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CIS-FSM dumps questions answers

ServiceNow CIS-FSM Dumps

Exam Code:
CIS-FSM
Exam Name:
ServiceNow Certified Field Service Management (FSM) Implementation Specialist
Last Update: Nov 17, 2024
86 Questions
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ServiceNow Certified Field Service Management (FSM) Implementation Specialist Practice Questions

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CIS-FSM ServiceNow Exam Dumps

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CIS-FSM FAQs

The CIS-FSM certification enhances your expertise in ServiceNow Field Service Management, making you a valuable asset in IT Service Management. It opens up advanced career opportunities, improves your problem-solving skills, and boosts your professional credibility.

The CIS-FSM exam consists of multiple-choice and multiple-select questions. It covers topics such as ServiceNow platform capabilities, Field Service Management applications, and integration strategies. The exam is designed to assess your practical knowledge and implementation skills in real-world scenarios.

The CIS-FSM exam specifically focuses on Field Service Management within the ServiceNow platform, unlike other certifications which may cover broader IT Service Management or specialized areas like HR or ITOM. It emphasizes real-world application and integration of FSM solutions.

With a CIS-FSM certification, you can pursue roles such as Field Service Manager, ServiceNow Consultant, IT Service Management Specialist, and Implementation Specialist. These positions involve managing field operations, optimizing service workflows, and integrating FSM solutions within organizations.

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ServiceNow Certified Field Service Management (FSM) Implementation Specialist Questions and Answers

Questions 1

What determines if a rejected task is dynamically assigned to the same agent in the next 24 hours or not?

Options:

A.

A system properly

B.

Unassignment constraints

C.

Agent task rejection preferences

D.

Multiple assignment rules

Questions 2

Where can you control the maximum number of tasks that can be selected when manually running dynamic scheduling?

Options:

A.

Field service assignment configuration

B.

Dynamic scheduling system properties

C.

Central dispatch configuration

D.

Dynamic scheduling configuration

Questions 3

As it pertains to time recording, FSM Rate Card Task Work (Billable) and FSM Rate Card Task Work OT (Billable), are examples of what?

Options:

A.

Time worked

B.

Labor rate cards

C.

Rate types

D.

Time cards