute tasks and applications within a given time frame. Computer performance can be affected by various factors, such as hardware specifications, software configuration, network conditions, and user behavior. To analyze computer performance, it is important to use statistical metrics that can quantify the capacity utilization of the system resources, such as CPU, memory, disk, and network. These metrics can help identify the bottlenecks, inefficiencies, and anomalies that may degrade the performance of the system. Examples of such metrics include CPU utilization, memory usage, disk throughput, network bandwidth, and response time.

The other options are not as useful as statistical metrics when analyzing computer performance. An operations report of user dissatisfaction with response time is a subjective measure that may not reflect the actual performance of the system. Tuning of system software to optimize resource usage is a corrective action that can improve performance, but it is not a method of analysis. A report of off-peak utilization and response time is a limited snapshot that may not capture the peak performance or the average performance of the system.

References:

What is Computer Performance?

How to Measure Computer Performance

The most helpful tool in matching demand for projects and services with available resources in a way that supports business objectives is portfolio management. Portfolio management is the process of selecting, prioritizing, balancing and aligning IT projects and services with the strategic goals and value proposition of the organization3. Portfolio management helps the IT organization to allocate resources efficiently and effectively, to deliver value to the business units, and to align IT initiatives with business strategies. Project management, risk assessment results and IT governance framework are also important tools, but they are not as helpful as portfolio management in matching demand and supply of IT projects and services. References:

CISA Review Manual, 27th Edition, page 721

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The major concern with the situation where security incidents are resolved and closed, but root causes are not investigated, is that vulnerabilities have not been properly addressed. Vulnerabilities are weaknesses or gaps in the security posture of an organization that can be exploited by threat actors to compromise its systems, data, or operations. If root causes are not investigated, vulnerabilities may remain undetected or unresolved, allowing attackers to exploit them again or use them as entry points for further attacks. This can result in repeated or escalated security incidents that can cause more damage or disruption to the organization.

The other options are not as major as the concern about vulnerabilities, but rather secondary or related issues that may arise from the lack of root cause analysis. Abuses by employees have not been reported is a concern that may indicate a lack of awareness, accountability, or monitoring of insider threats. Lessons learned have not been properly documented is a concern that may indicate a lack of improvement, learning, or feedback from security incidents. Security incident policies are out of date is a concern that may indicate a lack of alignment, review, or update of security incident processes.

References:

ISACA CISA Review Manual 27th Edition (2019), page 254

Why Root Cause Analysis is Crucial to Incident Response (IR) - Avertium3

Root Cause Analysis Steps and How it Helps Incident Response …

The best metric to measure the alignment of IT and business strategy is the percentage of enterprise risk assessments that include IT-related risk. This metric indicates how well the organization identifies and manages the IT risks that could affect its strategic objectives and performance. A high percentage of enterprise risk assessments that include IT-related risk shows that the organization considers IT as an integral part of its business strategy and aligns its IT resources and capabilities with its business needs and goals . References: : CISA Review Manual (Digital Version), Chapter 2: Governance and Management of IT, Section 2.2: IT Strategy, page 67 : CISA Online Review Course, Module 2: Governance and Management of IT, Lesson 2.2: IT Strategy

When verifying the accuracy and completeness of migrated data for a new application system replacing a legacy system, it is most effective for an IS auditor to review data analytics findings. Data analytics is a technique that uses software tools and statistical methods to analyze large volumes of data and identify patterns, anomalies, errors or inconsistencies. Data analytics can help to compare the source and target data sets, validate the data quality and integrity, and detect any data loss or corruption during the migration process. The other options are not as effective, because audit trails only record the actions performed on the data, acceptance testing results only verify the functionality of the new system, and rollback plans only provide contingency measures in case of migration failure. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.6

 The type of risk associated with the potential for the auditor to miss a sequence of logged events that could indicate an error in the IPS configuration is detection risk. Detection risk is the risk that the auditor’s procedures will not detect a material misstatement or error that exists in an assertion or a control. Detection risk can be affected by factors such as the nature, timing, and extent of the audit procedures, the quality and sufficiency of the audit evidence, and the auditor’s professional judgment and competence. Detection risk can be reduced by applying appropriate audit techniques, such as sampling, testing, observation, inquiry, and analysis. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

The first thing that should be performed before key performance indicators (KPIs) can be implemented is the identification of organizational goals. This is because KPIs are measurable values that demonstrate how effectively an organization is achieving its key business objectives4. Therefore, it is necessary that the organization defines its goals clearly and aligns them with its vision, mission, and strategy. By identifying its goals, the organization can then determine what KPIs are relevant and meaningful to measure its progress and performance . References: 4: CISA Review Manual (Digital Version), Chapter 2: Governance and Management of IT, Section 2.3: Benefits Realization, page 77 : CISA Online Review Course, Module 2: Governance and Management of IT, Lesson 2.3: Benefits Realization : ISACA Journal Volume 1, 2020, Article: How to Measure Anything in IT Governance

Network segmentation is the best security measure to reduce the risk of propagation when a cyberattack occurs, because it divides the network into smaller subnetworks that are isolated from each other and have different access controls and security policies. This limits the spread of malicious traffic and prevents attackers from accessing sensitive data or systems in other segments. A perimeter firewall, a data loss prevention (DLP) system, and a web application firewall are also useful security measures, but they do not prevent propagation within the network as effectively as network segmentation does. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.3

The best recommendation by the IS auditor for finding that application servers had inconsistent security settings leading to potential vulnerabilities is to perform a configuration review. A configuration review is an audit procedure that involves examining and verifying the security settings and parameters of application servers against predefined standards or best practices. A configuration review can help to identify and remediate any deviations, inconsistencies, or misconfigurations that may expose the application servers to unauthorized access, exploitation, or compromise6. A configuration review can also help to ensure compliance with security policies and regulations, as well as enhance the performance and availability of application servers. The other options are less effective or incorrect because:

A. Improving the change management process is not the best recommendation by the IS auditor for finding that application servers had inconsistent security settings leading to potential vulnerabilities, as it does not address the root cause of the problem or provide a specific solution. While improving the change management process may help to prevent future inconsistencies or misconfigurations in application server settings, it does not ensure that the existing ones are detected and corrected.

B. Establishing security metrics is not the best recommendation by the IS auditor for finding that application servers had inconsistent security settings leading to potential vulnerabilities, as it does not address the root cause of the problem or provide a specific solution. While establishing security metrics may help to measure and monitor the security performance and posture of application servers, it does not ensure that the existing inconsistencies or misconfigurations in application server settings are detected and corrected.

C. Performing a penetration test is not the best recommendation by the IS auditor for finding that application servers had inconsistent security settings leading to potential vulnerabilities, as it does not address the root cause of the problem or provide a specific solution. While performing a penetration test may help to simulate and evaluate the impact of an attack on application servers, it does not ensure that the existing inconsistencies or misconfigurations in application server settings are detected and corrected. References: Configuring system to use application server security - IBM, Application Security Risk: Assessment and Modeling - ISACA, Five Key Components of an Application Security Program - ISACA, ISACA Practitioner Guidelines for Auditors - SSH, SCADA Cybersecurity Framework - ISACA

Integration testing is the best way to ensure that an application is performing according to its specifications, because it tests the interaction and compatibility of different modules or components of the application. Unit testing, pilot testing and system testing are also important, but they do not cover the whole functionality and integration of the application as well as integration testing does. References: CISA Review Manual (Digital Version)1, Chapter 4, Section 4.2.3

The best description of an audit risk is that the financial report may contain undetected material errors. Audit risk is the risk that the auditor expresses an inappropriate opinion on the financial report when it contains material misstatements or errors. Audit risk consists of three components: inherent risk, control risk, and detection risk. Inherent risk is the susceptibility of an assertion or a control to a material misstatement or error due to factors such as complexity, volatility, fraud, or human error. Control risk is the risk that a material misstatement or error will not be prevented or detected by the internal controls. Detection risk is the risk that the auditor’s procedures will not detect a material misstatement or error that exists in an assertion or a control. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

The most important consideration for an IS auditor when assessing the adequacy of an organization’s information security policy is the business objectives. An information security policy is a document that defines the organization’s approach to protecting its information assets from internal and external threats. It should align with the organization’s mission, vision, values, and goals, and support its business processes and functions1. An information security policy should also be focused on the business needs and requirements of the organization, rather than on technical details or specific solutions2.

The other options are not as important as the business objectives, because they do not directly reflect the organization’s purpose and direction. IT steering committee minutes are records of the discussions and decisions made by a group of senior executives who oversee the IT strategy and governance of the organization. They may provide some insights into the information security policy, but they are not sufficient to evaluate its adequacy3. Alignment with the IT tactical plan is a measure of how well the information security policy supports the short-term actions and projects that implement the IT strategy. However, the IT tactical plan itself should be aligned with the business objectives, and not vice versa4. Compliance with industry best practice is a desirable quality of an information security policy, but it is not a guarantee of its effectiveness or suitability for the organization. Industry best practices are general guidelines or recommendations that may not apply to every organization or situation. An information security policy should be customized and tailored to the specific context and needs of the organization. References:

The 12 Elements of an Information Security Policy | Exabeam1

11 Key Elements of an Information Security Policy | Egnyte2

What is an IT steering committee? Definition, roles & responsibilities …3

What is IT Strategy? Definition, Components & Best Practices | BMC …4

IT Security Policy: Key Components & Best Practices for Every Business 

 The most important thing for an IS auditor to confirm when reviewing an organization’s plans to implement robotic process automation (RPA) to automate routine business tasks is that the end-to-end process is understood and documented. This is because RPA involves the use of software robots or digital workers to mimic human actions and execute predefined rules and workflows. Therefore, it is essential that the IS auditor verifies that the organization has a clear and accurate understanding of the current state of the process, the desired state of the process, the inputs and outputs, the exceptions and errors, the roles and responsibilities, and the performance measures12. Without a proper documentation of the end-to-end process, the organization may face challenges in designing, developing, testing, deploying, and monitoring the RPA solution3. References: 1: CISA Review Manual (Digital Version), Chapter 4: Information Systems Operations and Business Resilience, Section 4.2: IT Service Delivery and Support, page 211 2: CISA Online Review Course, Module 4: Information Systems Operations and Business Resilience, Lesson 4.2: IT Service Delivery and Support 3: ISACA Journal Volume 5, 2019, Article: Robotic Process Automation: Benefits, Risks and Controls

Access controls for source libraries are the features of a library control software package that would protect against unauthorized updating of source code. Access controls are the mechanisms that regulate who can access, modify, or delete the source code stored in the source libraries. Source libraries are the repositories that contain the source code files and their versions. By implementing access controls for source libraries, the library control software package can prevent unauthorized or malicious users from tampering with the source code and compromising its integrity, security, or functionality1.

The other options are not as effective as access controls for source libraries in protecting against unauthorized updating of source code. Option A, required approvals at each life cycle step, is a good practice but may not be sufficient to prevent unauthorized updates if the approval process is bypassed or compromised. Option B, date and time stamping of source and object code, is a useful feature but may not prevent unauthorized updates if the date and time stamps are altered or ignored. Option D, release-to-release comparison of source code, is a helpful feature but may not prevent unauthorized updates if the comparison results are not reviewed or acted upon.

References:

ISACA, CISA Review Manual, 27th Edition, 2019

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How to protect your source code from attackers2

How to Stop Unauthorized Use of Open Source Code

The approach adopted by management in this scenario is risk avoidance. Risk avoidance is the elimination of a risk by discontinuing or not undertaking an activity that poses a threat to the organization3. By moving data center operations to another facility on higher ground, management is avoiding the potential flooding risk that could disrupt or damage the data center. Risk transfer, risk acceptance and risk reduction are other possible approaches for dealing with risks, but they do not apply in this case. References:

CISA Review Manual, 27th Edition, page 641

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When reviewing a data classification scheme, it is most important for an IS auditor to determine if the security criteria are clearly documented for each classification. This will help the IS auditor to evaluate if the data classification scheme is consistent, comprehensive, and aligned with the organizational objectives and regulatory requirements. The security criteria should define the level of confidentiality, integrity, and availability for each data classification, as well as the corresponding controls such as access control, rights management, and cryptographic protection1. The other options are less important or incorrect because:

A. Each information asset is not necessarily assigned to a different classification. Data classification schemes usually have a limited number of categories, such as “Sensitive,” “Confidential,” and “Public,” and multiple information assets can belong to the same category2.

C. Senior IT managers are not necessarily identified as information owners. Information owners are typically the business units or functions that create, use, or maintain the information assets, and they may or may not be senior IT managers3.

D. The information owner is not required to approve access to the asset. The information owner is responsible for defining the access requirements and rules for the asset, but the actual approval of access requests may be delegated to other roles, such as data custodians or administrators3. References: Simplify and Contextualize Your Data Classification Efforts - ISACA, 3.7: Establish and Maintain a Data Classification Scheme, Data Classification and Practices - NIST, CISA Exam Content Outline | CISA Certification | ISACA

The greatest concern for an IS auditor reviewing contracts for licensed software that executes a critical business process is that software escrow was not negotiated. Software escrow is an arrangement where a third-party holds a copy of the source code and documentation of a licensed software in a secure location. The software escrow agreement specifies the conditions under which the licensee can access the escrowed materials, such as in case of bankruptcy, termination, or breach of contract by the licensor. Software escrow is important for ensuring the continuity and availability of a critical business process that depends on a licensed software. Without software escrow, the licensee may face significant risks and challenges in maintaining, modifying, or recovering the software in case of any disruption or dispute with the licensor. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

The mitigating factor that would most significantly minimize the impact of not renewing IT risk acceptances in a timely manner is having documented compensating controls over the business processes. Compensating controls are alternative controls that reduce or eliminate the risk when the primary control is not feasible or cost-effective. The other factors, such as previous approval by senior management, unchanged business environment, and small percentage of issues, do not mitigate the risk as effectively as compensating controls. References: ISACA CISA Review Manual 27th Edition Chapter 1

The most significant risk that IS auditors are required to consider for each engagement is the misalignment with business objectives. This is because IS audit engagements are intended to provide assurance that the IT systems and processes support the achievement of the business objectives and strategies. If there is a misalignment, it could result in wasted resources, missed opportunities, inefficiencies, errors, or failures that could adversely affect the organization’s performance and reputation12. References: 1: CISA Review Manual (Digital Version), Chapter 1: The Process of Auditing Information Systems, Section 1.3: Audit Risk, page 28 2: CISA Online Review Course, Module 1: The Process of Auditing Information Systems, Lesson 1.3: Audit Risk

 The best way to ensure that a backup copy is available for restoration of mission critical data after a disaster is to periodically test backups stored in a remote location. Testing backups is essential to verify that the backup copies are valid, complete, and recoverable. Testing backups also helps to identify any issues or errors that may affect the backup process or the restoration of data. Storing backups in a remote location is important to protect the backup copies from physical damage, theft, or unauthorized access that may occur at the primary site. Using an electronic vault for incremental backups, deploying a fully automated backup maintenance system, or using both tape and disk backup systems are not sufficient to ensure that a backup copy is available for restoration of mission critical data after a disaster, as they do not address the need for testing backups or storing them in a remote location. References: Backup and Recovery of Data: The Essential Guide | Veritas, The Truth About Data Backup for Mission-Critical Environments - DATAVERSITY.

 Adequate action taken for noncompliance with the service level agreement (SLA) provides the best evidence that outsourced provider services are being properly managed. This shows that the organization is monitoring the performance of the provider and enforcing the terms of the SLA.

The other options are not as convincing as evidence of proper management. Option A, the SLA includes penalties for non-performance, is a good practice but does not guarantee that the penalties are actually applied or that the performance is satisfactory. Option C, the vendor provides historical data to demonstrate its performance, is not reliable because the data may be biased or inaccurate. Option D, internal performance standards align with corporate strategy, is irrelevant to the question of outsourced provider management.

References:

ISACA, CISA Review Manual, 27th Edition, 2019, page 2821

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription, QID 1066692

 The first step in assessing the controls within a newly implemented call center is to evaluate the operational risk associated with the call center. This will help the IS auditor to identify the potential threats, vulnerabilities, and impacts that could affect the call center’s objectives, performance, and availability. The evaluation of operational risk will also provide a basis for determining the scope, objectives, and approach of the audit. The other options are possible audit procedures, but they are not the first step in the audit process. References: ISACA Frameworks: Blueprints for Success, CISA Review Manual (Digital Version)

The best way to ensure that potential security issues are considered by the development team as part of incremental changes to agile-developed software is to include a mandatory step to analyze the security impact when making changes. This will help to identify and mitigate any security risks or vulnerabilities that may arise from the changes, and to ensure that the software meets the security requirements and standards. The other options are not as effective, because they either delegate the security analysis to someone outside the development team, rely on post-deployment testing, or focus on documentation rather than analysis. References: CISA Review Manual (Digital Version)1, Chapter 4, Section 4.2.5

The most important factor when planning a network audit is to identify the existing nodes on the network. Nodes are devices or systems that are connected to the network and can communicate with each other. Nodes can include servers, workstations, routers, switches, firewalls, printers, scanners, cameras, etc. Identifying the existing nodes on the network will help the auditor to determine the scope, objectives, and methodology of the audit. It will also help the auditor to assess the network topology, architecture, performance, security, and compliance. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

 The greatest concern for an IS auditor when a post-implementation review was conducted by issuing a survey to users is that the survey questions did not address the scope of the business case. A post-implementation review is a process of evaluating the outcomes and benefits of a project after it has been completed and implemented. A post-implementation review can help to assess whether the project met its objectives, delivered its expected value, and satisfied its stakeholders1. A survey is a method of collecting feedback and opinions from users or other stakeholders about their experience and satisfaction with the project. A survey can help to measure the user acceptance, usability, and functionality of the project deliverables2. A business case is a document that justifies the need for a project based on its expected benefits, costs, risks, and alternatives. A business case defines the scope, objectives, and requirements of the project and provides a basis for its approval and initiation3. Therefore, an IS auditor should be concerned if the survey questions did not address the scope of the business case, as it may indicate that the post-implementation review was not comprehensive, relevant, or aligned with the project goals. The other options are less concerning or incorrect because:

A. The survey results were not presented in detail to management is not a great concern for an IS auditor when a post-implementation review was conducted by issuing a survey to users, as it is more of a communication or reporting issue than an audit issue. While presenting the survey results in detail to management may help to inform them about the project performance and outcomes, it does not affect the validity or quality of the post-implementation review itself.

C. The survey form template did not allow additional feedback to be provided is not a great concern for an IS auditor when a post-implementation review was conducted by issuing a survey to users, as it is more of a design or format issue than an audit issue. While allowing additional feedback to be provided may help to capture more insights or suggestions from users, it does not affect the validity or quality of the post-implementation review itself.

D. The survey was issued to employees a month after implementation is not a great concern for an IS auditor when a post-implementation review was conducted by issuing a survey to users, as it is more of a timing or scheduling issue than an audit issue. While issuing the survey to employees sooner after implementation may help to collect more accurate and timely feedback from users, it does not affect the validity or quality of the post-implementation review itself. References: Post Implementation Review - ISACA, Survey - ISACA, Business Case - ISACA

 An IS auditor should be concerned because deleting the files logically does not overwrite the files’ physical data. Deleting a file from a hard disk only removes the reference or pointer to the file from the file system, but does not erase the actual data stored on the disk sectors. The deleted data can still be recovered using special tools or techniques until it is overwritten by new data. This poses a risk of data leakage, theft, or misuse if the hard disk falls into the wrong hands. To securely dispose of a system containing sensitive data, the hard disk should be wiped or sanitized using methods that overwrite or destroy the physical data beyond recovery. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

The best recommendation for an IS auditor when finding that a third-party IT service provider hosts the organization’s HR system in a foreign country is to conduct a privacy impact analysis. A privacy impact analysis is a systematic process that identifies and evaluates the potential risks and impacts of collecting, using, disclosing, and storing personal information. A privacy impact analysis will help the IS auditor to assess the legal, regulatory, contractual, and ethical obligations of the organization and the service provider regarding the protection of personal information. A privacy impact analysis will also help to identify and mitigate any privacy risks and gaps in the service level agreement. References:

CISA Certification | Certified Information Systems Auditor | ISACA

CISA Questions, Answers & Explanations Database

 The primary benefit of information asset classification is that it enables risk management decisions. Information asset classification helps to identify the value, sensitivity and criticality of information assets, and to determine the appropriate level of protection and controls required for them. This facilitates risk assessment and risk treatment processes, and ensures that information assets are aligned with business objectives and regulatory requirements. Preventing loss of assets, helping to align organizational objectives or facilitating budgeting accuracy are secondary benefits of information asset classification, but not the main purpose. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 300

The most useful metric for management to consider when reviewing a project portfolio is the net present value (NPV) of the portfolio. NPV is a measure of the profitability and value of a project or a portfolio of projects, taking into account the time value of money and the expected cash flows. NPV compares the present value of the future cash inflows with the present value of the initial investment and shows how much value is created or lost by undertaking a project or a portfolio of projects1. A positive NPV indicates that the project or portfolio is worth more than its cost and will generate a positive return on investment. A negative NPV indicates that the project or portfolio is worth less than its cost and will result in a loss. Therefore, NPV helps management to prioritize and select the most profitable and valuable projects or portfolios that align with the organizational strategy and objectives2. The other options are less useful or incorrect because:

A. Cost of projects divided by total IT cost is not a useful metric for reviewing a project portfolio, as it does not reflect the benefits, value, or return of the projects. It only shows the proportion of IT budget allocated to the projects, which may not be indicative of their strategic importance or alignment3.

B. Expected return divided by total project cost is not a useful metric for reviewing a project portfolio, as it does not account for the time value of money and the timing of cash flows. It only shows the average return per unit of cost, which may not be comparable across different projects or portfolios with different durations, risks, and cash flow patterns4.

D. Total cost of each project is not a useful metric for reviewing a project portfolio, as it does not reflect the benefits, value, or return of the projects. It only shows the initial investment required for each project, which may not be indicative of their profitability or viability5. References: Portfolio, Program and Project Management Using COBIT 5 - ISACA, Project Portfolio Management - ISACA, CISA Review Manual (Digital Version), Standards, Guidelines, Tools and Techniques

The most critical factor for the effective implementation of IT governance is a supportive corporate culture. A supportive corporate culture is one that fosters collaboration, communication and commitment among all stakeholders involved in IT governance processes. A supportive corporate culture also promotes a shared vision, values and goals for IT governance across the organization. Strong risk management practices, internal auditor commitment or documented policies are important elements for IT governance implementation, but they are not sufficient without a supportive corporate culture. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 41

 The most efficient way to identify segregation of duties violations in a new system is to review a report of security rights in the system. Segregation of duties is a control principle that aims to prevent or detect errors, fraud, or abuse by ensuring that no single individual has the ability to perform incompatible or conflicting functions or activities within a system or process. A report of security rights in the system can provide a comprehensive and accurate overview of the roles, responsibilities, and access levels assigned to different users or groups in the system, and can help to identify any potential segregation of duties violations or risks. The other options are not as efficient as reviewing a report of security rights in the system, because they either rely on observation or testing rather than analysis, or they focus on existing rather than potential violations. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.2

The necessary condition for effective risk management in IT governance is that risk evaluation is embedded in management processes. Risk evaluation is the process of comparing the results of risk analysis with risk criteria to determine whether the risk and/or its magnitude is acceptable or tolerable. Risk evaluation should be integrated into the management processes of planning, implementing, monitoring, and reviewing the IT activities and resources. This will ensure that risk management is aligned with the business objectives, strategies, and values, and that risk responses are timely, appropriate, and effective. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

 In a controlled application development environment, the most important segregation of duties should be between the person who implements changes into the production environment and the application programmer. This segregation of duties ensures that no one person can create and deploy code without proper review, testing, and approval. This reduces the risk of errors, fraud, or malicious code being introduced into the production environment.

The other options are not as important as the segregation between the application programmer and the person who implements changes into production, but they are still relevant for achieving a secure and reliable application development environment. The segregation of duties between the person who implements changes into production and the systems programmer is important to prevent unauthorized or untested changes to system software or configuration. The segregation of duties between the person who implements changes into production and the computer operator is important to prevent unauthorized or uncontrolled access to production data or resources. The segregation of duties between the person who implements changes into production and the quality assurance (QA) personnel is important to ensure independent verification and validation of code quality and functionality.

References:

ISACA CISA Review Manual 27th Edition (2019), page 247

Segregation of Duties in an Agile Environment | AKF Partners3

Separation of Duties: How to Conform in a DevOps World4

Segregation of duties (SoD) is a key internal control that aims to prevent fraud and errors by ensuring that no single individual can perform incompatible or conflicting tasks within a business process. SoD reduces the risk of unauthorized or improper transactions, manipulation of data, or misappropriation of assets.

In the accounts payable department, SoD involves separating the following functions: invoice processing, payment authorization, payment execution, and reconciliation. For example, the person who approves an invoice should not be the same person who issues the payment or reconciles the bank statement.

One of the best ways to ensure appropriate SoD within the accounts payable department is to restrict program functionality according to user security profiles. This means that each user of the accounts payable system should have a unique login and password, and should only have access to the functions that are relevant to their role and responsibilities. For instance, an invoice processor should not be able to approve payments or modify vendor records. This way, the system can enforce SoD and prevent unauthorized or fraudulent activities.

The other options are not as effective as restricting program functionality according to user security profiles. Restricting access to update programs to accounts payable staff only is a general access control measure, but it does not address the SoD issue within the accounts payable department. Including the creator’s user ID as a field in every transaction record created is a useful audit trail feature, but it does not prevent users from performing incompatible functions. Ensuring that audit trails exist for transactions is a detective control that can help identify and investigate any irregularities, but it does not prevent them from occurring in the first place.

The auditor’s best course of action after discovering instances where employees shared license keys to critical pieces of business software is to verify whether the licensing agreement allows shared use. A licensing agreement is a contract between the software provider and the user that defines the terms and conditions of using the software, including the number, type, and scope of licenses granted. Some licensing agreements may allow shared use of license keys among multiple users or devices, while others may prohibit or restrict such use. By verifying the licensing agreement, the auditor can determine whether the employees violated the contract or not, and whether there are any legal or financial risks or implications for the organization.

The other options are not as appropriate as option D, as they may not address the root cause of the issue or provide a comprehensive solution. Recommending the utilization of software licensing monitoring tools may help prevent or detect future instances of license key sharing, but it does not resolve the current situation or ensure compliance with the licensing agreement. Recommending the purchase of additional software license keys may be unnecessary or wasteful if the licensing agreement already allows shared use or if there are unused licenses available. Validating user need for shared software licenses may help identify the reasons or motivations behind license key sharing, but it does not justify or excuse such behavior if it violates the licensing agreement.

References:

9: Best License Management Software 2023 | Capterra

10: Best 10 Software License Management Tools in 2023 | Zluri

11: Top 10 Software License Tracking Tools | Zluri

12: Top 5 Software License Tracking Solutions in 2023 - DNSstuff

The most significant benefit of implementing a control self-assessment (CSA) program and leveraging the internal audit function to test its internal controls annually is that risks are detected earlier. A CSA program is a process that enables business owners and managers to assess and improve their own internal controls on a regular basis, without relying on external auditors or consultants. A CSA program can help identify and mitigate risks, enhance performance, increase accountability, and foster a culture of control within the organization. By leveraging the internal audit function to test its internal controls annually, a small business unit can also obtain independent assurance and validation of its CSA results, as well as recommendations for improvement. This approach can help reduce compliance costs, as external audits may be less frequent or extensive. However, this is not the most significant benefit, as compliance costs are only one aspect of the total cost of risk. Business owners can also focus more on their core roles, as they can delegate some of their control responsibilities to their staff or teams through CSA. However, this is not the most significant benefit, as business owners still need to oversee and monitor their CSA activities and results, and ensure that they align with their strategic objectives and priorities. Line management may also be more motivated to avoid control exceptions, as they are directly involved in assessing and improving their own controls through CSA. However, this is not the most significant benefit, as motivation alone may not be sufficient to ensure effective control design and operation. References: Info Technology & Systems Resources | COBIT, Risk, Governance … - ISACA, IT Governance and Process Maturity

Due professional care is the obligation of an IS auditor to exercise the appropriate level of skill, competence, and diligence in performing an audit. It also requires the IS auditor to comply with the relevant standards, guidelines, and ethical principles of the profession. Completing an engagement by email only may compromise due professional care, as it may limit the IS auditor’s ability to obtain sufficient and appropriate evidence, to communicate effectively with the auditee and other stakeholders, and to perform adequate quality assurance and review procedures. The other options are not as relevant as due professional care, as they relate to specific aspects of an audit, such as proficiency (the knowledge and skills of the IS auditor), sufficient evidence (the quantity and quality of the audit evidence), and reporting (the presentation and communication of the audit results). References: CISA Review Manual (Digital Version), Domain 1: The Process of Auditing Information Systems, Section 1.2 ISACA IT Audit and Assurance Standards

Support should be given the greatest consideration when implementing the use of an open-source product, as open-source software may not have the same level of technical support, maintenance, and updates as proprietary software1. Open-source software users may have to rely on the community of developers and users, online forums, or third-party vendors for support, which may not be timely, reliable, or consistent2. Therefore, before implementing an open-source product, users should evaluate the availability and quality of support options, such as documentation, forums, mailing lists, bug trackers, chat channels, etc.3

The NEXT step for the IS auditor after noting that an employee who has recently changed roles within the organization still has previous access rights should be to B. determine the reason why access rights have not been revoked. Identifying the cause of this situation is crucial for understanding whether it’s due to oversight, process gaps, or other factors. Once the reason is determined, appropriate corrective actions can be recommended to ensure that access rights are aligned with the employee’s current role and responsibilities1.

 Recounting the transaction records to ensure no records are missing provides assurance that the best transactions were recovered successfully from a snapshot copy. This is because recounting the transaction records can verify that the number of records in the restored database matches the number of records in the snapshot copy, which represents the state of the database before the deletion occurred. Recounting the transaction records can also detect any data corruption or inconsistency that may have occurred during the restore process1.

Reviewing transaction recovery logs to ensure no errors were recorded is not the best answer, because transaction recovery logs may not capture all the details or issues that may affect the data quality or integrity. Transaction recovery logs are mainly used to monitor and troubleshoot the restore process, but they may not reflect the actual content or accuracy of the restored data2.

Rerunning the process on a backup machine to verify the results are the same is not the best answer, because rerunning the process may introduce additional errors or inconsistencies that may affect the data quality or integrity. Rerunning the process may also consume more time and resources than necessary, and it may not guarantee that the results are identical to the original data3.

Comparing transaction values against external statements to verify accuracy is not the best answer, because external statements may not be available or reliable for all transactions. External statements are documents or reports that provide information about transactions from a third-party source, such as a bank, a vendor, or a customer. However, external statements may not cover all transactions, or they may have different formats, standards, or timeliness than the internal data

The best option that facilitates strategic program management is aligning projects with business portfolios (option C). This is because:

Strategic program management is the coordinated planning, management, and execution of multiple related projects that are directed toward the same strategic goals12.

Aligning projects with business portfolios means ensuring that the projects within a program are aligned with the organization’s strategic objectives, vision, and mission .

Aligning projects with business portfolios helps to prioritize the most valuable and impactful projects, optimize the allocation of resources, monitor the progress and performance of the program, and deliver the expected benefits and outcomes .

Implementing stage gates (option A) is a process of reviewing and approving projects at predefined points in their lifecycle to ensure that they meet the quality, scope, time, and cost criteria. While this can help to control and improve the project management process, it does not necessarily facilitate strategic program management, as it does not address the alignment of projects with business portfolios.

Establishing a quality assurance (QA) process (option B) is a process of ensuring that the project deliverables meet the quality standards and requirements of the stakeholders. While this can help to enhance the quality and satisfaction of the project outcomes, it does not necessarily facilitate strategic program management, as it does not address the alignment of projects with business portfolios.

Tracking key project milestones (option D) is a process of monitoring and reporting the completion of significant events or deliverables in a project. While this can help to measure and communicate the progress and status of the project, it does not necessarily facilitate strategic program management, as it does not address the alignment of projects with business portfolios.

Therefore, the best option that facilitates strategic program management is aligning projects with business portfolios (option C), as this ensures that the projects within a program are consistent with the organization’s strategic goals and objectives.

References: 1: Program Management: The Key to Strategic Execution 2: The Ultimate Guide to Program Management [2023] • Asana : Project Portfolio Management - PMI : Aligning Projects with Strategy - Harvard Business Review : What Is Stage-Gate Process? - ProjectManager.com : Quality Assurance in Project Management - PMI : What Is a Milestone in Project Management? - TeamGantt

The best indication to an IS auditor that management’s post-implementation review was effective is that lessons learned were documented and applied, as this shows that the management has identified and addressed the issues and gaps that arose during the implementation, and has improved the processes and practices for future projects. Business and IT stakeholders participating in the post-implementation review is a good practice, but it does not guarantee that the review was effective or that the outcomes were implemented. Post-implementation review being a formal phase in the system development life cycle (SDLC) is a requirement, but it does not ensure that the review was effective or that the outcomes were implemented. Internal audit follow-up being completed without any findings is a desirable result, but it does not indicate that the management’s post-implementation review was effective or that the outcomes were implemented. References: CISA Review Manual (Digital Version), Chapter 3: Information Systems Acquisition, Development and Implementation, Section 3.2: Project Management Practices1

An IS auditor has identified deficiencies within the organization’s software development life cycle (SDLC) policies. The SDLC is the process of planning, developing, testing, and deploying software applications1. SDLC policies are the guidelines and standards that govern the SDLC process and ensure its quality, security, and compliance2. Deficiencies in SDLC policies can lead to various risks, such as:

Software errors, bugs, or vulnerabilities that can affect the functionality, reliability, or security of the applications3

Software failures, delays, or overruns that can affect the delivery, performance, or customer satisfaction of the applications3

Software non-compliance that can result in legal, regulatory, or contractual violations or penalties3

The next step that the IS auditor should do after identifying deficiencies in SDLC policies is to communicate the observation to the auditee. The auditee is the person or entity that is subject to the audit and is responsible for the area being audited4. In this case, the auditee could be the software development manager, the project manager, or the senior management of the organization. Communicating the observation to the auditee is important for several reasons:

It allows the IS auditor to verify the accuracy and validity of the observation and gather additional evidence or information from the auditee4

It gives the auditee an opportunity to respond to the observation and provide their perspective, explanation, or justification for the deficiencies4

It enables the IS auditor to discuss with the auditee the potential impact, root cause, and remediation plan for the deficiencies4

It fosters a collaborative and constructive relationship between the IS auditor and the auditee and promotes transparency and accountability in the audit process4

The other options are not as appropriate as communicating the observation to the auditee. Documenting the findings in the audit report is a later step that should be done after communicating with the auditee and finalizing the observation. Identifying who approved the policies is not relevant for addressing the deficiencies and may imply blame or fault on a specific person or group. Escalating the situation to the lead auditor is not necessary unless there is a serious disagreement or conflict with the auditee that cannot be resolved by normal communication. Therefore, option D is the correct answer.

References:

What Is The Software Development Life Cycle? | PagerDuty

Software Development Life Cycle (SDLC) Policy | StrongDM

What Is SDLC? Best Phases, Methodologies, and Benefits Revealed - Kellton

Communicating Audit Findings

The main purpose of an IDS is to detect and report malicious or suspicious activity on a network or a host. If an IDS fails to identify actual attacks, it means that the IDS is not functioning properly or effectively, and it exposes the organization to serious security risks and potential damage. This is the most concerning scenario for an IS auditor, as it indicates a major deficiency in the IDS performance and configuration.

ReferencesWhat is an intrusion detection system (IDS)?What is Intrusion Detection Systems (IDS)? How does it Work?When reviewing an intrusion detection system (IDS), an IS auditor …Intrusion Detection Systems (IDS)—An Overview with a Generalized …An overview of issues in testing intrusion detection systems - NISTA Review of Intrusion Detection Systems and Their …

The answer D is correct because the best way for the auditor to confirm the change log is complete is to take the last change from the system and trace it back to the log. A change log is a record of all the changes that have been made to a system, such as software updates, bug fixes, configuration modifications, etc. A change log should contain information such as the date and time of the change, the description and purpose of the change, the person or service who made the change, and the approval status of the change. A complete change log helps to ensure that the system is secure, reliable, and compliant with the relevant standards and regulations.

An IS auditor evaluating the change management process must select a sample from the change log to verify that the changes are properly authorized, documented, tested, and implemented. However, before selecting a sample, the auditor must ensure that the change log is complete and accurate, meaning that it contains all the changes that have been made to the system and that there are no missing, duplicated, or falsified entries. To do this, the auditor can use a technique called backward tracing, which involves taking the last change from the system and tracing it back to the log. This way, the auditor can check if the change is recorded in the log with all the relevant details and if there are any gaps or inconsistencies in the log. If the last change from the system is not found in the log or does not match with the log entry, it indicates that the change log is incomplete or inaccurate.

The other options are not as good as option D. Interviewing change management personnel about completeness (option A) is not a reliable way to confirm the change log is complete because it relies on subjective opinions and self-reported information, which may not be truthful or accurate. Taking an item from the log and tracing it back to the system (option B) is a technique called forward tracing, which can be used to verify that a specific change in the log has been implemented in the system. However, this technique does not confirm that all changes in the system are recorded in the log. Obtaining management attestation of completeness (option C) is not a sufficient way to confirm the change log is complete because it does not provide any evidence or verification of completeness. Management attestation may also be biased or influenced by conflicts of interest.

References:

IS Audit Basics: Auditing Data Privacy

Audit Logging: What It Is & How It Works | Datadog

Change Management for SOC: Risks, Controls, Audits, Guidance

Turn auditing on or off | Microsoft Learn

#118 | ITGC- System Change (Audit) Log Review - A2Q2

Outsourcing the audit to independent and qualified resources is the best course of action for the IS audit manager who was temporarily tasked with supervising a project manager assigned to the organization’s payroll application upgrade. This is because the IS audit manager has a potential conflict of interest and a threat to objectivity and independence, which are essential principles and standards for IS auditors.

According to the ISACA Code of Professional Ethics, IS auditors should maintain objectivity and independence in their professional judgment and avoid any situations that may impair or be presumed to impair their objectivity or independence1. Objectivity is the mental attitude of an IS auditor that allows them to perform their work honestly, impartially, and with integrity, while independence is the freedom from conditions that threaten the ability of an IS auditor to carry out their work in an unbiased manner2.

The IS audit manager who was involved in supervising the payroll application upgrade project may have a self-review threat, which is the risk that an IS auditor will not appropriately evaluate the results of a previous judgment made or service performed by them or their subordinates3. The IS audit manager may also have a familiarity threat, which is the risk that an IS auditor will be influenced by a close relationship with someone involved in the project or by their own personal interests4. These threats may compromise the IS audit manager’s objectivity and independence and affect the quality and credibility of the audit.

Therefore, the IS audit manager should disclose their involvement in the project to their senior management and the audit committee and decline to perform or manage the audit. The IS audit manager should also recommend outsourcing the audit to independent and qualified resources who have no connection or interest in the project and who have the necessary skills and experience to conduct a reliable and effective audit.

The other options are not the best course of action for the IS audit manager.

Transferring the assignment to a different audit manager despite lack of IT project management experience is not the best course of action because it may result in a low-quality audit that does not meet the expectations and standards of the stakeholders. IT project management experience is essential for auditing an IT project, as it requires knowledge of project management methodologies, tools, techniques, risks, and best practices. An audit manager who lacks IT project management experience may not be able to plan, execute, report, and follow up on the audit effectively and efficiently.

Managing the audit since there is no one else with the appropriate experience is not the best course of action because it violates the ethical principles and standards of objectivity and independence for IS auditors. Managing the audit would create a conflict of interest and a threat to objectivity and independence for the IS audit manager, as they would be reviewing their own work or that of their subordinate. Managing the audit would also undermine the credibility and reliability of the audit results and recommendations, as they may be biased or influenced by personal or professional relationships or interests.

Having a senior IS auditor manage the project with the IS audit manager performing final review is not the best course of action because it still involves the IS audit manager in the audit process, which poses a conflict of interest and a threat to objectivity and independence. Performing final review would require the IS audit manager to evaluate and approve the work done by the senior IS auditor, which may be affected by their previous involvement in or knowledge of the project. Performing final review would also expose the IS audit manager to undue pressure or influence from management or other stakeholders who may have expectations or preferences regarding the audit outcome.

The first step in auditing a data communication system is to determine the business use and types of messages to be transmitted. This is because the auditor needs to understand the purpose, scope, and objectives of the data communication system, as well as the nature, volume, and sensitivity of the data being transmitted. This will help the auditor to identify the risks, controls, and audit criteria for the data communication system. Traffic volumes and response-time criteria, physical security for network equipment, and the level of redundancy in the various communication paths are important aspects of a data communication system, but they are not the first step in auditing it. They depend on the business use and types of messages to be transmitted, and they may vary according to different scenarios and requirements. References: CISA Review Manual (Digital Version), [ISACA Auditing Standards]

 Application containers are a form of operating system virtualization that share the same kernel as the host operating system. This means that any vulnerability or compromise in the kernel can affect all the containers running on the same host, as well as the host itself. Additionally, containers may have privileged access to the kernel resources and functions, which can pose a risk of unauthorized or malicious actions by the container processes. Therefore, securing the kernel is a critical aspect of application container security.

Shared registries (option A) are not an inherent risk in the application container infrastructure, but they are a potential risk that depends on how they are configured and managed. Shared registries are repositories that store and distribute container images. They can be public or private, and they can have different levels of security and access controls. Shared registries can pose a risk of exposing sensitive data, distributing malicious or vulnerable images, or allowing unauthorized access to images. However, these risks can be mitigated by using secure connections, authentication and authorization mechanisms, image signing and scanning, and encryption.

Host operating system (option B) is not an inherent risk in the application container infrastructure, but it is a potential risk that depends on how it is configured and maintained. Host operating system is the underlying platform that runs the application containers and provides them with the necessary resources and services. Host operating system can pose a risk of exposing vulnerabilities, misconfigurations, or malware that can affect the containers or the host itself. However, these risks can be mitigated by using minimal and hardened operating systems, applying patches and updates, enforcing security policies and controls, and isolating and monitoring the host.

Shared data (option C) is not an inherent risk in the application container infrastructure, but it is a potential risk that depends on how it is stored and accessed. Shared data is the information that is used or generated by the application containers and that may be shared among them or with external entities. Shared data can pose a risk of leaking confidential or sensitive data, corrupting or losing data integrity, or violating data privacy or compliance requirements. However, these risks can be mitigated by using secure storage solutions, encryption and decryption mechanisms, access control and auditing policies, and backup and recovery procedures.

Therefore, option D is the correct answer.

References:

Application Container Security Guide | NIST

CSA for a Secure Application Container Architecture

Application Container Security: Risks and Countermeasures

 The best way to help ensure new IT implementations align with enterprise architecture (EA) principles and requirements is to conduct EA reviews as part of the change advisory board (CAB). A CAB is a committee that evaluates and authorizes changes to IT services, such as new IT implementations. By conducting EA reviews as part of the CAB process, the organization can ensure that the proposed changes are consistent with the EA vision, goals, standards, and guidelines. This can help avoid potential conflicts, risks, or inefficiencies that may arise from misaligned IT implementations. Additionally, EA reviews can help identify opportunities for improvement, optimization, or innovation in the IT services.

The other options are not the best ways to help ensure new IT implementations align with EA principles and requirements. Documenting the security view as part of the EA is important, but it does not guarantee that new IT implementations will follow the security requirements or best practices. Considering stakeholder concerns when defining the EA is also essential, but it does not ensure that new IT implementations will meet the stakeholder expectations or needs. Performing mandatory post-implementation reviews of IT implementations is a good practice, but it does not prevent potential issues or problems that may arise from misaligned IT implementations.

References:

5: Change Advisory Board Best Practices: 15+ Industry Leaders Weigh In

6: What Does the Change Advisory Board (CAB) Do?

7: How do I set up an effective change advisory board? - ServiceNow

8: ITIL Change Management - The Role of the Change Advisory Board

Stress testing is designed to evaluate a system’s performance under extreme conditions1. It is typically carried out in a test environment that closely mirrors the production environment, using production workloads1. This approach ensures that the test results accurately reflect how the system would perform under similar conditions in the production environment1. Using a test environment also prevents any disruptions or damage to the production environment during testing1.

References:

Stress Testing Best Practices: A Seven Steps Model

The scanning will not degrade system performance. This is the most important consideration when establishing vulnerability scanning on critical IT infrastructure, because any degradation of system performance could affect the availability, reliability, and functionality of the IT services that depend on the infrastructure. Scanning during non-peak hours (A) could reduce the impact of scanning on system performance, but it does not guarantee that the scanning will not cause any degradation. Scanning followed by penetration testing (B) could provide more in-depth information about the vulnerabilities and their exploitability, but it does not address the potential impact of scanning on system performance. Scanning cost-effectiveness © is a relevant factor for choosing a scanning service or tool, but it is not as important as ensuring that the scanning will not compromise the system performance.

 The best method to reduce the risk associated with the transition to a new system using technologies that are not compatible with the old system is parallel changeover. Parallel changeover is a method of system conversion that involves running both the old and the new systems simultaneously for a period of time, until the new system is verified to be working correctly and completely. Parallel changeover can help reduce the risk of data loss, errors, or disruptions that may occur due to the incompatibility of the technologies, as well as provide a backup option in case of failure or malfunction of the new system. Parallel changeover can also help users compare and validate the results of both systems, and facilitate their training and adaptation to the new system.

Modular changeover is a method of system conversion that involves replacing one module or component of the old system with a corresponding module or component of the new system at a time, until the entire system is replaced. Modular changeover can help reduce the complexity and scope of the conversion, as well as minimize the impact on the users and operations. However, modular changeover may not be feasible or effective when the technologies of the old and new systems are not compatible, as it may create integration or interoperability issues among the modules.

Phased operation is a method of system conversion that involves implementing the new system in stages or increments, each with a subset of functions or features, until the entire system is operational. Phased operation can help reduce the risk and cost of implementing a large and complex system, as well as allow for testing and feedback at each stage. However, phased operation may not be suitable or efficient when the technologies of the old and new systems are not compatible, as it may require extensive modifications or adaptations to enable partial functionality.

Pilot operation is a method of system conversion that involves implementing the new system in a limited or controlled environment, such as a department or a location, before rolling it out to the entire organization. Pilot operation can help test and evaluate the performance and usability of the new system, as well as identify and resolve any issues or problems before full-scale implementation. However, pilot operation may not be relevant or reliable when the technologies of the old and new systems are not compatible, as it may not reflect the actual conditions or challenges of operating both systems concurrently.

References:

TRANSITION TO THE NEW SYSTEM - O’Reilly Media 1

10 Challenges To Think About When Upgrading From Legacy Systems - Forbes 

The concept of materiality is most important for an IS auditor to apply when planning an audit engagement, because it helps the auditor to determine the scope, objectives, procedures and resources of the audit. Materiality is the degree to which an omission or misstatement of information could affect the users’ decisions or the achievement of the audit objectives. By applying the concept of materiality, the auditor can focus on the most significant and relevant areas of the audit and avoid wasting time and effort on trivial or immaterial matters. The other options are not as important as planning an audit engagement, because they are either based on or affected by the materiality assessment done during the planning phase. References:

ISACA, CISA Review Manual, 27th Edition, chapter 1, section 1.31

ISACA, IT Audit and Assurance Standards, Guidelines and Tools and Techniques for IS Audit and Assurance Professionals, section 12022

The first thing that an IS auditor should recommend when an organization is made aware of a new regulation that is likely to impact IT security requirements is to determine which systems and IT-related processes may be impacted. This is because the impact assessment is a crucial step to understand the scope and magnitude of the changes that the new regulation may entail, as well as the potential risks and gaps that need to be addressed. The impact assessment can help the organization to prioritize and plan the necessary actions and resources to comply with the new regulation in a timely and effective manner12.

Updating security policies based on the new regulation is not the first thing to do, because it requires a clear understanding of the impact and implications of the new regulation, which can only be obtained after conducting an impact assessment. Updating security policies without an impact assessment may result in incomplete, inconsistent, or ineffective policies that may not meet the regulatory requirements or the organizational needs12.

Evaluating how security awareness and training content may be impacted is not the first thing to do, because it is a secondary or supporting activity that depends on the results of the impact assessment and the policy updates. Evaluating security awareness and training content without an impact assessment or policy updates may result in inaccurate, outdated, or irrelevant content that may not reflect the regulatory requirements or the organizational expectations34.

Reviewing the design and effectiveness of existing IT controls is not the first thing to do, because it is a monitoring or assurance activity that follows the implementation of the changes based on the impact assessment and the policy updates. Reviewing IT controls without an impact assessment or policy updates may result in misleading, incomplete, or invalid findings that may not capture the regulatory requirements or the organizational performance

 File checksums are values that are calculated from the contents of a file and can detect any changes or corruption in the file. They are used to verify that the files that are transferred or processed through system interfaces are not altered in any way. File checksums are more effective than periodic audits, file counts, or IT operator monitoring, which are other types of controls that can help ensure the integrity of system interfaces, but they are not as reliable or timely as file checksums.

A project deliverable is a tangible or intangible product or service that is produced as a result of a project and delivered to the customer or stakeholder. A project deliverable can be either an intermediate deliverable that is part of the project process or a final deliverable that is the outcome of the project.

An agile software development methodology is a project management approach that involves breaking the project into phases and emphasizes continuous collaboration and improvement. Teams follow a cycle of planning, executing, and evaluating. Agile software development methodologies value working software over comprehensive documentation and respond to change over following a plan.

Rapidly created working prototypes are most likely to be a project deliverable of an agile software development methodology because they:

Provide early and frequent feedback from customers and stakeholders on the functionality and usability of the software product

Allow for rapid validation and verification of the software requirements and design

Enable continuous improvement and adaptation of the software product based on changing customer needs and expectations

Reduce the risk of delivering a software product that does not meet customer needs or expectations

Increase customer satisfaction and trust by delivering working software products frequently and consistently

Some examples of agile software development methodologies that use rapidly created working prototypes as project deliverables are:

Scrum - a framework that organizes the work into fixed-length sprints (usually 2-4 weeks) and delivers potentially shippable increments of the software product at the end of each sprint1

Extreme Programming (XP) - a methodology that focuses on delivering high-quality software products through practices such as test-driven development, pair programming, continuous integration, and frequent releases2

Rapid Application Development (RAD) - a methodology that emphasizes rapid prototyping and user involvement throughout the software development process3

The other options are not likely to be project deliverables of an agile software development methodology.

Strictly managed software requirements baselines are not likely to be project deliverables of an agile software development methodology. A software requirements baseline is a set of agreed-upon and approved software requirements that serve as the basis for the software design, development, testing, and delivery. A strictly managed software requirements baseline is a software requirements baseline that is controlled and changed only through a formal change management process. Strictly managed software requirements baselines are more suitable for traditional or waterfall software development methodologies that follow a linear and sequential process of defining, designing, developing, testing, and delivering software products. Strictly managed software requirements baselines are not compatible with agile software development methodologies that embrace change and flexibility in the software requirements based on customer feedback and evolving needs.

Extensive project documentation is not likely to be project deliverables of an agile software development methodology. Project documentation is any written or electronic information that describes or records the activities, processes, results, or decisions of a project. Extensive project documentation is project documentation that covers every aspect of the project in detail and requires significant time and effort to produce and maintain. Extensive project documentation is more suitable for traditional or waterfall software development methodologies that rely on comprehensive documentation to communicate and document the project scope, requirements, design, testing, and delivery. Extensive project documentation is not compatible with agile software development methodologies that value working software over comprehensive documentation and use minimal documentation to support the communication and collaboration among the project team members.

Automated software programming routines are not likely to be project deliverables of an agile software development methodology. Automated software programming routines are programs or scripts that perform repetitive or complex tasks in the software development process without human intervention. Automated software programming routines can improve the efficiency, quality, and consistency of the software development process by reducing human errors, saving time, and enforcing standards. Automated software programming routines can be used in any software development methodology, but they are not specific to agile software development methodologies. Automated software programming routines are not considered as project deliverables because they are not part of the final product that is delivered to the customer.

Risk management techniques should be included in an IS development methodology. An IS development methodology is a set of guidelines, standards, and procedures that provide a structured and consistent approach to developing information systems. A good IS development methodology should cover all the phases of the system development life cycle (SDLC), from planning and analysis to design, implementation, testing, and maintenance1.

Risk management techniques are an essential part of an IS development methodology, as they help to identify, assess, prioritize, mitigate, monitor, and communicate the risks that may affect the success of the system development project. Risk management techniques can also help to ensure that the system meets the requirements and expectations of the stakeholders, complies with the relevant laws and regulations, and delivers value to the organization2.

The other options are not as relevant or appropriate as risk management techniques for an IS development methodology. Value-added activity analysis is a technique for evaluating the efficiency and effectiveness of business processes, but it is not specific to IS development3. Access control rules are policies and mechanisms for restricting or granting access to information systems and resources, but they are more related to security management than IS development4. Incident management techniques are methods for handling and resolving incidents that disrupt the normal operation of information systems and services, but they are more related to service management than IS development5.

References:

ISACA, CISA Review Manual, 27th Edition, 2019, p. 1911

ISACA, CISA Review Manual, 27th Edition, 2019, p. 1942

Value-Added Activity Analysis3

Access Control Rules4

Incident Management Techniques5

DLP technologies are designed to prevent the unauthorized transmission or leakage of sensitive data, such as PII, intellectual property, or financial information, by employees or other insiders. DLP technologies can monitor, detect, and block data in motion, data at rest, and data in use across various channels, such as email, web, cloud, or removable devices. DLP technologies can also help enforce data security policies and compliance requirements.

References

ISACA CISA Review Manual, 27th Edition, page 253

The role of disclosures in risk assessment and mitigation

Mitigate Risk Strategy for Information Management

 The finding that presents the most significant risk when reviewing the deployment of a new automated system is that data from the legacy system is not migrated correctly to the new system. Data migration is a critical process that involves transferring data from one system to another, ensuring its accuracy, completeness, integrity, and usability. If data migration is not performed correctly, it can result in data loss, corruption, inconsistency, or duplication, which can affect the functionality, performance, reliability, and security of the new system. Data migration errors can also have serious business implications, such as affecting decision making, reporting, compliance, customer service, and revenue. The other findings (A, B and D) are less significant risks, as they can be mitigated by rehiring or retraining personnel, providing user training, or adapting the system to different platforms.

The first step in managing the impact of a recently discovered zero-day attack is to identify vulnerable assets. A zero-day attack is a cyberattack that exploits a previously unknown or unpatched vulnerability in a software or system, before the vendor or developer has had time to fix it. Identifying vulnerable assets is crucial for managing the impact of a zero-day attack, because it helps to determine the scope and severity of the attack, prioritize the protection and mitigation measures, and isolate or quarantine the affected assets from further damage or compromise. The other options are not the first steps in managing the impact of a zero-day attack, because they either require more information about the vulnerable assets, or they are part of the subsequent steps of assessing, responding, or recovering from the attack. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.4

Admin accounts typically have the highest level of privileges and access to sensitive data. If the passwords for these accounts are not set to expire, it increases the risk of unauthorized access and potential security breaches. This is especially true if an admin’s credentials are compromised, as the attacker could have ongoing access to critical systems and data1.

References:

Database Auditing - Satori

 The best option to provide an IS auditor assurance that the interface between a point-of-sale (POS) system and the general ledger is transferring sales data completely and accurately is A. Electronic copies of customer sales receipts are maintained. Electronic copies of customer sales receipts are records of the transactions that occurred at the POS system, which can be compared with the data transferred to the general ledger. This can help detect any errors, omissions, or discrepancies in the data transfer process and ensure that the sales data is complete and accurate.

The other options are not as effective as A in providing assurance that the interface between the POS system and the general ledger is transferring sales data completely and accurately. B. Monthly bank statements are reconciled without exception. Monthly bank statements are records of the cash inflows and outflows of the organization, which may not match with the sales data recorded by the POS system and the general ledger. For example, there may be delays, discounts, returns, or refunds that affect the cash flow but not the sales revenue. Therefore, reconciling monthly bank statements without exception does not necessarily mean that the sales data is complete and accurate. C. Nightly batch processing has been replaced with real-time processing. Nightly batch processing is a method of transferring data from the POS system to the general ledger in batches at a scheduled time, usually at night. Real-time processing is a method of transferring data from the POS system to the general ledger as soon as the transactions occur. Real-time processing may improve the timeliness and efficiency of the data transfer process, but it does not guarantee that the sales data is complete and accurate. There may still be errors, omissions, or discrepancies in the data transfer process that need to be detected and corrected. D. The data transferred over the POS interface is encrypted. Encryption is a process of transforming data into an unreadable form using a secret key or algorithm, so that only authorized parties can access the original data. Encryption protects the confidentiality and security of the data transferred over the POS interface, but it does not ensure that the sales data is complete and accurate. There may still be errors, omissions, or discrepancies in the data transfer process that need to be detected and corrected.

References:

ISACA, CISA Review Manual, 27th Edition, 2019, p. 2471

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription2

Sales Audit Overview - Oracle3

Notes on Audit of Ledgers - Guidelines to Auditors - Accountlearning

 Data classification is the process of organizing and labeling data into categories based on file type, contents, and other metadata. Data classification helps organizations answer important questions about their data that inform how they mitigate risk and manage data governance policies. Data classification also enables appropriate protection measures, and efficient search, retrieval and use of each data category12.

While evaluating the data classification process of an organization, an IS auditor’s primary focus should be on whether data is correctly classified. This means that the data is assigned to the appropriate classification level based on its sensitivity, importance, integrity, availability, compliance requirements, and business value. Correct data classification ensures that the data is protected according to its risk level, and that the organization can comply with relevant laws and regulations that apply to different types of data3.

The other three options are not the primary focus of an IS auditor while evaluating the data classification process, although they may be relevant or useful for certain aspects of data management. Data classifications are automated means that the organization uses software tools or algorithms to analyze and label data based on predefined rules or criteria. This can improve the efficiency and consistency of data classification, but it does not guarantee that the data is correctly classified. The IS auditor still needs to verify the accuracy and validity of the automated classifications, and check for any errors or anomalies.

A data dictionary is maintained means that the organization keeps a record of the definitions, formats, sources, and relationships of the data elements in its systems or databases. This can enhance the understanding and usability of the data, but it does not ensure that the data is correctly classified. The IS auditor still needs to examine the content and context of the data, and compare it with the classification criteria and policies.

Data retention requirements are clearly defined means that the organization specifies how long it will keep different types of data, and when it will delete or archive them. This can help reduce storage costs, improve performance, and comply with legal obligations, but it does not ensure that the data is correctly classified. The IS auditor still needs to assess whether the data is stored and protected according to its classification level, and whether the retention periods are appropriate for each type of data.

Therefore, data is correctly classified is the best answer.

References:

Data Classification: The Basics and a 6-Step Checklist - NetApp

What is Data Classification? Guidelines and Process - Varonis

Data Classification and Handling Procedures Guide

 The greatest concern to an IS auditor reviewing an organization’s method to transport sensitive data between offices is that the method relies exclusively on the use of asymmetric encryption algorithms. Asymmetric encryption algorithms, also known as public key encryption, use two different keys for encryption and decryption: a public key that is shared with anyone who wants to communicate with the sender, and a private key that is kept secret by the sender. Asymmetric encryption algorithms are more secure than symmetric encryption algorithms, which use the same key for both encryption and decryption, but they are also slower and more computationally intensive. Therefore, relying exclusively on asymmetric encryption algorithms may not be efficient or practical for transporting large amounts of sensitive data between offices. A better method would be to use a combination of symmetric and asymmetric encryption algorithms, such as using asymmetric encryption to exchange a symmetric key and then using symmetric encryption to encrypt and decrypt the data.

The other options are not as concerning as option C. The method relying exclusively on the use of public key infrastructure (PKI) is not a concern, because PKI is a system that provides the services and mechanisms for creating, managing, distributing, using, storing, and revoking digital certificates that are based on asymmetric encryption algorithms. PKI enables secure and authenticated communication between parties who do not have a prior trust relationship. The method relying exclusively on the use of digital signatures is not a concern, because digital signatures are a way of verifying the authenticity and integrity of a message or document by using asymmetric encryption algorithms. Digital signatures ensure that the sender cannot deny sending the message or document, and that the receiver can detect any tampering or alteration of the message or document. The method relying exclusively on the use of 128-bit encryption is not a concern, because 128-bit encryption is a level of encryption that uses a 128-bit key to encrypt and decrypt data. 128-bit encryption is considered to be strong enough to resist brute-force attacks by modern computers. References: Asymmetric vs Symmetric Encryption: What are differences?, Public Key Infrastructure (PKI), Digital Signature, What is 128-bit Encryption?

 Resilience is the ability of an organization to continue to operate effectively during or after a disruptive event. A business impact analysis (BIA) is a key process to identify the critical systems and processes that support the organization’s objectives and determine the impact of their disruption. Without a BIA, the organization may not be able to prioritize the recovery of the most important systems and processes, which poses the greatest risk to its resilience. The other options are not as significant as a BIA, as they relate to data quality, system monitoring, and user acceptance testing, which are important but not essential for resilience. References: CISA Review Manual (Digital Version), Domain 4: Information Systems Operations and Business Resilience, Section 4.2 Business Continuity Planning1

Maintaining an onboarding and annual security awareness program is the best way to prevent social engineering incidents because it can educate the users about the common techniques and tactics used by social engineers and how to avoid falling victim to them. Ensuring user workstations are running the most recent version of antivirus software, including security responsibilities in job descriptions and requiring signed acknowledgment, and enforcing strict email security gateway controls are all good security practices, but they do not directly address the human factor that is exploited by social engineering. References:

ISACA, CISA Review Manual, 27th Edition, 2020, p. 3671

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription2

This is because analyzing the data against predefined specifications is a method of data quality assessment that can help the organization achieve a reasonable level of data quality. Data quality assessment is the process of measuring and evaluating the accuracy, completeness, consistency, timeliness, validity, and usability of the data. Predefined specifications are the criteria or standards that define the expected or desired quality of the data. By comparing the actual data with the predefined specifications, the organization can identify and quantify any gaps, errors, or deviations in the data quality, and take corrective actions accordingly12.

Reviewing data against data classification standards (A) is not the best answer, because it is not a method of data quality assessment, but rather a method of data security management. Data classification standards are the rules or guidelines that define the level of sensitivity and confidentiality of the data, and determine the appropriate security and access controls for the data. For example, data can be classified into public, internal, confidential, or restricted categories. Reviewing data against data classification standards can help the organization protect the data from unauthorized or inappropriate use or disclosure, but it does not directly improve the data quality3.

Outsourcing data cleansing to skilled service providers (B) is not the best answer, because it is not a recommendation to help the organization achieve a reasonable level of data quality, but rather a decision to delegate or transfer the responsibility of data quality management to external parties. Data cleansing is the process of detecting and correcting any errors, inconsistencies, or anomalies in the data. Skilled service providers are third-party vendors or contractors that have the expertise and resources to perform data cleansing tasks. Outsourcing data cleansing to skilled service providers may have some benefits, such as cost savings, efficiency, or scalability, but it also has some risks, such as loss of control, dependency, or liability4.

Consolidating data stored across separate databases into a warehouse © is not the best answer, because it is not a method of data quality assessment, but rather a method of data integration and storage. Data integration is the process of combining and transforming data from different sources and formats into a unified and consistent view. Data warehouse is a centralized repository that stores integrated and historical data for analytical purposes. Consolidating data stored across separate databases into a warehouse can help the organization improve the availability and accessibility of the data, but it does not necessarily improve the data quality.

 The first step for the security incident response team after an IS security attack is reported is to perform a damage assessment. This involves identifying the scope, impact and root cause of the incident, as well as collecting and preserving evidence for further analysis and investigation. Reporting results to management, documenting lessons learned and prioritizing resources for corrective action are important steps, but they should be done after the damage assessment is completed. References: CISA Review Manual (Digital Version), Chapter 6, Section 6.31

Configuring rule sets is the first activity that should be completed during the implementation of a DLP solution, because rule sets define the criteria and actions for identifying, monitoring, and preventing data loss incidents12. Rule sets are based on the organization’s data classification, policies, and requirements, and they help to ensure that the DLP solution is aligned with the business objectives and risk appetite34. Configuring rule sets before enabling detection points, establishing exceptions workflow, or configuring reports helps to avoid false positives, false negatives, or unnecessary alerts5.

References

1: 3.13: Deploy a Data Loss Prevention Solution - Read the Docs

2: Plan and implement data loss prevention (DLP) [Guided] - NICCS

3: CONTINUOUS DIAGNOSTICS AND MITIGATION PROGRAM DATA PROTECTION … - CISA

4: Continuous Diagnostics and Mitigation Program Technical … - CISA

5: Data Loss Prevention Best Practices - ISACA Journal

 The most effective control over visitor access to highly secured areas is to require visitors to be escorted by authorized personnel. This control ensures that visitors are supervised at all times and do not enter any restricted or sensitive areas without permission. It also allows authorized personnel to verify the identity, purpose, and clearance of the visitors, and to monitor their behavior and activities. Escorting visitors also reduces the risk of tailgating, piggybacking, or unauthorized duplication of access credentials.

Requiring visitors to use biometric authentication, monitoring visitors online by security cameras, and requiring visitors to enter through dead-man doors are all examples of technical controls that can enhance visitor access control, but they are not as effective as escorting visitors. Biometric authentication can provide a high level of identity verification, but it does not prevent visitors from accessing unauthorized areas or compromising security in other ways. Security cameras can provide a record of visitor movements and actions, but they may not deter or detect security breaches in real time. Dead-man doors can prevent unauthorized entry by requiring two-factor authentication, but they do not ensure that visitors are accompanied by authorized personnel.

References:

ISC Best Practices for Facility Access Control1

Visitor Management Best Practices From Top Organizations2

8 Best Practices for Setting Up a Visitor Management System3

The best recommendation to include in an organization’s bring your own device (BYOD) policy to help prevent data leakage is to require multi-factor authentication on BYOD devices. BYOD is a practice that allows employees to use their own personal devices, such as smartphones, tablets, or laptops, to access the organization’s network, data, and systems. Data leakage is a risk that involves the unauthorized or accidental disclosure or transfer of sensitive or confidential data from the organization to external parties or devices. Multi-factor authentication is a security measure that requires users to provide two or more pieces of evidence to verify their identity and access rights, such as passwords, tokens, biometrics, or codes. Multi-factor authentication can help prevent data leakage by reducing the likelihood of unauthorized access to the organization’s data and systems through BYOD devices, especially if they are lost, stolen, or compromised. The other options are not as effective as requiring multi-factor authentication on BYOD devices, because they either do not prevent data leakage directly, or they are reactive rather than proactive measures. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.3

 Information security policies and procedures are the foundation of an organization’s information security program. They define the roles, responsibilities, rules, and standards for protecting information assets from unauthorized access, use, disclosure, modification, or destruction. The most important factor when developing information security policies and procedures is to align them with an information security framework that provides a comprehensive and consistent approach to managing information security risks. An information security framework can also help ensure compliance with relevant regulations, inclusion of mission and objectives, and consultation with security staff. However, these factors are secondary to alignment with an information security framework. References: CISA Certification | Certified Information Systems Auditor | ISACA, CISA Review Manual (Digital Version)

The greatest concern with the lack of structure for technology risk governance is C. Key decision-making entities for technology risk have not been identified. Technology risk governance is the process of establishing and maintaining the policies, roles, responsibilities, and accountabilities for managing technology risks within an organization1. Technology risk governance requires a clear organizational structure that defines who has the authority and responsibility to make decisions, set objectives, allocate resources, monitor performance, and ensure compliance for technology risk management2. Without such a structure, an organization may face the following challenges:

Lack of alignment and integration between technology and business strategies, leading to suboptimal outcomes and missed opportunities.

Lack of clarity and consistency in technology risk identification, assessment, mitigation, and reporting, leading to gaps and overlaps in risk coverage and exposure.

Lack of communication and collaboration among different stakeholders involved in technology risk management, leading to conflicts and inefficiencies.

Lack of oversight and accountability for technology risk management activities and results, leading to poor quality and reliability.

To reduce false positive alerts, it is essential to carefully configure a limited set of rules tailored to the organization's specific data loss prevention needs. This ensures that the DLP tool accurately identifies true positives and reduces the occurrence of false alarms.

References

ISACA CISA Review Manual 27th Edition, Page 304-305 (DLP Tool Configuration)

The audit procedure that would have most likely identified the exception of critical servers not included in the central log repository is to compare a list of all servers from the directory server against a list of all servers present in the central log repository. This would allow the IS auditor to detect any discrepancies or omissions in the central log repository. The other audit procedures (A, C and D) would not be effective in identifying this exception, as they would only focus on the alerts generated, the alert settings configured, or the servers included in the previous year’s audit, which may not reflect the current state of the central log repository. References: IS Audit and Assurance Guideline 2202: Evidence Collection Techniques, CISA Review Manual (Digital Version), Chapter 5: Protection of Information Assets, Section 5.3: Logging and Monitoring

In a bare metal or native virtualization, the hypervisor runs without a host operating system. A hypervisor, also known as a virtual machine monitor or VMM, is a type of virtualization software that supports the creation and management of virtual machines (VMs) by separating a computer’s software from its hardware. A bare metal hypervisor, also called a Type I or Native hypervisor, is virtualization software that runs on host machine hardware directly, without requiring an underlying operating system12. This means that the bare metal hypervisor is the host or the operating system (OS) of the hardware1.

A guest operating system is an operating system that runs inside a virtual machine, on top of the hypervisor. A bare metal hypervisor can run multiple guest operating systems simultaneously, each with its own applications and resources. A guest operating system is not required for a bare metal hypervisor to run, but it is necessary for running applications on the virtual machine13.

Applications are software programs that perform specific tasks or functions for users. Applications can run on either the host operating system or the guest operating system, depending on the type of virtualization. In a bare metal virtualization, applications can run on the guest operating system, but not on the host operating system, since there is no host operating system. However, applications are not essential for a bare metal hypervisor to run, as they are only used by the users of the virtual machines

Attribute sampling is a method of audit sampling that is used to test the effectiveness of controls by measuring the rate of deviation from a prescribed procedure or attribute. Attribute sampling is suitable for testing compliance with the data center’s physical access log system, as the auditor can compare the identification document numbers and photos of the visitors with the records in the system and determine whether there are any discrepancies or errors. Attribute sampling can also provide an estimate of the deviation rate in the population and allow the auditor to draw a conclusion about the operating effectiveness of the control.

Variable sampling, on the other hand, is a method of audit sampling that is used to estimate the amount or value of a population by measuring a characteristic of interest, such as monetary value, quantity, or size. Variable sampling is not appropriate for testing compliance with the data center’s physical access log system, as the auditor is not interested in estimating the value of the population, but rather in testing whether the system is operating as intended.

Quota sampling and haphazard sampling are both examples of non-statistical sampling methods that do not use probability theory to select a sample. Quota sampling involves selecting a sample based on certain criteria or quotas, such as age, gender, or location. Haphazard sampling involves selecting a sample without any specific plan or method. Both methods are not suitable for testing compliance with the data center’s physical access log system, as they do not ensure that the sample is representative of the population and do not allow the auditor to measure the sampling risk or project the results to the population.

Therefore, attribute sampling is the most useful sampling method for an IS auditor conducting compliance testing for the effectiveness of the data center’s physical access log system.

References:

Audit Sampling - What Is It, Methods, Example, Advantage, Reason

ISA 530: Audit sampling | ICAEW

This control is best implemented through system configuration because it can be enforced automatically by setting a parameter in the network operating system or directory service. This ensures that temporary workers do not have access to the network beyond their authorized period, and reduces the risk of unauthorized or malicious use of their accounts12.

References1: Configuration and Change Management - CISA2: What is IT Governance? - Definition from Techopedia

Substantive testing is the most important type of testing during software license audits, as it provides evidence of the accuracy and completeness of the software inventory and licensing records. Substantive testing involves examining transactions, balances, and other data to verify their validity, existence, accuracy, and valuation. Compliance testing, on the other hand, is more focused on assessing the adequacy and effectiveness of internal controls over software licensing, such as policies, procedures, and monitoring mechanisms. Compliance testing alone cannot provide sufficient assurance that the software license audit objectives are met, as it does not verify the actual software usage and compliance status. Judgmental sampling and stop-or-go sampling are methods of selecting samples for testing, not types of testing themselves. *References: According to the ISACA IT Audit and Assurance Standards, Guidelines and Tools and Techniques for IS Audit and Assurance Professionals, section 1206 Testing, “The IS audit and assurance professional should perform sufficient testing to obtain sufficient appropriate evidence to support conclusions reached.” 1 The section also defines substantive testing as “testing performed to obtain audit evidence to detect material misstatements in transactions or balances” and compliance testing as “testing performed to obtain audit evidence on the operating effectiveness of controls.” 1 According to the ISACA IT Audit and Assurance Guideline G15 Software License Management, “The objective of a software license audit is to provide management with an independent assessment relating to compliance with software license agreements.” 2 The guideline also states that “substantive tests should be performed on a sample basis to verify that all software installed on devices within scope has been appropriately licensed.” 2

The primary reason an IS auditor would recommend replacing universal PIN codes with an RFID access card system at a data center is to improve traceability (A). Traceability is the ability to track and monitor the activities and movements of individuals or objects within a system or environment. Traceability is important for ensuring security, accountability, and compliance in a data center, where sensitive and critical data are stored and processed.

An RFID access card system can improve traceability by using RFID technology to verify and record the identity and access of each user who enters or exits the data center. RFID stands for Radio Frequency Identification, and it enables wireless communication between a reader and an RFID tag. An RFID tag is installed in a door key card or fob, which users use to gain access to the data center. An RFID reader is installed near the door, and it contains an antenna that receives data transmitted by the RFID tag. A control panel is a computer server that reads and interprets the data passed along by the RFID reader. A database is a storage system that stores the data collected by the control panel1.

An RFID access card system can provide several benefits for traceability, such as123:

It can uniquely identify each user and their access level, and prevent unauthorized access or impersonation.

It can record the date, time, and duration of each user’s access, and generate logs and reports for auditing purposes.

It can monitor the location and status of each user within the data center, and alert security personnel in case of any anomalies or emergencies.

It can integrate with other security systems, such as cameras, alarms, or biometrics, to enhance verification and protection.

A universal PIN code system, on the other hand, can compromise traceability by using a single or shared personal identification number (PIN) to grant access to multiple users. A universal PIN code system can pose several risks for traceability, such as4:

It can be easily guessed, stolen, shared, or compromised by malicious actors or insiders.

It can not distinguish between different users or their access levels, and allow unauthorized or excessive access.

It can not record or track the activities or movements of each user within the data center, and create gaps or errors in the audit trail.

It can not integrate with other security systems, and provide limited verification and protection.

Therefore, an IS auditor would recommend replacing universal PIN codes with an RFID access card system at a data center to improve traceability.

References:

RFID Access Control Guide: 4 Best RFID Access Control Systems - ButterflyMX

Choosing Card Technology in 2023 | ICT

RFID Vs Magnetic Key Cards: What’s The Difference? - Go Safer Security

RFID vs Barcode - Advantages, Disadvantages & Differences

Segregation of duties is a key internal control that aims to prevent fraud and errors by ensuring that no single individual has the authority to execute two or more conflicting sensitive transactions or functions. In the accounts payable vendor payment cycle, segregation of duties involves separating the tasks of vendor setup, procurement, invoice approval, and payment processing1. This way, an employee cannot create a fictitious vendor and issue a payment to themselves or their accomplices without being detected by another person. Therefore, the best way to prevent fraudulent payments is to implement segregation of duties between the vendor setup and payment processing. References: 1: Segregation of Duties in the Accounts Payable Vendor Payment Cycle for SMBs - Now With a Podcast! - Debra R Richardson : What is Separation of duties - University of California, Berkeley

The IS auditor should review the processes for making changes to cloud environment specifications, as these are the inputs for the predefined automated procedures that deploy and configure the application infrastructure. The IS auditor should verify that the changes are authorized, documented, tested, and approved before they are applied to the cloud environment. The IS auditor should also check that the changes are aligned with the business requirements and do not introduce any security or performance issues.

References

ISACA CISA Review Manual, 27th Edition, page 254

Configuration Management in Cloud Computing - ScienceDirect

Cloud Configuration Management - BMC Software

The audit charter is a document that defines the purpose, scope, authority, and responsibility of an IT audit organization. The audit charter should specify roles and responsibilities within an IT audit organization, such as who is accountable for approving the audit plan, who is responsible for conducting the audits, who is authorized to access the audit evidence, and who is accountable for reporting the audit results. The organizational chart, the engagement letter, and the annual audit plan are also important documents for an IT audit organization, but they do not specify roles and responsibilities as clearly and comprehensively as the audit charter. 

Source code for the software must be placed in escrow is the most important requirement to include in the vendor contract to ensure continuity. Source code is the original code of a software program that can be modified or enhanced by programmers. Placing source code in escrow means depositing it with a trusted third party who can release it to the customer under certain conditions, such as vendor bankruptcy, breach of contract, or failure to provide support. This can help to ensure continuity of the software product and its maintenance in case of vendor unavailability or dispute. The other options are less important requirements to include in the vendor contract, as they may involve support availability, disaster recovery plan, or staff training. References:

CISA Review Manual (Digital Version), Chapter 5, Section 5.51

CISA Review Questions, Answers & Explanations Database, Question ID 228

The best method to delete sensitive information from storage media that will be reused is multiple overwriting. This is because multiple overwriting ensures that the data is practically unrecoverable by any software or hardware means. Multiple overwriting involves writing 0s, 1s, or random patterns onto all sectors of the storage media several times, making the original data unreadable or inaccessible. There are various software programs available that can securely delete files from storage media using multiple overwriting techniques1.

Crypto-shredding is not the best method because it only works for encrypted data. Crypto-shredding involves deleting the encryption key used to encrypt the data, making the data unreadable and unrecoverable. However, if the data is not encrypted, crypto-shredding will not erase it2.

Reformatting and re-partitioning are not the best methods because they do not erase the data completely. Reformatting and re-partitioning only delete the file system structures and pointers that make the data accessible, but the data itself remains on the storage media and can be recovered using data recovery software

The primary purpose of creating a simulated production environment with multiple vulnerable applications is D. To attract attackers in order to study their behavior. This is also known as a honeypot, which is a decoy system that mimics a real target and lures attackers into revealing their techniques, tools, and motives1. A honeypot can help the organization’s security team to improve their defense strategies, identify new threats, and collect digital evidence of cyberattacks1.

The programmer having access to the production programs is the most likely control weakness that would have contributed to the unauthorized changes to the payroll system report. This is because the programmer could modify the production code without proper authorization, documentation, or testing, and bypass the change management process. This could result in errors, fraud, or data integrity issues in the payroll system. The programmer should only have access to the development or test environment, and the production programs should be under the control of a librarian or a change manager.

References

ISACA CISA Review Manual, 27th Edition, page 254

4 Types of Internal Control Weaknesses

ACCT 4631 - Internal Auditing: CIA Quiz Topic 6 Flashcards

The overall effectiveness of an organization’s disaster recovery planning process depends on how well the plan reflects the current and future needs and risks of the organization, and how well the plan is tested, communicated, and maintained. Among the four options given, the most important one for the IS auditor to verify is that management reviews and updates the plan annually or as changes occur.

A disaster recovery plan is not a static document that can be created once and forgotten. It is a dynamic and evolving process that requires regular review and update to ensure that it remains relevant, accurate, and effective. A disaster recovery plan should be reviewed and updated at least annually, or whenever there are significant changes in the organization’s structure, operations, environment, or regulations. These changes could affect the business impact analysis, risk assessment, recovery objectives, recovery strategies, roles and responsibilities, or resources of the disaster recovery plan. If the plan is not updated to reflect these changes, it could become obsolete, incomplete, or inconsistent, and fail to meet the organization’s recovery needs or expectations.

The other three options are not as important as reviewing and updating the plan, although they may also contribute to the effectiveness of the disaster recovery planning process. Contracting with a third party for warm site services is a possible recovery strategy that involves using a partially equipped facility that can be quickly activated in case of a disaster. However, this strategy may not be suitable or sufficient for every organization or scenario, and it does not guarantee the success of the disaster recovery plan. Scheduling an annual tabletop exercise is a good practice that involves simulating a disaster scenario and testing the plan in a hypothetical setting. However, this exercise may not be enough to evaluate the feasibility or readiness of the plan, and it should be complemented by other types of tests, such as walkthroughs, drills, or full-scale exercises. Documenting and distributing a copy of the plan to all personnel is an essential step that ensures that everyone involved in or affected by the plan is aware of their roles and responsibilities, and has access to the relevant information and instructions. However, this step alone does not ensure that the plan is understood or followed by all personnel, and it should be accompanied by proper training, education, and awareness programs.

Therefore, reviewing and updating the plan annually or as changes occur is the best answer.

The most critical factor for the success of an information security program is management’s commitment to information security. Management’s commitment to information security means that the senior management supports, sponsors, funds, monitors and enforces the information security program within the organization. Management’s commitment to information security also demonstrates leadership, sets the tone and culture, and establishes the strategic direction and objectives for information security. User accountability for information security, alignment of information security with IT objectives, and integration of business and information security are also important factors for the success of an information security program, but they are not as critical as management’s commitment to information security, as they depend on or derive from it. References: Info Technology & Systems Resources | COBIT, Risk, Governance … - ISACA, IT Governance and Process Maturity

The first step when conducting an IT risk assessment is to identify assets to be protected, which include hardware, software, data, processes, people, and facilities that support the business objectives and operations of an organization. Identifying assets to be protected helps to establish the scope and boundaries of the risk assessment, as well as the value and criticality of each asset. Identifying potential threats, assessing vulnerabilities, and evaluating controls in place are subsequent steps in the risk assessment process that depend on the identification of assets to be protected. References: CISA Review Manual (Digital Version), Chapter 2: Governance & Management of IT, Section 2.3: IT Risk Management

The greatest advantage of vulnerability scanning over penetration testing is that the testing process can be automated to cover large groups of assets. Vulnerability scanning is an automated, high-level security test that reports its findings of known vulnerabilities in systems, networks, applications, and devices. Vulnerability scanning can be performed frequently, quickly, and efficiently to scan a large number of assets and identify potential weaknesses that need to be addressed. Vulnerability scanning can also help organizations comply with security standards and regulations, such as PCI DSS1.

The other options are not as advantageous as option D, as they may not reflect the true benefits or limitations of vulnerability scanning compared to penetration testing. The testing produces a lower number of false positive results, but this is not necessarily true, as vulnerability scanning may report vulnerabilities that are not exploitable or relevant in the context of the organization. Network bandwidth is utilized more efficiently, but this may not be a significant advantage, as vulnerability scanning may still consume considerable network resources depending on the scope and frequency of the scans. Custom-developed applications can be tested more accurately, but this is also not true, as vulnerability scanning may not be able to detect complex or unknown vulnerabilities that require manual analysis or exploitation.

References:

1: Vulnerability scanning vs penetration testing: What’s the difference? | TechRepublic

2: Vulnerability Scanning vs. Penetration Testing - Fortinet

3: Penetration Test Vs Vulnerability Scan | Digital Defense

4: Penetration Testing vs. Vulnerability Scanning: What’s the difference?

5: Penetration Testing vs. Vulnerability Scanning | Secureworks

6: PCI DSS Quick Reference Guide - PCI Security Standards Council

This is because the follow-up of agreed corrective actions for reported audit issues should be done after the auditee has had enough time to implement the corrective actions and demonstrate their effectiveness and sustainability. The follow-up audit should not be too soon or too late, but based on a reasonable and realistic timeframe that allows for adequate testing and verification of the control operation12.

Answer A. Progress updates indicate that the implementation of agreed actions is on track. is not the best answer, because progress updates are not sufficient to guide the follow-up audit timing. Progress updates are useful for monitoring and communicating the status and challenges of the corrective actions, but they do not provide conclusive evidence of the control operation. The follow-up audit should be based on actual results and outcomes, not on expectations or projections12.

Answer C. Business management has completed the implementation of agreed actions on schedule. is not the best answer, because the completion of the implementation of agreed actions is not enough to guide the follow-up audit timing. The completion of the implementation only indicates that the auditee has taken the necessary steps to address the audit issues, but it does not guarantee that the corrective actions are effective and sustainable. The follow-up audit should be based on the evaluation and validation of the control operation, not on the completion of the control implementation12.

Answer D. Regulators have announced a timeline for an inspection visit. is not the best answer, because the regulators’ inspection visit is not relevant to guide the follow-up audit timing. The regulators’ inspection visit is an external factor that may or may not coincide with the internal follow-up audit schedule. The follow-up audit should be based on the internal audit plan and objectives, not on the external audit requirements or expectations12.

A recovery point objective (RPO) is the maximum acceptable amount of data loss after an unplanned data-loss incident, expressed as an amount of time. This is generally thought of as the point in time before the event at which data can be successfully recovered – that is, the time elapsed since the most recent reliable backup1. RPOs are important to consider when reviewing an organization’s defined data backup and restoration procedures, because they determine how frequently the organization needs to perform backups, and how much data it can afford to lose in case of a disaster. RPOs are usually defined based on the business impact and criticality of the data, as well as the compliance and regulatory requirements. For example, a financial institution may have a very low RPO (such as a few minutes or seconds) for its transactional data, while a research institute may have a higher RPO (such as a few hours or days) for its experimental data.

The other possible options are:

A. Business continuity plan (BCP): A BCP is a document that outlines how an organization will continue to operate or resume its critical functions and processes in the event of a disruption or disaster. A BCP includes various elements, such as risk assessment, business impact analysis, recovery strategies, roles and responsibilities, communication plan, and testing and maintenance. A BCP is related to an organization’s defined data backup and restoration procedures, but it is not the most important factor to consider when reviewing them. A BCP defines the recovery objectives and strategies for the entire organization, while the data backup and restoration procedures are more specific and technical in nature.

C. Mean time to restore (MTTR): MTTR is a metric that measures the average time it takes to restore a system or service after a failure or outage. MTTR is an indicator of the efficiency and effectiveness of an organization’s recovery process, as well as the availability and reliability of its systems or services. MTTR is related to an organization’s defined data backup and restoration procedures, but it is not the most important factor to consider when reviewing them. MTTR reflects the actual performance of the recovery process, while the data backup and restoration procedures define the expected steps and actions for the recovery process.

D. Mean time between failures (MTBF): MTBF is a metric that measures the average time between failures or outages of a system or service. MTBF is an indicator of the quality and durability of an organization’s systems or services, as well as their susceptibility to failures or outages. MTBF is related to an organization’s defined data backup and restoration procedures, but it is not the most important factor to consider when reviewing them. MTBF reflects the potential frequency of failures or outages, while the data backup and restoration procedures define the contingency plans for failures or outages.

The greatest concern for an IS auditor when auditing an organization’s IT strategy development process is that information security was not included as a key objective in the IT strategic plan. Information security is a vital component of IT strategy, as it ensures the confidentiality, integrity and availability of information assets, and supports the business objectives and regulatory compliance. The other options are not as significant as the lack of information security in the IT strategic plan. References: CISA Review Manual (Digital Version), Chapter 1, Section 1.31

Data migration is the process of moving data from one system to another, which may involve changes in storage, database, or application. To perform a successful data migration, it is essential to understand the data structure of the new system, which defines how the data is organized, stored, and accessed. Understanding the new system’s data structure will help determine the following aspects of the data migration project:

The scope and requirements of the data migration, such as what data needs to be migrated, how much data needs to be migrated, and what are the quality and performance expectations.

The data mapping and transformation rules, such as how the data elements from the source system correspond to the data elements in the target system, and what transformations or conversions are needed to ensure compatibility and consistency.

The data validation and testing methods, such as how to verify that the migrated data is accurate, complete, and functional in the new system, and how to identify and resolve any errors or issues.

Therefore, understanding the new system’s data structure is a crucial first step in a data migration project, as it lays the foundation for the subsequent steps of data extraction, transformation, loading, validation, and testing.

Following a breach, the maximum amount of time before customers must be notified that their personal information may have been compromised depends on the industry regulations that apply to the organization. Different industries and jurisdictions may have different legal and regulatory requirements for breach notification, such as the General Data Protection Regulation (GDPR) in the European Union, the Health Insurance Portability and Accountability Act (HIPAA) in the United States, or the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. Industry standards, incident response plans, and information security policies are not as authoritative as industry regulations in determining the breach notification time frame. References: CISA Review Manual (Digital Version), [ISACA Privacy Principles and Program Management Guide]

The most effective control for protecting the confidentiality and integrity of data stored unencrypted on virtual machines is to monitor access to stored images and snapshots of virtual machines. Images and snapshots are copies of virtual machines that can be used for backup, restoration, or cloning purposes. If data stored on virtual machines are unencrypted, they may be exposed or compromised if unauthorized or malicious users access or copy the images or snapshots. Therefore, monitoring access to stored images and snapshots can help detect and prevent any unauthorized or suspicious activities, and provide audit trails for accountability and investigation.

Restricting access to images and snapshots of virtual machines, limiting creation of virtual machine images and snapshots, and reviewing logical access controls on virtual machines regularly are not the most effective controls for protecting the confidentiality and integrity of data stored unencrypted on virtual machines. These controls may help reduce the risk or impact of data exposure or compromise, but they do not provide sufficient visibility or assurance of data protection. Restricting access to images and snapshots may not prevent authorized users from abusing their privileges or credentials. Limiting creation of virtual machine images and snapshots may not address the existing copies that may contain sensitive data. Reviewing logical access controls on virtual machines regularly may not reflect the actual access activities on images and snapshots.

 The effectiveness of a risk management program can be measured by how well it reduces the residual risk, which is the risk that remains after applying controls, to an acceptable level. Inherent risk is the risk that exists before applying any controls, and it cannot be eliminated completely. Control risk is the risk that the controls fail to prevent or detect a risk event, and it is a component of residual risk. Overall risk is not a meaningful metric for assessing the effectiveness of a risk management program, as it does not account for the impact and likelihood of different risk events. References: CISA Review Manual (Digital Version), Chapter 1, Section 1.2.2

 The best strategy to optimize data storage without compromising data retention practices is to limit the size of file attachments being sent via email. This strategy can reduce the amount of storage space required for email messages, as well as the network bandwidth consumed by email traffic. File attachments can be large and often contain redundant or unnecessary information that can be compressed, converted, or removed before sending. By limiting the size of file attachments, the sender can encourage the use of more efficient formats, such as PDF or ZIP, or alternative methods of sharing files, such as cloud storage or web links. This can also improve the security and privacy of email communications, as large attachments may pose a higher risk of being intercepted, corrupted, or infected by malware.

References:

Data Storage Optimization: What is it and Why Does it Matter?

Data storage optimization 101: Everything you need to know

The best way to address segregation of duties issues in an organization with budget constraints is to implement compensating controls, which are alternative controls that reduce or eliminate the risk of errors or fraud due to inadequate segregation of duties. Compensating controls may include independent reviews, reconciliations, approvals, or supervisions. Rotating job duties periodically may reduce the risk of collusion or abuse of privileges, but it may also affect operational efficiency and continuity. Performing an independent audit may detect segregation of duties issues, but it does not prevent them. Hiring temporary staff may increase operational costs and introduce new risks. References: CISA Review Manual (Digital Version), Chapter 2, Section 2.4

 The project manager should be accountable for managing the risks to project benefits. Project benefits are the expected outcomes or value that a project delivers to its stakeholders, such as improved efficiency, quality, customer satisfaction, or revenue. Project risks are uncertain events or conditions that may affect the project objectives, scope, budget, schedule, or quality. The project manager is responsible for identifying, analyzing, prioritizing, responding to, and monitoring project risks throughout the project life cycle. The other options are not accountable for managing project risks, as they have different roles and responsibilities. The enterprise risk manager is responsible for overseeing the organization’s overall risk management framework and strategy, but not for managing specific project risks. The project sponsor is responsible for initiating, approving, and supporting the project, but not for managing project risks. The information security officer is responsible for ensuring that the project complies with the organization’s information security policies and standards, but not for managing project risks. References: CISA Review Manual (Digital Version), Chapter 3, Section 3.3

 The best method to safeguard data on an organization’s laptop computers is full disk encryption. Full disk encryption is a technique that encrypts all the data stored on a hard drive, including the operating system, applications, files, and folders. This means that if the laptop is lost, stolen, or accessed by an unauthorized person, they will not be able to read or modify any data without knowing the encryption key or password. Full disk encryption provides a strong level of protection for data at rest, as it prevents data leakage or exposure in case of physical theft or loss of the device.

References:

How to Protect the Data on Your Laptop

6 Steps to Practice Strong Laptop Security

 Write access to production program libraries presents the greatest risk when granted to a new member of the system development staff. Production program libraries contain executable code that runs on live systems and supports critical business functions. Write access allows a user to modify or delete existing programs, or add new programs to the library. If a user were to make unauthorized or erroneous changes to production programs, it could cause serious disruptions, errors, or security breaches in the organization’s operations. Therefore, write access to production program libraries should be restricted to authorized personnel only, and subject to strict change management controls. 

The IS auditor’s best course of action in this situation is to present observations for discussion only. Observations are factual statements or findings that are based on the audit evidence collected and analyzed during the audit. Observations can be presented to management for discussion and feedback, but they should not be considered as final conclusions or recommendations until the audit is completed and the audit report is issued. The other options are not appropriate for presenting the findings to date, as they may compromise the audit quality or integrity. Reviewing working papers with the auditee is not advisable, as working papers are confidential documents that contain the auditor’s notes, calculations, and opinions that may not be relevant or accurate for management’s review. Requesting the auditee provide management responses is premature, as management responses should be obtained after the audit report is issued and the audit findings and recommendations are finalized. Requesting management wait until a final report is ready for discussion is impractical, as management may have a legitimate interest or need to know the audit progress and results as soon as possible. References: CISA Review Manual (Digital Version), Chapter 2, Section 2.3

A post-implementation review (PIR) is an assessment conducted at the end of a project cycle to determine if the project was indeed successful and to identify any existing flaws in the project1. One of the main objectives of a PIR is to evaluate the outcome and functional value of a project1. Therefore, an IS auditor should be most concerned with whether the system meets the intended requirements and delivers the expected benefits to the stakeholders. A system that does not have a maintenance plan is a major risk, as it may not be able to cope with changing needs, fix errors, or prevent security breaches. A maintenance plan is essential for ensuring the system’s reliability, availability, and performance in the long term2.

The other options are less critical for a PIR, as they are more related to the project management aspects than the system quality aspects. The system may contain several minor defects that do not affect its functionality or usability, and these can be resolved in future updates. The system deployment may be delayed by three weeks due to unforeseen circumstances or dependencies, but this does not necessarily mean that the system is faulty or ineffective. The system may be over budget by 15% due to various factors such as scope creep, resource constraints, or market fluctuations, but this does not imply that the system is not valuable or beneficial.

References: 1: Post-Implementation Review Best Practices - MetaPM 2: What is Post-Implementation Review in Project Management?

 The most important consideration for an IS auditor when scheduling follow-up activities for agreed-upon management responses to remediate audit observations is the risk rating of original findings. The risk rating of original findings is an assessment of the potential impact or likelihood of an audit issue or observation on the organization’s objectives, operations, or reputation. The risk rating of original findings can help determine the priority and urgency of follow-up activities for agreed-upon management responses to remediate audit observations by ensuring that high-risk issues are addressed first and more frequently than low-risk issues. The other options are not as important as the risk rating of original findings in scheduling follow-up activities for agreed-upon management responses to remediate audit observations, as they do not reflect the significance or severity of audit issues or observations. Business interruption due to remediation is a possible consequence of implementing corrective actions to address audit issues or observations, but it does not indicate the priority or urgency of follow-up activities. IT budgeting constraints is a possible factor that may affect the availability or feasibility of resources for implementing corrective actions to address audit issues or observations, but it does not indicate the priority or urgency of follow-up activities. Availability of responsible IT personnel is a possible factor that may affect the accountability or responsiveness of staff for implementing corrective actions to address audit issues or observations, but it does not indicate the priority or urgency of follow-up activities. References: CISA Review Manual (Digital Version), Chapter 2, Section 2.4

 The decision to accept an IT control risk related to data quality should be the responsibility of the business owner. The business owner is the person who has the authority and accountability for the business process that relies on the data quality. The business owner should understand the impact of data quality issues on the business objectives, performance, and compliance. The business owner should also be involved in defining the data quality requirements, assessing the data quality risks, and implementing the data quality controls or mitigation strategies.

A disaster recovery plan (DRP) is a set of procedures and resources that enable an organization to restore its critical operations, data, and applications in the event of a disaster1. A DRP should be aligned with the organization’s business continuity plan (BCP), which defines the strategies and objectives for maintaining business functions during and after a disaster1.

To ensure that a DRP is effective, it should be tested regularly and thoroughly to identify and resolve any issues or gaps that might hinder its execution2345. Testing a DRP can help evaluate its feasibility, validity, reliability, and compatibility with the organization’s environment and needs4. Testing can also help prepare the staff, stakeholders, and vendors involved in the DRP for their roles and responsibilities during a disaster3.

There are different methods and levels of testing a DRP, depending on the scope, complexity, and objectives of the test4. Some of the common testing methods are:

Walkthrough testing: This is a step-by-step review of the DRP by the disaster recovery team and relevant stakeholders. It aims to verify the completeness and accuracy of the plan, as well as to clarify any doubts or questions among the participants45.

Simulation testing: This is a mock exercise of the DRP in a simulated disaster scenario. It aims to assess the readiness and effectiveness of the plan, as well as to identify any challenges or weaknesses that might arise during a real disaster45.

Checklist testing: This is a verification of the availability and functionality of the resources and equipment required for the DRP. It aims to ensure that the backup systems, data, and documentation are accessible and up-to-date45.

Full interruption testing: This is the most realistic and rigorous method of testing a DRP. It involves shutting down the primary site and activating the backup site for a certain period of time. It aims to measure the actual impact and performance of the DRP under real conditions45.

Parallel testing: This is a less disruptive method of testing a DRP. It involves running the backup site in parallel with the primary site without affecting the normal operations. It aims to compare and validate the results and outputs of both sites45.

Among these methods, full interruption testing would best demonstrate that an effective DRP is in place, as it provides the most accurate and comprehensive evaluation of the plan’s capabilities and limitations4. Full interruption testing can reveal any hidden or unforeseen issues or risks that might affect the recovery process, such as data loss, system failure, compatibility problems, or human errors4. Full interruption testing can also verify that the backup site can support the critical operations and services of the organization without compromising its quality or security4.

However, full interruption testing also has some drawbacks, such as being costly, time-consuming, risky, and disruptive to the normal operations4. Therefore, it should be planned carefully and conducted periodically with proper coordination and communication among all parties involved4.

The other options are not as effective as full interruption testing in demonstrating that an effective DRP is in place. Frequent testing of backups is only one aspect of checklist testing, which does not cover other components or scenarios of the DRP4. Annual walk-through testing is only a theoretical review of the DRP, which does not test its practical implementation or outcomes4. Periodic risk assessment is only a preparatory step for developing or updating the DRP, which does not test its functionality or performance4.

References: 2: Best Practices For Disaster Recovery Testing | Snyk 3: Disaster Recovery Plan (DR) Testing — Methods and Must-haves - US Signal 4: Disaster Recovery Testing: What You Need to Know - Enterprise Storage Forum 5: Disaster Recovery Testing Best Practices - MSP360 1: How to Test a Disaster Recovery Plan - Abacus

 A business continuity plan (BCP) is a system of prevention and recovery from potential threats to a company. The plan ensures that personnel and assets are protected and are able to function quickly in the event of a disaster1. A core part of a BCP is the documentation of workaround processes to keep a business function operational during recovery of IT systems. Workaround processes are alternative methods or procedures that can be used to perform a business function when the normal IT systems are unavailable or disrupted2. For example, if an online payment system is down, a workaround process could be to accept manual payments or use a backup system. Workaround processes help to minimize the impact of IT disruptions on the business operations and ensure continuity of service to customers and stakeholders3.

References:

1 explains what is a business continuity plan and why it is important.

2 defines what is a workaround process and how it can be used in a BCP.

3 provides examples of workaround processes for different business functions.

 The best detective control for a job scheduling process involving data transmission is job failure alerts that are automatically generated and routed to support personnel. Job failure alerts are notifications that indicate when a scheduled job or task fails to execute or complete successfully, such as due to errors, interruptions, or delays. Job failure alerts can help detect and correct any issues or anomalies in the job scheduling process involving data transmission by informing and alerting the support personnel who can investigate and resolve the problem. The other options are not as effective as job failure alerts in detecting issues or anomalies in the job scheduling process involving data transmission, as they do not provide timely or specific information or feedback. Metrics denoting the volume of monthly job failures are reported and reviewed by senior management is a reporting technique that can help measure and improve the performance and reliability of the job scheduling process, but it does not provide immediate or detailed information on individual job failures. Jobs are scheduled to be completed daily and data is transmitted using a Secure File Transfer Protocol (SFTP) is a preventive control that can help ensure the timeliness and security of the job scheduling process involving data transmission, but it does not detect any issues or anomalies that may occur during the process. Jobs are scheduled and a log of this activity is retained for subsequent review is a logging technique that can help record and track the status and results of the job scheduling process involving data transmission, but it does not provide real-time or proactive information on job failures. References: CISA Review Manual (Digital Version), Chapter 3, Section 3.2

The best recommendation to prevent fraudulent electronic funds transfers by accounts payable employees is dual control. Dual control is a segregation of duties control that requires two or more individuals to perform or authorize a transaction or activity. Dual control can prevent fraudulent electronic funds transfers by requiring independent verification and approval of payment requests, amounts, and recipients by different accounts payable employees. The other options are not as effective as dual control in preventing fraudulent electronic funds transfers, as they do not involve independent checks or approvals. Periodic vendor reviews are detective controls that can help identify any irregularities or anomalies in vendor payments, but they do not prevent fraudulent electronic funds transfers from occurring. Independent reconciliation is a detective control that can help compare and confirm payment records with bank statements, but it does not prevent fraudulent electronic funds transfers from occurring. Re-keying of monetary amounts is an input control that can help detect any errors or discrepancies in payment amounts, but it does not prevent fraudulent electronic funds transfers from occurring. References: CISA Review Manual (Digital Version), Chapter 3, Section 3.2

 A top-down maturity model process is a method of assessing and improving the maturity level of a process or a set of processes within an organization. A maturity level is a measure of how well-defined, controlled, measured, and optimized a process is. A top-down maturity model process starts with defining the desired maturity level and then identifying the gaps and improvement opportunities for each process. This helps prioritize the processes that need the most attention and improvement. Therefore, a result of utilizing a top-down maturity model process is identification of processes with the most improvement opportunities.

A means of benchmarking the effectiveness of similar processes with peers, a means of comparing the effectiveness of other processes within the enterprise, and identification of older, more established processes to ensure timely review are not results of utilizing a top-down maturity model process. These are possible benefits or objectives of using other types of maturity models or assessment methods, but they are not specific to a top-down approach.

Reviewing and evaluating application test cases is the most effective use of an IS auditor’s time during the evaluation of controls over a major application development project. Application test cases are designed to verify that the application meets the functional and non-functional requirements and specifications. They also help to identify and correct any errors, defects, or vulnerabilities in the application before it is deployed. By reviewing and evaluating the test cases, the IS auditor can assess the quality, reliability, security, and performance of the application and provide recommendations for improvement. 

 User requirements are statements that describe what the users expect from the software system in terms of functionality, quality, and usability. They are essential inputs for the software development process, as they guide the design, implementation, testing, and deployment of the system. Therefore, an IS auditor’s greatest concern when reviewing the early stages of a software development project would be the lack of acceptance criteria behind user requirements. Acceptance criteria are measurable conditions that define when a user requirement is met or satisfied. They help ensure that the user requirements are clear, complete, consistent, testable, and verifiable. Without acceptance criteria, it would be difficult to evaluate whether the system meets the user expectations and delivers value to the organization. Technical documentation, such as program code, is usually produced in later stages of the software development process. Completion of all requirements at the end of each sprint is not mandatory in agile software development methods, as long as there is a prioritized backlog of requirements that can be delivered incrementally. A detailed unit and system test plan is also important for ensuring software quality, but it depends on well-defined user requirements and acceptance criteria. References: Information Systems Acquisition, Development & Implementation, CISA Review Manual (Digital Version)

Network topology diagrams are the most important for an IS auditor to review when evaluating the design of controls related to network monitoring, because they show how the network components are connected and configured, and what security measures are in place to protect the network from unauthorized access or attacks. Incident monitoring logs, the ISP service level agreement, and reports of network traffic analysis are useful for evaluating the effectiveness and performance of network monitoring, but not the design of controls. References: CISA Review Manual (Digital Version), Chapter 5, Section 5.3.3

The best test to provide assurance that a health care organization is handling patient data appropriately is compliance with local laws and regulations, as these are the primary sources of authority and obligation for data protection and privacy. Compliance with action plans, industry standards, or organizational policies and procedures are also important, but they may not cover all the legal requirements or reflect the current best practices for handling patient data. References: CISA Review Manual (Digital Version), Chapter 2, Section 2.3

The greatest risk associated with an incomplete inventory of deployed software in an organization is the inability to deploy updated security patches. Security patches are updates that fix vulnerabilities or bugs in software that could be exploited by attackers. Without an accurate inventory of software versions and configurations, it is difficult to identify and apply the relevant patches in a timely manner, which exposes the organization to increased security risks. Inability to close unused ports on critical servers, inability to identify unused licenses within the organization, and inability to determine the cost of deployed software are not as critical as security risks. References: ISACA CISA Review Manual 27th Edition, page 308

The best recommendation to mitigate the risk of data leakage from lost or stolen devices that contain confidential data is to configure them to auto-wipe after multiple failed access attempts, as this would prevent unauthorized access and erase sensitive information from the device. Requiring employees to attend security awareness training, password protecting critical data files, or enabling device auto-lock function are also good practices, but they may not be sufficient or effective in preventing data leakage from lost or stolen devices. References: CISA Review Manual (Digital Version), Chapter 5, Section 5.3

Deferring remediation testing until the next audit is justified only when there are significant changes in the audit environment that affect the relevance or validity of the audit observations and recommendations. For example, if there are changes in the business processes, systems, regulations, or risks that require a new audit scope or approach. The other options are not valid justifications for deferring remediation testing, as they do not address the timeliness or quality of the audit follow-up process. The auditor who conducted the audit and agreed with the timeline has left the organization does not affect the responsibility of the audit function to ensure that remediation testing is performed as planned. Management’s planned actions are sufficient given the relative importance of the observations does not guarantee that management will actually implement those actions or that they will be effective in addressing the audit issues. Auditee management has accepted all observations reported by the auditor does not eliminate the need for verification of remediation actions by an independent party. References: CISA Review Manual (Digital Version), Chapter 2, Section 2.4

The IS auditor’s most important course of action after finding that several similar incidents were logged during the audit period is to determine if a root cause analysis was conducted. A root cause analysis is a systematic process that identifies the underlying causes of system failures or incidents. A root cause analysis can help to prevent recurrence of similar incidents, improve system performance and reliability, and enhance incident management processes. The IS auditor should evaluate whether a root cause analysis was performed for each incident, whether it was timely and thorough, and whether it resulted in effective corrective actions.

Reviewing input and output control reports to verify the accuracy of the system decisions is the most important procedure for the IS auditor to perform during the post-implementation review of intelligent-agent software for granting loans to customers, because it can help identify any errors or anomalies in the system logic or data that may affect the quality and reliability of the system outcomes. Reviewing system and error logs, signed approvals, and system documentation are also important procedures, but they are not as critical as verifying the accuracy of the system decisions. References: CISA Review Manual (Digital Version), Chapter 4, Section 4.2.21

The best document for an IS auditor to use in detecting a weakness in segregation of duties is a process flowchart. A process flowchart is a diagram that illustrates the sequence of steps, activities, tasks, or decisions involved in a business process. A process flowchart can help detect a weakness in segregation of duties by showing who performs what actions or roles in a process, and whether there is any overlap or conflict of interest among them. The other options are not as useful as a process flowchart in detecting a weakness in segregation of duties, as they do not show who performs what actions or roles in a process. A system flowchart is a diagram that illustrates the components, functions, interactions, or logic of an information system. A data flow diagram is a diagram that illustrates how data flows from sources to destinations through processes, stores, or external entities. An entity-relationship diagram is a diagram that illustrates how entities (such as tables) are related to each other through attributes (such as keys) in a database. References: CISA Review Manual (Digital Version), Chapter 3, Section 3.2

 Carbon dioxide fire suppression systems need to be combined with an automatic switch to shut down the electricity supply in the event of activation. This is because carbon dioxide displaces oxygen in the air and can create a suffocation hazard for people in the protected area. Therefore, it is essential to cut off the power source before releasing carbon dioxide to avoid electrical shocks and sparks that could ignite the fire again. Carbon dioxide systems are typically used for total flooding applications in spaces that are not habitable, such as server rooms or data centers. 

 When an IS audit reveals that a firewall was unable to recognize a number of attack attempts, the auditor’s best recommendation is to place an intrusion detection system (IDS) between the firewall and the Internet, as this would provide an additional layer of security and alert the organization of any malicious traffic that bypasses or penetrates the firewall. Placing an IDS between the firewall and the demilitarized zone (DMZ), the organization’s web server, or the organization’s network would not be as effective, as it would only monitor the traffic that has already passed through the firewall. References: CISA Review Manual (Digital Version), Chapter 5, Section 5.4.3

The best method to prevent wire transfer fraud by bank employees is system-enforced dual control. System-enforced dual control is a segregation of duties control that requires two or more individuals to perform or authorize a transaction or activity using a system that enforces this requirement. System-enforced dual control can prevent wire transfer fraud by requiring independent verification and approval of payment requests, amounts, and recipients by different bank employees using a system that does not allow any single employee to complete the transaction alone. The other options are not as effective as system-enforced dual control in preventing wire transfer fraud, as they do not involve independent checks or approvals using a system. Independent reconciliation is a detective control that can help compare and confirm payment records with bank statements, but it does not prevent wire transfer fraud from occurring. Re-keying of wire dollar amounts is an input control that can help detect any errors or discrepancies in payment amounts, but it does not prevent wire transfer fraud from occurring. Two-factor authentication control is an access control that can help verify the identity and authorization of bank employees, but it does not prevent wire transfer fraud from occurring. References: CISA Review Manual (Digital Version), Chapter 3, Section 3.2

The best recommendation to address the risk of privileged application accounts with passwords set to never expire in a 24/7 processing environment is to introduce database access monitoring into the environment. Database access monitoring is a security control that tracks and records all activities and transactions performed on a database, especially by privileged users or accounts. Database access monitoring can help address the risk of privileged application accounts with passwords set to never expire by detecting and alerting any unauthorized or abnormal access or actions on the database. The other options are not as effective as database access monitoring in addressing the risk, as they may cause disruption to the business or violate the access management policy. Modifying applications to no longer require direct access to the database is a complex and costly solution that may affect the functionality or performance of the applications, and it may not be feasible or practical in a 24/7 processing environment. Modifying the access management policy to make allowances for application accounts is a risky solution that may create exceptions or loopholes in the policy, and it may not comply with the best practices or standards for password management. Scheduling downtime to implement password changes is a disruptive solution that may affect the availability or continuity of the systems or applications, and it may not be acceptable or possible in a 24/7 processing environment. References: CISA Review Manual (Digital Version), Chapter 5, Section 5.2.4

The primary role of an audit reviewer with regard to evidence is to ensure that evidence is sufficient to support audit conclusions. Evidence is the information obtained by the auditor to provide a reasonable basis for the audit opinion or findings. Evidence should be sufficient, reliable, relevant, and useful to support the audit objectives and criteria. The audit reviewer should evaluate the quality and quantity of evidence collected by the auditor and determine if it is adequate to draw valid conclusions and recommendations. Ensuring unauthorized individuals do not tamper with evidence after it has been captured is a role of the auditor, not the audit reviewer. The auditor is responsible for safeguarding the evidence from loss, damage, or alteration during the audit process. The auditor should also document the source, date, and method of obtaining the evidence, as well as any limitations or restrictions on its use or disclosure. Ensuring appropriate statistical sampling methods were used is a role of the auditor, not the audit reviewer. The auditor is responsible for selecting an appropriate sampling method and technique that can provide sufficient evidence to achieve the audit objectives and criteria. The auditor should also document the sampling plan, population, sample size, selection method, evaluation method, and results. Ensuring evidence is labeled to show it was obtained from an approved source is a role of the auditor, not the audit reviewer. The auditor is responsible for labeling the evidence to indicate its origin, nature, and ownership. The auditor should also ensure that the evidence is obtained from reliable and credible sources that can be verified and corroborated. References: ISACA CISA Review Manual 27th Edition, page 295

 An IS auditor would be most concerned if process ownership has not been established for the information asset management process, as this would indicate a lack of accountability, responsibility, and authority for managing the assets throughout their lifecycle. The process owner should also ensure that the process is aligned with the organization’s objectives, policies, and standards. The process should require specifying the physical locations of assets, include asset review, and identify asset value, but these are less critical than establishing process ownership. References: CISA Review Manual (Digital Version), Chapter 3, Section 3.3

Residual risk from the findings of previous audits should be the primary basis for prioritizing follow-up audits, because it reflects the level of exposure and potential impact that remains after management has implemented corrective actions or accepted the risk. Follow-up audits should focus on verifying whether the residual risk is within acceptable levels and whether the corrective actions are effective and sustainable. Audit cycle defined in the audit plan, complexity of management’s action plans, and recommendation from executive management are not valid criteria for prioritizing follow-up audits, because they do not consider the residual risk from previous audits. References: CISA Review Manual (Digital Version), Chapter 2, Section 2.4.3

 The most important thing for the organization to ensure when reducing the actual retention period for media containing completed low-value transactions is that the retention period complies with data owner responsibilities. Data owners are accountable for the quality, security, and availability of the data under their control. They are also responsible for defining and enforcing data retention policies that comply with legal, regulatory, contractual, and business requirements. Data owners should be consulted and involved in any decision that affects the retention period of their data, as they are ultimately liable for any consequences of data loss or breach.

The policy includes a strong risk-based approach, the retention period allows for review during the year-end audit, and the total transaction amount has no impact on financial reporting are not the most important things for the organization to ensure when reducing the actual retention period for media containing completed low-value transactions. These are possible factors or benefits that may influence or justify the decision, but they do not override or replace the data owner responsibilities.

The best way to ensure the quality and integrity of test procedures used in audit analytics is to centralize procedures and implement change control. Centralizing procedures means storing them in a common repository that can be accessed and updated by authorized users. Change control means implementing a process for tracking, reviewing, approving, and documenting any changes made to the procedures. This ensures that the procedures are consistent, accurate, reliable, and secure. References: CISA Review Manual, 27th Edition, page 401

The best guard against the risk of attack by hackers is encryption. Encryption is the process of transforming data into an unreadable format using a secret key or algorithm. Encryption can protect data in transit and at rest from unauthorized access, modification, or disclosure by hackers. Encryption can also ensure the authenticity and integrity of data by using digital signatures or hashes.

Tunneling, message validation, and firewalls are not the best guards against the risk of attack by hackers. Tunneling is a technique that encapsulates one network protocol within another to create a secure connection between two endpoints. Message validation is a process that verifies the format, content, and origin of a message before accepting it. Firewalls are devices or software that filter network traffic based on predefined rules. These controls may help reduce the exposure or impact of hacker attacks, but they do not provide the same level of protection as encryption.

 The most important consideration for a go-live decision when implementing an upgraded enterprise resource planning (ERP) system is the business case. The business case is the document that defines and justifies the need, value, feasibility, and risks of the project. It also outlines the expected costs, benefits, outcomes, and impacts of the project. The business case provides the basis for measuring and evaluating the success of the project. Therefore, before deciding to go live with an upgraded ERP system, it is essential to review and validate the business case to ensure that it is still relevant, accurate, realistic, and achievable.

A rollback strategy, test cases, and post-implementation review objectives are not the most important considerations for a go-live decision when implementing an upgraded ERP system. These are important elements of project planning, execution, and evaluation, but they are not sufficient to determine whether the project is worth pursuing or delivering. These elements should be aligned with and derived from the business case.

 The most important thing to include in forensic data collection and preservation procedures is preserving data integrity. Data integrity is the property that ensures that data is accurate, complete, and consistent throughout its lifecycle. Preserving data integrity is essential for forensic data collection and preservation procedures because it ensures that the data can be used as valid and reliable evidence in legal proceedings or investigations. Preserving data integrity can be achieved by using methods such as hashing, checksums, digital signatures, write blockers, tamper-evident seals, or timestamps. The other options are not as important as preserving data integrity in forensic data collection and preservation procedures, as they do not affect the validity or reliability of the data. Assuring the physical security of devices is a security measure that protects devices from unauthorized access, theft, damage, or destruction, but it does not ensure that the data on the devices is accurate, complete, and consistent. Maintaining chain of custody is a documentation technique that records and tracks the handling and transfer of devices or data among different parties involved in forensic activities, but it does not ensure that the data on the devices is accurate, complete, and consistent. Determining tools to be used is a planning activity that selects and prepares the appropriate tools for forensic data collection and preservation procedures, but it does not ensure that the data collected and preserved by the tools is accurate, complete, and consistent. References: CISA Review Manual (Digital Version), Chapter 5, Section 5.4

 An organization’s audit charter primarily describes the auditors’ authority to conduct audits. The audit charter is a formal document that defines the purpose, scope, responsibilities, and reporting relationships of the internal audit function. It also establishes the auditors’ right of access to information, records, personnel, and physical properties relevant to their work. The audit charter provides the basis for the auditors’ independence and accountability to the governing body and senior management. 

Application level firewalls are the best control to prevent the transfer of files to external parties through instant messaging (IM) applications, because they can inspect and filter network traffic based on application-specific protocols and commands, such as IM file transfer commands. Application level firewalls can block or allow IM file transfers based on predefined rules or policies. File level encryption, file transfer protocol (FTP), and instant messaging policy are not effective controls to prevent IM file transfers, because they do not restrict or monitor IM network traffic. References: CISA Review Manual (Digital Version), Chapter 5, Section 5.4.1

The best way to determine whether a test of a disaster recovery plan (DRP) was successful is to analyze whether predetermined test objectives were met. Test objectives are specific, measurable, achievable, relevant, and time-bound (SMART) goals that define what the test aims to accomplish and how it will be evaluated. Test objectives should be aligned with the DRP objectives and scope, and should cover aspects such as recovery time objectives (RTOs), recovery point objectives (RPOs), critical business functions, roles and responsibilities, communication channels, backup systems, and contingency procedures. By comparing the actual test results with the expected test objectives, the IS auditor can measure the effectiveness and efficiency of the DRP and identify any gaps or weaknesses that need to be addressed. 

Business processes should be the primary focus of an IS auditor when developing a risk-based IS audit program, because they represent the core activities and functions of the organization that support its objectives and goals. Business processes also involve the use of IT resources and systems that may pose risks to the organization’s performance and compliance. A risk-based IS audit program should identify and assess the risks associated with the business processes and determine the appropriate audit scope and procedures to provide assurance on their effectiveness and efficiency. Portfolio management, business plans, and IT strategic plans are also relevant factors for developing a risk-based IS audit program, but they are not as important as business processes. References: CISA Review Manual (Digital Version), Chapter 2, Section 2.2.1

The best recommendation to facilitate compliance with the regulation that requires organizations to report significant security incidents to the regulator within 24 hours of identification is to include the requirement in the incident management response plan. An incident management response plan is a document that defines the roles, responsibilities, procedures, and tools for managing security incidents effectively and efficiently. Including the requirement in the incident management response plan can help ensure that security incidents are identified, classified, reported, and escalated in accordance with the regulation. The other options are not as effective as including the requirement in the incident management response plan, as they do not address all aspects of incident management or compliance. Establishing key performance indicators (KPIs) for timely identification of security incidents is a monitoring technique that can help measure and improve the performance of incident management processes, but it does not ensure compliance with the regulation. Enhancing the alert functionality of the intrusion detection system (IDS) is a technical control that can help detect and notify security incidents faster, but it does not ensure compliance with the regulation. Engaging an external security incident response expert for incident handling is a contingency measure that can help augment the organization’s internal capabilities and resources for managing security incidents, but it does not ensure compliance with the regulation. References: CISA Review Manual (Digital Version), Chapter 4, Section 4.2.2