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A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store. Which complex protocol must be configured in Microsoft Outlook to access their messages?
System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email. Which application can send an email notification for an alarm?
To display Avaya IP Office™ resources including CPU utilization, Channel utilization, and license status, which application is used?
You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)
A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?
Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?
When reviewing the Alarms section of the System Status application, you notice alarms with different colors.
What does the red color indicate?
A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference. Which of the following could be the possible reasons for this issue?
Which two applications can be used to configure Users, Hunt Groups, and Incoming Call Routes with the most advanced settings? (Choose two.)
Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?
To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?
When you first power on the Avaya IP Office™, there are two default incoming call routes. One is to route all voice calls to the Hunt Group Main, which contains the first 10 users, and the other is for data calls.
By default, where are data calls routed?
A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?
A customer reports that after they rebooted the IP Office, some users are not receiving calls as they did before. Which two tools can you use to identify the last system changes made?
Providers are components of one-X® Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?
After the first start-up of an IP Office™ system, some default security Rights Groups are available.
Which Rights Group allows access to the diagnostic application that provides real time status, historic utilization, alarm information, and more?
Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?
Fax machines with modems may encounter difficulties with VoIP. Which of the following protocols can be employed to mitigate this issue?
Which application is recommended for monitoring and displaying available resources on an IP500 V2 system in real-time?
When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?
When creating a Short Code for connecting to a start point in Voicemail Pro modules, which Short Code feature should be utilized?
There is a recommended order to powering up the Avaya IP Office™ 500V2.
Why is the first step to power up the expansion modules before powering up the control unit?
A customer requests that all users should be prevented from dialing international numbers.
What is the quickest way to enable this feature?
After a failure of the original Primary Avaya IP Office™ server, a restore needs to be applied to a replacement Avaya IP Office™ server.
To generate a successful restore of the backup made of the original server, which two criteria should the replacement server have? (Choose two.)
Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office. What are the two actions required to view QoS outcomes? (Choose two.)
A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?
By adding a 4-port expansion card to the Avaya IP Office™ 500V2, how many expansion units can the Avaya IP Office™ support in total?
You have purchased a pre-configured Avaya IP Office™ Application Server. The server has both Voicemail Pro and one-X® Portal installed on it.
Which tool could be used to verify if both services are running?
In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X® Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15. Which of the following actions would be necessary to complete this increase?
In which application can Debug level be set to Verbose to generate log files for troubleshooting?
Which of the following is the correct method to find the IP address of an IP extension in the IP Office?
Within the Configuration Wizard, which specific field must be populated first, before any other fields become visible?
Which combination of licenses is required for an Avaya Communicator user to enable video conferencing?
If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?
Where are voicemail files stored for a user when the customer is using Embedded Voicemail and the user's mailbox is not stored on an SD card?
After the ignition process, what tool can be utilized to configure the IP500 V2 and Server Edition systems, in a step-by-step manner, for configuring Users, Groups, and Lines?
What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?
A Server Edition customer has a capacity of registering five consoles simultaneously and wants to increase it to seven. What action should be taken to achieve this?
Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features? (Choose two.)
When upgrading from a release pre-11.1 to 11.1 or later, which Avaya IP Office™ platform is not affected by the change from CentOS6 to CentOS7?
You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X® Portal applications. You need to verify if both applications are running. Which application should you use, and what steps would you take to confirm the status of the applications?
Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?
When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)
Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Select three.)
In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?
TESTED 04 Apr 2025