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C_C4H510_21 dumps questions answers

SAP C_C4H510_21 Dumps

Exam Code:
C_C4H510_21
Exam Name:
SAP Certified Application Associate – SAP Service Cloud 2111
Last Update: Apr 17, 2025
117 Questions
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C_C4H510_21 FAQs

Yes, the exam includes scenario-based questions that test your ability to apply SAP Service Cloud knowledge to real-world situations, such as configuring workflows or resolving integration issues.

The certification is valid for five years. After that, you may need to retake the exam or complete a delta exam for the latest version.

C_C4H320_24 focuses on SAP Commerce Cloud, while C_C4H510_21 is about SAP Service Cloud. The former deals with e-commerce solutions, whereas the latter centers on customer service and case management.

Overlooking integration details, not practicing time management, and memorizing answers instead of understanding concepts.

No, the exam is closed-book. You must rely on your knowledge and preparation.

Understanding SAP Activate is crucial as it guides implementation processes, which may be tested in configuration and project management scenarios.

C_TS460_2021 is for SAP S/4HANA Sales, focusing on sales processes, while C_C4H510_21 is about service management and customer support in Service Cloud.

Deep dive into integration with SAP Field Service Management, advanced analytics, and customizing business rules in Service Cloud.

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SAP Certified Application Associate – SAP Service Cloud 2111 Questions and Answers

Questions 1

For which element do you maintain attributes such as password and security policy?

Options:

A.

Employee

B.

Business role

C.

Business user

D.

Service agent

Questions 2

: Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.

Options:

A.

Ticket ID

B.

Priority

C.

Installed Base

D.

Ticket Type

E.

Service Category

Questions 3

Which actions are needed to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.

Options:

A.

Set the access rights to display.

B.

Set the write access to restricted.

C.

Set the access rights to edit.

D.

Set the read access to restricted.

E.

Set the read and write access to restricted.