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CBAF-001 Sample Questions Answers

Questions 4

A batch program runs every night to raise invoices. The next day these invoices are posted out to customers by a clerk. Customers pay the invoices with cheques. The cheques are then banked by a clerk. In this scenario, which of the following represents a business event?

Options:

A.

System prints invoices.

B.

Clerk sends invoices to customers.

C.

Customer's cheque is received.

D.

Clerk banks the cheque.

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Questions 5

What does the 0' stand for in the CATVVOE analysis?

Options:

A.

The objectives of the business system under review.

B.

Theopportunities for change in the business system under review.

C.

The organization of the business system under review.

D.

The owner of the business system under review.

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Questions 6

An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?

Options:

A.

As (8 .. 100) at the Department end of the relationship.

B.

As a many-to-many between Department and Employee.

C.

As a one-to-one between Department and Employee.

D.

As a one-to-many between Departmentand Employee.

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Questions 7

Which of the following statements is TRUE?

Options:

A.

The IRR of every project is based on it achieving a Net Present Value of zero.

B.

It is preferable for the calculated IRR of a project to be below bank interest rates.

C.

Discounted cash flowsdo not usually take into account the time value of money.

D.

When comparing two projects, the one with the lower NPV should be preferred.

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Questions 8

An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

Options:

A.

Activity sampling.

B.

Protocol analysis.

C.

Document analysis

D.

Structured observation.

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Questions 9

Different reactions may be observed when a change to working methods is proposed. These reactions include:

a. Enthusiasm for the change.

b. Fear of the change.

c. Reduced performance on the job.

d. Reluctant acceptance of the change.

Which of the following represents the typical sequence of these four reactions?

Options:

A.

b, d, c and a.

B.

a, b, c and d.

C.

b, c, d and a.

D.

a, b, d and c.

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Questions 10

A system must hold the price of every product sold by the company. Which of the following is the price likely to be?

Options:

A.

An attribute.

B.

An entity.

C.

An object.

D.

A use case.

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Questions 11

A software house is developing a software package specifically for hotel management. A business analyst

has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?

Options:

A.

Domain knowledge.

B.

Problem solving.

C.

Team leadership.

D.

Project management.

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Questions 12

Style guides, manuals and job descriptions are examples of what type of knowledge?

Options:

A.

Explicit.

B.

Implicit.

C.

Tacit.

D.

Organizational.

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Questions 13

Which of the following models shows the driving and resisting forces of change?

Options:

A.

Force field analysis.

B.

Five forces model.

C.

Power/impact grid.

D.

Learning cycle.

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Questions 14

Which of the following is a primary activity in the value chain?

Options:

A.

Procurement.

B.

Firm infrastructure.

C.

Service.

D.

Technology development.

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Questions 15

Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?

Options:

A.

Assign resources.

B.

Resource.

C.

Project Manager.

D.

Project.

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Questions 16

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

Options:

A.

Year 2.

B.

Year 3.

C.

Year 4.

D.

The project does not pay back within the four year period.

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Questions 17

Which of the following is explicitly considered as a force in Porter's five forces model?

Options:

A.

Rivalry between suppliers.

B.

Government legislation.

C.

Internal business processes.

D.

Bargaining power of buyers.

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Questions 18

A convenience food manufacturer has undertaken a strategic analysis study and has identified a threat from groups lobbying against the use of packaging for food products. Which of the PESTLE categories would have helped highlight this threat?

Options:

A.

Legal.

B.

Environmental.

C.

Technological.

D.

Economic.

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Questions 19

An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

Options:

A.

Questionnaires.

B.

Interviewing.

C.

Special purpose records.

D.

Document analysis.

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Questions 20

An airline wishes to assess the punctuality of its flights. What type of business activity would do this?

Options:

A.

An enabling activity.

B.

A controlling activity.

C.

A planning activity.

D.

A monitoring activity.

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Questions 21

Which of the following describes the objectives in a MOST analysis?

Options:

A.

The statements declaring what the business is in and what it intends toachieve.

B.

The approach the organization intends to take to achieve its declared mission.

C.

The goals against which the organization's achievements can be measured.

D.

The detailed means by which an agreed business strategy will be implemented.

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Questions 22

Which of the following BEST describes the term value proposition?

Options:

A.

The net present value of a proposed project.

B.

The value that a product or service offers to customers.

C.

The proposed value of benefits in a cost-benefit analysis.

D.

The value of the Internal Rate of Return of a project.

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Questions 23

Which of the following investigation techniques is MOST appropriate for collecting quantitative information?

Options:

A.

Workshops.

B.

Activity sampling.

C.

Interviewing.

D.

Prototyping.

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Questions 24

Which of the following is a primary activity in the value chain?

Options:

A.

Human Resources (HR).

B.

Procurement.

C.

Information Technology (IT).

D.

Marketing and Sales.

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Questions 25

Which of the following techniques can be used to pull together the results of an analysis of the external and internal business environment of an organization?

Options:

A.

SWOT analysis.

B.

Resource audit.

C.

Five-forces model.

D.

Balanced business scorecard.

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Questions 26

What are subsequent changes subject to once a requirements document has been signed off?

Options:

A.

Requirements verification.

B.

Requirements documentation.

C.

Requirements validation.

D.

Requirements management.

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Questions 27

In a particular organization it is common practice to call all managers by their first name. It is part of the culture of the organization. Newcomers are quickly corrected if they do not follow this informal approach. What would knowing about this convention be classified as in Requirements Engineering?

Options:

A.

Explicit individual knowledge.

B.

Tacit individual knowledge.

C.

Explicit corporate knowledge.

D.

Tacit corporate knowledge.

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Questions 28

A company holds information about 1000 customers. It receives, on average, 50 orders per day. Each order must be placed by only one customer. Customers must have placed at least one order but may place several. An analyst has shown an association between the classes Customer and Order. What multiplicities should she show at the Order end of this association?

Options:

A.

0 .. *.

B.

1.*.

C.

0 .. 50.

D.

1..1000.

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Questions 29

Which of the following BEST describes an ethnographic study?

Options:

A.

A study which uses prototype graphical screens to demonstrate a user requirement.

B.

A study of users in their workplace undertaking representative simulated scenarios.

C.

A study where the analyst spends an extended period of time in the target environment.

D.

A study which ensures that the needs of a wide range of ethnic groups are considered.

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Questions 30

The Boston Box may be used to analyse the portfolio of businesses owned by an organization. Which of the following animals does it use in its term for businesses that have low market share in a market with low growth?

Options:

A.

Cow.

B.

Cat.

C.

Dog.

D.

Goat.

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Questions 31

It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?

Options:

A.

The validation of the requirement.

B.

The source of the requirement.

C.

The resolution of the requirement.

D.

The justification of the requirement.

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Questions 32

A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much. How would this requirement be prioritised in the MoSCoW classification?

Options:

A.

As a 'M'.

B.

As a 'C'.

C.

As a 'S'.

D.

As a 'W'.

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Questions 33

Which of the following statements about a BAM is correct?

Options:

A.

The BAM is concerned with who carries out the activities.

B.

The BAM is concernedwith where activities are carried out.

C.

There will be one BAM for each business perspective.

D.

The BAM is an AS-IS model of the real world.

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Questions 34

On a class diagram, what do the multiplicities represent?

Options:

A.

The number of attributes held within each class.

B.

The minimum and maximum number of operations in eachclass.

C.

The minimum and maximum number of objects in each class.

D.

The business rules for an association between two classes.

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Questions 35

A project reporting system stores information about Employees. How would an Employee be represented in an entity-relationship diagram?

Options:

A.

As an Actor.

B.

As an Attribute.

C.

As anEntity.

D.

As a Relationship.

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Questions 36

An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?

Options:

A.

Ethnographic study.

B.

Interviewing.

C.

Activity sampling.

D.

Protocol analysts.

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Questions 37

An IT department needs to upgrade its hardware to run the new version of an established operating system. The cost of this required upgrade is $2 million. As an alternative, the IT director has suggested that the company should change to a completely different operating system. Although this will cost $6 million, the change will bring many other benefits, including cheaper maintenance costs and increased security. What is the avoided cost in his proposal?

Options:

A.

$2 million.

B.

$4 million.

C.

$6 million.

D.

$8 million.

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Questions 38

Which of the following statements is TRUE?

Options:

A.

Improving the business process is concerned with removing problems identified in the AS-IS process.

B.

Introducing bottlenecks is an important principle of business process re-design.

C.

It isnot permissible to show decision diamonds on a swim-lane diagram.

D.

Processes cannot be improved by changing the sequence of activities alone.

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Questions 39

The following is a list of statements concerning investigation techniques.

a. Questionnaires are an effective way of developing rapport with the business users.

b. Workshops are an effective way of obtaining user buy-in and acceptance.

c. Protocol analysis involves following a user for a period to find out what they do.

d. Scenarios can be used as an effective basis for the development of prototypes.

Which of the following is correct?

Options:

A.

Statements a and care incorrect, statements b and d are correct.

B.

Statements a and d are incorrect, statements b and carecorrect

C.

Statements b and care incorrect, statements a and d are correct.

D.

Statements c and d are incorrect, statements a and b are correct.

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Questions 40

The Business Activity Model shows the doing activities of a business system. Which element of CATWOE do these activities relate to?

Options:

A.

Transformation.

B.

Actors.

C.

Environment.

D.

Owner.

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Questions 41

Which of the following only includes explicit corporate knowledge?

Options:

A.

Skills, values, communities of practice.

B.

Job descriptions, tasks, targets.

C.

Culture, norms, historicaldata.

D.

Style guides, procedures, processes.

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Questions 42

Which stage in the waterfall model is considered as several separate stages in the V model?

Options:

A.

Development.

B.

Analysis.

C.

Testing.

D.

Design.

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Questions 43

A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?

Options:

A.

An intangible cost.

B.

A tangible benefit.

C.

An intangible benefit.

D.

A tangible cost.

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Questions 44

The senior managers of an organization recognize that they employ knowledgeable, committed staff. Under which category of a SWOT will this be recorded?

Options:

A.

Weaknesses,

B.

Opportunities.

C.

Threats.

D.

Strengths.

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Questions 45

An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?

Options:

A.

Workshops.

B.

Interviewing.

C.

Ethnographic study.

D.

Prototyping.

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Questions 46

Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?

Options:

A.

Scenario analysis.

B.

Protocol analysis.

C.

Shadowing.

D.

Activity sampling.

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Questions 47

Why should requirements be SMART?

Options:

A.

To ensure that the requirement supportsbusiness objectives.

B.

To ensure that the requirement is intelligently expressed.

C.

To ensure that the requirement is well formed.

D.

To ensure that the requirement is graphically modelled.

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Questions 48

Business Analysis competencies are divided into three groups. Which of the following are the groups of competencies for a Business Analyst?

a. IT skills.

b. Behavioural skills and personal qualities.

c. Techniques.

d. Project Management Support.

e. Business Knowledge.

Options:

A.

b, c and e.

B.

a, band e.

C.

b, c and d.

D.

a, dand e.

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Exam Code: CBAF-001
Exam Name: Certified Business Analyst - Foundation
Last Update: Nov 20, 2024
Questions: 160
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