A batch program runs every night to raise invoices. The next day these invoices are posted out to customers by a clerk. Customers pay the invoices with cheques. The cheques are then banked by a clerk. In this scenario, which of the following represents a business event?
An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?
An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?
Different reactions may be observed when a change to working methods is proposed. These reactions include:
a. Enthusiasm for the change.
b. Fear of the change.
c. Reduced performance on the job.
d. Reluctant acceptance of the change.
Which of the following represents the typical sequence of these four reactions?
A system must hold the price of every product sold by the company. Which of the following is the price likely to be?
A software house is developing a software package specifically for hotel management. A business analyst
has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?
Style guides, manuals and job descriptions are examples of what type of knowledge?
Which of the following models shows the driving and resisting forces of change?
Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?
The table below shows the costs and savings associated with a project. In which of the following years does the project break even?
Which of the following is explicitly considered as a force in Porter's five forces model?
A convenience food manufacturer has undertaken a strategic analysis study and has identified a threat from groups lobbying against the use of packaging for food products. Which of the PESTLE categories would have helped highlight this threat?
An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?
An airline wishes to assess the punctuality of its flights. What type of business activity would do this?
Which of the following investigation techniques is MOST appropriate for collecting quantitative information?
Which of the following techniques can be used to pull together the results of an analysis of the external and internal business environment of an organization?
What are subsequent changes subject to once a requirements document has been signed off?
In a particular organization it is common practice to call all managers by their first name. It is part of the culture of the organization. Newcomers are quickly corrected if they do not follow this informal approach. What would knowing about this convention be classified as in Requirements Engineering?
A company holds information about 1000 customers. It receives, on average, 50 orders per day. Each order must be placed by only one customer. Customers must have placed at least one order but may place several. An analyst has shown an association between the classes Customer and Order. What multiplicities should she show at the Order end of this association?
The Boston Box may be used to analyse the portfolio of businesses owned by an organization. Which of the following animals does it use in its term for businesses that have low market share in a market with low growth?
It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?
A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much. How would this requirement be prioritised in the MoSCoW classification?
A project reporting system stores information about Employees. How would an Employee be represented in an entity-relationship diagram?
An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?
An IT department needs to upgrade its hardware to run the new version of an established operating system. The cost of this required upgrade is $2 million. As an alternative, the IT director has suggested that the company should change to a completely different operating system. Although this will cost $6 million, the change will bring many other benefits, including cheaper maintenance costs and increased security. What is the avoided cost in his proposal?
The following is a list of statements concerning investigation techniques.
a. Questionnaires are an effective way of developing rapport with the business users.
b. Workshops are an effective way of obtaining user buy-in and acceptance.
c. Protocol analysis involves following a user for a period to find out what they do.
d. Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?
The Business Activity Model shows the doing activities of a business system. Which element of CATWOE do these activities relate to?
Which stage in the waterfall model is considered as several separate stages in the V model?
A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?
The senior managers of an organization recognize that they employ knowledgeable, committed staff. Under which category of a SWOT will this be recorded?
An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?
Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?
Business Analysis competencies are divided into three groups. Which of the following are the groups of competencies for a Business Analyst?
a. IT skills.
b. Behavioural skills and personal qualities.
c. Techniques.
d. Project Management Support.
e. Business Knowledge.