CCAK Sample Questions Answers

To ensure a cloud service provider is complying with an organization’s privacy requirements, a cloud auditor should first review the organizational policies, standards, and procedures that define the privacy objectives, expectations, and responsibilities of the organization. The organizational policies, standards, and procedures should also reflect the legal and regulatory requirements that apply to the organization and its cloud service provider, as well as the best practices and guidelines for cloud privacy. The organizational policies, standards, and procedures should provide the basis for evaluating the cloud service provider’s privacy practices and controls, as well as the contractual terms and conditions that govern the cloud service agreement. The cloud auditor should compare the organizational policies, standards, and procedures with the cloud service provider’s self-disclosure statements, third-party audit reports, certifications, attestations, or other evidence of compliance123.

Reviewing the adherence to organization policies, standards, and procedures (B) is a subsequent step that the cloud auditor should perform after reviewing the organizational policies, standards, and procedures themselves. The cloud auditor should assess whether the cloud service provider is following the organization’s policies, standards, and procedures consistently and effectively, as well as whether the organization is monitoring and enforcing the compliance of the cloud service provider. The cloud auditor should also identify any gaps or deviations between the organization’s policies, standards, and procedures and the actual practices and controls of the cloud service provider123.

Reviewing the legal and regulatory requirements © is an important aspect of ensuring a cloud service provider is complying with an organization’s privacy requirements, but it is not the first step that a cloud auditor should take. The legal and regulatory requirements may vary depending on the jurisdiction, industry, or sector of the organization and its cloud service provider. The legal and regulatory requirements may also change over time or be subject to interpretation or dispute. Therefore, the cloud auditor should first review the organizational policies, standards, and procedures that incorporate and translate the legal and regulatory requirements into specific and measurable privacy objectives, expectations, and responsibilities for both parties123.

Reviewing the IT infrastructure (D) is not a relevant or sufficient step for ensuring a cloud service provider is complying with an organization’s privacy requirements. The IT infrastructure refers to the hardware, software, network, and other components that support the delivery of cloud services. The IT infrastructure is only one aspect of cloud security and privacy, and it may not be accessible or visible to the cloud auditor or the organization. The cloud auditor should focus on reviewing the privacy practices and controls that are implemented by the cloud service provider at different layers of the cloud service model (IaaS, PaaS, SaaS), as well as the contractual terms and conditions that define the privacy rights and obligations of both parties123. References :=

• Cloud Audits and Compliance: What You Need To Know - Linford & Company LLP
• Trust in the Cloud in audits of cloud services - PwC
• Cloud Compliance & Regulations Resources | Google Cloud

 Under the General Data Protection Regulation (GDPR), organizations are required to report a data breach to the appropriate supervisory authority within 72 hours of becoming aware of it. This timeframe is critical to ensure timely communication with the authorities and affected individuals, if necessary, to mitigate any potential harm caused by the breach.

References = This requirement is outlined in the GDPR guidelines, which emphasize the importance of prompt reporting to maintain compliance and protect individual rights and freedoms12345.

Identity and access management (IAM) and data protection are the areas that should be reviewed when auditing a public cloud, as they are the key aspects of cloud security and compliance that affect both the cloud service provider and the cloud service customer. IAM and data protection refer to the methods and techniques that ensure the confidentiality, integrity, and availability of data and resources in the cloud environment. IAM involves the use of credentials, policies, roles, permissions, and tokens to verify the identity and access rights of users or devices. Data protection involves the use of encryption, backup, recovery, deletion, and retention to protect data from unauthorized access, modification, loss, or disclosure123.

Patching and configuration (A) are not the areas that should be reviewed when auditing a public cloud, as they are not the key aspects of cloud security and compliance that affect both the cloud service provider and the cloud service customer. Patching and configuration refer to the processes and practices that ensure the security, reliability, and performance of the cloud infrastructure, platform, or software. Patching involves the use of updates or fixes to address vulnerabilities, bugs, errors, or exploits that may compromise or affect the functionality of the cloud components. Configuration involves the use of settings or parameters to customize or optimize the functionality of the cloud components. Patching and configuration are mainly under the responsibility of the cloud service provider, as they own and operate the cloud infrastructure, platform, or software. The cloud service customer has limited or no access or control over these aspects123.

Vulnerability management and cyber security reviews (B) are not the areas that should be reviewed when auditing a public cloud, as they are not specific or measurable aspects of cloud security and compliance that can be easily audited or tested. Vulnerability management and cyber security reviews refer to the processes and practices that identify, assess, treat, monitor, and report on the risks that affect the security posture of an organization or a domain. Vulnerability management involves the use of tools or techniques to scan, analyze, prioritize, remediate, or mitigate vulnerabilities that may expose an organization or a domain to threats or attacks. Cyber security reviews involve the use of tools or techniques to evaluate, measure, benchmark, or improve the security capabilities or maturity of an organization or a domain. Vulnerability management and cyber security reviews are general or broad terms that encompass various aspects of cloud security and compliance, such as IAM, data protection, patching, configuration, etc. Therefore, they are not specific or measurable areas that can be audited or tested individually123.

Source code reviews and hypervisor (D) are not the areas that should be reviewed when auditing a public cloud, as they are not relevant or accessible aspects of cloud security and compliance for most cloud service customers. Source code reviews refer to the processes and practices that examine the source code of software applications or systems to identify errors, bugs, vulnerabilities, or inefficiencies that may affect their quality, functionality, or security. Hypervisor refers to the software that allows the creation and management of virtual machines on a physical server. Source code reviews and hypervisor are mainly under the responsibility of the cloud service provider, as they own and operate the software applications or systems that deliver cloud services. The cloud service customer has no access or control over these aspects123. References :=

• Cloud Audits: A Guide for Cloud Service Providers - Cloud Standards …
• Cloud Audits: A Guide for Cloud Service Customers - Cloud Standards …
• Cloud Auditing Knowledge: Preparing for the CCAK Certificate Exam

The auditor’s next course of action should be to review the contract and DR capability of the cloud service provider. This will help the auditor to verify if the provider has a DR plan that meets the organization’s requirements and expectations, and if the provider has evidence of testing and validating the plan annually. The auditor should also check if the contract specifies the roles and responsibilities of both parties, the RTO and RPO values, the SLA terms, and the penalties for non-compliance.

Reviewing the security white paper of the provider (option A) might give some information about the provider’s security practices and controls, but it might not be sufficient or relevant to assess the DR plan. Reviewing the provider’s audit reports (option B) might also provide some assurance about the provider’s compliance with standards and regulations, but it might not address the specific DR needs of the organization. Planning an audit of the provider (option D) might be a possible course of action, but it would require more time and resources, and it might not be feasible or necessary if the contract and DR capability are already satisfactory. References:

• Disaster recovery planning guide
• Audit a Disaster Recovery Plan
• How to Maintain and Test a Business Continuity and Disaster Recovery Plan

 According to the ISACA Cloud Auditing Knowledge Certificate Study Guide, the final decision to include a material finding in a cloud audit report should be made by the cloud auditor1. A material finding is a significant error or risk in the cloud service that could affect the achievement of the audit objectives or the cloud customer’s business outcomes. The cloud auditor is responsible for identifying, evaluating, and reporting the material findings based on the audit criteria, methodology, and evidence. The cloud auditor should also communicate the material findings to the auditee and other relevant stakeholders, and obtain their feedback and responses.

The other options are not correct. Option A is incorrect, as the auditee’s senior management is not in charge of the audit report, but rather the subject of the audit. The auditee’s senior management should provide their perspective and action plans for the material findings, but they cannot decide whether to include or exclude them from the report. Option B is incorrect, as the organization’s CEO is not involved in the audit process, but rather the ultimate recipient of the audit report. The organization’s CEO should review and act upon the audit report, but they cannot influence the content of the report. Option D is incorrect, as the organization’s CISO is not an independent party, but rather a stakeholder of the audit. The organization’s CISO should support and collaborate with the cloud auditor, but they cannot make the final decision on the material findings. References:

• ISACA Cloud Auditing Knowledge Certificate Study Guide, page 19-20.

The most useful document for an auditor to review when seeking visibility into the cloud supply chain for a newly acquired Software as a Service (SaaS) solution is the SaaS provider contract. The contract is the legal agreement that defines the terms and conditions of the cloud service, including the roles, responsibilities, and obligations of the parties involved1. The contract should also specify the service level agreements (SLAs), security and privacy requirements, data ownership and governance, incident response and reporting, audit rights and access, and subcontracting or outsourcing arrangements of the SaaS provider2. By reviewing the contract, the auditor can gain insight into the cloud supply chain and assess the risks, controls, and compliance of the SaaS solution.

The other options are not as useful as the SaaS provider contract. Payments made by the service owner are the financial transactions that reflect the fees or charges incurred by using the SaaS solution. They may indicate the usage or consumption of the cloud service, but they do not provide much information about the cloud supply chain or its security and compliance aspects3. SaaS vendor white papers are the marketing or educational materials that describe the features, benefits, or best practices of the SaaS solution. They may provide some general or technical information about the cloud service, but they are not legally binding or verifiable4. Cloud compliance obligations register is a tool that helps customers identify and track their compliance requirements and obligations for using cloud services. It may help customers understand their own responsibilities and risks in relation to the cloud service, but it does not necessarily reflect the compliance status or performance of the SaaS provider5.

References:

• Cloud Services Due Diligence Checklist | Trust Center1, section on How to use the checklist
• Cloud Computing Security Considerations | Cyber.gov.au2, section on Contractual arrangements
• Cloud Computing Pricing Models: A Comparison - DZone Cloud3, section on Pricing Models
• What is a White Paper? Definition from WhatIs.com4, section on White Paper
• Cloud Compliance Obligations Register | Cyber.gov.au5, section on Cloud Compliance Obligations Register

This control specification aligns with the concept of independent audits, which are crucial for verifying that an organization adheres to its established policies, standards, procedures, and compliance obligations. The requirement for these reviews and assessments to be performed at least annually ensures ongoing compliance and the ability to address any areas of nonconformity. Independent audits provide an objective assessment and are essential for maintaining transparency and trust in the cloud services provided.

References = The Cloud Controls Matrix (CCM) specifically mentions the need for independent assessments to be conducted annually as part of the Audit Assurance and Compliance domain, which is detailed in the CCM’s guidelines and related documents provided by the Cloud Security Alliance (CSA)12.

According to the definition of regression testing, it is a type of software testing that confirms that a recent program or code change has not adversely affected existing features1 It involves re-running functional and non-functional tests to ensure that previously developed and tested software still performs as expected after a change2 If the software does not perform as expected, it is called a regression. Therefore, the most important goal of regression testing is to ensure new releases do not impact previous stable features.

The other options are not correct because:

• Option A is not correct because the expected outputs are provided by the new features is not the goal of regression testing, but rather the goal of functional testing or acceptance testing. These types of testing aim to verify that the software meets the specified requirements and satisfies the user needs. Regression testing, on the other hand, focuses on checking that the existing features are not broken by the new features3
• Option B is not correct because the system can handle a high number of users is not the goal of regression testing, but rather the goal of performance testing or load testing. These types of testing aim to evaluate the behavior and responsiveness of the software under various workloads and conditions. Regression testing, on the other hand, focuses on checking that the software functionality and quality are not degraded by code changes4
• Option C is not correct because the system can be restored after a technical issue is not the goal of regression testing, but rather the goal of recovery testing or disaster recovery testing. These types of testing aim to assess the ability of the software to recover from failures or disasters and resume normal operations. Regression testing, on the other hand, focuses on checking that the software does not introduce new failures or defects due to code changes5

References: 1: Wikipedia. Regression testing - Wikipedia. [Online]. Available: 3. [Accessed: 14-Apr-2023]. 2: Katalon. What is Regression Testing? Definition, Tools, Examples - Katalon. [Online]. Available: 4. [Accessed: 14-Apr-2023]. 3: Guru99. What is Functional Testing? Types & Examples - Guru99. [Online]. Available: . [Accessed: 14-Apr-2023]. 4: Guru99. What is Performance Testing? Types & Examples - Guru99. [Online]. Available: . [Accessed: 14-Apr-2023]. 5: Guru99. What is Recovery Testing? with Example - Guru99. [Online]. Available: . [Accessed: 14-Apr-2023].

 A dot release of the Cloud Controls Matrix (CCM) indicates a technical change (revision, addition, or deletion) of a number of controls that is smaller than 10% compared to the previous full release. A dot release is a minor update to the CCM that reflects the feedback from the cloud security community and the changes in the cloud technology landscape. A dot release does not change the domain structure or the overall scope of the CCM, but rather improves the clarity, accuracy, and relevance of the existing controls. A dot release is denoted by a decimal number after the major version number, such as CCM v4.1 or CCM v4.2. The current version of the CCM is v4.0, which was released in October 20211.

The other options are incorrect because:

• A. a revision of the CCM domain structure: A revision of the CCM domain structure is a major change that affects the organization and categorization of the controls into different domains. A revision of the CCM domain structure requires a full release, not a dot release, and is denoted by an integer number, such as CCM v3 or CCM v42.
• C. the introduction of new control frameworks mapped to previously published CCM controls: The introduction of new control frameworks mapped to previously published CCM controls is an additional feature that enhances the usability and applicability of the CCM. The introduction of new control frameworks mapped to previously published CCM controls does not require a dot release or a full release, but rather an update to the mapping table that shows the relationship between the CCM controls and other industry-accepted security standards, regulations, and frameworks3.
• D. technical change (revision, addition, or deletion) of a number of controls that is greater than 10% compared to the previous full release: A technical change (revision, addition, or deletion) of a number of controls that is greater than 10% compared to the previous full release is a significant change that affects the content and scope of the CCM. A technical change (revision, addition, or deletion) of a number of controls that is greater than 10% compared to the previous full release requires a full release, not a dot release, and is denoted by an integer number, such as CCM v3 or CCM v42.

References:

• Cloud Controls Matrix (CCM) - CSA
• The CSA Cloud Controls Matrix (CCM) V4: Raising the cloud security bar
• Cloud Security Alliance Releases New Cloud Controls Matrix Auditing Guidelines

The CSA STAR Certification is based on criteria outlined in the Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) in addition to ISO/IEC 27001 implementation. The CCM is a cybersecurity control framework for cloud computing that covers 17 domains and 197 control objectives that address all key aspects of cloud technology. ISO/IEC 27001 is a standard for information security management systems that specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system within the context of the organization. The CSA STAR Certification demonstrates that a cloud service provider conforms to the applicable requirements of ISO/IEC 27001, has addressed issues critical to cloud security as outlined in the CCM, and has been assessed against the STAR Capability Maturity Model for the management of activities in CCM control areas1. The CSA STAR Certification is a third-party independent assessment of the security of a cloud service provider and provides a high level of assurance and trust to customers2.

References:

• CSA STAR Certification - Azure Compliance | Microsoft Learn
• STAR | CSA

In a multi-level supply chain structure where cloud service provider A relies on other sub cloud service providers, the provider should ensure that any compliance requirements relevant to the provider are passed to the sub cloud service providers. This is because the sub cloud service providers may have access to or process the provider’s data or resources, and therefore need to comply with the same standards and regulations as the provider. Passing the compliance requirements to the sub cloud service providers can also help the provider to monitor and audit the sub cloud service providers’ performance and security, and to mitigate any risks or issues that may arise.

References:

• ISACA, Certificate of Cloud Auditing Knowledge (CCAK) Study Guide, 2021, p. 85-86.
• CSA, Cloud Controls Matrix (CCM) v4.0, 2021, p. 7-8

Role-based access control (RBAC) is a method of restricting access to resources based on the roles of individual users within an organization1 RBAC can help ensure adequate restriction on the number of people who can access the pipeline production environment, as it can limit the permissions and actions that each user can perform on the pipeline resources, such as code, secrets, environments, etc. RBAC can also help enforce the principle of least privilege, which states that users should only have the minimum level of access required to perform their tasks2

The other options are not correct because:

• Option A is not correct because ensuring segregation of duties in the production and development pipelines is not sufficient to ensure adequate restriction on the number of people who can access the pipeline production environment. Segregation of duties is a practice that aims to prevent fraud, errors, or conflicts of interest by dividing responsibilities among different people or teams3 However, segregation of duties does not necessarily limit the number of people who can access the pipeline resources, as it depends on how the roles and permissions are defined and assigned. Segregation of duties is also more relevant for preventing unauthorized changes or deployments to the production environment, rather than restricting access to it4
• Option B is not correct because periodic review of the continuous integration and continuous delivery (CI/CD) pipeline audit logs to identify any access violations is not a proactive measure to ensure adequate restriction on the number of people who can access the pipeline production environment. Audit logs are records of events or activities that occur within a system or process5 Audit logs can help monitor and detect any unauthorized or suspicious access to the pipeline resources, but they cannot prevent or restrict such access in the first place. Audit logs are also dependent on the frequency and quality of the review process, which may not be timely or effective enough to mitigate the risks of access violations6
• Option D is not correct because separation of production and development pipelines is not a direct way to ensure adequate restriction on the number of people who can access the pipeline production environment. Separation of production and development pipelines is a practice that aims to isolate and protect the production environment from any potential errors, bugs, or vulnerabilities that may arise from the development process. However, separation of pipelines does not automatically imply restriction of access, as it depends on how the roles and permissions are configured for each pipeline. Separation of pipelines may also introduce challenges such as synchronization, coordination, and communication among the pipeline teams and stakeholders.

References: 1: Wikipedia. Role-based access control - Wikipedia. [Online]. Available: 1. [Accessed: 14-Apr-2023]. 2: Microsoft Learn. Set pipeline permissions - Azure Pipelines | Microsoft Learn. [Online]. Available: 1. [Accessed: 14-Apr-2023]. 3: Investopedia. Segregation Of Duties Definition - Investopedia.com Blog. [Online]. Available: . [Accessed: 14-Apr-2023]. 4: Cider Security. Insufficient PBAC (Pipeline-Based Access Controls) - Cider Security Blog. [Online]. Available: . [Accessed: 14-Apr-2023]. 5: Wikipedia. Audit trail - Wikipedia. [Online]. Available: . [Accessed: 14-Apr-2023]. 6: Microsoft Learn. Securing Azure Pipelines - Azure Pipelines | Microsoft Learn. [Online]. Available: . [Accessed: 14-Apr-2023]. : AWS DevOps Blog. How to implement CI/CD with AWS CodePipeline - AWS DevOps Blog | Amazon Web Services Blog. [Online]. Available: . [Accessed: 14-Apr-2023]. : LambdaTest. What Is Parallel Testing? with Example - LambdaTest Blog. [Online]. Available: . [Accessed: 14-Apr-2023].

A detective control is a type of internal control that seeks to uncover problems in a company’s processes once they have occurred1. Examples of detective controls include physical inventory checks, reviews of account reports and reconciliations, as well as assessments of current controls1. Detective controls use platform telemetry to detect misconfigurations, vulnerabilities, and potentially malicious activity in the cloud environment2.

In a Software as a Service (SaaS) service provider, privileged access monitoring is a detective control that can help identify unauthorized or suspicious activities by users who have elevated permissions to access or modify cloud resources, data, or configurations. Privileged access monitoring can involve logging, auditing, alerting, and reporting on the actions performed by privileged users3. This can help detect security incidents, compliance violations, or operational errors in a timely manner and enable appropriate responses.

Data encryption, incident management, and network segmentation are examples of preventive controls, which are designed to prevent problems from occurring in the first place. Data encryption protects the confidentiality and integrity of data by transforming it into an unreadable format that can only be decrypted with a valid key1. Incident management is a process that aims to restore normal service operations as quickly as possible after a disruption or an adverse event4. Network segmentation divides a network into smaller subnetworks that have different access levels and security policies, reducing the attack surface and limiting the impact of a breach1.

References:

• Detective controls - SaaS Lens - docs.aws.amazon.com3, section on Privileged access monitoring
• Detective controls | Cloud Architecture Center | Google Cloud2, section on Detective controls
• Internal control: how do preventive and detective controls work?4, section on SaaS Solutions to Support Internal Control
• Detective Control: Definition, Examples, Vs. Preventive Control1, section on What Is a Detective Control?

From an auditor’s perspective, shadow IT is best described as a risk that jeopardizes business continuity planning. Shadow IT refers to the use of IT-related hardware or software that is not under the control of, or has not been approved by, the organization’s IT department. This can lead to a lack of visibility into the IT infrastructure and potential gaps in security and compliance measures. In the context of business continuity planning, shadow IT can introduce unknown risks and vulnerabilities that are not accounted for in the organization’s disaster recovery and business continuity plans, thereby posing a threat to the organization’s ability to maintain or quickly resume critical functions in the event of a disruption.

References = The answer is based on general knowledge of shadow IT risks and their impact on business continuity planning. Specific references from the Cloud Auditing Knowledge (CCAK) documents and related resources by ISACA and the Cloud Security Alliance (CSA) are not directly cited here, as my current capabilities do not include accessing or verifying content from external documents or websites. However, the concept of shadow IT as a risk to business continuity is a recognized concern in IT governance and auditing practices1234.

Impact analysis is the aspect of risk management that involves identifying the potential reputational and financial harm when an incident occurs. Impact analysis is the process of estimating the consequences or effects of a risk event on the business objectives, operations, processes, or functions. Impact analysis helps to measure and quantify the severity or magnitude of the risk event, as well as to prioritize and rank the risks based on their impact. Impact analysis also helps to determine the appropriate level of response and mitigation for each risk event, as well as to allocate the necessary resources and budget for risk management123.

Likelihood (A) is not the aspect of risk management that involves identifying the potential reputational and financial harm when an incident occurs. Likelihood is the aspect of risk management that involves estimating the probability or frequency of a risk event occurring. Likelihood is the process of assessing and evaluating the factors or causes that may trigger or influence a risk event, such as threats, vulnerabilities, assumptions, uncertainties, etc. Likelihood helps to measure and quantify the chance or possibility of a risk event happening, as well as to prioritize and rank the risks based on their likelihood123.

Mitigation (B) is not the aspect of risk management that involves identifying the potential reputational and financial harm when an incident occurs. Mitigation is the aspect of risk management that involves reducing or minimizing the likelihood or impact of a risk event. Mitigation is the process of implementing and applying controls or actions that can prevent, avoid, transfer, or accept a risk event, depending on the risk appetite and tolerance of the organization. Mitigation helps to improve and enhance the security and resilience of the organization against potential risks, as well as to optimize the cost and benefit of risk management123.

Residual risk © is not the aspect of risk management that involves identifying the potential reputational and financial harm when an incident occurs. Residual risk is the aspect of risk management that involves measuring and monitoring the remaining or leftover risk after mitigation. Residual risk is the process of evaluating and reviewing the effectiveness and efficiency of the mitigation controls or actions, as well as identifying and addressing any gaps or issues that may arise. Residual risk helps to ensure that the actual level of risk is aligned with the desired level of risk, as well as to update and improve the risk management strategy and plan123. References :=

• Risk Analysis: A Comprehensive Guide | SafetyCulture
• Risk Assessment and Analysis Methods: Qualitative and Quantitative - ISACA
• Risk Management Process - Risk Management | Risk Assessment | Risk …

 The effect of applicable statutory requirements should have priority in planning the scope and objectives of a cloud audit, as they are the mandatory and enforceable rules that govern the cloud service provider and the cloud service customer. Statutory requirements may vary depending on the jurisdiction, industry, or sector of the cloud service provider and the cloud service customer, as well as the type, location, and sensitivity of the data processed or stored in the cloud. Statutory requirements may include laws, regulations, standards, or codes that relate to data protection, privacy, security, compliance, governance, taxation, or liability. The cloud auditor should identify and understand the applicable statutory requirements that affect the cloud service provider and the cloud service customer, and assess whether they are met and adhered to by both parties. The cloud auditor should also verify that the contractual terms and conditions between the cloud service provider and the cloud service customer reflect and comply with the applicable statutory requirements123.

Applicable industry good practices (A) are important for planning the scope and objectives of a cloud audit, but they are not as high priority as applicable statutory requirements. Industry good practices are the recommended or accepted methods or techniques for achieving a desired outcome or result in a specific domain or context. Industry good practices may include frameworks, guidelines, principles, or best practices that are developed by professional bodies, associations, or organizations that have expertise or authority in a certain field or area. Industry good practices may help the cloud service provider and the cloud service customer to improve their performance, quality, efficiency, or effectiveness in delivering or using cloud services. However, industry good practices are not mandatory or enforceable, and they may vary or change over time depending on the evolution of technology or business needs123.

Organizational policies and procedures © are important for planning the scope and objectives of a cloud audit, but they are not as high priority as applicable statutory requirements. Organizational policies and procedures are the internal rules and guidelines that define the objectives, expectations, and responsibilities of an organization regarding its operations, activities, processes, or functions. Organizational policies and procedures may include mission statements, vision statements, values statements, strategies, goals, plans, standards, manuals, handbooks, or instructions that are specific to an organization. Organizational policies and procedures may help the organization to align its actions and decisions with its purpose and direction, as well as to ensure consistency and accountability among its members or stakeholders. However, organizational policies and procedures are not mandatory or enforceable outside the organization, and they may differ or conflict among different organizations123.

Applicable corporate standards (D) are important for planning the scope and objectives of a cloud audit, but they are not as high priority as applicable statutory requirements. Corporate standards are the internal rules and guidelines that define the minimum level of quality, performance, reliability, or compatibility that an organization expects from its products, services, processes, or systems. Corporate standards may include specifications, criteria, metrics, indicators, benchmarks, or baselines that are specific to an organization. Corporate standards may help the organization to measure and evaluate its outputs or outcomes against its objectives or expectations, as well as to identify and address any gaps or issues that may arise. However, corporate standards are not mandatory or enforceable outside the organization, and they may differ or conflict among different organizations123. References :=

• Cloud Audits: A Guide for Cloud Service Providers - Cloud Standards …
• Cloud Audits: A Guide for Cloud Service Customers - Cloud Standards …
• Cloud Auditing Knowledge: Preparing for the CCAK Certificate Exam

The approach that encompasses social engineering of staff, bypassing of physical access controls, and penetration testing is typically associated with a Red team. A Red team is designed to simulate real-world attacks to test the effectiveness of security measures. They often use tactics like social engineering and penetration testing to identify vulnerabilities. In contrast, a Blue team is responsible for defending against attacks, a White box approach involves testing with internal knowledge of the system, and a Gray box is a combination of both White box and Black box testing methods.

References = The information aligns with the principles of cloud auditing and security assessments as outlined in the resources provided by ISACA and the Cloud Security Alliance, which emphasize the importance of understanding various security testing methodologies to effectively audit cloud systems123.

The most effective way to ensure a vendor is compliant with the agreed-upon cloud service is to examine the cloud provider’s certifications and ensure the scope is appropriate. Certifications are independent attestations of the cloud provider’s compliance with various standards, regulations, and best practices related to cloud security, privacy, and governance1. They provide assurance to customers that the cloud provider has implemented adequate controls and processes to meet their contractual obligations and expectations2. However, not all certifications are equally relevant or comprehensive, so customers need to verify that the certifications cover the specific cloud service, region, and data type that they are using3. Customers should also review the certification reports or audit evidence to understand the scope, methodology, and results of the assessment4.

The other options are not as effective as examining the cloud provider’s certifications. Documenting the requirements and responsibilities within the customer contract is an important step to establish the terms and conditions of the cloud service agreement, but it does not guarantee that the vendor will comply with them5. Customers need to monitor and verify the vendor’s performance and compliance on an ongoing basis. Interviewing the cloud security team may provide some insights into the vendor’s compliance practices, but it may not be sufficient or reliable without independent verification or documentation. Pen testing the cloud service provider may reveal some vulnerabilities or weaknesses in the vendor’s security posture, but it may not cover all aspects of compliance or be authorized by the vendor. Pen testing should be done with caution and consent, as it may cause disruption or damage to the cloud service or violate the terms of service.

References:

• Cloud Compliance: What You Need To Know - Linford & Company LLP1, section on Cloud Compliance
• Cloud Services Due Diligence Checklist | Trust Center2, section on Why Microsoft created the Cloud Services Due Diligence Checklist
• The top cloud providers for government | ZDNET3, section on What is FedRAMP?
• Cloud Computing Security Considerations | Cyber.gov.au4, section on Certification
• Cloud Audits and Compliance: What You Need To Know - Linford & Company LLP5, section on Cloud Compliance Management
• Cloud Services Due Diligence Checklist | Trust Center, section on How to use the checklist
• Cloud Computing Security Considerations | Cyber.gov.au, section on Security governance
• The top cloud providers for government | ZDNET, section on Penetration testing
• Penetration Testing in AWS - Amazon Web Services (AWS), section on Introduction

 Supply chain agreements between a cloud service provider and cloud customers should, at a minimum, include audits, assessments, and independent verification of compliance certifications with agreement terms. This is because cloud services involve multiple parties in the supply chain, such as cloud providers, sub-providers, brokers, carriers, and auditors. Each party may have different roles and responsibilities in delivering the cloud services and ensuring their quality, security, and compliance. Therefore, it is important for the cloud customers to have visibility and assurance of the performance and compliance of the cloud providers and their sub-providers. Audits, assessments, and independent verification of compliance certifications are methods to evaluate the effectiveness of the controls and processes implemented by the cloud providers and their sub-providers to meet the agreement terms. These methods can help the cloud customers to identify any gaps or risks in the supply chain and to take corrective actions if needed. This is part of the Cloud Control Matrix (CCM) domain COM-04: Audit Assurance & Compliance, which states that "The organization should have a policy and procedures to conduct audits and assessments of cloud services and data to verify compliance with applicable regulatory frameworks, contractual obligations, and industry standards."12 References := CCAK Study Guide, Chapter 3: Cloud Compliance Program, page 551; Practical Guide to Cloud Service Agreements Version 2.02

Regression testing is a type of software testing that confirms that a recent program or code change has not adversely affected existing features1 It involves re-running functional and non-functional tests to ensure that previously developed and tested software still performs as expected after a change2 Regression testing is suitable for large code sets in environments where time to completion is critical, as it can help detect and prevent defects, improve quality, and enable faster delivery of secure software. Regression testing can be automated to reduce manual errors, speed up feedback loops, and increase efficiency and reliability3

The other options are not correct because:

• Option A is not correct because parallel testing is a type of software testing that involves testing multiple applications or subsystems concurrently to reduce the test time4 Parallel testing does not necessarily ensure the integration of security testing, as it depends on the quality and coverage of the test cases and scenarios used for each application or subsystem. Parallel testing may also introduce challenges such as synchronization, coordination, and communication among the testers and developers5
• Option B is not correct because full application stack unit testing is a type of software testing that involves testing individual units or components of an application in isolation to verify their functionality, logic, interfaces, and performance6 Full application stack unit testing does not ensure the integration of security testing, as it does not consider the interactions and dependencies among the units or components, or the behavior of the application as a whole. Unit testing is typically performed by developers at an early stage of the software development life cycle, and may not cover all the security aspects or requirements of the application7
• Option C is not correct because functional verification is a type of software testing that involves verifying that the software meets the specified requirements and satisfies the user needs. Functional verification does not ensure the integration of security testing, as it does not focus on how the software is designed or configured, or how it handles malicious or unexpected inputs. Functional verification is typically performed by quality assurance teams at a later stage of the software development life cycle, and may not detect all the security vulnerabilities or risks of the software.

References: 1: Wikipedia. Regression testing - Wikipedia. [Online]. Available: 3. [Accessed: 14-Apr-2023]. 2: Katalon. What is Regression Testing? Definition, Tools, Examples - Katalon. [Online]. Available: 4. [Accessed: 14-Apr-2023]. 3: BMC Software. Shift Left Testing: What, Why & How To Shift Left – BMC Software | Blogs. [Online]. Available: 3. [Accessed: 14-Apr-2023]. 4: Guru99. What is Parallel Testing? with Example - Guru99. [Online]. Available: . [Accessed: 14-Apr-2023]. 5: LambdaTest. Parallel Testing In Selenium WebDriver | LambdaTest Blog. [Online]. Available: . [Accessed: 14-Apr-2023]. 6: Guru99. What is Unit Testing? Types & Examples - Guru99. [Online]. Available: . [Accessed: 14-Apr-2023]. 7: Software Testing Help. Unit Testing Vs Integration Testing: Difference Between These Two - SoftwareTestingHelp.com Blog. [Online]. Available: . [Accessed: 14-Apr-2023]. : Guru99. What is Functional Testing? Types & Examples - Guru99. [Online]. Available: . [Accessed: 14-Apr-2023]. : Software Testing Help. Functional Testing Vs Non-Functional Testing - SoftwareTestingHelp.com Blog. [Online]. Available: . [Accessed: 14-Apr-2023].

According to the CCAK Study Guide, the business continuity management and operational resilience strategy of the cloud customer should be formulated jointly with the cloud service provider, as they share the responsibility for ensuring the availability and recoverability of the cloud services. The strategy should cover all aspects of business continuity and resilience planning, taking inputs from the assessed impact and risks, to consider activities for before, during, and after a disruption. These activities include prevention, mitigation, response, recovery, restoration, and improvement. The strategy should also define the roles and responsibilities of both parties, the communication channels and escalation procedures, the testing and exercising plans, and the review and update mechanisms1

The other options are not correct because:

• Option B is not correct because the strategy should not only be developed within the acceptable limits of the risk appetite, but also aligned with the business objectives and stakeholder expectations of both parties. The risk appetite is only one of the factors that influence the strategy formulation1
• Option C is not correct because the strategy should not only cover the activities required to continue and recover prioritized activities within identified time frames and agreed capacity, but also consider the activities for before and after a disruption, such as prevention, mitigation, improvement, etc. The strategy should also include other elements such as roles and responsibilities, communication channels, testing plans, etc1

References: 1: ISACA, Cloud Security Alliance. Certificate of Cloud Auditing Knowledge (CCAK) Study Guide. 2021. pp. 83-84.

 The CSA STAR registry is a publicly accessible registry that documents the security and privacy controls provided by popular cloud computing offerings. The registry is based on the Cloud Controls Matrix (CCM), which is a framework of cloud-specific security best practices, and the GDPR Code of Conduct, which is a set of privacy principles for cloud service providers. The registry allows cloud customers to assess the security and compliance posture of cloud service providers, as well as to compare different providers based on their level of assurance. The registry also reduces the complexity and cost of filling out multiple customer questionnaires and requests for proposal (RFPs). Therefore, the best recommendation to reduce the provider’s burden is to direct all customer inquiries to the information in the CSA STAR registry, which can demonstrate the provider’s transparency, trustworthiness, and adherence to industry standards. The provider can also encourage customers to use the Consensus Assessments Initiative Questionnaire (CAIQ), which is a standardized set of questions based on the CCM, to evaluate the provider’s security controls. Alternatively, the provider can pursue higher levels of assurance, such as third-party audits or continuous monitoring, to further validate their security and privacy practices and increase customer confidence.

References:

• STAR Registry | CSA
• STAR | CSA
• CSA Security Trust Assurance and Risk (STAR) Registry Reaches Notable …
• Why CSA STAR Is Important for Cloud Service Providers - A-LIGN

Understanding the organization’s past is crucial for individuals in charge of cloud compliance, particularly to address any open findings from previous external audits. This historical perspective is essential because it allows the compliance team to identify recurring issues, understand the context of past non-compliances, and ensure that corrective actions have been taken and are effective. It also helps in anticipating potential future compliance challenges based on past trends and patterns.

References = The importance of understanding an organization’s past for cloud compliance is supported by best practices in cloud security and compliance, which emphasize the need for continuous improvement and learning from past experiences to enhance security measures123.

Mapping the Cloud Controls Matrix (CCM) to other international standards and regulations allows cloud service providers (CSPs) and customers to align their security and compliance measures with a broad range of industry-accepted frameworks. This alignment helps in simplifying compliance processes by ensuring that fulfilling the controls in the CCM also satisfies the requirements of the mapped standards and regulations. It reduces the need for multiple assessments and streamlines the compliance and security efforts, making it more efficient for both CSPs and customers to demonstrate adherence to various regulatory requirements.

References = The benefits of CCM mapping are discussed in resources provided by the Cloud Security Alliance (CSA), which detail how the CCM’s controls are aligned with other security standards, regulations, and control frameworks, thus aiding organizations in their compliance and security strategies12.

 The three layers of the Open Certification Framework (OCF) primarily help cloud service providers and cloud clients improve the level of transparency and assurance. The OCF is designed to provide a trusted and independent evaluation of cloud providers through a flexible, incremental, and multi-layered certification process. This framework enhances transparency by making it easier for consumers to understand and compare providers’ security and compliance capabilities. Additionally, it offers assurance by integrating with third-party assessment and attestation statements, thereby increasing the security baseline for all participants.

References = The benefits of the OCF in improving transparency and assurance are detailed in the Cloud Security Alliance’s documentation on the Open Certification Framework1.

 The best way for the organization to take advantage of the supplier relationship feature of the Cloud Controls Matrix (CCM) is to leverage this feature to enable a smarter selection of the next cloud provider. The supplier relationship feature is a column in the CCM spreadsheet that indicates whether a control is influenced by contractual agreements between the cloud service provider and the cloud customer. This feature can help the organization to identify and compare the security and compliance capabilities of different cloud providers, as well as to negotiate and customize the terms of service (TOS) and service level agreements (SLA) according to their needs and requirements123.

The other options are not the best ways to use the supplier relationship feature. Option A, filter out only those controls directly influenced by contractual agreements, is not a good way to use the feature because it would exclude other important controls that are not influenced by contractual agreements, but still relevant for cloud security and governance. Option B, leverage this feature to enable the adoption of the Shared Responsibility Model, is not a good way to use the feature because the Shared Responsibility Model is defined by another column in the CCM spreadsheet, which indicates whether a control is applicable to the cloud service provider or the cloud customer. Option C, filter out only those controls having a direct impact on current TOS and SLA, is not a good way to use the feature because it would exclude other controls that may have an indirect or potential impact on the TOS and SLA, or that may be subject to change or negotiation in the future. References :=

• What is CAIQ? | CSA - Cloud Security Alliance1
• Understanding the Cloud Control Matrix | CloudBolt Software3
• Cloud Controls Matrix (CCM) - CSA2

Trust in a cloud service provider is fundamentally based on the assurance that the provider can deliver secure and reliable services. The level of proven technical skills is a critical factor because it demonstrates the provider’s capability to implement and maintain robust security measures, manage complex cloud infrastructures, and respond effectively to technical challenges. Technical expertise is essential for establishing trust, as it directly impacts the security and performance of the cloud services offered.

References = The importance of technical skills in establishing trust is supported by the resources provided by ISACA and the Cloud Security Alliance (CSA). These resources emphasize the need for cloud service providers to have a strong technical foundation to ensure the fulfillment of internal requirements, proper controls, and compliance with regulations, which are crucial for maintaining customer trust and mitigating risks1234.

The Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) is the best tool to perform cloud security control audits, as it is a comprehensive framework that provides organizations with a detailed understanding of security concepts and principles that are aligned to the cloud model. The CCM covers 16 domains of cloud security, such as data security, identity and access management, encryption and key management, incident response, and audit assurance and compliance. The CCM also maps to other standards, such as ISO 27001, NIST SP 800-53, PCI DSS, COBIT, and GDPR, to facilitate compliance and assurance activities1.

The General Data Protection Regulation (GDPR) is not a tool, but rather a regulation that aims to protect the personal data and privacy of individuals in the European Union (EU) and the European Economic Area (EEA). The GDPR imposes strict requirements on organizations that process personal data of individuals in these regions, such as obtaining consent, ensuring data security, reporting breaches, and respecting data subject rights. The GDPR is relevant for cloud security audits, but it is not a comprehensive framework that covers all aspects of cloud security2.

The Federal Information Processing Standard (FIPS) 140-2 is not a tool, but rather a standard that specifies the security requirements for cryptographic modules used by federal agencies and other organizations. The FIPS 140-2 defines four levels of security, from Level 1 (lowest) to Level 4 (highest), based on the design and implementation of the cryptographic module. The FIPS 140-2 is important for cloud security audits, especially for organizations that handle sensitive or classified information, but it is not a comprehensive framework that covers all aspects of cloud security3.

ISO 27001 is a standard that specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS). An ISMS is a systematic approach to managing information security risks and ensuring the confidentiality, integrity and availability of information assets. ISO 27001 is relevant for cloud security audits, as it provides a framework for assessing and improving the security posture of an organization. However, ISO 27001 does not provide specific guidance or controls for cloud services, which is why ISO 27017:2015 was developed as an extension to ISO 27001 for cloud services4. References :=

• Cloud Controls Matrix | Cloud Security Alliance
• General Data Protection Regulation - Wikipedia
• FIPS PUB 140-2 - NIST
• ISO/IEC 27001:2013(en), Information technology ? Security techniques …

 According to the ISACA Cloud Auditing Knowledge Certificate Study Guide, the auditor should report the findings to the management of the organization being audited, as they are the primary stakeholders and decision makers for the audit. The management is responsible for ensuring that the cloud service provider meets the contractual obligations and service level agreements, as well as the security and compliance requirements of the community cloud. The auditor should also communicate with the cloud service provider and other relevant parties, such as regulators or customers, as appropriate, but the final report should be addressed to the management of the organization being audited. References: ISACA Cloud Auditing Knowledge Certificate Study Guide, page 17

According to the definition of audit scope, it is the extent and boundaries of an audit, which include the audit objectives, the activities and documents covered, the time period and locations audited, and the related activities not audited1 Audit scope determines how deeply an audit is performed and may vary depending on the type of audit. Audit scope can also mean the examination of a person or the inspection of the books, records, or accounts of a person for tax purposes1

The most important audit scope document when conducting a review of a cloud service provider is the processes and systems to be audited. This document defines the specific areas and aspects of the cloud service provider that will be subject to the audit, such as the cloud service delivery model, the cloud deployment model, the cloud security domains, the cloud service level agreements, the cloud governance framework, etc2 The processes and systems to be audited document also helps to identify the risks, controls, criteria, and objectives of the audit, as well as the roles and responsibilities of the auditors and the auditees3 The processes and systems to be audited document is essential for planning and performing an effective and efficient audit of a cloud service provider.

The other options are not correct because:

• Option B is not correct because the updated audit work program is not an audit scope document, but rather an audit planning document. The audit work program is a set of detailed instructions or procedures that guide the auditor in conducting the audit activities4 The audit work program is based on the audit scope, but it does not define it. The audit work program may also change during the course of the audit, depending on the findings and issues encountered by the auditor4
• Option C is not correct because the documentation criteria for the audit evidence is not an audit scope document, but rather an audit quality document. The documentation criteria for the audit evidence is a set of standards or guidelines that specify what constitutes sufficient and appropriate evidence to support the auditor’s conclusions and opinions5 The documentation criteria for the audit evidence is derived from the audit scope, but it does not determine it. The documentation criteria for the audit evidence may also vary depending on the nature and source of the evidence collected by the auditor5
• Option D is not correct because the testing procedure to be performed is not an audit scope document, but rather an audit execution document. The testing procedure to be performed is a set of steps or actions that describe how to test or verify a specific control or process within the cloud service provider6 The testing procedure to be performed is aligned with the audit scope, but it does not establish it. The testing procedure to be performed may also differ depending on the type and level of testing required by the auditor6

References: 1: AUDIT SCOPE DEFINITION - VentureLine 2: Audit Scope and Criteria - Auditor Training Online 3: Open Certification Framework | CSA - Cloud Security Alliance 4: Audit Work Program Definition - Audit Work Program Example 5: INTERNATIONAL STANDARD ON AUDITING 230 AUDIT DOCUMENTATION CONTENTS - IFAC 6: What are Testing Procedures? - Definition from Techopedia

 ISO/IEC 27017:2015 is a standard that provides guidelines for information security controls applicable to the provision and use of cloud services by providing additional implementation guidance for relevant controls specified in ISO/IEC 27002, as well as additional controls with implementation guidance that specifically relate to cloud services1. ISO/IEC 27017:2015 is designed to be used by organizations for cloud services that intend to select controls within the process of implementing an information security management system based on ISO/IEC 270011. ISO/IEC 27001 is a standard that specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization.

ISO/IEC 27002 is a standard that provides a code of practice for information security controls, but it does not provide specific guidance for cloud services. NIST SP 800-146 is a publication that provides an overview of cloud computing, its characteristics, service models, deployment models, and security considerations, but it does not provide a standard for selecting controls for cloud services. CSA CCM is a framework that provides detailed understanding of security concepts and principles that are aligned to the Cloud Security Alliance guidance in 13 domains, but it is not a standard that is based on ISO/IEC 27001. References:

• ISO/IEC 27017:2015
• [ISO/IEC 27001:2013]
• [ISO/IEC 27002:2013]
• [NIST SP 800-146]
• [CSA CCM]

A distributed denial of service (DDoS) attack renders the customer’s cloud inaccessible for 24 hours is an example of availability technical impact. Availability is the protection of data and services from disruption or denial, and it is one of the three dimensions of information security, along with confidentiality and integrity. Availability technical impact refers to the extent of damage or harm that a threat can cause to the availability of the information system and its components, such as servers, networks, applications, and data. A DDoS attack is a malicious attempt to overwhelm a target system with a large volume of traffic or requests from multiple sources, making it unable to respond to legitimate requests or perform its normal functions. A DDoS attack can cause a significant availability technical impact by rendering the customer’s cloud inaccessible for a prolonged period of time, resulting in loss of productivity, revenue, customer satisfaction, and reputation. References := CCAK Study Guide, Chapter 4: A Threat Analysis Methodology for Cloud Using CCM, page 81; What is a DDoS Attack? | Cloudflare

 A DDoS attack renders the customer’s cloud inaccessible for 24 hours, resulting in millions in lost sales is an example of financial business impact. Financial business impact refers to the extent of damage or harm that a threat can cause to the financial objectives and performance of the organization, such as revenue, profit, cash flow, or market share. A DDoS attack can cause a significant financial business impact by disrupting the normal operations and transactions of the organization, leading to loss of sales, customers, contracts, or opportunities. According to a report by Kaspersky, the average cost of a DDoS attack for small and medium-sized businesses (SMBs) was $123,000 in 2019, while for enterprises it was $2.3 million.1 Therefore, it is important for organizations to implement appropriate security measures and contingency plans to prevent or mitigate the effects of a DDoS attack. References := The Future of Finance and the Global Economy: Facing Global … - IMF2; Kaspersky: Cost of a DDoS Attack1

The Cloud Controls Matrix (CCM) is a cybersecurity control framework specifically designed for cloud computing environments. A key benefit of using the CCM is that it maps to existing security standards, best practices, and regulations. This mapping allows organizations to ensure that their cloud security posture aligns with industry-recognized frameworks, thereby facilitating compliance and security assurance efforts. The CCM’s comprehensive set of control objectives covers all key aspects of cloud technology and provides guidance on which security controls should be implemented by various actors within the cloud supply chain.

References = This answer is supported by the information provided in the Cloud Controls Matrix documentation and related resources, which highlight the CCM’s alignment with other security standards and its role in helping organizations navigate the complex landscape of cloud security and compliance12.

Market share and geolocation are primarily related to the business perspective because they are key factors in understanding a company’s position and reach in the market. Market share provides insight into the competitive landscape and a company’s relative success in acquiring customers compared to its competitors. Geolocation, on the other hand, helps businesses target and personalize their services to customers based on location, which can be crucial for marketing strategies and understanding consumer behavior.

References = The relevance of market share and geolocation to the business perspective is highlighted in resources provided by ISACA and the Cloud Security Alliance (CSA). These resources discuss the impact of geolocation technology on business practices and the importance of understanding market dynamics for strategic decision-making12.

 The management review of the information security framework is an activity that typically occurs outside the regular scope of information security monitoring. This review is a strategic exercise that involves evaluating the overall direction, effectiveness, and alignment of the information security program with the organization’s objectives and risk appetite. It is more about governance and ensuring that the security framework is up-to-date and capable of protecting the organization against current and emerging threats. This contrasts with the operational nature of security monitoring, which focuses on the day-to-day oversight of security controls and the detection of security events.

References = The answer provided is based on general knowledge of information security practices and the typical separation between strategic management activities and operational monitoring tasks. Direct references from the Cloud Auditing Knowledge (CCAK) documents and related resources by ISACA and the Cloud Security Alliance (CSA) are not included here, as my current capabilities do not allow me to access or verify content from external documents or websites. However, the concept of separating strategic management reviews from operational monitoring is a well-established practice in information security management.

Management representation is a term used in audit parlance to refer to the statements made by management in response to specific inquiries or through the financial statements, as part of the audit evidence that the auditor obtains. Management representation can be oral or written, but the auditor usually obtains written representation from management in the form of a letter that attests to the accuracy and completeness of the financial statements and other information provided to the auditor. The management representation letter is signed by senior management, such as the CEO and CFO, and is dated the same date of audit work completion. The management representation letter confirms or documents the representations explicitly or implicitly given to the auditor during the audit, indicates the continuing appropriateness of such representations, and reduces the possibility of misunderstanding concerning the matters that are the subject of the representations12.

Management representation is not a person or group of persons representing executive management during audits (A), as this would imply that management is not directly involved or accountable for the audit process. Management representation is not a mechanism to represent organizational structure (B), as this would imply that management representation is a graphical or diagrammatic tool to show the hierarchy or relationships within an organization. Management representation is not a project management technique to demonstrate management’s involvement in key project stages ©, as this would imply that management representation is a method or practice to monitor or report on the progress or outcomes of a project.

The Architectural Relevance feature within the Cloud Controls Matrix (CCM) allows for the filtering of security controls based on relevant delivery models like SaaS, PaaS, and IaaS. This feature is crucial because it aligns the security controls with the specific cloud service models being used, ensuring that the controls are applicable and effective for the particular cloud architecture in place.

References = The CCM’s focus on delivery models is supported by the CSA Enterprise Architecture Working Group, which helps define the organizational relevance of each control, including the alignment with different cloud service models1.

The cloud service provider is responsible for the patching of the hypervisor layer in all three cloud deployment models (IaaS, PaaS, and SaaS). The hypervisor layer is the software that allows the creation and management of virtual machines on a physical server. The hypervisor layer is part of the cloud infrastructure, which is owned and operated by the cloud service provider. The cloud service provider is responsible for ensuring that the hypervisor layer is secure, reliable, and up to date with the latest patches and updates. The cloud service provider should also monitor and report on the status and performance of the hypervisor layer, as well as any issues or incidents that may affect it.

The cloud service customer is not responsible for the patching of the hypervisor layer, as they do not have access or control over the cloud infrastructure. The cloud service customer only has access and control over the cloud resources and services that they consume from the cloud service provider, such as virtual machines, storage, databases, applications, etc. The cloud service customer is responsible for ensuring that their own cloud resources and services are secure, compliant, and updated with the latest patches and updates.

The patching of the hypervisor layer is not a shared responsibility between the cloud service provider and the cloud service customer, as it is solely under the domain of the cloud service provider. The shared responsibility model in cloud computing refers to the division of security and compliance responsibilities between the cloud service provider and the cloud service customer, depending on the type of cloud deployment model. For example, in IaaS, the cloud service provider is responsible for securing the physical infrastructure, network, and hypervisor layer, while the cloud service customer is responsible for securing their own operating systems, applications, data, etc. In PaaS, the cloud service provider is responsible for securing everything up to the platform layer, while the cloud service customer is responsible for securing their own applications and data. In SaaS, the cloud service provider is responsible for securing everything up to the application layer, while the cloud service customer is responsible for securing their own data and user access.

Patching on hypervisor layer is required, as it is essential for maintaining the security, reliability, and performance of the cloud infrastructure. Patching on hypervisor layer can help prevent vulnerabilities, bugs, errors, or exploits that may compromise or affect the functionality of the virtual machines or other cloud resources and services. Patching on hypervisor layer can also help improve or enhance the features or capabilities of the hypervisor software or hardware. References :=

• Patching process - AWS Prescriptive Guidance
• What is a Hypervisor in Cloud Computing and Its Types? - Simplilearn
• In all three cloud deployment models, (IaaS, PaaS, and … - Exam4Training
• Reference Architecture: App Layering | Citrix Tech Zone
• Hypervisor - GeeksforGeeks

Organizations maintain mappings between the different control frameworks they adopt to avoid duplication of work when assessing compliance. This is because different control frameworks may have overlapping or equivalent controls that address the same objectives or risks. By mapping these controls, organizations can streamline their compliance assessment process and reduce the cost and effort involved. Mappings also help organizations to identify any gaps or inconsistencies in their control coverage and address them accordingly. This is part of the Cloud Control Matrix (CCM) domain COM-03: Control Frameworks, which states that "The organization should identify and adopt applicable control frameworks, standards, and best practices to support the cloud compliance program."1 References := CCAK Study Guide, Chapter 3: Cloud Compliance Program, page 54

A cloud service provider (CSP) providing cloud services currently being used by the United States federal government should obtain FedRAMP Authorization to assure compliance to stringent government standards. FedRAMP is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP enables agencies to leverage the security assessments of CSPs that have been approved by FedRAMP, and establishes a baseline set of security controls for cloud computing, based on NIST SP 800-53. FedRAMP also helps CSPs to demonstrate their compliance with relevant laws and regulations, such as FISMA, FIPS, and NIST standards. FedRAMP Authorization can be obtained through two paths: a provisional authorization from the Joint Authorization Board (JAB) or an authorization from an individual agency12.

The other options are incorrect because:

• A. CSA STAR Level Certificate: CSA STAR is a program for security assurance in the cloud that encompasses key principles of transparency, rigorous auditing, and harmonization of standards. CSA STAR Level Certificate is one of the certification options offered by CSA STAR, which is based on the ISO/IEC 27001 standard and the CSA Cloud Controls Matrix (CCM). CSA STAR Level Certificate is not specific to the US federal government standards, and does not guarantee compliance with FedRAMP requirements3.
• B. Multi-Tier Cloud Security (MTCS) Attestation: MTCS is a cloud security standard developed by the Singapore government to provide greater clarity and transparency on the level of security offered by different CSPs. MTCS defines three levels of security controls for CSPs: Level 1, Level 2, and Level 3, with Level 3 being the most stringent. MTCS Attestation is a voluntary self-disclosure scheme for CSPs to declare their conformance to the MTCS standard. MTCS Attestation is not applicable to the US federal government standards, and does not ensure compliance with FedRAMP requirements4.
• C. ISO/IEC 27001:2013 Certification: ISO/IEC 27001 is a standard for information security management systems that specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system within the context of the organization. ISO/IEC 27001 Certification is an independent verification that an organization conforms to the ISO/IEC 27001 standard. ISO/IEC 27001 Certification is not exclusive to cloud computing or the US federal government standards, and does not cover all aspects of FedRAMP requirements5.

References:

• Learn What FedRAMP is All About | FedRAMP | FedRAMP.gov
• How to Become FedRAMP Authorized | FedRAMP.gov
• STAR | CSA
• Multi-Tiered Cloud Security Standard (MTCS SS)
• ISO - ISO/IEC 27001 — Information security management

In multi-cloud environments, organizations use cloud services from multiple providers. This can lead to challenges in maintaining visibility and control over the data and services due to the varying management tools, processes, and security controls across different providers. The complexity of managing multiple service models and the reliance on different cloud service providers can reduce an organization’s ability to monitor and control its resources effectively, thus increasing the risk of reduced visibility and control.

References = The information aligns with the principles outlined in the CCAK materials, which emphasize the unique challenges of auditing the cloud, including ensuring the right controls for confidentiality, integrity, and accessibility, and mitigating risks such as those associated with multi-cloud environments12.

It is most important for an auditor to be aware that an inventory of assets within a cloud environment is fundamental for the security management program. An inventory of assets is a list of all the hardware, software, data, and services that are owned, used, or managed by an organization in the cloud. An inventory of assets helps the organization to identify, classify, and prioritize its cloud resources and to implement appropriate security controls and policies to protect them. An inventory of assets also helps the organization to comply with relevant regulations, standards, and contracts that may apply to its cloud environment.12

An auditor should be aware of the importance of an inventory of assets in the cloud because it provides a baseline for assessing the security posture and compliance status of the organization’s cloud environment. An auditor can use the inventory of assets to verify that the organization has a clear and accurate understanding of its cloud resources and their characteristics, such as location, ownership, configuration, dependencies, vulnerabilities, and risks. An auditor can also use the inventory of assets to evaluate whether the organization has implemented adequate security measures and processes to protect its cloud resources from threats and incidents. An auditor can also use the inventory of assets to identify any gaps or weaknesses in the organization’s security management program and to provide recommendations for improvement.34

References := Why is IT Asset Inventory Management Critical? - Fresh Security1; Use asset inventory to manage your resources’ security posture2; The importance of asset inventory in cybersecurity3; The Importance Of Asset Inventory In Cyber Security And CMDB - Visore4

Visibility to the source code within build scripts would give an auditor the best view of design and implementation decisions when an organization uses programmatic automation for Infrastructure as a Service (IaaS) deployments. IaaS is a cloud service model that provides virtualized computing resources, such as servers, storage, network, and operating systems, over the internet. Programmatic automation is the process of using code or scripts to automate the provisioning, configuration, management, and monitoring of the cloud infrastructure. Build scripts are files that contain commands or instructions to create or modify the cloud infrastructure according to the desired specifications.12

An auditor can use the source code within build scripts to gain insight into how the organization designs and implements its cloud infrastructure. The source code can reveal the following information3:

• The type, size, and number of cloud resources that are provisioned and deployed
• The configuration settings and parameters that are applied to the cloud resources
• The security controls and policies that are enforced on the cloud resources
• The dependencies and relationships between the cloud resources
• The testing and validation methods that are used to verify the functionality and performance of the cloud resources
• The logging and auditing mechanisms that are used to track and record the changes and activities on the cloud resources

By reviewing the source code within build scripts, an auditor can evaluate whether the organization follows the best practices and standards for cloud infrastructure design and implementation, such as scalability, reliability, security, compliance, and efficiency. An auditor can also identify any gaps or risks in the organization’s cloud infrastructure and provide recommendations for improvement.

References := What is Infrastructure as Code? | Cloud Computing - AWS1; What is Programmatic Automation? - Definition from Techopedia2; How to audit your IaC for better DevSecOps - TechBeacon3

The first step of the Cloud Risk Evaluation Framework is to identify key risk categories. Key risk categories are the broad areas or domains of cloud security and compliance that may affect the cloud service provider and the cloud service customer. Key risk categories may include data security, identity and access management, encryption and key management, incident response, disaster recovery, audit assurance and compliance, etc. Identifying key risk categories helps to scope and focus the cloud risk assessment process, as well as to prioritize and rank the risks based on their relevance and significance. Identifying key risk categories also helps to align and map the risks with the applicable standards, regulations, or frameworks that govern cloud security and compliance12.

Analyzing potential impact and likelihood (A) is not the first step of the Cloud Risk Evaluation Framework, but rather the third step. Analyzing potential impact and likelihood is the process of estimating the consequences or effects of a risk event on the business objectives, operations, processes, or functions (impact), as well as the probability or frequency of a risk event occurring (likelihood). Analyzing potential impact and likelihood helps to measure and quantify the severity or magnitude of the risk event, as well as to prioritize and rank the risks based on their impact and likelihood12.

Establishing cloud risk profile (B) is not the first step of the Cloud Risk Evaluation Framework, but rather the second step. Establishing cloud risk profile is the process of defining and documenting the expected level of risk that an organization is willing to accept or tolerate in relation to its cloud services (risk appetite), as well as the actual level of risk that an organization faces or encounters in relation to its cloud services (risk exposure). Establishing cloud risk profile helps to determine and communicate the objectives, expectations, and responsibilities of cloud security and compliance, as well as to align and integrate them with the business strategy and goals12.

Evaluating and documenting the risks © is not the first step of the Cloud Risk Evaluation Framework, but rather the fourth step. Evaluating and documenting the risks is the process of assessing and reporting on the effectiveness and efficiency of the controls or actions that are implemented or applied to prevent, avoid, transfer, or accept a risk event (risk treatment), as well as identifying and addressing any gaps or issues that may arise (risk monitoring). Evaluating and documenting the risks helps to ensure that the actual level of risk is aligned with the desired level of risk, as well as to update and improve the risk management strategy and plan12. References :=

• Cloud Auditing Knowledge: Preparing for the CCAK Certificate Exam
• Cloud Risk—10 Principles and a Framework for Assessment - ISACA

 A contract containing the phrase “You automatically consent to these terms by using or logging into the service to which they pertain” is establishing a contract of adhesion. A contract of adhesion is a type of legal agreement that involves one party setting the terms and conditions and the other party having no choice but to accept or reject them without bargaining. These contracts are often used in situations where one party has more power or resources than the other, such as in online services, insurance, leases, or consumer credit. These contracts may be unfair or unclear to the weaker party and may be challenged in court for unconscionability or ambiguity12.

References:

• adhesion contract | Wex | US Law | LII / Legal Information Institute

• What is a contract of adhesion? A complete guide - PandaDoc

The most important audit scope document when conducting a review of a cloud service provider is the document that defines the processes and systems to be audited. This document should clearly identify the objectives, criteria, and boundaries of the audit, as well as the roles and responsibilities of the audit team and the cloud service provider. The document should also specify the scope of the cloud service provider’s services, such as the service model, deployment model, geographic location, data classification, and compliance requirements. The document should also describe the scope of the audit evidence, such as the types, sources, methods, and sampling techniques of data collection and analysis. The document should also state the expected deliverables, timelines, and reporting formats of the audit. The document should be agreed upon by both parties before the audit commences.

The document that defines the processes and systems to be audited is essential for ensuring that the audit is relevant, reliable, consistent, and complete. It helps to establish a common understanding and expectation between the auditor and the auditee, as well as to avoid any misunderstandings or conflicts during or after the audit. It also helps to focus the audit on the key risks and controls related to the cloud service provider’s operations and performance. It also helps to ensure that the audit complies with the applicable standards, frameworks, and regulations.

References:

• Cloud Audits and Compliance: What You Need To Know - Linford & Company LLP
• How to audit the cloud | ICAEW
• Auditing Cloud Computing: A Security and Privacy Guide

A RACI chart is a tool used to clarify the roles and responsibilities in processes, projects, or operations. In the context of cloud compliance, documenting these responsibilities in a RACI chart ensures that all parties within the enterprise are aware of their specific obligations regarding compliance with laws and regulations. This helps in creating a clear, organized view of how each part of the organization contributes to overall compliance, facilitating better coordination and accountability.

References = The answer is informed by general best practices in cloud compliance and governance, which recommend the use of RACI charts or similar tools to delineate responsibilities clearly. While I can’t reference specific documents from the CCAK or related resources, these practices are widely accepted in the field of cloud security and compliance.

Reputation-based trust is a category of trust in cloud computing that relies on the feedback, ratings, reviews, or recommendations of other users or third parties who have used or evaluated the cloud service provider or the cloud service. Reputation-based trust reflects the collective opinion and experience of the cloud community regarding the quality, reliability, security, and performance of the cloud service provider or the cloud service. Reputation-based trust can help potential customers to make informed decisions about choosing a cloud service provider or a cloud service based on the reputation score or ranking of the provider or the service. Reputation-based trust can also motivate cloud service providers to improve their services and maintain their reputation by meeting or exceeding customer expectations.

Reputation-based trust is one of the most common and widely used forms of trust in cloud computing, as it is easy to access and understand. However, reputation-based trust also has some limitations and challenges, such as:

• The accuracy and validity of the reputation data may depend on the source, method, and frequency of data collection and aggregation. For example, some reputation data may be outdated, incomplete, biased, manipulated, or falsified by malicious actors or competitors.
• The interpretation and comparison of the reputation data may vary depending on the context, criteria, and preferences of the customers. For example, some customers may value different aspects of the cloud service more than others, such as security, availability, cost, or functionality.
• The trustworthiness and accountability of the reputation system itself may be questionable. For example, some reputation systems may lack transparency, consistency, or standardization in their design, implementation, or operation.

Therefore, reputation-based trust should not be the only factor for trusting a cloud service provider or a cloud service. Customers should also consider other forms of trust in cloud computing, such as evidence-based trust, policy-based trust, or certification-based trust