ACD300 Sample Questions Answers

To design a complex Appian integration to call a RESTful API, you need to have some prerequisites, such as:

• Define the HTTP method that the integration will use. The HTTP method is the action that the integration will perform on the API, such as GET, POST, PUT, PATCH, or DELETE. The HTTP method determines how the data will be sent and received by the API, and what kind of response will be expected.
• Understand the content of the expected body, including each field type and their limits. The body is the data that the integration will send to the API, or receive from the API, depending on the HTTP method. The body can be in different formats, such as JSON, XML, or form data. You need to understand how to structure the body according to the API specification, and what kind of data types and values are allowed for each field.
• Understand the different error codes managed by the API and the process of error handling in Appian. The error codes are the status codes that indicate whether the API request was successful or not, and what kind of problem occurred if not. The error codes can range from 200 (OK) to 500 (Internal Server Error), and each code has a different meaning and implication. You need to understand how to handle different error codes in Appian, and how to display meaningful messages to the user or log them for debugging purposes.

The other two options are not prerequisites for designing the integration, but rather considerations for implementing it.

• Understand whether this integration will be used in an interface or in a process model. This is not a prerequisite, but rather a decision that you need to make based on your application requirements and design. You can use an integration either in an interface or in a process model, depending on where you need to call the API and how you want to handle the response. For example, if you need to update a case in real-time based on user input, you may want to use an integration in an interface. If you need to update a case periodically based on a schedule or an event, you may want to use an integration in a process model.
• Understand the business rules to be applied to ensure the business logic of the data. This is not a prerequisite, but rather a part of your application logic that you need to implement after designing the integration. You need to apply business rules to validate, transform, or enrich the data that you send or receive from the API, according to your business requirements and logic. For example, you may need to check if the case status is valid before updating it in the legacy system, or you may need to add some additional information to the case data before displaying it in Appian.

Requirement: Archive processes 2 days after completion or cancellation. Correct match: A. Processes that need to be available for 2 days after completion or cancellation, after which are no longer required nor accessible Exact explanation of correct match taken from Appian Documentation: This strategy is called “Archive after 2 days” and it is one of the options for process model data management in Appian. This strategy means that processes that complete or cancel will remain available for 2 days, after which they will be archived and no longer accessible. This strategy can help reduce the size of the process database and improve the performance of process reporting.

Requirement: Use system default (currently auto-archive processes 7 days after completion or cancellation). Correct match: C. Processes that remain available for 7 days after completion or cancellation, after which are archived when accessed Exact explanation of correct match taken from Appian Documentation: This strategy is called “Use system default” and it is one of the options for process model data management in Appian. This strategy means that processes that complete or cancel will remain available for 7 days, after which they will be archived when accessed. This strategy can help balance the availability and performance of process data, as it allows processes to be archived on demand rather than on a fixed schedule.

Requirement: Delete processes 2 days after completion or cancellation. Correct match: B. Processes that need to be available for 2 days after completion or cancellation, after which remain accessible Exact explanation of correct match taken from Appian Documentation: This strategy is called “Delete after 2 days” and it is one of the options for process model data management in Appian. This strategy means that processes that complete or cancel will remain available for 2 days, after which they will be deleted and no longer accessible. This strategy can help reduce the size of the process database and improve the performance of process reporting, but it also means that process data will be permanently lost.

Requirement: Do not automatically clean-up processes. Correct match: D. Processes that need to remain available without the need to unarchive Exact explanation of correct match taken from Appian Documentation: This strategy is called “Do not automatically clean-up” and it is one of the options for process model data management in Appian. This strategy means that processes that complete or cancel will remain available indefinitely without being archived or deleted. This strategy can help ensure the availability and integrity of process data, but it also means that the process database will grow over time and affect the performance of process reporting.

Adding more engine replicas will increase the number of threads available to execute unattended process activities, such as timer events and sending notification emails. This will reduce the Java Work Queue Size and improve the performance of the application. Verified References: Appian Engine Performance Logs, Appian Engine Configuration

Deploying an object that is dependent on another object from a different application can cause errors and inconsistencies in the production environment. The best practice is to halt the production deployment and contact the other team for guidance on how to promote the object to PROD. The other team may have a different deployment schedule, or they may have some dependencies or customizations that need to be considered. By communicating with the other team, you can ensure that the object is deployed in a safe and coordinated manner, and avoid any potential conflicts or issues. Verified References: [Appian Deployment Guide], [Appian Best Practices]

The best environment to use for load testing is acme, which is the production environment. This is because load testing should be performed on an environment that is as close as possible to the actual production environment, in terms of hardware, software, configuration, data, and user behavior. This way, the results of the load testing will be more realistic and reliable, and can help to identify and resolve any performance issues or bottlenecks before increasing the number of active users. Verified References: Appian Documentation, section “Load Testing”.

To ensure that this story can be developed effectively, you should take two recommended steps:

• Maintain a communication schedule with the third-party resources. Communication is key when working on an integration involving a third-party system, as it can help to clarify the requirements, expectations, and dependencies of both parties. By maintaining a communication schedule, you can ensure that you have regular and timely updates on the progress, issues, and feedback of the integration. You can also use communication tools, such as email, chat, or video conferencing, to facilitate the communication and collaboration between your Appian team and the third-party resources.
• Break down the item into smaller stories. Breaking down a large and complex story into smaller and simpler stories can help to make the development process more manageable and efficient. By breaking down the item into smaller stories, you can reduce the scope and complexity of each story, and focus on delivering one feature or functionality at a time. You can also prioritize and assign the stories to different developers, and track their status and completion more easily.

The other options are not as effective. Option A, acquiring testing steps from QA resources, is not a step to ensure that the story can be developed effectively, but rather a step to ensure that the story can be tested effectively. Option B, identifying subject matter experts (SMEs) to perform user acceptance testing (UAT), is also not a step to ensure that the story can be developed effectively, but rather a step to ensure that the story can be validated effectively. Option E, adding a view that joins the customer data to the data used in calculation, is not a step to ensure that the story can be developed effectively, but rather a design decision that may or may not be appropriate for the integration.