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Company A acquires company B. which leads to a two-year program lo integrate the processes and systems Company B uses a different project management process, and the company's staff is unhappy about the acquisition As a result company B's project team fails to provide status and cost data in a format that conforms to the program standards.
What should the program manager do first?
The program manager defines the program objectives, requirements and develops a high-level road map. To ensure program alignment with the enterprise strategic plan the program manager should work with which of the following?
In specifying labels and pruned tags that meet Underwriters Laboratories (UL) 969 Standard, marking and labeling systems are provided following the listed metrics. Which two of the following are REQUIRED for the UL standard? (Select two options.)
Which two of the following are ADVANTAGES of underground conduit systems? (Select two options.)
A program manager at a pharmaceutical company plans a new drug development effort. The development is slated to yield three drug variants. The program manager articulates the program scope boundaries.
Which of the following deliverables captures these items?
An ice cream company wants to introduce a new flavor to a new market. The executive sponsor requests a sampling for the test market and the sample group provides negative feedback As this type of program had previously been conducted by the company, the program manager questions whether similar results were experienced during testing.
What should the program manager do next?
Which of the following terms is often used to describe two parallel paths that have identical conductive terminations to two separate grounding reference points?
In a budding with one join room for serving as the FR and EF and four dedicated TRs on the same floor a total of__________ 103 mm (4 trade size) conduits should be installed to interconnect the backbone pathways to the ER.
A natural disaster shuts down operations for two days. The program has a major milestone that includes a timed payment of USS1 million.
Since the shutdown was not anticipated, what should the program manager do first?
Which two of the following items MUST be included in a detailed SoW? (Select two options.)
An organization requests that a junior project manager, with no previous experience or training in the industry take over a complex program component. The program component involves senior subject matter experts and has dependencies with other large projects to deliver key benefits to the organization.
How should the junior project manager respond to this request?
Close out documentation is initially discussed in which of the following meetings?
A software development program will launch iterative versions of new software called Alpha over two years Following that, a program will be released to the program team and developers to create new software called Beta While the program manager prepares the program closure plan tor Alpha, the program sponsor expresses concern about its support after program closure.
What should the program manager do as part of Alpha's program closure plan?
Communicating a project's design and technical specifications to the client and stakeholders is part of the ___________of the project.
AI the beginning of the second year of a five-year strategic cycle, the program management team attends a checkpoint session to review the state of the company's strategy During the previous year, the company needed to comply with new government regulations that impacted this strategy.
Based on this information, what should the program manager do?
Which two of the following are means in which radiated interference primarily enters electronic devices? (Select two options.)
A program in a matrix organization includes subprojects for specific required technologies. The program manager assembles a team of project managers to lead each of the component projects. Each component protect requires unique technical skills and expertise. To ensure that there are no budget overruns, the program manager leverages the existing time reporting process.
What is a critical component of the Program Schedule Management Process?
Near the completion of a transformation program, the operations manager is concerned that their department failed lo be notified in advance of the new service being transitioned into operations. They claim that their department did not approve this service and is now unprepared and untrained to support the transformation.
What should the program manager have done first to prevent this?
The program manager takes over a poorly performing program After a review of the documentation and interviews with the program sponsor, stakeholders and program constituents, the program manager realizes that the program is not aligned with the corporate/organizational goals. The program manager must realign the constituent protects and components to meet the program's needs
What action should the program manager take to realign the program?
A program to implement a new payroll processing system at a healthcare company is nearing completion and is under budget. What should the program manager do next?
A sponsor decides that the business environment is unfavorable for continuation of a program.
The sponsor asks that the program be closed.
What items should be completed as part of the program's final report?
A program is near completion and the benefits will be delivered shortly. The program manager prepares to initiate program closeout activities to release the program resources.
Before initiating closeout and releasing the resources, what should the program manager do?
Identify the core switch(es) and server(s) of the data center in the diagram below by dragging the appropriate term into each box in the diagram.
An IT program manager is concerned that a program is not achieving its defined incremental benefits due to a lack of delivery by the business team. The IT team has several dependencies on the business team throughout the program. However the business team does not report to the IT program manager and only two business team resources with the appropriate skills are available to complete the required program tasks.
To address this issue, what should the IT program manager do next?
A program manager has been assigned to a program that has received approval of the program charter and for which a stakeholder register has been prepared. During stakeholder engagement planning the program manager should consider which of the following stakeholder aspects?
The project managers for component projects A and B schedule the same resource to perform tasks during the same timeframe, resulting in an over-allocation. The program manager reviews the program resource management plan determine that project. A can wait until the resource becomes available, and assigns the resource to project B.
This is an example of which of the following?
In a program's definition phase a program manager in country A is assigned to expand a restaurant chain into country B. communications management plan zThe program manager creates the program team by identifying the required protect management resources
Which of the following represents an initial step needed to evaluate available resources that are aligned with me program's needs''
What is the air change requirement for a tunnel of 610 m (2000 ft) long with a diameter of 3.4 m (11 ft)?
A program manager joins a learn to fix a troubled enterprise-wide customer relationship management (CHM) system Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository tor similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity
What should the program manager do with the knowledge gained from this activity?
The marketing department of a firm has tasked the organization to design a structured cabling system allowing them to support either 10G6aseT or HDBASE-T. The budget requires that only one cable type be installed and that it be MINIMUM compliant. Of the following choices, what is the choice with the MINIMUM solution/solutions for the client?
A municipal agency manages a city's water and wastewater infrastructure. A regulation requires the replacement of sewer lines throughout the city at a cost of US$2 billion over 30 years
The city has been managing this program with various program teams, and has a project controls office In place to track protects separate from the program management team A program manager is hired to standardize all deliverables from component projects under the program.
What should the program manager do next?
The number of emerging risks increases in a component project and the program manager tails behind in reviewing) and approving the plans. This Impacts the component project manager's ability to effectively address the risks.
In this situation, what should the program manager change about the risk management plan?
Company A recently signed a contract with a strategic business partner, Company B, to jointly roll out a new technology Company B is excited about the joint marketing opportunity Company A's component Quality Assurance team has expressed concerns to you the program manager, Ural the product is being rolled out prematurely and has identified potential issues with backend support systems. QA, however, assures you that a manual work around is possible, but not ideal Company B requests an enhancement to the new product. In a meeting with Company B, you determine that additional funding will be required and resources allocated and scheduled
What is your MOST appropriate next step?
When planning a telecommunication termination area, what is the estimated space needed to terminate 144 strands of optical fiber?
The new performance financial system is delivered lo all business entities on time following a one-year implementation program After six months of utilization the global finance department one of the main beneficiaries of the program, determines that quality and level of granularity of the financial data is not sufficient for them to analyze the key performance indicators (KPIs) defined Additionally, the global finance department is missing the analytical tools required to understand the causes of discrepancies
To address these shortcomings the global finance department submits a request for a follow-up initiative through the process defined by which of the following documents?
A program will generate revenue for several years after it ends. The program manager and the operations manager, who are accountable for managing the benefits after program closure, are in disagreement. The operations manager is concerned that information necessary for managing the processes and benefits after program closure will be unavailable. The program manager expresses that managing the benefits after program closure is not within the scope and must be managed through the scope management plan.
What should the program sponsor do?
In the last year, all program phase gate reviews received excellent feedback and exceeded stakeholder expectations recently, the customer decides that there is no need to continue phase gate reviews.
What should the program manager do next?
When designing horizontal pathways, the ICT distribution designer should consider the design's ability to (Select two options.)
A program governance board mandates that phase gate reviews must be held so each component project can be reviewed and individually authorized to proceed to the next phase Tracking and reporting of actual benefits realized is one part of the review
What is the other part of the review"?
A program experiences issues during execution. The stakeholders are concerned and the program manager feels pressure to act on these issues.
What tool should be used to trigger a planned response when receiving lower than expected results'?
Key performance indicators
B. Benefits management plan
C. Communications management plan
D. Ishikawa diagram
The risk manager completes risk response planning. The risk manager believes that to effectively address all eventualities, an additional action is required.
What should the program manager do next?
The program sponsor returns from a board of directors meeting alter identifying a significant risk to the program schedule. This may Impact the program's benefits realization
What should the program manager do next?
A small regional utility closes a customer rewards program and transitions it to operations The executive sponsor and program manager are concerned about the impact on benefits realization The program manager assures the executive sponsor that any corrective actions will be included in the next phase.
What should the program manager do to ensure a successful transition?
A program manager initiates a new global program to create a higher level of protection for a company's intellectual property. The company exhibits a relaxed culture and environment and is intolerant of processes to the point of being considered process-adverse However, the company's culture is tolerant of long-term program activities, and provided there is continuous progress on improving the protection of its intellectual property Expectations for rapid progress are low
What should the program manager do next?
A large international manufacturing company is centralizing its IT which is currently spread over 16 countries. The transition means physically regrouping the infrastructure and aligning processes and organizations The high-level scope of this transformation encompasses three main areas.
1. The technology area—assessing which technology/tooling should be retained for the target data center
2. The policies and procedure area-aimed at establishing a common set of processes supporting the new way of delivering services
3. The HR area-assuring the new organization best fits the diversity of the countries and functional domains, while offering equivalent compensations for comparable functions
You have selected your team and you are preparing the business case to support 1) the team selections you made and 2) your recommendation to proceed to the program's next phase
Which document should be present m your business case?
Which two of the following are ADVANTAGES of aerial pathways? (Select two options.)
One of the constituent project managers asks a new program manager to obtain approval for an additional key project requirement. A tolerance range is set, if the tolerance range is too narrow on a program what effect will multiple minor changes have on the program?
The chief executive officer (CEO) informs the program manager that the delivery dale for protect A must be compressed by two months to accommodate market needs Project A relies upon deliverables from projects B and C.
Which of the following should the program manager do first?
A program manager is appointed to manage a new program. The organization's leadership has specified a list of benefits (hat the program should deliver and has requested that the program manager determine when incremental benefits can be realized.
What should the program manager do first?
Exhibit:
In this future marina layout, what would be the pre-cabling guideline to follow for the terminal A?
A component project manager escalates an issue regarding a key stakeholder to the program manager. The key stakeholder does not respond to emails or phone calls and the project manager believes this key stakeholder is exhibiting a negative attitude toward the work. The key stakeholder has a significant influence over the component project which could impact other components if delays occur. The program manager's attempts to reach the stakeholder via email also fail.
What should the program manager do next?
A program stakeholder is concerned about information they receive about a project. Who is responsible for reviewing the communications management plan to assure adequate information is provided to the stakeholder'?
In a PTP network using optical fiber, the ________ is responsible for media conversions from the optical fiber to the balanced twisted pair network within the residence.
A hotel chain initiates a program to expand meeting offerings to include telecommunications technology and virtual meetings. The program has component projects, each of which requires team members to have different technical skills and expertise. The program manager assembles a team of project managers to lead each of the projects, and learns that the desired resources will not be available at the start of the program
As a result, the program manager must do which of the following'?
An organization is embarking on a new program aligned with its strategic objectives The new program has a High level of risk due to the rapidly changing technical landscape in which the organization operates The organization has mature program management capabilities, as measured by its resources, intellectual assets, and management processes.
Given the organization's history of delivering successful programs, what should the program manager do as part of the planning process?
Which two of the following types of metallic conduit REQUIRE threaded couplings? (Select two options.)
A program is developing a next-gene ration product line, and one component has been delivered. However, due to a change request, expectations for another component are unmet
What activity should the program manager perform next?
External resources are required for a program. The program manager receives bids from multiple vendors and presents the top vendor to the program governance board. One program governance board member asks the program manager to select a vendor that was dismissed early in the selection process because they were not on the approved vendor list The program manager learns that this program governance board member has a personal connection to this vendor
What should the program manager do?
A program management team is invited to a company's annual strategy planning session The CEO discusses the mission and vision of the organization, and how the strategic plan will create opportunities to fulfill them
How can the program manager use the company's vision to establish a program?
One interior TTY must be provided at locations defined as public accommodations with ________ or more pay telephones.
What is the OPTIMAL lime in the construction process for ICT submittals to be reviewed by the ICT distribution designer?
A program manager assigns project managers lo five component projects and continues to develop the program team. Which of the following represents the program manager's strategy?
In a RFI, an ICT distribution designer instructs the contractor to test all the fibers In a PON Installation. Which of the following testing requirements does the designer include?
A country is in the process of strengthening its defense program. A key project is not meeting its specified performance objectives. The project manager initiates a change request to address this issue.
What should the program manager do NEXT?
Which of the following is a common application for exothermic welding of earthing (grounding) and bonding conductors?
In a design type Scope of Work (SoW) the ICT distribution designer is responsible for providing
An initiative involves the development of new technology and leverages existing technologies It is determined critical by the program governance board and the program sponsor that a comprehensive risk management plan be put in place. In what phase is the nsk management plan created?
Telecommunications systems typically combine multiple digital data streams into one data stream. What is this process called?
During program execution, a program manager receives feedback from an executive sponsor (hat some program stakeholders may not understand the intended benefits of the program. Which will provide the greatest value to clarify stakeholder perceptions?
Which type of scheduling chart utilizes predecessor and successor relationships when identifying tasks?
Using a vertical cable support structure can create issues for the cable attached to the pathway Several issues can result It the support work is not clone correctly. Which two of the following conditions could be caused by a poorly supported cabled (Select two options.)
An ICT distribution designer is reviewing a client's site information (spaces and pathways) to determine network technology and equipment selection. This is referred to as a___________design process
A program manager takes over a global program from another program manager. Upon arriving on-site, the program manager immediately sees that stakeholders are upset because of a lack of updates and communications about the program.
What should the program manager do first?
A company initiates a program to reorganize its sales and production departments. Three production departments are located at the three production plants next to the company's headquarters Five regional sales departments are located at different locations around the world.
At this stage of the program, what is the first step?
A program manager is working with the sponsor, stakeholders, and steering committee to formulate a program's benefits sustainment and transition plan What should the program manager do to create this plan?
TESTED 06 Jul 2025
