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Exin SIAMF Dumps

Exam Code:
SIAMF
Exam Name:
EXIN BCS Service Integration and Management
Last Update: Mar 29, 2025
40 Questions
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EXIN BCS Service Integration and Management Questions and Answers

Questions 1

What is the challenge of a legacy contract not being fit for purpose?

Options:

A.

aligning contractual requirements with the new SIAM model

B.

balancing thelevel of control against expected benefits

C.

the customer does not get what they expect

D.

understanding the expected benefits and costs

Questions 2

What is an example of an end-to-end service measurement?

Options:

A.

average availability of an application

B.

average call pickup time at the service desk (in seconds)

C.

percentage of service downtime related tofailed changes

D.

percentage of SLA targets met by one of the external service providers

Questions 3

Which process evaluates and negotiates proposals from prospective service providers?

Options:

A.

contract management

B.

financial management

C.

service level management

D.

supplier management

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Nov 24, 2024

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Nov 7, 2024

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