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33160X dumps questions answers

Avaya 33160X Dumps

Exam Code:
33160X
Exam Name:
Avaya Workforce Engagement Support Certified Exam
Last Update: Nov 23, 2024
69 Questions with Explanation
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Avaya Workforce Engagement Support Certified Exam Practice Questions

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33160X FAQs

The Avaya 33160X exam, also known as the Avaya Workforce Engagement Support Certified Exam, assesses a candidate's knowledge and skills in troubleshooting, maintaining, and administering Avaya's communication solutions. This certification is crucial for professionals looking to demonstrate their expertise in Avaya Workforce Engagement products.

With an Avaya 33160X certification, you can pursue roles such as Avaya Support Specialist, Network Engineer, Systems Administrator, and Technical Support Engineer. These roles involve managing and supporting Avaya communication systems and ensuring their optimal performance.

The salary for professionals with an Avaya 33160X certification can vary based on location, experience, and specific job role. On average, certified support specialists and network engineers can expect to earn between $70,000 and $100,000 annually, with senior positions potentially earning more.

The Avaya 33160X certification can significantly impact your career growth by providing you with the skills and credentials needed to advance to higher-level positions in IT support and network management. It opens up opportunities for roles in system administration, technical support, and network engineering within organizations that utilize Avaya products.

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Avaya Workforce Engagement Support Certified Exam Questions and Answers

Questions 1

To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

Options:

A.

CMS

B.

Quality

C.

Phone

D.

Dialer

Questions 2

The technician is configuring the voice recording solution

What is the first step to properly setting up the voice recording in an Avaya Contact Recorder Advanced (ACRA) environment

Options:

A.

Create a phone Data Source

B.

Create Phones and Extensions

C.

Set up recording Environtment

D.

Create a Member Group

Questions 3

You are troubleshooting the number of call employee hay number segments recorded and archived.

Which monitoring tool must be used to get this information?

Options:

A.

Employee Archive Report.

B.

Capture Status

C.

Data Integrity Report

D.

Recorder Status Summary

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Aug 22, 2024

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