77201X Sample Questions Answers

The default port for TFTP (Trivial File Transfer Protocol) on IP Office is 69 (Option C), used for phone firmware updates (e.g., 1600 series). Option A (21) is FTP, Option B (23) is Telnet, andOption D (161) is SNMP.References: Avaya IP Office IP Endpoint Configuration Guide.

IP Office provides multiple ways to restrict outgoing calls: Call Barring (Option A) blocks specific numbers, Short Codes (Option B) can be configured to limit dialing patterns, and User Rights (Option C) define permissions per user, making Option D ("All of the above") correct.References: Avaya IP Office Security Configuration Guide, Short Code Configuration Guide.

The one-X Portal (Option B) provides a web-based interface where users can see the presence status (e.g., available, busy) of other IP Office users, enhancing collaboration. Option A (SoftConsole) is for call handling, Option C (Voicemail Pro) is for voicemail, and Option D (System Status) is for system monitoring—not user presence.References: Avaya IP Office one-X Portal User Guide.

The PRI 30 card (Option C) supports PRI trunks (E1/T1) on the IP500 V2, providing up to 30 channels (E1) or 23 (T1). Option A is for digital stations, Option B for analog phones, and Option D for analog trunks.References: Avaya IP Office IP500 V2 Installation Manual.

Call Pickup (Option A) enables a user to answer a call ringing on another extension using a feature code (e.g., *30). Option B redirects calls, Option C distributes calls, and Option D links to external numbers—none perform pickup.References: Avaya IP Office Feature Code Guide.

A single PRI trunk (E1) on IP Office supports up to 30 simultaneous calls (Option B) in most regions, based on the E1 standard (30 B-channels + 1 D-channel). Option A (23) applies to T1 PRI, Option C (64) is for ISDN BRI aggregates, and Option D (128) exceeds PRI capacity.References: Avaya IP Office Trunk Configuration Guide.

Automatic Route Selection (ARS) (Option B) routes outgoing calls based on dialed numbers, selecting the appropriate trunk (e.g., SIP, PRI) using short codes and Line Group IDs. Option A is for Voicemail Pro, Option C is for hunt groups, and Option D is for SSA—not ARS.References: Avaya IP Office ARS Configuration Guide.

Avaya IP Office Web Manager (Option B) is a browser-based tool for configuring and managing Server Edition systems, offering an alternative to IP Office Manager. Option A is for Voicemail Pro, Option C is for SSA or third-party tools, and Option D is handled by Manager or HTTP provisioning.References: Avaya IP Office Web Manager Guide.

In an Avaya IP Office Server Edition deployment, the IP Office Manager is a Windows-based application used for system configuration and management. It must be installed on a separate PC, not on the Primary Server itself, to allow administrators to connect to and manage the Server Edition system remotely or locally. Option A (Voicemail Pro) can be installed on the Primary Server or a separate server, depending on the deployment. Option C (Web Manager) is a browser-based tool accessible from any device, not requiring a separate PC installation. Option D (one-X Portal) is typically hosted on the Application Server, not a separate PC for management purposes.References: Avaya IP Office Server Edition Installation Guide, IP Office Manager Administration Guide.

The TCM8 card (Option B) supports up to 8 digital stations (e.g., Avaya 1400/9500 series phones) on the IP500 V2. Option A (Phone 8) is for analog phones, Option C (ATM4) is for analog trunks, and Option D (PRI 30) is for PRI trunks.References: Avaya IP Office IP500 V2 Installation Manual.

The default port for H.323 signaling in IP Office is 1720 (Option B), per the H.323 standard, used for IP phones like the 1600 series. Option A (5060) is for SIP, Option C (8080) is for web services, and Option D (8443) is for Web Manager HTTPS.References: Avaya IP Office H.323 Configuration Guide.

The IP Office Server Edition Primary Server can operate standalone without additional servers (Option A), providing core telephony functions for smaller deployments. While it supports resilience and scalability with a Secondary Server and Expansion Systems, these are optional. Option B is incorrect as a Secondary Server is not mandatory. Option C is false because the Primary Server supports multiple trunk types (SIP, PRI, analog), not just SIP. Option D is incorrect as it can host Voicemail Pro, though it may also be hosted on a separate Application Server in larger setups.References: Avaya IP Office Server Edition Reference Configuration Guide.

The IP500 V2 supports up to 12 BRI trunks (Option C) using three BRI 4-port cards (each with 4 BRI ports, providing 8 channels total per card). Options A, B, and D do not align with this capacity.References: Avaya IP Office IP500 V2 Installation Manual.

The Avaya Equinox desktop client is supported by multiple licenses: Office Worker (Option A), Power User (Option B), and Teleworker (Option C), depending on feature needs, making Option D ("All of the above") correct.References: Avaya IP Office Equinox Solution Guide, Licensing Guide.

The Application Server (Option B) hosts applications like one-X Portal, Voicemail Pro, and Contact Center in Server Edition. Option A is a subset of its role, Option C is for Manager, and Option D is for SSA or external tools.References: Avaya IP Office Application Server Guide.

SIP trunking on IP Office requires the "SIP Trunk Channels" license (Option A), which allocates a specific number of simultaneous SIP trunk calls. This license is separate from endpoint or user licenses. Option B (IP Endpoint) is for IP phones, Option C (Power User) is for advanced user features, and Option D (Voicemail Pro) is for voicemail, none of which enable SIP trunks.References: Avaya IP Office Licensing Guide.

The "Line Group ID" in IP Office groups trunks (e.g., SIP, PRI) for call routing purposes (Option B), used in ARS (Automatic Route Selection) or short codes to direct outgoing calls. Option A is unrelated to trunks, Option C applies to extensions, and Option D is for hunt groups—not line groups.References: Avaya IP Office Trunk Configuration Guide.

Call Hold (Option A) allows a user to pause a call and retrieve it from the same phone using a button or code. Option B (Call Park) holds calls for retrieval from any phone, Option C transfers calls, and Option D answers ringing calls—not holding.References: Avaya IP Office Feature Code Guide.

The "Power User" license (Option A) enables the Mobile Worker feature, allowing users to use softphones (e.g., Equinox) and mobility features remotely. Option B (Teleworker) is for remote deskphones, Option C (Office Worker) lacks full mobility, and Option D (Mobile User) is not a standard license type.References: Avaya IP Office Licensing Guide.

Conference Add (Option B) allows a user to join or add others to an ongoing conference call using a feature code or button. Option A barges into two-party calls, Option C answers ringing calls, and Option D transfers calls—not conference joining.References: Avaya IP Office Conference Configuration Guide.

In Avaya IP Office Server Edition, license keys are tied to a unique identifier specific to the deployment to ensure proper licensing and feature activation. The correct answer, Option D, "The site ID assigned by Avaya," refers to the System Identification (SID) or a similar unique identifier assigned by Avaya during the licensing process. This Site ID is used in conjunction with the Product Licensing and Delivery System (PLDS) to generate license files that unlock features like user capacity, VoIP trunks, or advanced applications. Option A (digital certificate) is not relevant, as certificates are more commonly used for security protocols, not licensing. Option B (hardware components) is incorrect because Server Edition licenses are not tied to specific hardware serial numbers or components, allowing flexibility in hardware replacement. Option C (Dongle serial number) applies to older IP Office systems like the IP500 V2 with physical feature keys, not ServerEdition, which uses software-based licensing.References: Avaya IP Office Platform Licensing Guide, Server Edition Deployment Guide.

The default SNMP port on IP Office is 161 (Option A), per the SNMP standard for monitoring. Option B (162) is for SNMP traps, Option C (5060) is for SIP, and Option D (8080) is for web services.References: Avaya IP Office SNMP Configuration Guide.

Voicemail Pro supports multiple protocols for email integration: SMTP (Option A) for sending voicemail-to-email, IMAP (Option B) for retrieving emails, and MAPI (Option C) for Microsoft Exchange integration, making Option D ("All of the above") correct.References: Avaya IP Office Voicemail Pro Administration Guide.

The primary tool for configuring an Avaya IP Office system is IP Office Manager (Option B). This Windows-based application allows administrators to set up users, extensions, trunks, hunt groups, and system-wide settings. Option A (Voicemail Pro) is for voicemail administration, Option C (SoftConsole) is a call-handling tool for receptionists, and Option D (one-X Portal) is an end-user productivity application—none of these are used for system configuration.References: Avaya IP Office Manager Administration Guide.

The "Contact Center Agent" license (Option B) is specifically required for agents using the IP Office Contact Center, enabling features like real-time reporting and call handling. Other options (A, C, D) are user profiles unrelated to contact center functionality.References: Avaya IP Office Contact Center Licensing Guide.

The Avaya IP Office Contact Center (Option B) enhances IP Office with advanced call routing (e.g., skills-based), agent management, and detailed reporting for contact center operations. Option A is for Voicemail Pro, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office Contact Center Guide.

In IP Office, hunt groups can have their own voicemail mailboxes. When a call overflows from one hunt group to another and then goes to voicemail, it is typically sent to the mailbox of the last hunt group in the chain unless otherwise configured. Option C, "The second hunt group extension group mailbox only," is correct because the call ends up being handled by the second hunt group’s voicemail when it overflows and no one answers. Option A is incorrect as the first group is bypassed. Option B is wrong because calls don’t split across multiple mailboxes in this scenario. Option D (general sampling mailbox) is not a standard feature for this call flow.References: Avaya IP Office Hunt Group Configuration Guide.