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37820X Sample Questions Answers

Questions 4

To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

Options:

A.

Preferred Edition with VMPro

B.

Essential Edition with an external PC to run Avaya Call Reporting

C.

Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license

D.

Preferred Edition with VMPro and an IP Office CTI license

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Questions 5

With the Avaya IX™ Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

Options:

A.

Basic

B.

Plus

C.

Business

D.

Platinum

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Questions 6

With Avaya Equinox® Meetings online is the maximum number of participants for a Preferred VMR?

Options:

A.

50 participants

B.

25 participants

C.

100 participants

D.

500 participants

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Questions 7

Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.

Which characteristic is an example of a workforce midsize segment trend?

Options:

A.

Employees want access to tools to be more self-sufficient.

B.

Employees are requesting company provided mobile devices.

C.

The number of users outside of the office is increasing.

D.

More tech savvy workers are working in the midsize segment.

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Questions 8

With Avaya Equinox ® Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?

Options:

A.

500 viewers

B.

50 viewers

C.

25 viewers

D.

100 viewers

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Questions 9

Which license is only available In a CapEx model?

Options:

A.

ASBCE

B.

AWFOS

C.

Analog user

D.

Digital user

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Questions 10

One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to

In addition to Name, Full Name, and extension, what other field can be synchronized?

Options:

A.

Email address

B.

Address

C.

Job function

D.

Organization or group

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Questions 11

In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

Options:

A.

The Contact Center Manager Server database

B.

The Contact Center Manager Administration database

C.

The Communication Control Toolkit database

D.

The Contact Center Multimedia database

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Questions 12

You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.

Based on these factors, which IP Office™ deployment model would meet the customer requirements?

Options:

A.

Private Cloud

B.

Public Cloud

C.

Hybrid Cloud

D.

On-Premise

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Questions 13

You have just completed a series of discovery conversations with a customer.

To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?

Options:

A.

A design diagram for each person

B.

An architectural diagram for each person

C.

A single architectural diagram

D.

A single design diagram

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Questions 14

With Avaya Spaces, which statement is true about the what users can do?

Options:

A.

Guest level users can only text chat other users.

B.

All levels of users can text chat and video call.

C.

Only Member level users and above can video call.

D.

Only the Owner/Admin level users can video call.

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Questions 15

Your customer wants to edit the standard reports.

In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?

Options:

A.

Recording Library

B.

Agent Dashboards

C.

Realtime

D.

Custom reports

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Questions 16

Your customer wants WIFI connectivity.

What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

Options:

A.

J179

B.

J169

C.

J139

D.

J129

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Questions 17

Powered by Avaya R3.x supports several different Hypervisors.

What Is the only Hypervisor to support all of the Powered By R3.x applications?

Options:

A.

Amazon AWS AMI

B.

Microsoft Hyper-V

C.

VMware ESXi

D.

KVM

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Questions 18

Refer to the Scenario: H&H Ticket.

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.

In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

Options:

A.

Button programming

B.

Modify their personal directory.

C.

Create personal short codes.

D.

Correct their personal entry in the system directory.

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Questions 19

Refer to the IT-FAC scenario and exhibits.

The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.

What are two characteristics of this mobility solution? (Choose two.)

Options:

A.

It utilizes the WiFi network of APs.

B.

It supports off-premise connectivity.

C.

It operates on a separate DECT network.

D.

It uses a line of ruggedized endpoints.

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Exam Code: 37820X
Exam Name: Avaya Midsize Solution Design Exam
Last Update: Nov 30, 2024
Questions: 65
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