71801X Sample Questions Answers

The Avaya IX™ Messaging Voice Server Node architecture supports a variety of components that enhance its functionality.

• A: The Audio / FAX / ASR / TTS component is supported, providing audio messaging, fax services, automatic speech recognition, and text-to-speech capabilities. This allows for a robust set of features for handling voice messages and converting between different formats for accessibility and ease of use.
• D: Message Networking is also supported, which enables the integration of messaging services across different servers and platforms, facilitating seamless communication within an enterprise environment.

References: The support for these components is detailed in Avaya’s official documentation and resources, which describe the capabilities and configuration of the Avaya IX™ Messaging system1[1]22.

In Avaya IX™ Messaging, if there is a failure to authenticate a license, the system provides a grace period before it reverts to a restricted mode. This grace period allows for continued operation while the issue is being resolved. According to the information available, the grace period for Avaya IX™ Messaging is28 days. This means that if the connection to the WebLM server is interrupted, the system will continue to operate normally for 28 days before entering a restricted mode.

References: The answer is supported by the information found in the Avaya support documentation and other relevant resources12.

Avaya IX™ Messaging stores its log files in a specific directory structure to ensure organized storage and easy retrieval for maintenance and troubleshooting purposes. The correct location for these log files is within the ‘OL’ directory, which stands for ‘Officelinx’, the previous name for Avaya IX™ Messaging. This directory is found on the IX-Messaging Install drive under the ‘UC’ folder.

References: The storage location for log files in Avaya IX™ Messaging is detailed in the product’s support documentation and related technical resources1.

Basic Unified Messaging (UM) via SMTP Forwarding has the following functions:

• Voice and fax messages are deposited on the Messaging Server, and then forwarded to the Email server(A).This process allows users to receive their voice and fax messages directly in their email inbox1.
• Messaging forwards received voice and fax messages to an SMTP compliant Email server©.The SMTP Forwarding feature is enabled on a system-wide basis and facilitates the forwarding of these messages from the messaging server to email addresses1.
• Voicemail messages appear in the regular inbox of the User’s Email client(E).When a user receives a voice or fax message, a copy is forwarded to the specified email address, and for voice messages, the email includes an audio file attachment that can be listened to on a PC or smartphone1.

References: The functions of Basic Unified Messaging via SMTP Forwarding are described in the documentation provided by Mitel, which outlines the features installed as part of the base package in every NuPoint UM system1.

In Avaya IX™ Messaging, for larger deployments that require synchronization with services like Gmail, Office 365, and MS Exchange, it is necessary to add remote Content Synchronization Engine(s) to handle the increased load. The specified limit for adding a remote content sync engine is one server for every 5,000 Advanced users. This ensures that the system can efficiently manage the synchronization processes for a large number of users without performance degradation.

The consolidated server in Avaya IX™ Messaging has the capability to change various field settings to manage and configure the system according to the organization’s needs. Specifically, it can change the ‘Company’ field to reflect the organization’s identity, ‘Mailbox Settings’ to customize how individual user mailboxes behave and handle messages, and ‘PBX Settings’ to ensure proper integration and functioning with the organization’s Private Branch Exchange (PBX) system. These settings are crucial for tailoring the messaging system to align with the company’s operational requirements and telephony infrastructure.References:

• Avaya Messaging Support documentation1
• Avaya IX Messaging Feature Guide2
• Experience Platform Solution Description3
• Avaya Cloud Developers4
• Using Workspaces Experience Platform: Messaging5

https://downloads.avaya.com/css/P8/documents/101065045

When installing Avaya IX™ Messaging, there are specific deployment configuration considerations to ensure the system functions correctly:

• Network or mapped drives are not supported(A). The system requires direct access to local storage to ensure data integrity and performance.
• An Avaya Messaging server may be installed on the root drive©. This allows for flexibility in the deployment and does not restrict the installation to a specific drive or partition.
• The drives may be a physical drive, or a single drive with partitions(D). This provides options for managing storage resources according to the organization’s infrastructure and needs.

References: The deployment configuration considerations for Avaya IX™ Messaging are based on the product’s technical specifications and best practices for installation123.

In an Avaya IX™ Messaging solution, the PBX Extension Max Length is configured in two locations to ensure proper synchronization and functionality across the system. The first location is theConsolidated server, which acts as the central point for configuration and management of the system. The second location is theDatabase server, where the extension lengths are stored and managed within the database to maintain consistency across all messaging components.

References: The configuration of the PBX Extension Max Length in the Consolidated and Database servers is detailed in the Avaya IX™ Messaging documentation and support materials12.

The Avaya IX™ Messaging system supports a configuration where, if SR140 fax port licenses are present, it can support up to 24 fax ports per voice server. The maximum number of fax channels that can be supported across the solution is 120. This allows for scalability and flexibility in deployment, ensuring that a sufficient number of fax channels are available to meet the communication needs of the organization.

References: The information regarding the supported fax channels with SR140 fax port licenses is based on the standard configuration and licensing details provided by Avaya for the IX™ Messaging system1.

When encountering data synchronization issues between the CS (Consolidated Server) and the VSNs (Voice Servers), it is essential to investigate the relevant log files. In this case, you would look into the following log folder:

• IX-Messaging Install drive > UC > IX > Logs

These logs contain valuable information about system events, errors, and synchronization processes. Analyzing these logs can help identify the root cause of synchronization issues and guide troubleshooting efforts.

References: The recommended log folder path is based on Avaya’s documentation and best practices for diagnosing and resolving synchronization-related problems[3].

When the Primary server in an Avaya IX Messaging environment becomes unavailable, it ceases to update the timestamps on the license files that are copied to the Secondary and Consolidated servers. To prevent the expiration of these copied license files, the Primary server must be recovered within30 days. This recovery period is essential to ensure that the system continues to operate without interruption in licensing, which could affect the functionality of the messaging system.References:

• Avaya Knowledge Base1

TheRemote_idin the context of Avaya IX™ Messaging’s MobiLink Profiler refers to the unique identifier assigned to each voice server node that is involved in data synchronization with the Consolidated server. This ID ensures that data is accurately tracked and synchronized across the different nodes in the system, maintaining the integrity and consistency of the messaging environment.

References: The meaning ofRemote_idis derived from the standard operation of data synchronization services in unified messaging systems, where each node must have a unique identifier for proper data exchange1.

In a distributed Voice System Node (VSN) configuration, Avaya IX™ Messaging can support up to 4,800 advanced users. This configuration allows for a scalable solution that can be distributed across multiple servers to provide robust messaging capabilities and support a large number of advanced users within an organization.

References: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources.For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.

In a High Availability (HA) architecture for Avaya IX™ Messaging, the Consolidated Server plays a critical role in ensuring continuous service during VSN (Voice Service Node) failures. The Consolidated Server is designed to provide redundancy and failover capabilities, which means that if one or more VSNs fail, the Consolidated Server can take over their functions, ensuring that voice messaging and message retrieval services remain available to all registered users without interruption.

References: The information is based on Avaya’s official support documentation and resources that detail the High Availability features and architecture of the Avaya IX™ Messaging solution123.

Avaya Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a software application server that integrates into enterprise telephony environments. It provides unified messaging and voicemail capabilities, allowing for the integration of voice and fax messages with email solutions, whether they are cloud-based or on-premises. This integration facilitates a unified communication experience that can enhance collaboration and productivity within an organization.

References: The description of the Avaya Messaging solution is based on information from Avaya’s official support documentation1.

Avaya IX™ Messaging offers a range of features designed to enhance communication and collaboration within an enterprise environment. The features include:

• PBX and Cloud Integration: Avaya IX™ Messaging integrates with both PBX systems and cloud-based solutions, providing a seamless unified messaging experience across different platforms.
• Fax, Speech, Transcription Services: The system supports fax services, automatic speech recognition, and transcription services, allowing users to receive faxes and transcribe voicemail messages into text, enhancing accessibility and convenience.
• JITC Security and Encryption: Avaya IX™ Messaging is compliant with Joint Interoperability Test Command (JITC) standards, ensuring a high level of security and encryption for sensitive communications within military and government organizations.

In Avaya IX™ Messaging, the default passwords are set to ensure initial access for configuration and setup. The default Voicemail password is typically a simple numeric sequence for ease of memory during initial setup, and the Application User password is a common default password. These defaults are meant to be changed by the system administrator to maintain security.

References: The default passwords for Voicemail and Application User in Avaya IX™ Messaging are documented in various training and support materials for the system12.