IIBA CCBA Dumps

In situations where stakeholders present conflicting views, it’s crucial for the business analyst to ensure that there is a clear understanding and agreement on the business analysis approach. Obtaining stakeholder signoff on the approach helps to align expectations and reduce the likelihood of conflicts. This process involves engaging stakeholders to discuss and agree upon the methods, processes, and communication channels that will be used throughout the business analysis activities. References: 1: BABOK Guide v3, Section 10.24

 Choosing appropriate format to communicate requirements is a technique that helps to ensure business analysis information is clear and understandable. It involves selecting the most suitable way to present the information based on the audience, purpose, context, and complexity of the information. Aligning test scenarios with business needs, ensuring all requirements are testable, and using checklists for quality control are also good practices, but they are not techniques for communicating requirements. References: BABOK Guide v3, page 50; CCBA Mock Test, question 19

 The BA should resolve the conflict between two stakeholders over which model to use for describing requirements by explaining that the models are complementary to each other. A model is a representation of a concept or system that is used to communicate or analyze it. Different models can be used for different purposes or audiences depending on their strengths and limitations. For example, an activity diagram can show the sequence and conditions of actions performed by actors or objects in a system, while a state diagram can show how an object changes its state in response to events. The BA should demonstrate how both models can be useful and relevant for describing different aspects of the requirements. References: : BABOK Guide v3, Section 4.5 : Activity Diagram vs State Diagram